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All 316 Hamburg hotels

Motel One Hamburg Alster

2.5 of 5 Hotel   |   Steindamm 96-102, 20099 Hamburg, Germany (St. Georg)
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Motel One Hamburg Alster
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Ranked #37 of 316 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 24, 2015
Janine K Perth
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349 reviews from our community

Traveler rating
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    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Travelers Rest, South Carolina
Top Contributor
72 reviews 72 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

It's not a hotel to remember, but it works fine. Service in the reception is good, rooms are small but clean and some practical details as USB-outlets for charging. The bar, however, actually put down the rate one step. The selection is terrible ("What is IPA?") and service bad. On longer stays in Hamburg, I'll shop for a better place... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Sven, Thank you very much for your stay and the review of our Motel One Hamburg-Alster. We promise to improve our bar stuff. Thank you for your feedback. We hope to welcome you soon again. More 

Perth
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed January 24, 2015 via mobile

This was our 11 year old's favourite stop in six weeks of travelling. Aqua is her favourite colour and it features heavily in this motel. The rooms were new, spacious and had everything you need. The novelty of the fake fires on the tv screen had us intrigued and was strangely comforting. The staff at the front desk were kind... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Janine, Thank you very much for your stay, the great review and your feedback. We hope to welcome you soon again! More 

Tucson, AZ
Top Contributor
145 reviews 145 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 6, 2015

I have to say that we were very impressed with this hotel. Great location (metro station just steps away and just a 10-15 minute walk to the center). We were able to park the car in their underground parking. Just across the street is a bunch of Persian restaurants and grocer (which came in handy on the night we had... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay and this great hotel review!We are very pleased that you enjoyed your stay this way. We will inform our whole team about your special commendation. We are very happy about it and hope to welcome you soon again! More 

Poynton, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2015

My son worked across the road for 1 year 2013-14,and we visited him 3 times. His office was across the road (Steindamm 105),that was the original reason for selecting it. Ii was so good we stayed 2 further times.Modern, clean, good transport links (Lohmuhlenstrassse S-Bahn outside) and main Hauptbahnhof about 10 mins walk away. Not expensive and a great buffet... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear John, Thank you very much for your great hotel review. We are very pleased that you enjoyed your stay. Indeed, Motel One will open in Manchester next year. We look forward to inspire our guests in the uk. Of course we hope to welcome you soon again! More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2014

Good experience! Modern looking rooms. Clean. Breakfast was nice, lots of choice and good taste. To the Bahnhof was just a 5-10 minute walk. Allthough the area before is not too pretty. More Turkish restaurants and shops. Wifi was working in the room as well. I would definitely recommand this hotel.

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Bianka, Thank you very much for your stay and the great hotel review. We are happy about your recommendation. Sincerely, Your Motel One Team. More 

Newcastle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 15, 2014

Myself and my Wife just returned from our first visit to Germany. We went to visit the Xmas Markets of Hamburg and to see her friend who lives in Germany. On arriving at the hotel we realised its great postion right next to the U1 underground line. The hotel staff checked us in swiftly and gave us a map in... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Paul, thank you very much for your feedback. We are pleaed to read that you had an good time in our motel one hamburg-alster. More 

Nottingham, UK
Top Contributor
115 reviews 115 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

good location and friendly staff. The hotel provides relatively basic accommodation but with what you need. Beds are firm but I slept very well. Despite being a large hotel it is quiet. Breakfast is good and varied. But arriving in the evening there is no restaurant and only the option is of a toastie though the bar is open and... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay in our motel one hamburg-alster. We are very pleased that you enjoyed your stay and also want to thank you for your good review. More 

Zurich, Switzerland
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

It was not my first time in Motel One and I always considered this chain a nice venue but this time I returned with an unpleasant surprise "bed bugs" infestation. I stayed in Motel One Alster 4 nights so the signs appeared immediately as I got home. I started scratching my legs and hands until I noticed I was full... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Sehr geehrte T3-Ana, vielen Dank für Ihre Bewertung. Ihr gesundheitliches Leiden bedauern wir sehr, und wir wünschen Ihnen von Herzen... More 

Vienna, Austria
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2014

Despite the fact that there was a WiFi outage in the whole building (not so ideal on a business trip...) when I was there, my stay was pleasant overall and I appreciated the right balance of design and functionality that Motel One is known for. The room (on the 7th floor) was on the small side regarding floor space, but... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your stay and the good review to it. The problem with an defective wifi router was fixed quickly. Sorry for any circumstances. We hope to welcome you soon again. Kind regards More 

Prague, Czech Republic
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 28, 2014

The room was a bit small but clean. The beds very a bit hard but still ok for the price we paid. We had the best view from the room we could get! We could see the whole old town as well as the fireworks at Alster (Alster Vergnuegen). We had a room on the top floor. The best about... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your great review for our Motel One Hamburg-Alster. We are very pleased that you enjoyed your stay and had a good time in hamburg. More 

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Additional Information about Motel One Hamburg Alster

Address: Steindamm 96-102, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 460
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Also Known As:
Motel One Hamburg Alster Hotel Hamburg
Motel 1 Hamburg Alster
Hotel Style:
#28 Family Hotel in Hamburg
#29 Business Hotel in Hamburg
#43 Romantic Hotel in Hamburg

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