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Mercure Hotel Potsdam City

Lange Brucke, 14467 Potsdam, Brandenburg, Germany
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Mercure Hotel Potsdam City
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371 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Dutch first
  • English first
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Hertfordshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Location and friendly helpful staff make this hotel an ideal place to stay. We stayed as a Family Group and can recommend this hotel as being a nice place to relax and enjoy with Children. It is in easy access for the lakes and train to go in to Berlin if you want to. Bring a Stroller or buggy... More 

Was this review helpful? Yes
Danilo C, Manager at Mercure Hotel Potsdam City, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank für Ihre schöne und positive Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Very conveniently located near the cathedral, river and railway station this hotel is an ideal base for Potsdam and Berlin sightseeing. The panoramic views from rooms on the upper floors are to die for.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Danilo C, Verkaufsleiter at Mercure Hotel Potsdam City, responded to this review

Dear guest, what a review! Please apologize for this wordplay. But we are really happy to receive a feedback like yours. We are glad to hear that you enjoyed your stay with us and that you were happy with you room during your stay. We are looking forward to welcome you again. Your team from Mercure Hotel Potsdam City. More 

Oslo, Norway
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived late evening and disbite poor parking facilities the check-in went very well. Very service minded front desk. The standard of the hotel looked very well. The junior suite had a surprisingly and original room"solution". First a spacious entrance which leads to the "livingroom" with a good office table. Minibar and coffee brewer☺. Therafteryou have a nice little toilet. And... More 

Was this review helpful? Yes
Danilo C, Manager at Mercure Hotel Potsdam City, responded to this review
Google Translation

Lieber Gast, herzlichen Dank für Ihre positive und ausführliche Bewertung. Wir freuen uns, dass Sie bei uns einen schönen Aufenthalt... More 

Bergen, Norway
1 review
2 of 5 stars Reviewed May 22, 2015

The location - and breakfast is quite alright - is about the only good thing here. The hotel block is clearly a socialist-era relic, and the nearest surrounding area is depressingly concrete. The rooms are well renovated but yet smell from counterfit cigarettes from the 1980s lingers on. The internet is absolutely useless - even the free business corner did... More 

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Danilo C, Guest Relations Manager at Mercure Hotel Potsdam City, responded to this review

Dear Martin M., thank you very much for your detailed review. Your feedback is very important to us. We always try to use the words of our guest to improve our service and generell quality. Regarding the situation at the reception, we apologise for this misunderstanding. In our storrage room are a lot of suitcases. When we take the luggage... More 

Wroclaw, Poland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 26, 2015

Plus: Breakfast starts at 6:00 am which is unique for Germany; good location Minus: no parking place; receptionist forgot about internet information and some privileges for frequent visitors. This hotel somehow doesnt fit to the wonderful Potsdam.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Danilo C, Guest Relations Manager at Mercure Hotel Potsdam City, responded to this review

Dear Piotrek911, thank you very much for your review. We are happy that you like our location. We apologise that you did not get informations about the internet. We already spoke to our colleagues at the reception about it. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City. More 

Southern Finland, Finland
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 21, 2015

I was passing by Potsdam and needed a place to sleep. Found this, did not even have to find. You just bump into it. A high building which you can see everywhere. Friendly staff. Also got upgraded to a 16th floor room where the view over the city is magnificient.... Good breakfast, good sleep. Parking lot in front of the... More 

Was this review helpful? Yes
Danilo C, Verkaufsleiter at Mercure Hotel Potsdam City, responded to this review

Dear guest, thank you very much for your positive words. We are happy that you have this good impression. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City. More 

London
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

I have been staying in one of the junior suites. The experience is amazing. I have a lovely view of the river, park, fountain and the local parliament from the room windows. The beds are very comfortable. The service is impeccable. The junior sales manager took care of every detail of my arrival. From the hotel, I could walk to... More 

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Danilo C, Guest Relations Manager at Mercure Hotel Potsdam City, responded to this review

Dear Rakesh, also here we want to say thank you very much for this positive review. We are really happy that you felt so good in our hotel. You really need to visit potsdam in summer again. It's a completely changed view of potsdam at this time. We hope to welcome you again, soon. With best regards, Your team from... More 

Beirut, Lebanon
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 29, 2015

its not easy booking an hotel you read many reviews but this one did it for us. location is great. barely 2 min walk from the metro. hop and you get yourself anywhere you want. the metro in berlin runs late and is perfect for your daily excursions. you can buy a day ticket or as you go ... the... More 

Was this review helpful? Yes
Danilo C, Manager at Mercure Hotel Potsdam City, responded to this review

Dear Sam, thank you very much for writing this review. We are glad to hear, that you enjoyed your stay so much. We forwarded your positive words to our team. Just to give you an alternative for your next visit, we also have rooms which offer more storage space and a more comfortable bathroom. We are looking forward to welcome... More 

Wrexham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

Couldn't be easier to find, visible from the station when we arrived, with trams and buses nearby too. Staff relaxed, warm and helpful. I was given a map and good directions to Sansoucci. The hotel itself was spotless, our room was warm and bright, everything worked. We had drinks in the bar, a lovely 5 star experience from an attentive,... More 

Was this review helpful? Yes
Danilo C, Verkaufsleiter at Mercure Hotel Potsdam City, responded to this review

Dear guest, we are very happy to receive these positiv review. It is really nice to hear that you enjoyed your stay with us. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City. More 

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