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Motel One Hamburg Alster

#40 of 316 Hotels in Hamburg
Certificate of Excellence
Steindamm 96-102, 20099 Hamburg, Germany
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Motel One Hamburg Alster
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Ranked #40 of 316 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
thomasmatuska Prague, Czech Republic
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365 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Close to the airport, but without shuttle service. Perfectly clean and comfortable before setting your journey. Rooms are too small, you can hardly place a suitcase to it. Fine staff. Would be great with the shuttle operating to a from the gates.

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Ulm, Germany
Top Contributor
117 reviews 117 reviews
67 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Motel One, which means I like it very much! Location is good, with a subway station directly in front of the entrance. Big underground parking garage and many many rooms. Outside seating, typical Motel One bar in the lobby. Rooms are typical. Not very spacious but sufficient, nicely decorated and clean! Breakfast basic but absolutely sufficient. Will go there... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your hotel review. We are pleased that you enjoyed your stay an hope to welcome you soon again! More 

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Eays to reach from both Hauptbahnhof & airpot (S-Bahn & Underground) - clean, Wifi ok, rooms are rather small but Motel one is known for that --> therefore rather fair Price! Breakfast is ok, if you are rather short on time - if you like having breakfast with high qulitiy Food, it´s not the first choice... Walking distance to Bars... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your good rating. We are pleased that you enjoyed your stay and hope to welcome you soon again (maybe for a run around the beautiful alster). More 

Scarsdale, New York
Top Contributor
126 reviews 126 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located at the edge of a multi-cultural area, filled with restaurants and shops catering to the population. When walking from the hauptbahnhof to the hotel, you will pass these shops and restaurants as well as some places with "peep shows" and more. That said, I felt safe, it just is not picturesque. Now the hotel, that was... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for this great hotel review. We are very pleased that you enjoyed your stay this way!We hope to welcome you soon again! More 

Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a great stay in this hotel, everything looks stylish, the rooms were very bright, clean and had excellent beds and an awesome bathroom (though just a small one). The hotel staff could be a little more friendly, not just smiling, but they supported us in all questions and had a lot of guests to deal with, when we... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay in our motel one hamburg-alster and for the good rating. Thanks also for your advices. We really want to try to improve our breakfast, also if the hotel is fully booked and promise that our staff will make also a even better job next time. More 

The Netherlands
Top Contributor
51 reviews 51 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited also the Motel one in Altona. This one is better because of its location. That is probably why it is more expensive. But what a great deal, good hotel, good location, very good price. The only two things, rooms in these hotels are not that big but spotless. In this motel my room was too new and the smell... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Gust, Thank you very much for your good rating. We are pleased that you enjoyed your stay and our new rooms. We hope to welcome you soon again. More 

Travelers Rest, South Carolina
Top Contributor
77 reviews 77 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 20, 2015

It's not a hotel to remember, but it works fine. Service in the reception is good, rooms are small but clean and some practical details as USB-outlets for charging. The bar, however, actually put down the rate one step. The selection is terrible ("What is IPA?") and service bad. On longer stays in Hamburg, I'll shop for a better place... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Sven, Thank you very much for your stay and the review of our Motel One Hamburg-Alster. We promise to improve our bar stuff. Thank you for your feedback. We hope to welcome you soon again. More 

Perth
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

This was our 11 year old's favourite stop in six weeks of travelling. Aqua is her favourite colour and it features heavily in this motel. The rooms were new, spacious and had everything you need. The novelty of the fake fires on the tv screen had us intrigued and was strangely comforting. The staff at the front desk were kind... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Janine, Thank you very much for your stay, the great review and your feedback. We hope to welcome you soon again! More 

Tucson, AZ
Top Contributor
149 reviews 149 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 6, 2015

I have to say that we were very impressed with this hotel. Great location (metro station just steps away and just a 10-15 minute walk to the center). We were able to park the car in their underground parking. Just across the street is a bunch of Persian restaurants and grocer (which came in handy on the night we had... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay and this great hotel review!We are very pleased that you enjoyed your stay this way. We will inform our whole team about your special commendation. We are very happy about it and hope to welcome you soon again! More 

Poynton, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 4, 2015

My son worked across the road for 1 year 2013-14,and we visited him 3 times. His office was across the road (Steindamm 105),that was the original reason for selecting it. Ii was so good we stayed 2 further times.Modern, clean, good transport links (Lohmuhlenstrassse S-Bahn outside) and main Hauptbahnhof about 10 mins walk away. Not expensive and a great buffet... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear John, Thank you very much for your great hotel review. We are very pleased that you enjoyed your stay. Indeed, Motel One will open in Manchester next year. We look forward to inspire our guests in the uk. Of course we hope to welcome you soon again! More 

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