We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Motel One Hamburg Alster

#34 of 317 Hotels in Hamburg
Certificate of Excellence
Steindamm 102, 20099 Hamburg, Germany
Hotel amenities
Motel One Hamburg Alster
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #34 of 317 Hotels in Hamburg
Certificate of Excellence
A recent review
3 of 5 stars reviewed today
Kris V
Add Photo Write a Review

407 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    140
    222
    33
    9
    3
See reviews for
25
126
67
141
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (407)
  • Mar-May only
    (95)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (72)
All months
Level Contributor
15 reviews
8 hotel reviews
3 of 5 stars Reviewed today NEW

Location not terrible. Rooms are small but fully equipped for the business traveller. Breakfast, again, all necessities are there but that's it. Very crowded and not really a relaxing atmosphere (more of a canteen feeling).

Was this review helpful? Yes
Israel
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel which is a part of the motel one chain is conveniently located in st. Georg area, with an underground station just outside. The service is good, the rooms are modern but basic and the price is just right. The rooms are on the small size and the breakfast could have been served in a more convenient place to... More 

Was this review helpful? Yes
Simon W, Ihr Team des Motel One Hamburg Alster at Motel One Hamburg Alster, responded to this review
Google Translation

Liebe Familie, vielen Dank für Ihren Aufenthalt im Motel One Hamburg Alster. Herzlichen Dank für Ihre gute Bewertung des Preis-/Leistungsverhältnis,... More 

braunschweig
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

19-storey bilding, located close to the main railway station and just round the corner of underground Lohmühlenstrasse. All rooms are the same: rather small, double bed, some space aside (shelfes, hanging rail) to drop your stuff, big flat screen, free inroom wifi, modern bath with big shower, hair dryer. All very clean, very functional. Friendly staff. Had a fast check... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay and the good review. We are pleased that you enjoyed your stay and hope to welcome you soon again. More 

t
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

i have been to many motel one and to be honest I have always been very happy. the room, well basically are new and very modern and clean, silent (hotel was fully booked but i could not hear any other customer) and staff is really friendly. the building is very tall, so if you ask for a room on the... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Davide75 uk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes More 

Innsbruck, Austria
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2015

Although I have reviewed this Motel One location previously, I feel that it needs to be updated and let visitors to Hamburg know that this is a great place to stay, simply for the convenience and the outstanding service they provide. Readers know that Motel One offers simplicity for a good price and I also believe that the real test... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Clint L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Bonn, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2015

We stayed just for two days in the hotel. We were very satisfied, polite and kind girls at the reception, quiet rooms, hotel was easy to find. It is situated directly at the metro station, but one could also walk for 15-20 Min to the central station. There is a Lidl nearby and some restaurants, but we haven't checked any... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear annalenna1520, Thank you very much for your great review! See you @ the Motel One Hamburg-Alster again, Simon Wieck Hotel Manager More 

Montreal, Quebec, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

it is a big, tall building, close to the train station with direct access to the subway. The rooms are small with a tiny bathroom, but everything is new, modern, very clean and the price is unbeatable. The bed is comfortable and I didn't hear any noise from the street or from other visitors, even though it was totally booked.... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Zab L, Thank you so much for your great review! We hope to see you soon in the Motel One Hamburg-Alster. Kind Regards, Simon Wieck Hotel Manager More 

Berlin, Germany
Level Contributor
387 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 639 helpful votes
5 of 5 stars Reviewed April 23, 2015

I´ve stayed in a Motel One for the first time. After hearing many positive reactions from friends I got the chance to check it out myself and was positively surprised. The room was as tiny as expected but well designed and furnished with high quality gadgets, like a Loewe TV or high class bathroom tapware. The bed was comfortable. Even... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Lieber Gast, vielen Dank für Ihre gute Bewertung. Beste Grüße Simon Wieck More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 3, 2015

Booked by a colleague this was my first experience with Motel-One and it was a positive "One". It is very easy to understand why this formula is successful. Modern design but with a warm atmosphere. Efficient. Clean room. Great TV. WiFi. Good bed. Good shower. In the morning a warm welcome at the breakfast buffet that is so organised that... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Caspar, Thank you so much for your great review. Best Regards, Simon Wieck Hotel Manager More 

Prague, Czech Republic
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 31, 2015

Close to the airport, but without shuttle service. Perfectly clean and comfortable before setting your journey. Rooms are too small, you can hardly place a suitcase to it. Fine staff. Would be great with the shuttle operating to a from the gates.

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear thomasmatuska, Thank you so much for your review. As an Airport shuttle we are happy to offer transportation with taxi 24h a day. Since it is not so far it is payable I think. All of our rooms have a capacity round about 16 square meters. To reach the cheap prices of 79 € / night in the destination... More 

Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
View from room (18)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (11)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Hammerbrook
Superbude Hotel Hostel St.Georg
Suite Novotel Hamburg City
#64 of 317 in Hamburg
4.0 of 5 stars 796 reviews
Show Prices
Show Prices
Show Prices
Hammerbrook
Prizeotel Hamburg-City
Prizeotel Hamburg-City
#12 of 317 in Hamburg
4.5 of 5 stars 337 reviews
ARCOTEL Rubin
#68 of 317 in Hamburg
4.0 of 5 stars 451 reviews
Ibis budget Hamburg City
#61 of 317 in Hamburg
4.0 of 5 stars 68 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay