This was "above average" because of the location/scenery. It is a castle location with a great deal of history. Everything was clean and comfortable, staff was helpful and spoke English, food was great....overnight oatmeal is a must! By American standards, this would not be considered "luxury". However, the price is less than what a 4 star US property would be.... more

We stayed here in June 2007 with 4 people (2 rooms). No shampoos for us either (except the initial one), despite a hefty EUR240,00 for the suite. The location is great, but you should have a car if you want to go to the major sights in Potsdam. The staff is very friendly, though you always need to specifically ask,... more

I believe we were one of the only parties in the hotel during our visit. I found the reception staff very accommodating and pleasant. The restaurant was outstanding--very personal service and superb cuisine. We were travelling with two small kids, and the staff bent over backwards to accommodate their needs (ours as well). 5 star all the way. Sounds picky... more

Wer vieeeeeeeel Ruhe sucht ist hier genau richtig! Für den Preis gibt es bessere Hotels. Das historische Ambiente ist jedoch... more

Hôtel difficile à trouver, trop loin du centre de Potsdam. L'intérieur est viellot et notre chambre plutôt petite. La présence... more

Im unmittelbaren Seenbereich in einer Parkanlage liegt das Schloßhotel.- Beeindruckend war, dass das Hotel den historischen Charakter behalten hatte. Die... more