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All 317 Hamburg hotels

Motel One Hamburg Alster

2.5 of 5 Hotel   |   Steindamm 96-102, 20099 Hamburg, Germany (St. Georg)
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Motel One Hamburg Alster
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Ranked #40 of 317 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Paul R Newcastle, United Kingdom
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337 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Myself and my Wife just returned from our first visit to Germany. We went to visit the Xmas Markets of Hamburg and to see her friend who lives in Germany. On arriving at the hotel we realised its great postion right next to the U1 underground line. The hotel staff checked us in swiftly and gave us a map in... More 

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Nottingham, UK
Top Contributor
105 reviews 105 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

good location and friendly staff. The hotel provides relatively basic accommodation but with what you need. Beds are firm but I slept very well. Despite being a large hotel it is quiet. Breakfast is good and varied. But arriving in the evening there is no restaurant and only the option is of a toastie though the bar is open and... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay in our motel one hamburg-alster. We are very pleased that you enjoyed your stay and also want to thank you for your good review. More 

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 of 5 stars Reviewed November 4, 2014

It was not my first time in Motel One and I always considered this chain a nice venue but this time I returned with an unpleasant surprise "bed bugs" infestation. I stayed in Motel One Alster 4 nights so the signs appeared immediately as I got home. I started scratching my legs and hands until I noticed I was full... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Sehr geehrte T3-Ana, vielen Dank für Ihre Bewertung. Ihr gesundheitliches Leiden bedauern wir sehr, und wir wünschen Ihnen von Herzen... More 

Vienna, Austria
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 31, 2014

Despite the fact that there was a WiFi outage in the whole building (not so ideal on a business trip...) when I was there, my stay was pleasant overall and I appreciated the right balance of design and functionality that Motel One is known for. The room (on the 7th floor) was on the small side regarding floor space, but... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your stay and the good review to it. The problem with an defective wifi router was fixed quickly. Sorry for any circumstances. We hope to welcome you soon again. Kind regards More 

Prague, Czech Republic
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 28, 2014

The room was a bit small but clean. The beds very a bit hard but still ok for the price we paid. We had the best view from the room we could get! We could see the whole old town as well as the fireworks at Alster (Alster Vergnuegen). We had a room on the top floor. The best about... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your great review for our Motel One Hamburg-Alster. We are very pleased that you enjoyed your stay and had a good time in hamburg. More 

Crewe, United Kingdom
Top Contributor
89 reviews 89 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 26, 2014

I stayed here for 4 nights and found the hotel to be excellent. The rooms are large and very comfortable. There is no wardrobe, but plenty of hanging and shelving space. The room was on the 18th floor and was very quiet. WiFi was strong and reliable and the room was very clean. The breakfast room gets very busy in... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thanks a lot for your stay and the great review. We are very pleased that you enjoyed your time in hamburg and in our motel one!Kind regards More 

Amersfoort, The Netherlands
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 26, 2014

The title says it all: this is real value for money. The hotel has a good location right next to the U-Bahn entrance, it is very clean and new. The design elements in furniture and lighting are not what you'd expect at these rates. Motel One never disappoints. And yes, there are far more classy hotels, but this hotel, like... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Jacco, Thank you for your great review to your stay and motel one at all. We are pleased that you enjoyed your stay!Kind regards More 

London, England, United Kingdom
Top Contributor
114 reviews 114 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed October 18, 2014

I spent a single night at this hotel on a business trip to Hamburg. The hotel is about a €25, 25 minute cab trip from the airport. I arrived at about 14:00 and had to wait in a long queue to check in. There were only two staff on check-in and one was dealing with what appeared to be a... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your stay, your detailed review and the rating for our Motel one. We will send your suggestions directly to our facilitiy departement to testing improvements. Kind regards and all the best! More 

Liverpool
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 14, 2014

Motel One Alster in Hamburg is a good choice if you are after modern comfort whilst on a budget. My group of friends and I would recommend this hotel to most types of visitors to the city of Hamburg. One of the great things about the hotel is its convenient location. It stands (literally) adjacent to the Lochmulenstrasse U-Bahn station.... More 

Was this review helpful? Yes 1
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thanky you very much for your stay and the great hotel review!We are very pleased that you enjoyed your stay this way. All the best - Your Motel One Hamburg-Alster More 

Innsbruck, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

For a shorter stay in Hamburg, Motel one is a great choice, they are conveniently located often near local transportation and for the money I feel they give an excellent service. The Hamburg Alster Motel One staff are courteous, helpful and always eager to please. The rooms are minimalistic by design and provide adequate space for your needs and the... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Clint, Thank you very much for your great hotel review. We are pleased that you enjoyed your stay this way. Thanks also for your advise to our soap bottles. We will inform our purchase manager about your request. Kind regards More 

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Additional Information about Motel One Hamburg Alster

Address: Steindamm 96-102, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 41
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Also Known As:
Motel One Hamburg Alster Hotel Hamburg
Motel 1 Hamburg Alster
Hotel Style:
#27 Business Hotel in Hamburg
#41 Romantic Hotel in Hamburg

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