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BEST WESTERN Hotel City Ost

#177 of 667 Hotels in Berlin
Certificate of Excellence
3.5 of 5
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Frankfurter Allee 57-59, 10247 Berlin, Germany
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Ranked #177 of 667 Hotels in Berlin
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
tautio Helsinki, Finland
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786 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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Helsinki, Finland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Service was fine, rooms were cosy and clean. Free baggage room was handy because our plane landed very early in the morning and we had a chance to just leave our stuff to the hotel and get out to the town for few hours. Rather easy S-bahn-trip from Tegel airport (about 40min). U-bahn-station is literally next to the main entrance... More 

Was this review helpful? Yes
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel and stay. Really friendly and welcoming when we arrived. Our room was on the top floor and was lovely, spacious and comfortable. The room had air con which was a welcome as it was a hot summer when we were visiting. The hotel is in a great location with nearby cafes serving brunch, coffee and pastries for low... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

We were very happy with our room. Breakfast was nice with a wide variety, but the Internet didn't work at all. The receptionists were very kind and helpful. The hotel is right next to an ubahn station and also close to supermarkets and cafes/restaurants.. Also nearby are bars and nightlife. Overall we were very happy with our stay.

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Vordingborg Municipality, Denmark
5 of 5 stars Reviewed 1 week ago

Fine hotel, but do not expect internet that works. No internet in the rooms and even in the lobby it's not working. I asked for a reset, but it didn't help. Bring your own internet-solution. Have a nice stay

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Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

I spent here five nights. Location is very conveniently near a U-bahn station. Staff is friendly. Rooms are clean. Very bad WiFi. I was awoken one morning at 7.30 by someone drilling a wall, also the nearby construction site was quite noisy. Did not sleep well here for some reason unrelated to the noise distractions.

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Liverpool, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

great location,just steps away from u bahn rooms are lovely ,and cleaned to excellent standard, my air con was ok but heard other people complain that theres was not so good only complaint i would have is that the bar had hardly any stock,and the staff actually advised me to go to the shop and buy a drink and have... More 

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City-Ost, Manager at BEST WESTERN Hotel City Ost, responded to this review

Dear marxistbl, Thank you for your feedback . We are delighted that you really liked the Best Western Hotel . We hope to convince you with another visit to Berlin the fact that we , the better able and wish you a pleasant time until then . Best Regards S.Schnitt Front Office Manager More 

Basildon, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel staff were friendly, bedroom clean and tidy. Air con didn't work throughout hotel, breakfast nice buffet style and had a variety of tastes. If you wanted tea and coffee in room you just went to reception and they gave you a box whic had mugs, kettle and a variety of beverages. Sheets were cleaned everyday. It was a convenient... More 

Was this review helpful? Yes 1
City-Ost, Manager at BEST WESTERN Hotel City Ost, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank für Ihre positiven Worte über unser Hotel. Gerne lesen wir, dass Ihnen unsere Lage und... More 

Jerusalem, Israel
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A small, plain and clean room. The staff was friendly and had a (not exciting) coffee kit to offer for free. we didn't have breakfast in the hotel, but booked the "comfort" room, which offered no difference what so ever than a normal hotel room you'd expect (which was maybe a bit disapointing). The location is great if you like... More 

Was this review helpful? Yes 1
City-Ost, Manager at BEST WESTERN Hotel City Ost, responded to this review

Dear Guy Thank you for taking your time to tell us about your experience in our hotel Best Western Hotel City Ost. We appreciate our customer’s comments because they help us to improve our service. We hope to convince you with another visit to Berlin the fact that we , the better able and wish you a pleasant time until... More 

Bengaluru (Bangalore), India
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Wasn't expecting much from this low cost hotel, but I enjoyed my stay here. Quick check-in and they noted my request for a quiet room. The room was bright and cheery with a fridge and safe. Although no kettle is in the room by default you can ask for a box containing a kettle tea coffee for your room. Breakfast... More 

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Copenhagen, Denmark
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a nice quiet hotel located just outside U-Bahn station Samaritterstrasse. Also the boheme neighbourhood is very interesting with market every sunday at Boxhagener Platz. Near the Spree river there is a lot of alternative music Places.

Was this review helpful? Yes
City-Ost, Manager at BEST WESTERN Hotel City Ost, responded to this review
Google Translation

Sehr geehrter Herr Vordingborg, Danke für Ihr Feedback zu Ihren Aufenthalt. Die zentrale Lage ist ein großer Pluspunkt und ich... More 

Hotel Review Summarization

What travelers say

  • Very clean(8)
  • U-bahn station(6)
  • U bahn(3)
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Staying in Friedrichshain

Neighborhood Profile
Friedrichshain
When you arrive at Warschauer Strasse in the heart of the district, you have found one of Berlin’s party hotspots. At night in Friedrichshain, the energy is palpable and the streets of this old worker's quarter are full of street musicians. On one hand, you may find a bar with international crowds, electronic music, long lines and panoramic views - on the other, an outside venue by old train yards featuring decrepit buildings and live alternative music. No matter your taste, the best way to end a night out in Friedrichshain is sitting by the Spree River at the East side gallery, the longest and best preserved piece of the Berlin Wall, watching the sun rise over the beautiful Oberbaum Bridge.
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