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Renaissance Hamburg

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Grosse Bleichen, 20354 Hamburg, Germany
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447 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A well located hotel in the middle of Hamburg town centre, the Renaissance offered good breakfast and good service but is let down by its tired rooms and fittings. The hotel feels like it needs a good renovation to move it out of last century - my room was very spacious but empty apart from uninteresting furnishings, and had that... More 

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Fort Myers, Florida
Level Contributor
235 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a night to stay in Hamburg after a cruise. Picked a familiar brand. Great location. Really friendly staff including Elvis the Bell Man. Rooms are clean. Hotel is old and the AC on a hot summer night leaves room for improvement. Overall it was a good experience and as a loyal Marriott customer I would return.

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Rungsted
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the hotel for a weekend trip. The location is great if you want to be in the center, couple of cool bars and restuarants are alos close by. Located in the top (expensive) shopping area. Service at the reception was super helpful and friendly. Big compliements to the breakfast staff. I am often having breakfast in these... More 

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Copenhagen, Denmark
Level Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at Renaissance for one night on a business trip. Friendly staff at the check-in desk and fine-size, clean room. The whole hotel however a sort of worn down and in need of renovation. Also, the AC in the room was quite noisy.

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MarriottHotelHH, Director of Operations at Renaissance Hamburg, responded to this review

Dear Casper, thank you for sharing your thoughts on your recent stay at the Renaissance Hamburg. We are refurbishing all rooms at this moment and we are thankful for mentioning the friendliness of our team. We would like to welcome you again and let you live and feel the vibe of our new Renaissance rooms in Hamburg. Once again thank... More 

Rotterdam, The Netherlands
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for this weekend in this huge hotel close to the city centre, but also next to a beatiful family park! So a great location next to the railway station and with good parking garage. We enjouyed the big room which looks like new with a great view on the city. The hotel has over 20 levels so the... More 

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Manila, Philippines
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff is warm and friendly. However, the hotel is very old. The lighting in my guestroom was very poor (dark) and the furniture is old. The carpeting and walls are in need of updating. The air conditioning unit in the room barely worked. To give you an indication of the state of repair the room was in, instead of... More 

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MarriottHotelHH, Director of Operations at Renaissance Hamburg, responded to this review

Dear Michael K, thank you very much for choosing the Renaissance Hamburg Hotel for your recent stay, and for taking the time to leave a review on this website. I am glad to hear that you found our staff so welcoming and friendly. Shame that your room did not live up to your expecations... The good news is that the... More 

Natick, MA
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved our stay at the Renaissance Hamburg. We walked to everything, Very centrally located. The breakfast here is superb. Our room was quite large and very comfortable. The best part of the hotel is the front desk staff. Ask a question about anything and the answer is wonderful.

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Cambridge, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I chose this hotel as a Marriott Platinum level guest for its location and the Renaissance brand. In many cities the Renaissance brand is quite upscale. Not in Hamburg. The hotel rooms are in significant need of a makeover. Money has clearly been spent to make the reception and bar area look welcoming, but the guest rooms would not look... More 

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MarriottHotelHH, Director of Operations at Renaissance Hamburg, responded to this review

Dear guest, Thank you for sharing your feedback with us. We are pleased to inform you that by the end of the month we are making a huge renovation at the Renaissance Hamburg Hotel. We would be pleased if you would give us an opportunity to live and feel the new Renaissance Hotel. Your input is very important to us... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So on my business trip I was walking to a local restaurant with my colleagues talking and walking I didn't notice the big humps in the sidewalk needless to say down I went twisted my ankle good instant swelling and skinned my other knee enough to bleed. Kept it up at the restaurant and managed the 5 minute walk back... More 

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Chester, Uk
Level Contributor
73 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First the positives....after a disastrous start, nights 2&3 of our stay were totally pleasant but this was largely due to upgrade to junior suites at hugely discounted rates, free wifi & champagne + chocolates in one room by means of apology for first night "experience". Suite was huge, beds & bedding great. Hotel location is great for shopping & city... More 

Was this review helpful? Yes 2
MarriottHotelHH, Director of Operations at Renaissance Hamburg, responded to this review

Dear Jamie W, Thank you very much for taking the time to share your recent experience at the Renaissance Hamburg Hotel with us. We are delighted that you have enjoyed your stay at our hotel, and that you found our rooms and beds so comfortable. Room request are a hotel key priority, and I am very sorry to hear that... More 

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