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All 665 Berlin hotels

BEST WESTERN Hotel City Ost

3.5 of 5 Hotel   |   Frankfurter Allee 57-59, 10247 Berlin, Germany (Friedrichshain)
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89%
Ranked #132 of 665 hotels in Berlin
A recent review
4 of 5 stars Reviewed May 31, 2014
angi145 Glasgow, United Kingdom
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606 people have reviewed this hotel

Traveler rating
    195
    333
    64
    10
    4
See reviews for
43
347
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 31, 2014

Went there for city break and was there in April 2010 and has not changed, everyone helpful, rooms cleaned daily. Didnt eat there so cant comment on there food. Also its central and next the s-ban. Good times

Was this review helpful? Yes 3
Hampshire
Contributor
19 reviews 19 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 30, 2014

This hotel is clean the staff were welcoming but........ Previous reviews have mentioned that the rooms are too hot. We stayed here four nights and two of the nights the room was uncomfortably hot. The outside temp was actually quite cool but really unpleasant in room. We also had some of our money removed from the room safe. We only... More

Was this review helpful? Yes 2
Customer C, Leiter Gästebetreuung at BEST WESTERN Hotel City Ost, responded to this review

Dear tohaboo, thank you for taking your time to review your stay. We appreciate your feedback and would like to express our sincere apologies regarding your loss. Our key card system and safes provide a high safety standard and we will investigate this matter. Thank you for your understanding, we hope you enjoyed your time and Berlin and would like... More

Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2014

I can't even criticize this hotel, it was JUST FANTASTIC. Everything we needed, sorted. English (and some German practice for me) was perfect. Room, clean and comfortable. And then there's the staff. Well, the gentleman on the front desk was just outstanding. I could've stayed up all night talking to him - this was just perfect in every way.

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 1, 2014

Hotel is clean and tidy. Suited our needs. Good location. You can walk to almost all of the Berlin attractions very easily. Helpful staff. Not a great view from our room but we didnt visit Berlin to stand at our hotel window. Overall it was exactly what we ordered and needed.

Was this review helpful? Yes 3
London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 26, 2014

Quite an upmarket hotel, no real complaints other than the lifts were very slow! Ended up using the stairs several times... Good location with a supermarket, convenience stores, bank and a good little bar next door too.

Was this review helpful? Yes 4
St. Neots, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 22, 2014

Stayed here in April 2014, there were 17 of us spread across 9 rooms on the fifth floor. Our room was clean throughout with modern decor. The room was secure with a key card entry system and (free) safety deposit box. The bathroom was reasonably modern, however the shower head was broken in our room meaning you had to balance... More

Was this review helpful? Yes 2
Plantation, Florida
Top Contributor
76 reviews 76 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 6, 2014

Stayed with my wife in April 2014 for 1 night. Selected it for price, location in Berlin and parking for my car. I paid $80 for a room. Parking cost $12 per night. Positives: 1.- Cost 2.- Location: Easy to access to and from the airport with a car and map (GPS is better, or be a good navigator. It... More

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 4, 2014

We booked this hotel as part of a special offer. Our room, situated on the 5th floor, was small but had everything you need: it was clean, had a good bed, a small closet and a shower. A big selling point is the location of the hotel, shops, like a bakery and a small supermarket are adjacent to the hotel.... More

Was this review helpful? Yes 1
Aberdeen
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 22, 2014

The wife and I stayed here for 5 nights as part of our city break to Berlin during the middle of February 2014 I booked online via Kayak and picked up some cashback using Quidco to make my reservation. The final figure I paid per night was approximately £29, amazing value for this property. The reception staff were friendly, helpful... More

Was this review helpful? Yes 2
ayrshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 17, 2014 via mobile

My husband and I are currently staying here. We checked in 16th January 2014. Within six hour from checking in unpacking and leaving to do a little sightseeing we return to find our room 526 had been robbed and the contents of our locked room safe taken . The staff and management seem to care not. We insisted the police... More

Was this review helpful? Yes 12
Customer C, Leiter Gästebetreuung at BEST WESTERN Hotel City Ost, responded to this review

Dear tonyntrisha, again I want to express my sincere apologies. Of course I understand your frustration and assist you and the police in any way necessary. We regret this incident but can assure you that our hotel is equipped with modern safety standards. I will keep in contact with you and if you have any further questions regarding this issue... More

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Additional Information about BEST WESTERN Hotel City Ost

Address: Frankfurter Allee 57-59, 10247 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Friedrichshain
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Hotel City Ost 3.5*
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Also Known As:
Best Western City Ost
Best Western Berlin
Berlin Best Western

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#55 Best Value Hotel in Berlin #112 Romantic Hotel in Berlin
Hotel Class
Number of rooms
140

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