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RAMADA Hotel Hamburg-Bergedorf

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Holzhude 2, 21029 Hamburg, Germany
Best prices for: 1 room 1 guest
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RAMADA Hotel Hamburg-Bergedorf
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RAMADA Hotel Hamburg-Bergedorf
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125 reviews from our community

Traveler rating
    29
    54
    30
    8
    4
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11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lincoln
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Although 20 minutes out of Hamburg, if you have transport this is a good overnight. Clean modern and with a lovely atmosphere, rooms are typical Ramada/Treff/Page design, but very comfortable. Restaurant was fine with a buffet that had a wide selection. I thought the A La Carte may have been limited.

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, we are delighted that you visit your total very much and thank you for your praise. Nice to read that we could give you a pleasant stay. It would be our great pleasure to welcome you again in Hamburg welcome! Until then we wish you all the best we remain with best regards! Your team of the RAMADA... More 

Sines, Portugal
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is quite nice: the rooms, the service-, the breakfast. I think the price is expensive and also the car parking is expensive. The room's bathroom is lousy because the floor gets all flooded with the water from shower.

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear guest, thank you for your nice review. Nice that you have liked our breakfast buffet, our service and our room facilities. Too bad that our price-performance ratio did not meet your expectations. Your note we have already noted and forwarded for review and improvement. Thank you for your note! We hope to welcome you again with us and wish... More 

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel for 2 weeks for my training. During those 2 weeks I experienced excellent customer service from Ramada hotel Team. From my room booking till my check out it was very well organized and executed. Hotel is very well maintained and staffs is very co-operative. Hotel has nice restaurant to enjoy food and wine. My stay... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, many thanks for your review! There is nothing more beautiful than completely satisfied customers who felt comfortable and happy to come back. We are very pleased that we were able to convince you with our service and services will forward the compliment in accordance with the entire team. On seeing you again soon. Your team of the RAMADA... More 

Hamburg, Germany
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 22, 2015

The day before I attended a workshop I called to find out if they have vegan options for lunch as well as for the snacks during the coffee breaks. The lovely lady at the phone assured me that the chef would be able to arrange for that. And then she asked if I have any allergies or other food restrictions.... More 

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. Thanks feedback like this it is possible to check our quality and constantly to improve. It is important to us that our guests feel at home with us. Great that we could inspire you. Your words of praise we immediately forwarded to our entire team for motivation. We thank you for your... More 

Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

Nice hotel with clear rooms and good breakfast every day. It's near to shops and some good restsurants and bars. Station is few minuts by walk so you can go to Hamburg for a trip. Free internet, LCD TV in every room, vending machines on some floor.

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. We are pleased that you liked so much our beautiful hotel. They liked most the rooms, our extensive breakfast buffet, the location and good transport links to the city center of Hamburg, Free WiFi for our guests, LCD television and our vending machines on floors with various cold drinks and snacks. We... More 

2 reviews
1 of 5 stars Reviewed January 2, 2015

In the last days of 2014 we decided to have a trip to Amsterdam and then Hamburg and come back home in Danmark.I should say the Hamburg part was the most horrible hotel stay that I ever had.The "Ramada hotel" was not that one that I'v exprienced even in Kualalumpur!It was old fashion and dirty and even our room's door... More 

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your rating. With great regret we read that you have not felt comfortable with us and our house did not meet your expectations. We place as 4 star hotel very poured on cleanliness and hygiene. Therefore, your statements are amaze us and we shall immediately initiate an accurate self-control. Our front desk staff is always... More 

Skipton, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 17, 2014 via mobile

Stayed in this hotel as part of an organised Christmas markets trip. Hotel comfortable and warm, room good size, staff friendly and helpful. Breakfast and dinner buffets in restaurant excellent with good range of food options. Would recommend. Even had supermarket and local Christmas market within about 5 minutes walk.

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your great review. We are pleased to read that we could affect your Christmas Markets trip positive. Great, so that you feel comfortable with us and you had an enjoyable Christmas stay. We hope to welcome you again with us and remain with best regards, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online... More 

Lee-on-the-Solent, Hampshire
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 1, 2014

Stayed as part of a coach holiday. The keys were efficiently distributed and the cases arrrived at our rooms within about ten minutes. The room was nice and large with a great powerful shower. Towels were not very fluffy, but they worked. The TV in the room had a very good selection of channels, even three from the BBC. The... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. Great that you have felt comfortable with us and we were able to convince especially with our friendly and knowledgeable staff. Your praise we have already forwarded according to the team and Mr Harden and thank you very much for your kind recommendation. We are glad to welcome you again as our... More 

South shields
Top Contributor
71 reviews 71 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stayed here on a work trip. Good value hotel with all the basics you need. Tiny health room but has two saunas and a hot tub. Good staff and you have a mix of business people and tourists. I liked the fact it was in a nice German town, a short train ride from Hamburg city. Transport in Germany is... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your kind review. Great that you have our price-performance ratio, our friendly and professional staff and our excellent transport links confident. We look forward to welcoming you again. With best wishes, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 30, 2014

RAMADA Hotel Hamburg-Bergedorf is located in the quiet Hamburg district of Bergedorf. Seen heavy traffic in the morning and evening. Other wise a quite place. Even I found a beautiful walking track nearby hotel for my morning walk. The 4-star RAMADA Hotel Hamburg Bergedorf offers comfortable en suite rooms with wireless internet access. We were part of a corporate group... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your good review. We are pleased that you had a pleasant stay with us. How nice that we were able to inspire you especially with our rich breakfast buffet, our room amenities, our cocktail bar and our restaurant and our wellness. We look forward to welcoming you again. With best wishes, Your team of RAMADA... More 

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