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All 317 Hamburg hotels

RAMADA Hotel Hamburg-Bergedorf

4.0 of 5 Hotel   |   Holzhude 2, 21029 Hamburg, Germany
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RAMADA Hotel Hamburg-Bergedorf
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Ranked #121 of 317 Hotels in Hamburg
A recent review
4 of 5 stars reviewed 4 weeks ago
Opeyemi B Hannover, Germany
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104 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Copenhagen Region, Denmark
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

After spending an otherwise pleasant night on the Ramada Hotel Hamburg-Bergedorf, I found my car, parked in the underground hotel parking, broken into. Two windows smashed, the cabin thrashed from the glass and repairs for +2000€. Five other cars was broken into the same night and three the previous night according to the staff on the hotel. All cars broken... More

Was this review helpful? Yes 1
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for taking the trouble to tell us about your impressions. With regret we read what happened to your car in our garage. According to our research, our staff immediately reported the break-ins to the police and they organised everything else locally. In the case of a crime of this nature we have to notify the police... More

Hannover, Germany
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service quality was warm, attendants were very respectful and focused on satisfying the customer, the environment was clean and serene and generally very exquisite. The hotel is around 18 km from the downtown of Hamburg.

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your rating. We are very pleased that you had a pleasant stay with us. How nice that we were able to convince you with our friendly and knowledgeable staff as well as our location. We hope to welcome you again soon. Sincerely, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More

Bratislava, Slovakia
Top Contributor
96 reviews 96 reviews
67 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 5, 2014

2 nights in the hotel was enough for me to know that my first visit was also the last one. I would stress following observations: 1. Good location nearly in mid Hamburg-Bergendorf, which is around 20km from downtown of Hamburg, there is good train connection with shopping center 5 min by walking. Very quiet area. 2. There is to see... More

Was this review helpful? Yes 1
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for taking the time to tell us your detailed impressions. We are glad that you really liked our location. We regret to read that we could not convince in all points. We have noted your comments, to take appropriate measures to improve. Thank you for your feedback! We would love to be able to convince you... More

Hamburg, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 6, 2014

We just had a one night stay at this hotel, the room was fine with the exception that the safe in the room did not work, not a big deal so I took my valuables to the reception on the evening to put into the hotel safe, this morning at first they could not find them then they found them... More

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Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you very much for your constructive feedback. As already explained by phone, we are very sorry for not having stored your purse in our safe. Of course this should not happened. However, due to a miss understanding and through injudiciousness unfortunately it happened anyway. So, we are more than happy that you have received your purse without... More

Haarlem, The Netherlands
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed May 27, 2014

I guess you can call us frequent travellers. Staying from the small town boutique family hotels to the well known chain hotels in the USA, Asia and Europe. So, we are used to something. This place could be a school example of how NOT to treat your customers. From check in to check out and everything in between was just... More

Was this review helpful? Yes 1
Claudia J, Kathrin Wirth-Ueberschär, General Manager at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear guest from Haarlem, thank you for sharing your experiences with us and I feel sorry for the circumstances. Hardware of hotels is allways one thing but the team and team behaviour are allways the most important things. I shared your comment with the team and they were appaled about your comment. In general we receive thanks for service and... More

Hamburg
1 review
3 of 5 stars Reviewed April 24, 2013

Its was nice and ordinary, but I got what I payed for. The room was clean, the bathroom was a bit cramped but it worked. The wieu was non existing. Next year I would like a hotel, with the same standard but closer to the Marathon start and more importantly the finish.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Claudia J, Assistant Manager at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for taking the time to comment your recent stay at our hotel.Your feedback is extremely valuable to us. We hope to be of service to you in the future. Sincerely, Claudia Jocksch & team RAMADA Hotel Hamburg-Bergedorf More

Poznan, Poland
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

I frequently visit headquarter of company and this hotel is goood choice if you have meeting in Allermoehe. Good, solid quality, size of room - ok. Breakfeast: wide choice of cold and hot meals Parking: underground parking available WiFi: 5 EUR per 24 h what for German standard is cheap Restaurant: good but there are many other options outside (... More

Was this review helpful? Yes
Claudia J, Verkaufsleiter at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear guest, thanks for your pleasant comment. We're pleased to hear that you really enjoyed your stay in our hotel and recommend it as a ideal place for business occcasion. Looking forward to welcoming you soon and wish you all the best. Kind regards Kerstin Hauser & Team RAMADA Hotel Hamburg-Bergedorf More

Zug
Top Contributor
61 reviews 61 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 8, 2011

This hotel is exactly what the normal, basic travelling business person wants. It is clean, it is very safe, the rooms are large by today’s standards, the wifi works, the bathroom has loads of hot water, the staff are knowledgeable and friendly. However, it is stretching the postal code system to the point of snapping to describe this as being... More

Was this review helpful? Yes 1
Moscow, Russia
Top Contributor
86 reviews 86 reviews
86 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed September 15, 2011

We stayed at the hotel in October 2010. The hotel is rather way from metro station. it's better to take a taxi. The lake Alster is nearby. Walking along the lake you can easily reach city center in about 30min. The hotel is modern, our room was good. There is nothing to do in the neighboorhood, but there is swimming... More

Was this review helpful? Yes 1
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Additional Information about RAMADA Hotel Hamburg-Bergedorf

Address: Holzhude 2, 21029 Hamburg, Germany
Location: Germany > Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — RAMADA Hotel Hamburg-Bergedorf 4*
Number of rooms: 205
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Also Known As:
Ramada Hamburg
Hamburg Ramada

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