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All 316 Hamburg hotels

Bridge Inn Hotel

2.0 of 5 Hotel   |   Billwerder Neuer Deich 2 - 4, 20539 Hamburg, Germany
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63%
Ranked #135 of 316 hotels in Hamburg
A recent review
3 of 5 stars Reviewed March 18, 2014
david2413 Belfast, United Kingdom
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76 people have reviewed this hotel

Traveler rating
    15
    29
    21
    8
    3
See reviews for
15
23
10
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
1 review
3 of 5 stars Reviewed March 18, 2014 via mobile

Hotel clean and very basic rooms very small. Hotel staff very friendly except bar staff very rude to english people waited half an hour for 1 beer as he kept ignoring us and serving everyone else in the bar.

Was this review helpful? Yes
Daniela_Gorres, Leiter Gästebetreuung at Bridge Inn Hotel, responded to this review

Dear David, Thank you very much for your feedback. We really appreciate this. Please accept our apology for your bad experience in our pub. Rest assured that we will talk to our staff about your remarks. We would be glad to welcome you again some time in the future to convince you of our services at the pub. Kind regards,... More

Tehran, Iran
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 12, 2013 via mobile

Clean, very basic with friendly staff. The room itself was oddly designed but ok for one night if one is passing through. It was quite far form the center but there was a bus straight to the main station. But it only runs to 11 p.m. Which can be difficult

Was this review helpful? Yes 1
Daniela_Gorres, Leiter Gästebetreuung at Bridge Inn Hotel, responded to this review

Dear Aisling H, Thank you for your feedback regarding your stay with us at the Bridge Inn Hotel in Hamburg. We are sorry we did not meet your expectations and would like to convince you of our services during another stay with us. Best regards, Daniela Gorres Guest Relations Supervisor More

Burleigh Heads, Australia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 8, 2013

The Bridge in service was first class and front counter staff and other things such as restaurant were of a high standard. The only down fall is the beds are to soft and central heating a bit on the warm side.

Was this review helpful? Yes
Daniela_Gorres, Leiter Gästebetreuung at Bridge Inn Hotel, responded to this review

Dear Alan, Thank you very much for your feedback. We really appreciate this and it is good to know that you enjoyed your stay with us at the Bridge Inn. We are looking forward to welcoming you back some time in the future! Best regards to Australia, Daniela Gorres Guest Relations Supervisor More

Solihull, England, United Kingdom
1 review
5 of 5 stars Reviewed September 26, 2013

My car had mechanical gear selection failure so i had to wait for Stubers to get the cables required So i was very comfortable and enjoyed my stay in Hamburg. The staff were very helpful and extremely pleasant and efficient Also in the reception and restaurants i would certainly stay again

Was this review helpful? Yes
Daniela_Gorres, Leiter Öffentlichkeitsarbeit at Bridge Inn Hotel, responded to this review

Dear Chris, Thank you very much for your feedback. We are happy to hear that you have enjoyed your stay at our hotel. You are more than welcome, to visit us again in Hamburg; the city is always worth a visit. Best regards! More

Ho Chi Minh City, Vietnam
Top Contributor
123 reviews 123 reviews
48 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed June 21, 2013

The area that the hotel is in is dire, although after the rest of our Eurotrip I can't say we thought very much of Hamburg as a whole! However, where the hotel is certainly isn't a nice place to stay. The shops and 'restaurants' all look very dodgy and unwelcoming. The reception staff at the Holiday Inn were all very... More

Was this review helpful? Yes 1
Falls Church
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2013

Stayed at the Hotel back in Sept 2012 - visiting from the USA . The hotel was clean - the problem I have is calling it a HOTEL . Their rooms are more like that of a hostel with the bathrooms / WC being so small that when you sat on the toilet ( I am 5'7 & 126 lbs... More

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BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review

Dear Andrea F, thank you very much for your feedback. We really appreciate this. We do offer some comfort-rooms, which are a little larger and are equipped with a seperate bathroom. Please do not hesitate to contact our reservation department for more information. Best regards to VA! Daniela Gorres Guest Relations Supervisor More

Copenhagen, Denmark
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 24, 2012

We searched Hotels.com for a hotel with a swimmingpool, so our girls could have some activities at the hotel. Bridge In came up and everything looked fine. Arriving to the hotel, Bridge In revealed itself s an annex 2-300 meters from Hotel Holiday In. You had to walk 2-300 meters to get to the pool area adn you had to... More

Was this review helpful? Yes
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review

Dear Guest, thank you for your feedback. We are sorry, we could not meet your expectations. However, our guests at the Bridge Inn have the opportunity to use the facilities at the connecting 4*-Holiday Inn Hamburg. Therefor we display the photos of the pool area. We would be happy to convince you of our services and the attractive price, the... More

Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 10, 2012

The Bridge Inn is nice no-frills affordable accommodation and close to public transport, staff were friendly and spoke/understood English well which was a bonus. Great for short-term stays, we had a twin room which was a bit cramped - people have commented on the frosted glass separating the shower/toilet being a problem for privacy, we didn't see any issue except... More

Was this review helpful? Yes 1
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review

Dear guest, thank you very much for giving us a feedback regarding your stay with us at the Bridge Inn. We appreciate this! It is good to know that you liked your stay and that we met your expectations. We would be happy to welcome you again soon! Kind regards, Daniela Gorres Guest Relations Supervisor More

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 26, 2012

I can't believe the website stated this as a 2* hotel! The hotel is linked to the Holiday Inn, the 2 hotels share a reception and bar. Our room was spacious, clean, and came with free WIFI, and soaps etc. There was even a free to use safe in our room! The hotel bar was nice and friendly too. Quite... More

Was this review helpful? Yes
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review

Dear Guest, thank you for this fantastic feedback! We really appreciate this and we will share this with our entire team. By the way: Your German is excellent!! We are looking forward to welcoming you again soon. Kind regards, Daniela Gorres Guest Relations Supervisor More

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 24, 2012 via mobile

We loved this hotel. It's a little confusing to start with as basically the bridge inn and another hotel are connected to a holiday inn, which operates both hotels. The reception, restaurant, bar, pool, gym etc are in the holiday inn but they all connect so that's easy enough. We had a double room and although the beds were seperate... More

Was this review helpful? Yes
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review

Dear Guest, Thank you very much for your feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Bridge Inn. Hope to see you again in the future! Kind regards, Daniela Gorres Guest Relations Supervisor More

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Additional Information about Bridge Inn Hotel

Address: Billwerder Neuer Deich 2 - 4, 20539 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bridge Inn Hotel 2*
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Young, vibrant and colourful - The BRIDGE INN Hotel is a special design hotel, which offers 99 rooms on 5 floors.Take advantages of our special features: - highspeed internet access free of charge- calls to German landlines and other selected fixed international landlines free of charge- close to the city- fair prices- direct connection to a business hotel ... more   less 
Number of rooms
99

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