We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novum Hotel Continental Hamburg Hauptbahnhof

Kirchenallee 37, 20099 Hamburg, Germany
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Novum Hotel Continental Hamburg Hauptbahnhof
Professional photos View all
Browse nearby
Novum Hotel Continental Hamburg Hauptbahnhof
Novum Hotel Continental Hamburg Hauptbahnhof
Novum Hotel Continental Hamburg Hauptbahnhof
Add Photo Write a Review

239 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    117
    58
    16
    9
See reviews for
46
91
33
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (58)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (77)
All months
1 review
2 of 5 stars Reviewed 1 week ago

Me and my family stayed at Novum Continental in Hamburg. The staff were grumpy, and not polite. We had no air conditioning at all and in the summer it's extremely hot in the rooms. No minibar to store cold drinks, Definitely worth not my money.

Was this review helpful? Yes
Sasolburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 7, 2015

Stayed at the hotel for only one night. The construction in the area prevented anyone from sleeping late, but other than that i enjoyed my stay. The hotel is close to the train station. I just need to get use to it to pay for parking. Staff was friendly and helpful.

Was this review helpful? Yes
NovumGroupHotels, Guest Relation at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear Mr. V., Thank you very much for your feedback. We are delighted that you had a nice stay in our Hotel. We would be very pleased if we can welcome you again soon. Kind regards, Novum-Team More 

Monrovia, California
Level Contributor
272 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 stars Reviewed May 29, 2015

We booked thru DB Deutschbahn, so the cost was part of our train ticket. Came highly recommended on train trip forums. We agree! Across the street from the Hamburg train station, short (less than 300 feet) walking distance to several good Trip Advisor restaurants) It's a roomy room and spacious bath. Third bed. A twin is perfect for hubby to... More 

Was this review helpful? Yes
NovumGroupHotels, Guest Relation at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear Guest, Thank you very much for your feedback. We are delighted that you had a nice stay in our Novum Hotel. We would be very pleased if we can welcome you again soon. Kind regards, Novum-Team More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 24, 2015

Basic hotel but met all the needs of our trip, a good place to stay for a first visit to Hamburg as in a great location. (Lovely little café opposite) Room was clean and spacious- considering there were 3 of us. Beds were comfortable however one of the windows in the room didn't open (this wasn't a problem- we went... More 

Was this review helpful? Yes
San Carlos de Bariloche, Argentina
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 15, 2015

The rooms are quite spacious and bathroom is newly refurbished, the shower i´m not sure if fits big pleople. Breakfast buffet is limited but very good, although if you really like coffe, you´d rather have some out. The front desk is very limited, they just give you the map, but no personal suggestions or insights. No help with the lugagge... More 

Was this review helpful? Yes
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 2, 2015

Friendly team, nice, clean, comfortable, maybe not the best zone at night but good one for day tourism, BUT one can hear 100% of its neighbour's room. A shame, cause I was really liking the place (it's 1:30am and I still can't sleep).

Was this review helpful? Yes

Travelers are raving about these Hamburg hotels

Kuala Lumpur, Malaysia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 16, 2015

The location is excellent, right opposite the main station. But i don't feel the noise. The room is great, it has another extra single bed other than a double bed. It's clean and up to 3 star standards. Breakfast is decent. Wifi is realible. Tips: Try to book at official Novum website. It has many types of promotion.

Was this review helpful? Yes
Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed February 14, 2015

Hotel is nice and clean in a good location beside the main train station. However I was originally allocated a single room despite paying extra to have a double room. On informing the receptionist I was dismissed being told to talk to the 'tomorrow guy' as he couldn't do anything that night. At no point was an apology offered despite... More 

Was this review helpful? Yes
Bristol, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 13, 2015

A very central hotel close to train station, first impressions not good but slowly came round. Rooms are in need of updating but are very clean with a good shower and comfy beds. Wifi worked fine and breakfast was good. However we thought the desk staff were rude and abrupt and very unhelpful. Despite this not a bad choice. Oh... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 4, 2015

What's good - central location and clean rooms What's okay - breakfast and the overall room rate What's not good - counter staff didn't speak English, cleaning staff didn't even speak German, room and bathroom were pretty small. What's a shocker - toilet paper was VERY cheap and nasty

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (2)
Viewed
View from room (5)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (18)
Viewed
Dining (8)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Hamburg hotels
St. Georg
Hotel Fuerst Bismarck
Hotel Fuerst Bismarck
#80 of 317 in Hamburg
4.0 of 5 stars 231 reviews
St. Georg
Novum Hotel Graf Moltke Hamburg
St. Georg
Novum Hotel Kronprinz Hamburg Hauptbahnhof
Show Prices
Show Prices
Show Prices
St. Georg
Novum Hotel Eleazar Hamburg City Center
St. Georg
Hotel Europaeischer Hof
Hotel Europaeischer Hof
#35 of 317 in Hamburg
4.0 of 5 stars 433 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay