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All 317 Hamburg hotels

Motel One Hamburg Alster

2.5 of 5 Hotel   |   Steindamm 96-102, 20099 Hamburg, Germany (St. Georg)
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Motel One Hamburg Alster
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Ranked #42 of 317 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Renze Nottingham, UK
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331 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, UK
Top Contributor
104 reviews 104 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

good location and friendly staff. The hotel provides relatively basic accommodation but with what you need. Beds are firm but I slept very well. Despite being a large hotel it is quiet. Breakfast is good and varied. But arriving in the evening there is no restaurant and only the option is of a toastie though the bar is open and... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay in our motel one hamburg-alster. We are very pleased that you enjoyed your stay and also want to thank you for your good review. More

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

It was not my first time in Motel One and I always considered this chain a nice venue but this time I returned with an unpleasant surprise "bed bugs" infestation. I stayed in Motel One Alster 4 nights so the signs appeared immediately as I got home. I started scratching my legs and hands until I noticed I was full... More

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Vienna, Austria
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Despite the fact that there was a WiFi outage in the whole building (not so ideal on a business trip...) when I was there, my stay was pleasant overall and I appreciated the right balance of design and functionality that Motel One is known for. The room (on the 7th floor) was on the small side regarding floor space, but... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your stay and the good review to it. The problem with an defective wifi router was fixed quickly. Sorry for any circumstances. We hope to welcome you soon again. Kind regards More

Prague, Czech Republic
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was a bit small but clean. The beds very a bit hard but still ok for the price we paid. We had the best view from the room we could get! We could see the whole old town as well as the fireworks at Alster (Alster Vergnuegen). We had a room on the top floor. The best about... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your great review for our Motel One Hamburg-Alster. We are very pleased that you enjoyed your stay and had a good time in hamburg. More

Crewe, United Kingdom
Top Contributor
89 reviews 89 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 4 nights and found the hotel to be excellent. The rooms are large and very comfortable. There is no wardrobe, but plenty of hanging and shelving space. The room was on the 18th floor and was very quiet. WiFi was strong and reliable and the room was very clean. The breakfast room gets very busy in... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thanks a lot for your stay and the great review. We are very pleased that you enjoyed your time in hamburg and in our motel one!Kind regards More

Amersfoort, The Netherlands
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The title says it all: this is real value for money. The hotel has a good location right next to the U-Bahn entrance, it is very clean and new. The design elements in furniture and lighting are not what you'd expect at these rates. Motel One never disappoints. And yes, there are far more classy hotels, but this hotel, like... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Jacco, Thank you for your great review to your stay and motel one at all. We are pleased that you enjoyed your stay!Kind regards More

London, England, United Kingdom
Top Contributor
114 reviews 114 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 18, 2014

I spent a single night at this hotel on a business trip to Hamburg. The hotel is about a €25, 25 minute cab trip from the airport. I arrived at about 14:00 and had to wait in a long queue to check in. There were only two staff on check-in and one was dealing with what appeared to be a... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your stay, your detailed review and the rating for our Motel one. We will send your suggestions directly to our facilitiy departement to testing improvements. Kind regards and all the best! More

Liverpool
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 14, 2014

Motel One Alster in Hamburg is a good choice if you are after modern comfort whilst on a budget. My group of friends and I would recommend this hotel to most types of visitors to the city of Hamburg. One of the great things about the hotel is its convenient location. It stands (literally) adjacent to the Lochmulenstrasse U-Bahn station.... More

Was this review helpful? Yes 1
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thanky you very much for your stay and the great hotel review!We are very pleased that you enjoyed your stay this way. All the best - Your Motel One Hamburg-Alster More

Innsbruck, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

For a shorter stay in Hamburg, Motel one is a great choice, they are conveniently located often near local transportation and for the money I feel they give an excellent service. The Hamburg Alster Motel One staff are courteous, helpful and always eager to please. The rooms are minimalistic by design and provide adequate space for your needs and the... More

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Clint, Thank you very much for your great hotel review. We are pleased that you enjoyed your stay this way. Thanks also for your advise to our soap bottles. We will inform our purchase manager about your request. Kind regards More

Carate Brianza, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2014 via mobile

Perfect for one night waiting for the flight early the next morning. Position very near (2 in by car) from airport of Hamburg. Good room. Clean and with enough space. Good the parking area and also the cost per night for parking. Room cost low.

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Paolo, Thank you very much for your review for our motel one near by the airport. We are pleased to hear that you enjoyed your stay. More

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Additional Information about Motel One Hamburg Alster

Address: Steindamm 96-102, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 41
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Also Known As:
Motel One Hamburg Alster Hotel Hamburg
Motel 1 Hamburg Alster

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