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Holiday Inn Express Hamburg City Centre

3.0 of 5 Lubecker Strasse 109, 22087 Hamburg, Germany
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#81 of 317 hotels in Hamburg
321 Reviews 4 of 5 stars
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Holiday Inn Express Hamburg City Centre
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Holiday Inn Express Hamburg City Centre
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  • Reviews (321)
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321 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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Cork
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself is very nice, the desk staff friendly and helpful and there is a good variety of food at the buffet breakfast. Although the hotel is called "city center" it is quite a distance from the center but there is a very good metro service with 2 stations only a couple of minutes walk from the hotel. However,... More

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tel aviv
Top Contributor
61 reviews 61 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 4 nights at this hotel. Front desk was helpful, always ready to give directions and travel advise. Our room was comfortable (actually larger than I expected). Very nice bathroom facilities with a great shower. A/C was perfect. Breakfast is plentiful - nice variety of basic food items required for a good breakfast. Two train stations are within 5... More

Was this review helpful? Yes 1
hiexhh, Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Guest, Thank you very much for your recent stay with us in our Holiday Inn Express Hamburg City Centre. We appreciate your friendly words regarding your stay, and we are more than happy to be able to create you such a nice stay. We will pass your review to all members of our staff and hope to welcome you... More

Malmo, Sweden
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 24, 2014

We stayed with family for a night. The aircondition in the rooms were not working and we had a sleepless night . Hotel staff were not helpful. However we got a discount on the room rate after complaining. Beds are average. The hotel is not close to the city centre. The metro station is a 7 min walk and connects... More

Was this review helpful? Yes 1
hiexhh, Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Mr. Viswakuma, Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre I would like to apologise for the inconvenience regarding the air condition that didnt work in your room. We hope that despite the dissapointment on that occasion, you will return and give us another opportunity to restore your faith in our... More

Fort Lauderdale, Florida
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2014

We started our visit of Hamburg staying in this hotel as we came from Amsterdam by train. The service in the frontdesk was excellent with lots of tips, very well organized, very friendly and nicely decorated. The hotel lobby was very open with a large TV screen in the seating area. The bedroom was very comfortable with a full bathroom... More

Was this review helpful? Yes 1
hiexhh, Leiter Front Office at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest Earthguard, thanks for your feedback after your stay at the Holiday Inn Express Hamburg City Centre. We are glad that you had such a wonderful stay at our hotel and enjoyed your stay in Hamburg. Nice to hear that you were statisfied with our staff at the reception and you have received tips around the city Hamburg. Thanks... More

Eindhoven, The Netherlands
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 9, 2014

Why call your hotel City Centre, when it is not in the centre? We felt mislead by the name, not appropriate for an organization like Holiday Inn. We felt the hotel OK but seriously overpriced, and the breakfast at best average. Also the breakfast capacity is very minimal, causing serious waiting lines. And yes, I do like to decide myself... More

Was this review helpful? Yes 1
hiexhh, Leiter Front Office at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Mr. Peter K. Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. I´m very sorry that we couldn´t convince you with our complementary breakfast. We hope despite the disappointment regarding the location, to have the pleasure of welcoming you back again at some point in the future kind regards Dennis... More

Timisoara, Romania
2 reviews
5 of 5 stars Reviewed July 1, 2014

I stayed for a couple of days at the beginning of June 2014. Nice, clean and cozy hotel. I liked very much a shower room. Hotel is very close to Hamburg Hauptbahnhof Central station. I liked this hotel.

