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Mercure Hotel Potsdam City

Lange Brucke, 14467 Potsdam, Brandenburg, Germany
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Mercure Hotel Potsdam City
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Mercure Hotel Potsdam City
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344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Beirut, Lebanon
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 29, 2015

its not easy booking an hotel you read many reviews but this one did it for us. location is great. barely 2 min walk from the metro. hop and you get yourself anywhere you want. the metro in berlin runs late and is perfect for your daily excursions. you can buy a day ticket or as you go ... the... More 

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Danilo C, Manager at Mercure Hotel Potsdam City, responded to this review

Dear Sam, thank you very much for writing this review. We are glad to hear, that you enjoyed your stay so much. We forwarded your positive words to our team. Just to give you an alternative for your next visit, we also have rooms which offer more storage space and a more comfortable bathroom. We are looking forward to welcome... More 

Wrexham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

Couldn't be easier to find, visible from the station when we arrived, with trams and buses nearby too. Staff relaxed, warm and helpful. I was given a map and good directions to Sansoucci. The hotel itself was spotless, our room was warm and bright, everything worked. We had drinks in the bar, a lovely 5 star experience from an attentive,... More 

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Slough, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 27, 2014

The room was very small. I'm not sure if there are necessarily larger sizes, which can be booked. But besides that, I thought the connection to Berlin was very good. Potsdam station is just across the bridge and there are regular and fast trains to Berlin all the time.

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear Diggsir, we are glad to receive your review. We regret, that you are not convinced regarding our standard rooms. We would like to recommend a junior suite for your next stay. This category offers more place and also amenities like a coffee machine and a separated living room and bathroom as well. We are looking forward to welcome you... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 21, 2014

stayed in the hotel for a week. the hotel is locatade in a very good place with bus stop next to it and 5 minutes walking from the banhof the crew is very pleasent and nice ' smiling all the time' the room was cleen . breakfest was very good

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear guygrossman, thank you very much for this great review. We are very interested in our guest reviews because it helps us to learn more about our guests needs. We are looking forward to welcome you again, soon. With best regards, your team from Mercure Hotel Potsdam City. More 

London
Top Contributor
186 reviews 186 reviews
153 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 16, 2014

Large, multi-story concrete block about 150m from the Bahnhof, built in the DDR period. Rooms nicely renovated but, as with most of the ex-Interhotels of that period, small. Very clean and everything worked. Had breakfast on 2nd day which was fine, but a bit of a scrum (the hotel was full). Front desk staff very helpful and customer orientated. You... More 

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear ICE-Zugfahrer, thank you very much for you review. It is very important for us, to know what our guests think about their stay with us. This helps us to improve our customer orientated service. For your next stay, we would like to recommend you, one of our junior suites, which have a size of 34sqm. We are looking forward... More 

Ljubljana, Slovenia
Top Contributor
150 reviews 150 reviews
70 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 14, 2014

High building is on a good location not far from the historical center and right nect to the river harbour. So the view from most of the rooms is just fantastic! But my room was nothing special for a 4 star hotel. Very small bathromb but functional. The bar was empty, but there was a water heater so at least... More 

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear izi f., thank you for giving us feedback regarding your stay at Mercure Hotel Potsdam City. It is nice to hear, that you enjoyed the view over the city from our rooms and that the breakfast was fine, too. We are glad to tell you, that we will offer free WiFi to our guests, starting at the 01st of... More 

Toms River
1 review
5 of 5 stars Reviewed October 5, 2014

The staff were helpful, warm and friendly. The junior suite room was fantastic, and we were allowed early check-in, which was welcomed after a long plane ride from the US! We'll visit again definitely.

Review collected in partnership with Mercure Hotels

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Danilo C, Junior Sales Manager at Mercure Hotel Potsdam City, responded to this review

Dear moenoel, thank you very much for your great review. It is really nice to know, that you enjoyed your stay so much. We will directly forward your commendation to our staff. We are looking forward to welcome you again in our hotel. With best regards, your team from Mercure Hotel Potsdam City. More 

Barcelona, Spain
Top Contributor
54 reviews 54 reviews
43 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 18, 2014

Kind of skyscaper with no flair. Big bathroom, old carpet in the room, noisy air condition, good breakfast. 5 min walking to city center. Why do hotels still put carpets in the rooms? Not really hygenic... Sorry, but we vote not again. Parking infront.

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