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Holiday Inn Express Hamburg - St. Pauli Messe

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Simon-von-Utrecht-Strasse 39a, 20359 Hamburg, Germany
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Holiday Inn Express Hamburg - St. Pauli Messe
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Holiday Inn Express Hamburg - St. Pauli Messe
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304 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Stockholm, Sweden
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The location of the hotel was great; close to the Reeperbahn. It is next to a busy road so the rooms at the road side have to have closed windows at night. Upon arrival there were no towels in our room, but after a quick call to the reception we received a batch. The breakfast (included in the price) was... More 

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Stockholm County, Sweden
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here over the weekend and liked it a lot. Serviceminded staff very helpful, breakfast good and its included in the booking. The hotel is located to the famous Reeperbahn with bars and clubs of all sorts. Very crowded in the evenings. The hotel is also Close to subway taking you to the central station with the U3 line. You... More 

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Czech Republic
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here one night only during my business trip. Check In was really express, staff is very kind and helpful. The room was quiet, clean, comfortable and with contemporary design. Breakfast was served on restaurant with terrace and was very good. Every choices are possible. Check out was really quick as free wifi through all hotel. Definitely I recommend... More 

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Warwick, United Kingdom
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Quiet hotel but near the reeperbahn (main night club/tourist area) so plenty to see in the evening. Took some time to find a nice restaurant but there a choice at the end of the strip ( turn left then right out of hotel). 10 min walk from the train station which has a direct train (S2) to the airport. Very... More 

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Triumph5, Thank you for your feedback and I was pleased to read that you enjoyed your stay and that our location met your needs. I am glad you liked our bathrooms and our large showers. . We look forward to seeing you again. Kind Regards, Fabienne Mueller Guest Service Manager More 

Amman Governorate, Jordan
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 2, 2015

Excellent location close to the tram station and attractions but in a quiet setting. Good price for the value. Clean room and bathroom. Friendly and helpful staff. Good breakfast although the selection can be improved (all meats were pork which I don't like and might not suit all customers, but when I asked the staff were very helpful and quickly... More 

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Yakshack, Thank you for completing a review after staying at our hotel. I am pleased that your overall experience was good and that you found our staff friendly and helpful. As a holiday Inn Express Hotel we are limited by the brand standards concerning the choices of breakfast meat we offer. I am happy to read, though, that we... More 

UK
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed April 17, 2015

For my annual visit to HAM during April i would normally stay next door at East but this year left it too late so had to settle for budget hotel next door. Reasonable rooms as would be expected for a HI. Breakfast standard, self service continental fayre, nothing special. Pricy for the level of hotel but it was HAM Aircraft... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear I_SpyUk, I appreciate your feedback regarding our property. It is great that you liked the location of our hotel. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future. Sincerely, Pascal N Case Manager IHGCare More 

Aarhus, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 14, 2015

We booked this hotel because we made a last minute decision to visit Hamburg and wanted something in a decent location, once we arrived we paid for the room and also the parking up front. Upon entering the room we weren't overly impressed given the price we had paid! The bed felt like a camping bed to sit on and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear David C, Thank you for your feedback. It is lovely to hear you liked our location. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are truly sorry you were not satisfied with the conditions of the room you received and regret you... More 

Israel
Level Contributor
85 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 4, 2015

Much better than last time. They now have fast internet. The location is fantastic – right in the heart of the city, rooms are clean and OK, and breakfast is reasonable. I find it a very good place for the business traveler.

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear haimboaz, Thank you for your great feedback. I am happy that you gave out hotel a second chance and noticed a lot of positive changes and we demonstrated our goal to give friendly welcoming service. We would certainly love to welcome you again. Kind Regards, Fabienne Mueller Guest Service Manager More 

Dublin, Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 30, 2015

I visited recently meeting friends there and I enjoyed my stay in this hotel. Lovely spacious clean room with a nice bed and also very friendly and good staff. The location is also perfect just being off the Reeperbahn. The only downfall is the breakfast, which sing up to standard. But as a previous review said, it's free so can't... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Steven M, We are delighted to read that despite the breakfast selection which did not live up to your expectations, you were still able to enjoy your overall experience with us. We apologize for the shortfalls, nevertheless, it was real pleasure that you were satisfied with the room received and the very friendly service of our staff. Your positive... More 

Vienna, Austria
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 25, 2015

There is nothing phenomenal about this place, but if you just want a nice, clean place to sleep and a good breakfast, then this is a nice place. We didn't do any sightseeing, but it is obviously also well located for visiting Reeperbahn. We had a car and did not feel like paying the approx. 15 EUR it cost to... More 

Was this review helpful? Yes
HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear whatevernameuwant, Thank you for taking the time to complete a review of your stay at our hotel. I am very pleased that you had a pleasant stay and we will look forward to seeing you again on a future stay at Holiday Inn Express Hamburg-St. Pauli Messe. Mit freundlichen Grüßen, Fabienne Mueller Guest Service Manager More 

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