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Kongresshotel am Templiner See

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Am Luftschiffhafen 1, 14471 Potsdam, Brandenburg, Germany
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1 room 1 guest
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Kongresshotel am Templiner See
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126 Reviews from our TripAdvisor Community

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Traveler rating
    27
    60
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Lumezzane, Italy
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

I was very disappointed by this hotel: it's stated to be a 4 star hotel but it lacks in many things; there is no air conditioning! it was very hot outside and even hotter in the room which made it impossible to sleep at night as if you keep the door open there is the risk to have mosquitos as... More 

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Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for sending your feedback. It's a shame that we were unable to make your stay a pleasent one. Unfortunately, the feedback lacks any details of what exactly went wrong. We are permanently working on us and in order to be able to do so we also depend on our guests notification and advice. We would be... More 

Hannut, Belgium
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Good reception service. No climatisation in the rooms, so it was incredibly hot - not possible for animals to stay there when you want to leave. Nice location, on the lake. Breakfast little disappointing, not polite service (answering angrily for question about coffiee machines...)

Was this review helpful? Yes
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. We are sorry to read that we did not leave a good impression. Unfortunately, there is no specific information what exactly didn't fit. In order for us to improve we depend on constructive criticism. Therefore, we welcome you getting in touch with us: info@hugk.de Kind regards, your quality team of Kongresshotel Potsdam More 

Vedano al Lambro, Italy
Level Contributor
216 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
4 of 5 stars Reviewed June 19, 2015

The hotel features a great location in the lake, good for great runs or walks or even canoeing. Potsdam centre is just 30min walk. Rooms are clean and big, breakfast is varied and good. Price is honest, recommended.

Was this review helpful? Yes
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review
Google Translation

Lieber Gast, wir danken Ihnen, dass Sie uns bewertet haben. Schön, dass Ihnen unsere Lage am Templiner See genauso zusagt... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

While on our visit to Potsdam, the weather was not so great, cold and crazy winds, however as soon as you enter the Kongresshotel, it is wonderfully cozy and spacious all at the same time, a very welcoming atmosphere, beautiful artistic flower arrangements and a luxe contemporary composition of design. Very friendly and multi-lingual staff, extremely helpful with any questions... More 

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Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review
Google Translation

Lieber Gast, vielen Dank, dass Sie uns bewertet haben. Wir freuen uns sehr über die volle Punktzahl. Wir wünschen Ihnen... More 

Townsville, Australia
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed May 14, 2015

We stayed as part of a group and booked several rooms at an hours' notice online. Service was good and the rooms clean and comfortable. Thanks to the bar staff who happily organised late night meals after we all lost track of time over a few beers. There is self-serve coffee in one of several lounge / conference areas and... More 

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Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. we are glad to read that you enjoyed your stay and found the spacious grounds attractive. We look forward to welcoming you again soon. Kind regards More 

Aachen, Nordrhein-Westfalen, Germany
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 18, 2015

Rooms are good and clean not very big though, typical congress hotel. The breakfast is good. Pancakes, Eggs, Cereals, Bread, Rolls and so on. Outside the Hotel there is the Templiner lake, very nice. Within 20 Minutes by train you are in Potsdam. Only bad thing about this hotel is the bad connection to Airports and ICE-Trainstations. If you have... More 

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Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for the provided feedback. As Kongresshotel Potsdam we aim to host conferences and seminars, absolutely right. However, we put in a lot of effort to be just as a attractive for our guests that come here for a time off and enjoy Potsdam and its surroundings.Therefore we are constantly improving and implementing new services. We look... More 

Budapest
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 17, 2015

I spent two nights at the hotel as an invitation for a private party. The room was comfortable and clean, from the balcony there is a nice view of the lake (the balconies are not separated). There is a train track nearby, we could hear the train in the room in the morning but it was not distrurbing.The food at... More 

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Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, we appreciate the time you invested to submit your feedback. You are absolutely right, our hotel is very suitable for groups especially due to the high capacity of single rooms. However, we are constantly working on improving and creating better service. Our various room categories are also great for couples and families. We hope to welcome you again... More 

Cranston, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

We came to visit family in Berlin and they had rented their rooms already at the Kongresshotel. These guys are world travelers so they know what they are doing! We made our reservation as well and I must say the staff was very efficient and friendly. The room was very clean and comfortable. The great part also is that Germany... More 

Was this review helpful? Yes
Sabrina M, Qualitätsteam at Kongresshotel am Templiner See, responded to this review

Dear guest, thank you for your feedback. We are pleased to read that you enjoyed your stay in our hotel. We hope to welcome you again, especially in the summer season to use our new watersports station (pedal boat hire...), one of many great ooptions for the warm season. Kind regards, Your Quality Team More 

Hamburg, Germany
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed September 25, 2014

The main problem we encountered that did overshadow the two nights is that simply, reservation for 2 but the room was set up for 1 person. First noticed towels. Then pillow. THE about bed time, bed covers. Yes, the staff provided as quick at 10 PM as possible, but it "soured" the experience. While not dirty, the room felt "weary."... More 

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Copenhagen, Denmark
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 2, 2014

Good service, comfortable rooms, great for large parties but unfortunately far away from the city (Berlin) or even from the Potsdam attractions. On the bright side, this a very quiet place, right by the lake, so you'll get a good night's sleep. There is a tram stop nearby but you do not wan to go there or arrive there after... More 

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