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Motel One Hamburg Alster

#36 of 316 Hotels in Hamburg
Certificate of Excellence
Steindamm 96-102, 20099 Hamburg, Germany
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Motel One Hamburg Alster
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Ranked #36 of 316 Hotels in Hamburg
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Clint L Innsbruck, Austria
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387 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Innsbruck, Austria
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Although I have reviewed this Motel One location previously, I feel that it needs to be updated and let visitors to Hamburg know that this is a great place to stay, simply for the convenience and the outstanding service they provide. Readers know that Motel One offers simplicity for a good price and I also believe that the real test... More 

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Bonn, Germany
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed just for two days in the hotel. We were very satisfied, polite and kind girls at the reception, quiet rooms, hotel was easy to find. It is situated directly at the metro station, but one could also walk for 15-20 Min to the central station. There is a Lidl nearby and some restaurants, but we haven't checked any... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear annalenna1520, Thank you very much for your great review! See you @ the Motel One Hamburg-Alster again, Simon Wieck Hotel Manager More 

Montreal, Quebec, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

it is a big, tall building, close to the train station with direct access to the subway. The rooms are small with a tiny bathroom, but everything is new, modern, very clean and the price is unbeatable. The bed is comfortable and I didn't hear any noise from the street or from other visitors, even though it was totally booked.... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Zab L, Thank you so much for your great review! We hope to see you soon in the Motel One Hamburg-Alster. Kind Regards, Simon Wieck Hotel Manager More 

Berlin, Germany
Top Contributor
381 reviews 381 reviews
74 hotel reviews
628 helpful votes 628 helpful votes
5 of 5 stars Reviewed April 23, 2015

I´ve stayed in a Motel One for the first time. After hearing many positive reactions from friends I got the chance to check it out myself and was positively surprised. The room was as tiny as expected but well designed and furnished with high quality gadgets, like a Loewe TV or high class bathroom tapware. The bed was comfortable. Even... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Lieber Gast, vielen Dank für Ihre gute Bewertung. Beste Grüße Simon Wieck More 

Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 3, 2015

Booked by a colleague this was my first experience with Motel-One and it was a positive "One". It is very easy to understand why this formula is successful. Modern design but with a warm atmosphere. Efficient. Clean room. Great TV. WiFi. Good bed. Good shower. In the morning a warm welcome at the breakfast buffet that is so organised that... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Caspar, Thank you so much for your great review. Best Regards, Simon Wieck Hotel Manager More 

Prague, Czech Republic
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2015

Close to the airport, but without shuttle service. Perfectly clean and comfortable before setting your journey. Rooms are too small, you can hardly place a suitcase to it. Fine staff. Would be great with the shuttle operating to a from the gates.

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear thomasmatuska, Thank you so much for your review. As an Airport shuttle we are happy to offer transportation with taxi 24h a day. Since it is not so far it is payable I think. All of our rooms have a capacity round about 16 square meters. To reach the cheap prices of 79 € / night in the destination... More 

Ulm, Germany
Top Contributor
140 reviews 140 reviews
69 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 20, 2015

Typical Motel One, which means I like it very much! Location is good, with a subway station directly in front of the entrance. Big underground parking garage and many many rooms. Outside seating, typical Motel One bar in the lobby. Rooms are typical. Not very spacious but sufficient, nicely decorated and clean! Breakfast basic but absolutely sufficient. Will go there... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your hotel review. We are pleased that you enjoyed your stay an hope to welcome you soon again! More 

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

Eays to reach from both Hauptbahnhof & airpot (S-Bahn & Underground) - clean, Wifi ok, rooms are rather small but Motel one is known for that --> therefore rather fair Price! Breakfast is ok, if you are rather short on time - if you like having breakfast with high qulitiy Food, it´s not the first choice... Walking distance to Bars... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your good rating. We are pleased that you enjoyed your stay and hope to welcome you soon again (maybe for a run around the beautiful alster). More 

Scarsdale, New York
Top Contributor
128 reviews 128 reviews
44 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 12, 2015

This hotel is located at the edge of a multi-cultural area, filled with restaurants and shops catering to the population. When walking from the hauptbahnhof to the hotel, you will pass these shops and restaurants as well as some places with "peep shows" and more. That said, I felt safe, it just is not picturesque. Now the hotel, that was... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for this great hotel review. We are very pleased that you enjoyed your stay this way!We hope to welcome you soon again! More 

Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015 via mobile

We had a great stay in this hotel, everything looks stylish, the rooms were very bright, clean and had excellent beds and an awesome bathroom (though just a small one). The hotel staff could be a little more friendly, not just smiling, but they supported us in all questions and had a lot of guests to deal with, when we... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay in our motel one hamburg-alster and for the good rating. Thanks also for your advices. We really want to try to improve our breakfast, also if the hotel is fully booked and promise that our staff will make also a even better job next time. More 

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