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All 317 Hamburg hotels

Holiday Inn Express Hamburg - St. Pauli Messe

3.0 of 5 Hotel   |   Simon-von-Utrecht-Strasse 39a, 20359 Hamburg, Germany (St. Pauli)
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Ranked #71 of 317 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Simon H Langbank, United Kingdom
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Langbank, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel room was quiet, compact but well laid out, good size bed, choice of pillows, bathroom had good size walk in shower. The breakfast was complimentary and plenty of it (however I was in about 0730 each morning) but standard choices each day. The room was cleaned properly and there were staff members checking the work of the cleaners.... More

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Wallington, United Kingdom
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Came to Hamburg as a birthday present from my wife ostensibly to watch the band Canterbury perform at the local Rock Club so stayed for 2 nights here . The room and bathroom ( no bath only shower in ours 407 ) were very clean ( well done cleaners ) . My wife would have liked a mirror above the... More

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HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review
Google Translation

Sehr geehrter greaser_1 ..., Wir möchten uns in aller erster Linie für Ihr ausführliches Feedback bezüglich Ihres Aufenthalts in unserem... More

Bergen, Hordaland, Norway
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2014

This hotel is an average hotel in the HolidayInn-chain. You know what you get, a nice room, comfy beds and a good bathroom. The breakfast is free, so you can overlook the fact that it's kinda boring. Staff was nice, and good information about Hamburg was easily accessible in the lobby. But next time I visit Hamburg I would probably... More

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HIEx_Guest_Service, Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Niklas_T, thank you very much for your recent stay in our Holiday Inn Express Hamburg St. Pauli and your review here on Tripadvisor. We are pleased to here, that we could deliver what you expected. We are well located to the City Centre and of course our duration in St. Pauli is very special. You may prefer our Partner... More

South East
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2014

Good hotel with car park underneath. Nice large room and ok wifi. Staff not that friendly and directed us in the wrong way towards a location which was annoying! Close by to the action - bats etc and about 15-20 mins to Central areas and river side. Breakfast was included and had an ok selection.

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HIEx_Guest_Service, Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear SioRio, thank you very much for taking the time to review your stay at out Holiday Inn Express Hamburg St. Pauli. It always delights us to read the opinions from our guests to the hotel. I am sorry to hear that our staffmember showed you the wrong way, we will continue to work on improving this issue. I am,... More

Frankfurt, Germany
Top Contributor
116 reviews 116 reviews
30 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 29, 2014

My husband and I stayed the weekend at this convienetly located hotel. Our room had a great view of the city. The room was a bit small but it worked out fine. The pillows were very flat so you might want to bring your own pillows if you like fluffy pillows. The WiFi was very slow but did work if... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Polishedfingers, Thank you for staying with us recently and completing a review of your stay. I am please to read that you enjoyed our central location and were satisfied with the cleanliness of our hotel. Please accept my apologies for the faulty air-conditioning in your room. Due to the cold nights we have had recently the air-conditioning may be... More

Bangkok, Thailand
Contributor
20 reviews 20 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

Close to reeperbahn and thus questionable location, but no feel of redlight distc disturbance. Not really at the Messe. Subway 2 min walk . Rooms modern deco, clean, functional deco, comfy feel. Nice bath. Good bed. Modern BF, basic quality. Eager staff cleaning up fast. Front office service rather 'dry' and functional only. Value fr money ok

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear tommi64, thank you very much for your feedback. I am pleased to read that you enjoyed your stay with us. I am sorry to read that you found our front Office Team lacking passion. It is, of course, very important for us to make every guest feel welcome amd valued. I will review your comment with my colleagues to... More

London
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 15, 2014

If you are at an exhibition at the Hamburg Messe then this Holiday Inn isn't the worst place you could be. It is about a 15 minute walk to the exhibition centre and a 2 minute walk to the Reeperbahn (if you like that sort of thing). The rooms are ok for a budget hotel. The staff are friendly, the... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Shambobala, Thank you for your feedback. I am pleased that you liked our location close to the exhibition centre and many of Hamburg’s attractions. The team were pleased you found them friendly. We hope to see you again on your next trip. Kind Regards Fabienne Mueller Guest Service Manager More

Portsmouth, Virginia
Top Contributor
85 reviews 85 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 30, 2014

OK so there a lot of hotels in this area (Reeperbahn)...A LOT. so you have many choices like the Arcohotel which is very modern, or the Ibis chains (both regular and budget) across the street. There are also many other options as well. Why do I say this? just to let you know you have options that are less expensive... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Seahawksman, thank you for taking the time to review your recent stay at our Holiday Inn Express Hamburg-St. Pauli Messe. I am sure that other users appreciate reading your experiences and I hope that you enjoyed your time with us. Even if you feel that there is room for improvement. I am going to talk to my colleagues about... More

Prague, Czech Republic
Top Contributor
67 reviews 67 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 26, 2014

The modern hotel is located just 5 minutes from Repperbahn, the most famous German nightlife area in St. Pauli. Connection by metro to the centre is good, about 15 minutes, the U-Bahn is 5 minutes from hotel. You can reach the port in 20 minute´ s walk. The street is quiet and there are mainly hotels around you. The rooms... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Boris2001, Thank you for giving us your feedback on your stay. I am delighted to read that you enjoyed your time with us. Please accept my apologies for the inconvenience you encountered with our parking garage. We are seeking to improve the situation. I hope you have the time to enjoy our complimentary breakfast the next time you stay... More

Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 23, 2014

This is a hotel with staff that do not know how to be polite (at least not the front desk). Breakfast staff is much nicer. Breakfast by the way is diverse and as hearty as you want it to be. Location of the hotel is good, in the St Pauli district, 1.5 km or 10 minute walk to the port.... More

Was this review helpful? Yes
HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Andrea L, Thank you for giving us your feedback on your stay. Please accept my apologies that you found it disappointing. I am sorry that you found the bed to be uncomfortable and the air-conditioning confusing. Of course our front office staff is always happy to help you set the air-conditioning or bring towels or anything else you may... More

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Additional Information about Holiday Inn Express Hamburg - St. Pauli Messe

Address: Simon-von-Utrecht-Strasse 39a, 20359 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > St. Pauli
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hamburg - St. Pauli Messe 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Hamburg - St. Pauli Messe Hotel Hamburg

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