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hiexhh, Leiter Front Office at Holiday Inn Express Hamburg City Centre, responded to this review

Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre. It is great to hear that you have spent a great time with us and our rooms have completely convinced you. We are looking forward to welcoming you back as our guest soon. Kind regards , Dennis Strich Guest Service Manger More

Sandefjord, Norway
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 28, 2014

We stayed here during our 5-day visit in Hamburg. Location-wise: Good. There's a near station going to the city centre. It is about 10-15 minutes via metro going to city centre, There's also a near grocery shop just outside the hotel and Gort'z Outlet (the first thing we visit after we drop our bags in our room) :)) Room was... More

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hiexhh, Leiter Front Office at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Guest Guzzy 07 Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre. It is great to hear that you have spent a great time with us, and we appreciate the detailed review of your stay. We are pleased to see that especially our location, as well as our rooms have completely convinced... More

Sainte-Marthe-sur-le-lac, Canada
Top Contributor
131 reviews 131 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 21, 2014

We managed to book 8 rooms this time for our large group and all of us were happy staying here. It is 4 or 5 stops on the Metro from Central Station and cheaper than staying in the city-centre area. The rooms were spotless and well equipped, with a nice walk-in shower room from the toilet area. The free breakfast... More

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hiexhh, Front Office Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Guest Mrs. Sandra C Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre. It is great to hear that you have spent a great time with us, and we appreciate the detailed review of your stay. We are pleased to see that especially our rooms/shower room have completely convinced you. We are... More

San Diego
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 3, 2014

This hotel is clean (the rooms are small but adequate), and the breakfast is fabulous. But the name is a misnomer--it is nowhere near the city center of Hamburg. We were given a map of Hamburg when we checked in, and the hotel was off the map. We had hoped to be within walking distance of the center of town--no... More

Was this review helpful? Yes 2
hiexhh, Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest Susan M, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. I´m very pleased to know that you enjoyed the facilities of the hotel specially the cleanliness and the breakfast. We hope despite the disappointment regarding the location, to have the pleasure of welcoming you back again at some... More

Wales. U.K
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 30, 2014

We chose to stay in this hotel, and pay a little more, as breakfast was included, and it was away from the very centre of the city. Good Choice!! The hotel is very modern, spotlessly clean and with welcoming staff. I speak some German, but not enough to hold a conversation ... not a problem. Front desk staff spoke perfect... More

Was this review helpful? Yes
hiexhh, Leiter Front Office at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest Rob N, thanks for your nice and very positive feedback after your stay at the Holiday Inn Express Hamburg City Centre. We are glad that you were satisfied with your stay at our hotel and have spent nice days in Hamburg. Thanks a lot for your praise about the friendliness and helpfulness of our staff. Nice to hear... More

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Additional Information about Holiday Inn Express Hamburg City Centre

Address: Lubecker Strasse 109, 22087 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hamburg City Centre 3*
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Also Known As:
Holiday Inn Express Hamburg City Centre Hotel Hamburg

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Amenities

Hotel Style
#64 Business Hotel in
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Official Description (provided by the hotel)
Hamburg's first brand new entirely non smoking hotel will open in Autumn 2009! The brand new Holiday Inn Express Hotel Hamburg City Centre is located in the center of Hamburg only a few minutes away from all of Hamburg s numerous attractions. The subway station Luebecker Strasse and Wartenau are only a few minutes on foot. The Alster is only a short stroll away and gives you quite a view across this historic city. The Holiday Inn Express Hotel Hamburg City Centre offers 179 non smoking luxurious en suite air-conditioned bedrooms, each with flat screen colour TV with a variety of channels, modem point, High Speed Wi-Fi Internet Connectivity, hairdryer and tea and coffee making facilities. The Holiday Inn Express Hotel Hamburg City Centre has an interior designed full service bar with 50inch flat screen TVs, a comfortable dining area, air conditioning and high-speed Wireless Internet access throughout the entire hotel. The Holiday Inn Express Hotel Hamburg City Centre offers affordable on-site car parking with direct access to the hotel. Stay Smart, the Holiday Inn Express Hotel Hamburg City Centre is expecting you! ... more   less 
Number of rooms
179

Questions & Answers

Questions? Get answers from Holiday Inn Express Hamburg City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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