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All 317 Hamburg hotels

Holiday Inn Express Hamburg - St. Pauli Messe

3.0 of 5 Hotel   |   Simon-von-Utrecht-Strasse 39a, 20359 Hamburg, Germany (St. Pauli)
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Ranked #66 of 317 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
tommi64 Bangkok, Thailand
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251 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok, Thailand
Contributor
20 reviews 20 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Close to reeperbahn and thus questionable location, but no feel of redlight distc disturbance. Not really at the Messe. Subway 2 min walk . Rooms modern deco, clean, functional deco, comfy feel. Nice bath. Good bed. Modern BF, basic quality. Eager staff cleaning up fast. Front office service rather 'dry' and functional only. Value fr money ok

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear tommi64, thank you very much for your feedback. I am pleased to read that you enjoyed your stay with us. I am sorry to read that you found our front Office Team lacking passion. It is, of course, very important for us to make every guest feel welcome amd valued. I will review your comment with my colleagues to... More

London
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are at an exhibition at the Hamburg Messe then this Holiday Inn isn't the worst place you could be. It is about a 15 minute walk to the exhibition centre and a 2 minute walk to the Reeperbahn (if you like that sort of thing). The rooms are ok for a budget hotel. The staff are friendly, the... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Shambobala, Thank you for your feedback. I am pleased that you liked our location close to the exhibition centre and many of Hamburg’s attractions. The team were pleased you found them friendly. We hope to see you again on your next trip. Kind Regards Fabienne Mueller Guest Service Manager More

Portsmouth, Virginia
Top Contributor
85 reviews 85 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

OK so there a lot of hotels in this area (Reeperbahn)...A LOT. so you have many choices like the Arcohotel which is very modern, or the Ibis chains (both regular and budget) across the street. There are also many other options as well. Why do I say this? just to let you know you have options that are less expensive... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Seahawksman, thank you for taking the time to review your recent stay at our Holiday Inn Express Hamburg-St. Pauli Messe. I am sure that other users appreciate reading your experiences and I hope that you enjoyed your time with us. Even if you feel that there is room for improvement. I am going to talk to my colleagues about... More

Prague, Czech Republic
Top Contributor
66 reviews 66 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The modern hotel is located just 5 minutes from Repperbahn, the most famous German nightlife area in St. Pauli. Connection by metro to the centre is good, about 15 minutes, the U-Bahn is 5 minutes from hotel. You can reach the port in 20 minute´ s walk. The street is quiet and there are mainly hotels around you. The rooms... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Boris2001, Thank you for giving us your feedback on your stay. I am delighted to read that you enjoyed your time with us. Please accept my apologies for the inconvenience you encountered with our parking garage. We are seeking to improve the situation. I hope you have the time to enjoy our complimentary breakfast the next time you stay... More

Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a hotel with staff that do not know how to be polite (at least not the front desk). Breakfast staff is much nicer. Breakfast by the way is diverse and as hearty as you want it to be. Location of the hotel is good, in the St Pauli district, 1.5 km or 10 minute walk to the port.... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Andrea L, Thank you for giving us your feedback on your stay. Please accept my apologies that you found it disappointing. I am sorry that you found the bed to be uncomfortable and the air-conditioning confusing. Of course our front office staff is always happy to help you set the air-conditioning or bring towels or anything else you may... More

Smithtown, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We left NY and arrived Hamburg via Paris. From the airport we took a taxi arrived at the Holiday Inn Express. Very courteous friendly staff checked us right away. We had a room facing the street in the 2nd floor. Room was clean, quiet. You need to insert your room key to activate the lights and AC. Bed was very... More

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HIEx_Guest_Service, Front Office Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear Nangavaram R, I was pleased that you enjoyed your recent trip to Hamburg and that you found our hotel comfortable. The team were happy to read your comments about them being helpful and friendly. We will look forward to welcoming back for your next trip. Yours Sincerely, Fabienne Mueller Guest Service Manager More

Ryde, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 17, 2014

Arrived and was processed normally however when opened door to our room we could instantly feel the heat. The temperature was about 30 inside. We set the aircon to 21 but nothing happened so rang reception they daid "Give it 10 minutes and it will come on." Never came on after 30 minutes. So went outside to explore Hamburg came... More

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HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear guest Greg39393 ..., Thank you very much for taking time to review your stay at Holiday Inn Express Hamburg St. Pauli Messe. We are really sorry about the inconvenience regarding the problems with the aircondition in your room. Please be ensure that we are always trying to solve the problems as soon as possible and to crack it as... More

York, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

Hosted a 22 man stag party so well with not one complaint. Helpful, friendly and welcoming, I wouldn't hesitate in staying again. A modern decor, large rooms and a vast breakfast menu jus add to the quality of this place. Far enough out of town to make it ideal yet quiet when you need it to be. Many Thanks to... More

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HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear guest dmevo1, Thank you very much for staying with us in our Holiday Inn Express Hamburg St. Pauli Messe. It is great to hear that you've spend a great time with and we really appreciate the nice word rewieving your stay. We are looking forward to see you all again! Best wishes from Hamburg, Franziska Schulz Guest Service Manager More

Brighton, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed here for three nights recently. The hotel itself is fairly new and so everything is still nice and shiny. Upon arrival at the hotel the staff were friendly and the check it was very fast. We went to our room. It was quite small, but well decorated and clean. The bathroom was very nice with a large walk... More

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HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Dear guest jimbo5153, Thank you very much for staying with us. It's great to hear that you spend a great time in our hotel and we really appreaciate the detailed review of your stay. It is great to hear that you enjoyed our complimentary breakfast and that our staff really tried to create a comfortable stay for you in our... More

Warsash
Top Contributor
61 reviews 61 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 29, 2014

Our friends had already booked a room at this hotel and we decided to also book a room for one night. On arrival we found that the hotel car park was full and were directed to use to Ibis hotel car park opposite and to pay them on departure. On arrive at the reception there was a group of about... More

Was this review helpful? Yes
HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review

Der guest Cashalot, Thank you very much for taking time to review your stay at our Holiday Inn Express Hamburg St. Pauli Messe. I am really sorry that you couldn't leave you car in our garage but because of only 28 parking lots there is no reservation for any parking spaces But the IBIS hotel is charging the same price.... More

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Additional Information about Holiday Inn Express Hamburg - St. Pauli Messe

Address: Simon-von-Utrecht-Strasse 39a, 20359 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > St. Pauli
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hamburg - St. Pauli Messe 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Hamburg - St. Pauli Messe Hotel Hamburg

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