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All 315 Hamburg hotels

Motel One Hamburg Alster

2.5 of 5 Hotel   |   Steindamm 96-102, 20099 Hamburg, Germany (St. Georg)
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Motel One Hamburg Alster
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Ranked #36 of 315 Hotels in Hamburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Janine K Perth
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347 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was our 11 year old's favourite stop in six weeks of travelling. Aqua is her favourite colour and it features heavily in this motel. The rooms were new, spacious and had everything you need. The novelty of the fake fires on the tv screen had us intrigued and was strangely comforting. The staff at the front desk were kind... More 

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Tucson, AZ
Top Contributor
143 reviews 143 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to say that we were very impressed with this hotel. Great location (metro station just steps away and just a 10-15 minute walk to the center). We were able to park the car in their underground parking. Just across the street is a bunch of Persian restaurants and grocer (which came in handy on the night we had... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay and this great hotel review!We are very pleased that you enjoyed your stay this way. We will inform our whole team about your special commendation. We are very happy about it and hope to welcome you soon again! More 

Poynton, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son worked across the road for 1 year 2013-14,and we visited him 3 times. His office was across the road (Steindamm 105),that was the original reason for selecting it. Ii was so good we stayed 2 further times.Modern, clean, good transport links (Lohmuhlenstrassse S-Bahn outside) and main Hauptbahnhof about 10 mins walk away. Not expensive and a great buffet... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear John, Thank you very much for your great hotel review. We are very pleased that you enjoyed your stay. Indeed, Motel One will open in Manchester next year. We look forward to inspire our guests in the uk. Of course we hope to welcome you soon again! More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2014

Good experience! Modern looking rooms. Clean. Breakfast was nice, lots of choice and good taste. To the Bahnhof was just a 5-10 minute walk. Allthough the area before is not too pretty. More Turkish restaurants and shops. Wifi was working in the room as well. I would definitely recommand this hotel.

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Bianka, Thank you very much for your stay and the great hotel review. We are happy about your recommendation. Sincerely, Your Motel One Team. More 

Newcastle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

Myself and my Wife just returned from our first visit to Germany. We went to visit the Xmas Markets of Hamburg and to see her friend who lives in Germany. On arriving at the hotel we realised its great postion right next to the U1 underground line. The hotel staff checked us in swiftly and gave us a map in... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Paul, thank you very much for your feedback. We are pleaed to read that you had an good time in our motel one hamburg-alster. More 

Nottingham, UK
Top Contributor
114 reviews 114 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

good location and friendly staff. The hotel provides relatively basic accommodation but with what you need. Beds are firm but I slept very well. Despite being a large hotel it is quiet. Breakfast is good and varied. But arriving in the evening there is no restaurant and only the option is of a toastie though the bar is open and... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay in our motel one hamburg-alster. We are very pleased that you enjoyed your stay and also want to thank you for your good review. More 

Zurich, Switzerland
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

It was not my first time in Motel One and I always considered this chain a nice venue but this time I returned with an unpleasant surprise "bed bugs" infestation. I stayed in Motel One Alster 4 nights so the signs appeared immediately as I got home. I started scratching my legs and hands until I noticed I was full... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Sehr geehrte T3-Ana, vielen Dank für Ihre Bewertung. Ihr gesundheitliches Leiden bedauern wir sehr, und wir wünschen Ihnen von Herzen... More 

Vienna, Austria
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 31, 2014

Despite the fact that there was a WiFi outage in the whole building (not so ideal on a business trip...) when I was there, my stay was pleasant overall and I appreciated the right balance of design and functionality that Motel One is known for. The room (on the 7th floor) was on the small side regarding floor space, but... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your stay and the good review to it. The problem with an defective wifi router was fixed quickly. Sorry for any circumstances. We hope to welcome you soon again. Kind regards More 

Prague, Czech Republic
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 28, 2014

The room was a bit small but clean. The beds very a bit hard but still ok for the price we paid. We had the best view from the room we could get! We could see the whole old town as well as the fireworks at Alster (Alster Vergnuegen). We had a room on the top floor. The best about... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, thank you very much for your great review for our Motel One Hamburg-Alster. We are very pleased that you enjoyed your stay and had a good time in hamburg. More 

Crewe, United Kingdom
Top Contributor
89 reviews 89 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 26, 2014

I stayed here for 4 nights and found the hotel to be excellent. The rooms are large and very comfortable. There is no wardrobe, but plenty of hanging and shelving space. The room was on the 18th floor and was very quiet. WiFi was strong and reliable and the room was very clean. The breakfast room gets very busy in... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thanks a lot for your stay and the great review. We are very pleased that you enjoyed your time in hamburg and in our motel one!Kind regards More 

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Additional Information about Motel One Hamburg Alster

Address: Steindamm 96-102, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 460
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Also Known As:
Motel One Hamburg Alster Hotel Hamburg
Motel 1 Hamburg Alster
Hotel Style:
#26 Family Hotel in Hamburg
#28 Business Hotel in Hamburg
#37 Romantic Hotel in Hamburg

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