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RAMADA Hotel Hamburg-Bergedorf

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Holzhude 2, 21029 Hamburg, Germany
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RAMADA Hotel Hamburg-Bergedorf
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160 Reviews from our TripAdvisor Community

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North Wales, United Kingdom
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

I stayed here for two nights due to working close by. The staff on reception I spoke to used very good English which is good as my German is very bad! It's very close (3minutes walk almost in a straight line) to a lovely small Christmas market! The room was large and a nice bathroom- very clean. I didn't use... More 

Helpful?
Thank Longimanus00
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, we are very pleased that you have taken your time to describe your impressions. Thank you very much! We are happy to evaluate your comments made internally in order to meet your needs for a next stay even better. Goodbye, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Poynton, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 25, 2015

Only stayed the one night 21/10 but more than acceptable. Easy check in and out - good spacious clean room and shower room. Small mini bar and service good. Did not eat there but restaurant looked reasonable.

Helpful?
Thank Arthur G
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for the good review, you gave our hotel. We are delighted that you enjoyed the stay with us with your family and hope to welcoming you soon with us again! Your team of the RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Edinburgh, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 24, 2015

This was a very nice hotel,not in the centre but very accessible for Hamburg.Very nice modern rooms.The food was excellent with a very good choice I had the breakfast and evening meal.I would highly recommend.

Helpful?
Thank shonagh p
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, we are delighted that you enjoyed your visit very much and thank you for your praise of our service. Nice to read that we could give you a pleasant stay. It would be our great pleasure to welcome you again soon. Until then, we wish you well and remain Yours sincerely! Your team of the RAMADA Hotel Hamburg-Bergedorf;... More 

Naila, Germany
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 25, 2015 via mobile

Price: 120-150€ Breakfast: excellent Internet: free Garage: large and good price Room: clean with nice pictures. Staff: cold and not friendly Bar: good with nice staff. The hotel close to the main station and with car about 10 min to Hamburg downtown.

Helpful?
Thank kismail
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you very much that you have taken the trouble to give us your impressions. We are pleased that you found everything you wanted. Your note concerning our staff very saddened us. Your constructive criticism helps us to improve our quality and service continuously. We would be delighted to have a next stay with us and would be... More 

Stotfold, United Kingdom
Level Contributor
215 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 31, 2015

We stayed here while visiting friends nearby. The hotel is modern and well-equipped, popular with tourists. The buffet dinner is very good value at 19 Euros, and includes more than most people could eat. My partner also had the beef carpaccio, which is very good. One things we were not so keen on ar the single duvets for a (wide)... More 

Helpful?
Thank HJPinBeds
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you very much for your good review. Great that you have felt at home with us and we were able to inspire you with our restaurant and the hotel facilities. We hope to welcome you back with us and remain with best regards, your team from the RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Aabenraa, Denmark
Level Contributor
233 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed June 22, 2015

This is your standard "below 150 € a night" hotel with nothing much - but, if not acustomed to luxury, nothing much left to be desired either. Clean and unfashionable, staff is friendly without exactly carrying ones bags. They should not, mind you. Breakfast is very nice, I must say. Above average.

Helpful?
1 Thank HenrikKragh
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your evaluation. How nice that you enjoyed our breakfast buffet. Too bad that we otherwise did not meet your expectations. However, thanks to feedback like this, therefore it is possible to check our quality and constantly improve. It is important for us that our guests feel at home with us. We hope you give us... More 

Lincoln
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

Although 20 minutes out of Hamburg, if you have transport this is a good overnight. Clean modern and with a lovely atmosphere, rooms are typical Ramada/Treff/Page design, but very comfortable. Restaurant was fine with a buffet that had a wide selection. I thought the A La Carte may have been limited.

Helpful?
Thank ImpTravel
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, we are delighted that you visit your total very much and thank you for your praise. Nice to read that we could give you a pleasant stay. It would be our great pleasure to welcome you again in Hamburg welcome! Until then we wish you all the best we remain with best regards! Your team of the RAMADA... More 

Sines, Portugal
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 13, 2015

The hotel is quite nice: the rooms, the service-, the breakfast. I think the price is expensive and also the car parking is expensive. The room's bathroom is lousy because the floor gets all flooded with the water from shower.

Helpful?
Thank David P
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear guest, thank you for your nice review. Nice that you have liked our breakfast buffet, our service and our room facilities. Too bad that our price-performance ratio did not meet your expectations. Your note we have already noted and forwarded for review and improvement. Thank you for your note! We hope to welcome you again with us and wish... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 12, 2015

I was in this hotel for 2 weeks for my training. During those 2 weeks I experienced excellent customer service from Ramada hotel Team. From my room booking till my check out it was very well organized and executed. Hotel is very well maintained and staffs is very co-operative. Hotel has nice restaurant to enjoy food and wine. My stay... More 

Helpful?
Thank ManieshPotdaar
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, many thanks for your review! There is nothing more beautiful than completely satisfied customers who felt comfortable and happy to come back. We are very pleased that we were able to convince you with our service and services will forward the compliment in accordance with the entire team. On seeing you again soon. Your team of the RAMADA... More 

Hamburg, Germany
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 22, 2015

The day before I attended a workshop I called to find out if they have vegan options for lunch as well as for the snacks during the coffee breaks. The lovely lady at the phone assured me that the chef would be able to arrange for that. And then she asked if I have any allergies or other food restrictions.... More 

Helpful?
Thank Beateinchina
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. Thanks feedback like this it is possible to check our quality and constantly to improve. It is important to us that our guests feel at home with us. Great that we could inspire you. Your words of praise we immediately forwarded to our entire team for motivation. We thank you for your... More 

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