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RAMADA Hotel Hamburg-Bergedorf

4.0 of 5 Holzhude 2, 21029 Hamburg, Germany
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RAMADA Hotel Hamburg-Bergedorf
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RAMADA Hotel Hamburg-Bergedorf
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110 reviews from our community

Traveler rating
    26
    47
    28
    6
    3
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11
29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Skipton, United Kingdom
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed in this hotel as part of an organised Christmas markets trip. Hotel comfortable and warm, room good size, staff friendly and helpful. Breakfast and dinner buffets in restaurant excellent with good range of food options. Would recommend. Even had supermarket and local Christmas market within about 5 minutes walk.

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Lee-on-the-Solent, Hampshire
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed as part of a coach holiday. The keys were efficiently distributed and the cases arrrived at our rooms within about ten minutes. The room was nice and large with a great powerful shower. Towels were not very fluffy, but they worked. The TV in the room had a very good selection of channels, even three from the BBC. The... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. Great that you have felt comfortable with us and we were able to convince especially with our friendly and knowledgeable staff. Your praise we have already forwarded according to the team and Mr Harden and thank you very much for your kind recommendation. We are glad to welcome you again as our... More 

South shields
Top Contributor
55 reviews 55 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stayed here on a work trip. Good value hotel with all the basics you need. Tiny health room but has two saunas and a hot tub. Good staff and you have a mix of business people and tourists. I liked the fact it was in a nice German town, a short train ride from Hamburg city. Transport in Germany is... More 

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your kind review. Great that you have our price-performance ratio, our friendly and professional staff and our excellent transport links confident. We look forward to welcoming you again. With best wishes, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2014

RAMADA Hotel Hamburg-Bergedorf is located in the quiet Hamburg district of Bergedorf. Seen heavy traffic in the morning and evening. Other wise a quite place. Even I found a beautiful walking track nearby hotel for my morning walk. The 4-star RAMADA Hotel Hamburg Bergedorf offers comfortable en suite rooms with wireless internet access. We were part of a corporate group... More 

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your good review. We are pleased that you had a pleasant stay with us. How nice that we were able to inspire you especially with our rich breakfast buffet, our room amenities, our cocktail bar and our restaurant and our wellness. We look forward to welcoming you again. With best wishes, Your team of RAMADA... More 

Copenhagen Region, Denmark
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2014

After spending an otherwise pleasant night on the Ramada Hotel Hamburg-Bergedorf, I found my car, parked in the underground hotel parking, broken into. Two windows smashed, the cabin thrashed from the glass and repairs for +2000€. Five other cars was broken into the same night and three the previous night according to the staff on the hotel. All cars broken... More 

Was this review helpful? Yes 1
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for taking the trouble to tell us about your impressions. With regret we read what happened to your car in our garage. According to our research, our staff immediately reported the break-ins to the police and they organised everything else locally. In the case of a crime of this nature we have to notify the police... More 

Hannover, Germany
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 2, 2014

The service quality was warm, attendants were very respectful and focused on satisfying the customer, the environment was clean and serene and generally very exquisite. The hotel is around 18 km from the downtown of Hamburg.

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your rating. We are very pleased that you had a pleasant stay with us. How nice that we were able to convince you with our friendly and knowledgeable staff as well as our location. We hope to welcome you again soon. Sincerely, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Bratislava, Slovakia
Top Contributor
99 reviews 99 reviews
68 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 5, 2014

2 nights in the hotel was enough for me to know that my first visit was also the last one. I would stress following observations: 1. Good location nearly in mid Hamburg-Bergendorf, which is around 20km from downtown of Hamburg, there is good train connection with shopping center 5 min by walking. Very quiet area. 2. There is to see... More 

Was this review helpful? Yes 1
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for taking the time to tell us your detailed impressions. We are glad that you really liked our location. We regret to read that we could not convince in all points. We have noted your comments, to take appropriate measures to improve. Thank you for your feedback! We would love to be able to convince you... More 

Hamburg, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 6, 2014

We just had a one night stay at this hotel, the room was fine with the exception that the safe in the room did not work, not a big deal so I took my valuables to the reception on the evening to put into the hotel safe, this morning at first they could not find them then they found them... More 

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you very much for your constructive feedback. As already explained by phone, we are very sorry for not having stored your purse in our safe. Of course this should not happened. However, due to a miss understanding and through injudiciousness unfortunately it happened anyway. So, we are more than happy that you have received your purse without... More 

Haarlem, The Netherlands
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed May 27, 2014

I guess you can call us frequent travellers. Staying from the small town boutique family hotels to the well known chain hotels in the USA, Asia and Europe. So, we are used to something. This place could be a school example of how NOT to treat your customers. From check in to check out and everything in between was just... More 

Was this review helpful? Yes 1
Claudia J, Kathrin Wirth-Ueberschär, General Manager at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear guest from Haarlem, thank you for sharing your experiences with us and I feel sorry for the circumstances. Hardware of hotels is allways one thing but the team and team behaviour are allways the most important things. I shared your comment with the team and they were appaled about your comment. In general we receive thanks for service and... More 

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Additional Information about RAMADA Hotel Hamburg-Bergedorf

Address: Holzhude 2, 21029 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — RAMADA Hotel Hamburg-Bergedorf 4*
Number of rooms: 205
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Also Known As:
Ramada Hamburg
Hamburg Ramada
Hotel Style:
#63 Luxury Hotel in Hamburg

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