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Mercure Hotel Potsdam City

Lange Brucke, 14467 Potsdam, Brandenburg, Germany
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Mercure Hotel Potsdam City
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Mercure Hotel Potsdam City
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362 reviews from our community

Traveler rating
    73
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    78
    25
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bergen, Norway
1 review
2 of 5 stars Reviewed 5 days ago NEW

The location - and breakfast is quite alright - is about the only good thing here. The hotel block is clearly a socialist-era relic, and the nearest surrounding area is depressingly concrete. The rooms are well renovated but yet smell from counterfit cigarettes from the 1980s lingers on. The internet is absolutely useless - even the free business corner did... More 

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Wroclaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Plus: Breakfast starts at 6:00 am which is unique for Germany; good location Minus: no parking place; receptionist forgot about internet information and some privileges for frequent visitors. This hotel somehow doesnt fit to the wonderful Potsdam.

Review collected in partnership with Accorhotels.com

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Danilo C, Guest Relations Manager at Mercure Hotel Potsdam City, responded to this review

Dear Piotrek911, thank you very much for your review. We are happy that you like our location. We apologise that you did not get informations about the internet. We already spoke to our colleagues at the reception about it. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City. More 

Southern Finland, Finland
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 21, 2015

I was passing by Potsdam and needed a place to sleep. Found this, did not even have to find. You just bump into it. A high building which you can see everywhere. Friendly staff. Also got upgraded to a 16th floor room where the view over the city is magnificient.... Good breakfast, good sleep. Parking lot in front of the... More 

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Danilo C, Verkaufsleiter at Mercure Hotel Potsdam City, responded to this review

Dear guest, thank you very much for your positive words. We are happy that you have this good impression. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City. More 

London
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

I have been staying in one of the junior suites. The experience is amazing. I have a lovely view of the river, park, fountain and the local parliament from the room windows. The beds are very comfortable. The service is impeccable. The junior sales manager took care of every detail of my arrival. From the hotel, I could walk to... More 

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Danilo C, Guest Relations Manager at Mercure Hotel Potsdam City, responded to this review

Dear Rakesh, also here we want to say thank you very much for this positive review. We are really happy that you felt so good in our hotel. You really need to visit potsdam in summer again. It's a completely changed view of potsdam at this time. We hope to welcome you again, soon. With best regards, Your team from... More 

Beirut, Lebanon
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 29, 2015

its not easy booking an hotel you read many reviews but this one did it for us. location is great. barely 2 min walk from the metro. hop and you get yourself anywhere you want. the metro in berlin runs late and is perfect for your daily excursions. you can buy a day ticket or as you go ... the... More 

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Danilo C, Manager at Mercure Hotel Potsdam City, responded to this review

Dear Sam, thank you very much for writing this review. We are glad to hear, that you enjoyed your stay so much. We forwarded your positive words to our team. Just to give you an alternative for your next visit, we also have rooms which offer more storage space and a more comfortable bathroom. We are looking forward to welcome... More 

Wrexham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

Couldn't be easier to find, visible from the station when we arrived, with trams and buses nearby too. Staff relaxed, warm and helpful. I was given a map and good directions to Sansoucci. The hotel itself was spotless, our room was warm and bright, everything worked. We had drinks in the bar, a lovely 5 star experience from an attentive,... More 

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Danilo C, Verkaufsleiter at Mercure Hotel Potsdam City, responded to this review

Dear guest, we are very happy to receive these positiv review. It is really nice to hear that you enjoyed your stay with us. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City. More 

Slough, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 27, 2014

The room was very small. I'm not sure if there are necessarily larger sizes, which can be booked. But besides that, I thought the connection to Berlin was very good. Potsdam station is just across the bridge and there are regular and fast trains to Berlin all the time.

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear Diggsir, we are glad to receive your review. We regret, that you are not convinced regarding our standard rooms. We would like to recommend a junior suite for your next stay. This category offers more place and also amenities like a coffee machine and a separated living room and bathroom as well. We are looking forward to welcome you... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2014

stayed in the hotel for a week. the hotel is locatade in a very good place with bus stop next to it and 5 minutes walking from the banhof the crew is very pleasent and nice ' smiling all the time' the room was cleen . breakfest was very good

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear guygrossman, thank you very much for this great review. We are very interested in our guest reviews because it helps us to learn more about our guests needs. We are looking forward to welcome you again, soon. With best regards, your team from Mercure Hotel Potsdam City. More 

London
Top Contributor
186 reviews 186 reviews
153 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 16, 2014

Large, multi-story concrete block about 150m from the Bahnhof, built in the DDR period. Rooms nicely renovated but, as with most of the ex-Interhotels of that period, small. Very clean and everything worked. Had breakfast on 2nd day which was fine, but a bit of a scrum (the hotel was full). Front desk staff very helpful and customer orientated. You... More 

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear ICE-Zugfahrer, thank you very much for you review. It is very important for us, to know what our guests think about their stay with us. This helps us to improve our customer orientated service. For your next stay, we would like to recommend you, one of our junior suites, which have a size of 34sqm. We are looking forward... More 

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