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Kongresshotel am Templiner See

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Am Luftschiffhafen 1, 14471 Potsdam, Brandenburg, Germany
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1 room 1 adult
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Kongresshotel am Templiner See
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147 Reviews from our TripAdvisor Community

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Bridgwater, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is hotel is set on a lake and also acts as a conference centre. The hotel itself is functional and clean. The bar opposite reception serves decent bar meals whilst there is a restaurant I did not dine there. There is a good selection of food for breakfast from cereals, fruit, sausage, bacon eggs etc. The room I stayed... More 

Helpful?
Thank dogon60
Worcester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed in a suite which had air conditioning (I didn't use it as it was cold outside), good responsive radiators, mosquito net on the door, spacious and comfortable. The hotel did lack a pool and their gym was equipped with only basic machines in a dark basement. For example there was no indoor rower, weights, ski erg etc. The... More 

Helpful?
Thank Greenmantle
Sabrina M, Quality Team at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you very much for the positive feedback. We're very glad that you have chosen our Kongresshotel Potsdam and that you enjoyed your stay here. It's nice to hear that you used our bicycle rental service - Potsdam is so beautiful by bike. The tram station is just a few minutes to walk across the fore court. Just... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2015 via mobile

Stayed at the hotel for 3 nights and couldn't be happier. It's location is right next to the river bed giving it an extra edge, not to mention that it's a 3-5 minute walk to the tram stop. It takes about 25-30 mins to get in to the city centre. The breakfast was the high note of a massive variety... More 

Helpful?
Thank Eddiesmm
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. We're glad to hear that you enjoyed your stay at the Kongresshotel Potsdam. We hope you will come back soon and choose our hotel at your next visit again. Best wishes, your airship crew More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 19, 2015

I stayed at this hotel for an international meeting. The hotel was in general adequate for the purposes of the meeting although the rooms were not much bigger than or equipped than a modern university hall of residence. If you didn't like the supplied pillow you could rent them! The hotel was very sprawling and a trip back to one's... More 

Helpful?
Thank PTrafficman
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. We take the comments and advices of our guests very serious and evaluate all feedbacks we receive via all the differents websites. This is a great support which is important for our action plan and to select changes and improvements depending on priorities. A lot of improvements and changes have been implemented due... More 

Lumezzane, Italy
Level Contributor
67 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 17, 2015

I was very disappointed by this hotel: it's stated to be a 4 star hotel but it lacks in many things; there is no air conditioning! it was very hot outside and even hotter in the room which made it impossible to sleep at night as if you keep the door open there is the risk to have mosquitos as... More 

Helpful?
Thank Melzago
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for sending your feedback. It's a shame that we were unable to make your stay a pleasent one. Unfortunately, the feedback lacks any details of what exactly went wrong. We are permanently working on us and in order to be able to do so we also depend on our guests notification and advice. We would be... More 

Hannut, Belgium
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 15, 2015 via mobile

Good reception service. No climatisation in the rooms, so it was incredibly hot - not possible for animals to stay there when you want to leave. Nice location, on the lake. Breakfast little disappointing, not polite service (answering angrily for question about coffiee machines...)

Helpful?
Thank Magdalenaszymanska
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. We are sorry to read that we did not leave a good impression. Unfortunately, there is no specific information what exactly didn't fit. In order for us to improve we depend on constructive criticism. Therefore, we welcome you getting in touch with us: info@hugk.de Kind regards, your quality team of Kongresshotel Potsdam More 

Vedano al Lambro, Italy
Level Contributor
300 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 stars Reviewed June 19, 2015

The hotel features a great location in the lake, good for great runs or walks or even canoeing. Potsdam centre is just 30min walk. Rooms are clean and big, breakfast is varied and good. Price is honest, recommended.

Helpful?
Thank Corrado R
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review
Google Translation

Lieber Gast, wir danken Ihnen, dass Sie uns bewertet haben. Schön, dass Ihnen unsere Lage am Templiner See genauso zusagt... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

While on our visit to Potsdam, the weather was not so great, cold and crazy winds, however as soon as you enter the Kongresshotel, it is wonderfully cozy and spacious all at the same time, a very welcoming atmosphere, beautiful artistic flower arrangements and a luxe contemporary composition of design. Very friendly and multi-lingual staff, extremely helpful with any questions... More 

Helpful?
Thank Alexandrovna G
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review
Google Translation

Lieber Gast, vielen Dank, dass Sie uns bewertet haben. Wir freuen uns sehr über die volle Punktzahl. Wir wünschen Ihnen... More 

Townsville, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2015

We stayed as part of a group and booked several rooms at an hours' notice online. Service was good and the rooms clean and comfortable. Thanks to the bar staff who happily organised late night meals after we all lost track of time over a few beers. There is self-serve coffee in one of several lounge / conference areas and... More 

Helpful?
Thank philip000054
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. we are glad to read that you enjoyed your stay and found the spacious grounds attractive. We look forward to welcoming you again soon. Kind regards More 

Aachen, Nordrhein-Westfalen, Germany
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 18, 2015

Rooms are good and clean not very big though, typical congress hotel. The breakfast is good. Pancakes, Eggs, Cereals, Bread, Rolls and so on. Outside the Hotel there is the Templiner lake, very nice. Within 20 Minutes by train you are in Potsdam. Only bad thing about this hotel is the bad connection to Airports and ICE-Trainstations. If you have... More 

Helpful?
Thank Marcus M
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for the provided feedback. As Kongresshotel Potsdam we aim to host conferences and seminars, absolutely right. However, we put in a lot of effort to be just as a attractive for our guests that come here for a time off and enjoy Potsdam and its surroundings.Therefore we are constantly improving and implementing new services. We look... More 

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