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RAMADA Hotel Hamburg-Bergedorf

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Holzhude 2, 21029 Hamburg, Germany
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1 room 1 guest
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RAMADA Hotel Hamburg-Bergedorf
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133 Reviews from our TripAdvisor Community

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Traveler rating
    30
    58
    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
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  • Any
English first
  • All months
    (133)
  • Mar-May only
    (37)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (24)
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Stotfold, United Kingdom
Level Contributor
172 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while visiting friends nearby. The hotel is modern and well-equipped, popular with tourists. The buffet dinner is very good value at 19 Euros, and includes more than most people could eat. My partner also had the beef carpaccio, which is very good. One things we were not so keen on ar the single duvets for a (wide)... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you very much for your good review. Great that you have felt at home with us and we were able to inspire you with our restaurant and the hotel facilities. We hope to welcome you back with us and remain with best regards, your team from the RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online Reputation Manager More 

Aabenraa, Denmark
Level Contributor
213 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed June 22, 2015

This is your standard "below 150 € a night" hotel with nothing much - but, if not acustomed to luxury, nothing much left to be desired either. Clean and unfashionable, staff is friendly without exactly carrying ones bags. They should not, mind you. Breakfast is very nice, I must say. Above average.

Was this review helpful? Yes 1
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your evaluation. How nice that you enjoyed our breakfast buffet. Too bad that we otherwise did not meet your expectations. However, thanks to feedback like this, therefore it is possible to check our quality and constantly improve. It is important for us that our guests feel at home with us. We hope you give us... More 

Lincoln
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

Although 20 minutes out of Hamburg, if you have transport this is a good overnight. Clean modern and with a lovely atmosphere, rooms are typical Ramada/Treff/Page design, but very comfortable. Restaurant was fine with a buffet that had a wide selection. I thought the A La Carte may have been limited.

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, we are delighted that you visit your total very much and thank you for your praise. Nice to read that we could give you a pleasant stay. It would be our great pleasure to welcome you again in Hamburg welcome! Until then we wish you all the best we remain with best regards! Your team of the RAMADA... More 

Sines, Portugal
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 13, 2015

The hotel is quite nice: the rooms, the service-, the breakfast. I think the price is expensive and also the car parking is expensive. The room's bathroom is lousy because the floor gets all flooded with the water from shower.

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear guest, thank you for your nice review. Nice that you have liked our breakfast buffet, our service and our room facilities. Too bad that our price-performance ratio did not meet your expectations. Your note we have already noted and forwarded for review and improvement. Thank you for your note! We hope to welcome you again with us and wish... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 12, 2015

I was in this hotel for 2 weeks for my training. During those 2 weeks I experienced excellent customer service from Ramada hotel Team. From my room booking till my check out it was very well organized and executed. Hotel is very well maintained and staffs is very co-operative. Hotel has nice restaurant to enjoy food and wine. My stay... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, many thanks for your review! There is nothing more beautiful than completely satisfied customers who felt comfortable and happy to come back. We are very pleased that we were able to convince you with our service and services will forward the compliment in accordance with the entire team. On seeing you again soon. Your team of the RAMADA... More 

Hamburg, Germany
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 22, 2015

The day before I attended a workshop I called to find out if they have vegan options for lunch as well as for the snacks during the coffee breaks. The lovely lady at the phone assured me that the chef would be able to arrange for that. And then she asked if I have any allergies or other food restrictions.... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. Thanks feedback like this it is possible to check our quality and constantly to improve. It is important to us that our guests feel at home with us. Great that we could inspire you. Your words of praise we immediately forwarded to our entire team for motivation. We thank you for your... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 26, 2015

Nice hotel with clear rooms and good breakfast every day. It's near to shops and some good restsurants and bars. Station is few minuts by walk so you can go to Hamburg for a trip. Free internet, LCD TV in every room, vending machines on some floor.

Was this review helpful? Yes 1
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. We are pleased that you liked so much our beautiful hotel. They liked most the rooms, our extensive breakfast buffet, the location and good transport links to the city center of Hamburg, Free WiFi for our guests, LCD television and our vending machines on floors with various cold drinks and snacks. We... More 

2 reviews
1 of 5 stars Reviewed January 2, 2015

In the last days of 2014 we decided to have a trip to Amsterdam and then Hamburg and come back home in Danmark.I should say the Hamburg part was the most horrible hotel stay that I ever had.The "Ramada hotel" was not that one that I'v exprienced even in Kualalumpur!It was old fashion and dirty and even our room's door... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, Thank you for your rating. With great regret we read that you have not felt comfortable with us and our house did not meet your expectations. We place as 4 star hotel very poured on cleanliness and hygiene. Therefore, your statements are amaze us and we shall immediately initiate an accurate self-control. Our front desk staff is always... More 

Skipton, United Kingdom
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 17, 2014 via mobile

Stayed in this hotel as part of an organised Christmas markets trip. Hotel comfortable and warm, room good size, staff friendly and helpful. Breakfast and dinner buffets in restaurant excellent with good range of food options. Would recommend. Even had supermarket and local Christmas market within about 5 minutes walk.

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your great review. We are pleased to read that we could affect your Christmas Markets trip positive. Great, so that you feel comfortable with us and you had an enjoyable Christmas stay. We hope to welcome you again with us and remain with best regards, Your team of RAMADA Hotel Hamburg-Bergedorf; Susanne Westermann - Online... More 

Lee-on-the-Solent, Hampshire
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed December 1, 2014

Stayed as part of a coach holiday. The keys were efficiently distributed and the cases arrrived at our rooms within about ten minutes. The room was nice and large with a great powerful shower. Towels were not very fluffy, but they worked. The TV in the room had a very good selection of channels, even three from the BBC. The... More 

Was this review helpful? Yes
Susanne W, Leiter Gästebetreuung at RAMADA Hotel Hamburg-Bergedorf, responded to this review

Dear Guest, thank you for your excellent review. Great that you have felt comfortable with us and we were able to convince especially with our friendly and knowledgeable staff. Your praise we have already forwarded according to the team and Mr Harden and thank you very much for your kind recommendation. We are glad to welcome you again as our... More 

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