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Motel One Hamburg Alster

#36 of 317 Hotels in Hamburg
Certificate of Excellence
Steindamm 102, 20099 Hamburg, Germany
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1 room 1 guest
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Motel One Hamburg Alster
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418 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (418)
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    (95)
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Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Don't be put off by the 'Motel' tag, this is a modern business hotel that is relatively newly built. Its right outside the Lohmühlenstraße subway station (one stop to the main station Hamburg HBf) although you can walk from the main station in probably 10 minutes, the area immediately around the station isn't very salubrious, and I think it better... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Jon H, Thank you so much for your great review! I hope to welcome you soon in the Motel One Hamburg-Alster. Best Regards, Simon Wieck Hotel Manager More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location not terrible. Rooms are small but fully equipped for the business traveller. Breakfast, again, all necessities are there but that's it. Very crowded and not really a relaxing atmosphere (more of a canteen feeling).

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Kris V., Thank you very much for your review. We hope to see you again soon in the Motel One Hamburg-Alster. Best Regards, Simon Wieck More 

Israel
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 11, 2015

This hotel which is a part of the motel one chain is conveniently located in st. Georg area, with an underground station just outside. The service is good, the rooms are modern but basic and the price is just right. The rooms are on the small size and the breakfast could have been served in a more convenient place to... More 

Was this review helpful? Yes
Simon W, Ihr Team des Motel One Hamburg Alster at Motel One Hamburg Alster, responded to this review
Google Translation

Liebe Familie, vielen Dank für Ihren Aufenthalt im Motel One Hamburg Alster. Herzlichen Dank für Ihre gute Bewertung des Preis-/Leistungsverhältnis,... More 

braunschweig
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 23, 2015

19-storey bilding, located close to the main railway station and just round the corner of underground Lohmühlenstrasse. All rooms are the same: rather small, double bed, some space aside (shelfes, hanging rail) to drop your stuff, big flat screen, free inroom wifi, modern bath with big shower, hair dryer. All very clean, very functional. Friendly staff. Had a fast check... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Guest, Thank you very much for your stay and the good review. We are pleased that you enjoyed your stay and hope to welcome you soon again. More 

t
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

i have been to many motel one and to be honest I have always been very happy. the room, well basically are new and very modern and clean, silent (hotel was fully booked but i could not hear any other customer) and staff is really friendly. the building is very tall, so if you ask for a room on the... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Davide75 uk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes More 

Innsbruck, Austria
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2015

Although I have reviewed this Motel One location previously, I feel that it needs to be updated and let visitors to Hamburg know that this is a great place to stay, simply for the convenience and the outstanding service they provide. Readers know that Motel One offers simplicity for a good price and I also believe that the real test... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Clint L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Bonn, Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2015

We stayed just for two days in the hotel. We were very satisfied, polite and kind girls at the reception, quiet rooms, hotel was easy to find. It is situated directly at the metro station, but one could also walk for 15-20 Min to the central station. There is a Lidl nearby and some restaurants, but we haven't checked any... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear annalenna1520, Thank you very much for your great review! See you @ the Motel One Hamburg-Alster again, Simon Wieck Hotel Manager More 

Montreal, Quebec, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

it is a big, tall building, close to the train station with direct access to the subway. The rooms are small with a tiny bathroom, but everything is new, modern, very clean and the price is unbeatable. The bed is comfortable and I didn't hear any noise from the street or from other visitors, even though it was totally booked.... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Zab L, Thank you so much for your great review! We hope to see you soon in the Motel One Hamburg-Alster. Kind Regards, Simon Wieck Hotel Manager More 

Berlin, Germany
Level Contributor
391 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 623 helpful votes
5 of 5 stars Reviewed April 23, 2015

I´ve stayed in a Motel One for the first time. After hearing many positive reactions from friends I got the chance to check it out myself and was positively surprised. The room was as tiny as expected but well designed and furnished with high quality gadgets, like a Loewe TV or high class bathroom tapware. The bed was comfortable. Even... More 

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Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Lieber Gast, vielen Dank für Ihre gute Bewertung. Beste Grüße Simon Wieck More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 3, 2015

Booked by a colleague this was my first experience with Motel-One and it was a positive "One". It is very easy to understand why this formula is successful. Modern design but with a warm atmosphere. Efficient. Clean room. Great TV. WiFi. Good bed. Good shower. In the morning a warm welcome at the breakfast buffet that is so organised that... More 

Was this review helpful? Yes
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Caspar, Thank you so much for your great review. Best Regards, Simon Wieck Hotel Manager More 

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