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Novum Hotel Continental Hamburg Hauptbahnhof

Kirchenallee 37, 20099 Hamburg, Germany
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1 room 1 guest
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Novum Hotel Continental Hamburg Hauptbahnhof
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248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Bangkok, Bangkok, Thailand
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed yesterday NEW

I booked hotel for my guests. I sent email to them to book one room for 2 guests they sent me offer single room EUR 105 per night when I sent them email to reconfirm they offered me EUR 495 and given reason was breakfast, shower cost, in room amenities cost etc. I had to sent email back and forward... More 

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Brighton, United Kingdom
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Although the location is ideal for getting about the city, because the rooms are not air conditioned and are very hot in summer, leaving the windows open lets in all the noise of a busy city centre street adjacent to the main railway station- drunks, shouting, police sirens, buses, taxis and other traffic noise and then there are the deliveries... More 

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Travelers are raving about these Hamburg hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

Me and my family stayed at Novum Continental in Hamburg. The staff were grumpy, and not polite. We had no air conditioning at all and in the summer it's extremely hot in the rooms. No minibar to store cold drinks, Definitely worth not my money.

Was this review helpful? Yes 2
Sasolburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 7, 2015

Stayed at the hotel for only one night. The construction in the area prevented anyone from sleeping late, but other than that i enjoyed my stay. The hotel is close to the train station. I just need to get use to it to pay for parking. Staff was friendly and helpful.

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NovumGroupHotels, Guest Relation at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear Mr. V., Thank you very much for your feedback. We are delighted that you had a nice stay in our Hotel. We would be very pleased if we can welcome you again soon. Kind regards, Novum-Team More 

Monrovia, California
Level Contributor
276 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
4 of 5 stars Reviewed May 29, 2015

We booked thru DB Deutschbahn, so the cost was part of our train ticket. Came highly recommended on train trip forums. We agree! Across the street from the Hamburg train station, short (less than 300 feet) walking distance to several good Trip Advisor restaurants) It's a roomy room and spacious bath. Third bed. A twin is perfect for hubby to... More 

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NovumGroupHotels, Guest Relation at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear Guest, Thank you very much for your feedback. We are delighted that you had a nice stay in our Novum Hotel. We would be very pleased if we can welcome you again soon. Kind regards, Novum-Team More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 24, 2015

Basic hotel but met all the needs of our trip, a good place to stay for a first visit to Hamburg as in a great location. (Lovely little café opposite) Room was clean and spacious- considering there were 3 of us. Beds were comfortable however one of the windows in the room didn't open (this wasn't a problem- we went... More 

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San Carlos de Bariloche, Argentina
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 15, 2015

The rooms are quite spacious and bathroom is newly refurbished, the shower i´m not sure if fits big pleople. Breakfast buffet is limited but very good, although if you really like coffe, you´d rather have some out. The front desk is very limited, they just give you the map, but no personal suggestions or insights. No help with the lugagge... More 

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 2, 2015

Friendly team, nice, clean, comfortable, maybe not the best zone at night but good one for day tourism, BUT one can hear 100% of its neighbour's room. A shame, cause I was really liking the place (it's 1:30am and I still can't sleep).

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Kuala Lumpur, Malaysia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 16, 2015

The location is excellent, right opposite the main station. But i don't feel the noise. The room is great, it has another extra single bed other than a double bed. It's clean and up to 3 star standards. Breakfast is decent. Wifi is realible. Tips: Try to book at official Novum website. It has many types of promotion.

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Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed February 14, 2015

Hotel is nice and clean in a good location beside the main train station. However I was originally allocated a single room despite paying extra to have a double room. On informing the receptionist I was dismissed being told to talk to the 'tomorrow guy' as he couldn't do anything that night. At no point was an apology offered despite... More 

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