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All 663 Berlin hotels

BEST WESTERN Hotel City Ost

3.5 of 5 Hotel   |   Frankfurter Allee 57-59, 10247 Berlin, Germany (Friedrichshain)
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89%
Ranked #116 of 663 hotels in Berlin
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
L A M Plantation, Florida
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765 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Plantation, Florida
Top Contributor
62 reviews 62 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with my wife in April 2014 for 1 night. Selected it for price, location in Berlin and parking for my car. I paid $80 for a room. Parking cost $12 per night. Positives: 1.- Cost 2.- Location: Easy to access to and from the airport with a car and map (GPS is better, or be a good navigator. It... More

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Amsterdam, The Netherlands
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel as part of a special offer. Our room, situated on the 5th floor, was small but had everything you need: it was clean, had a good bed, a small closet and a shower. A big selling point is the location of the hotel, shops, like a bakery and a small supermarket are adjacent to the hotel.... More

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Aberdeen
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 22, 2014

The wife and I stayed here for 5 nights as part of our city break to Berlin during the middle of February 2014 I booked online via Kayak and picked up some cashback using Quidco to make my reservation. The final figure I paid per night was approximately £29, amazing value for this property. The reception staff were friendly, helpful... More

Was this review helpful? Yes 1
ayrshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 17, 2014 via mobile

My husband and I are currently staying here. We checked in 16th January 2014. Within six hour from checking in unpacking and leaving to do a little sightseeing we return to find our room 526 had been robbed and the contents of our locked room safe taken . The staff and management seem to care not. We insisted the police... More

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Customer C, Leiter Gästebetreuung at BEST WESTERN Hotel City Ost, responded to this review

Dear tonyntrisha, again I want to express my sincere apologies. Of course I understand your frustration and assist you and the police in any way necessary. We regret this incident but can assure you that our hotel is equipped with modern safety standards. I will keep in contact with you and if you have any further questions regarding this issue... More

Gottingen, Germany
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed here for a long weekend in early November and I was very pleased with the location. There is a U-Bahn stop just outside the hotel making it easy to explore the centre of Berlin and the main tourist attractions. The hotel itself was clean and comfortable, though the carpets and wallpaper in the corridors could do with renewing. I... More

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Berlin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2013

good location..just outside u-bahn..very clean rooms..good value for money..hot water available..nice neighborhood with cheap croissants,pretzel and cafe..friendly staff at the reception..............

Review collected in partnership with Galahotels.com

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Hamburg, Germany
Top Contributor
58 reviews 58 reviews
58 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed December 1, 2013

This was my second stay at the Best Western in the east part of the city. My last one was two years ago and was quite good, therefore I chose this hotel again. My experience this time was not so positive, though. I had requested a none smoking room, and at the time of checking in, I wasn't told anything... More

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turku
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2013

We have been two times in this hotel and we have been very pleased with the location and the area of Friedrichain. Think at hotel is clean and quite quiet(bouth times the room was at the street side) and we have been sleeping there very well.

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Montreal
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed November 24, 2013

We stayed there 4 nights as a couple. If you arrive from Schönefeld airport, it's easy to get to the hotel. I must admit the location is great, you can't be closer to a subway, and there's a drugstore and a grocery store also very close. However, the hotel doesn't look good, the carpet must be older than my mother... More

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Bradford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2013

We stayed here as a couple for 4 nights, great location and easy to get to from the airport with a u bahn right outside the hotel. We arrived early in the morning and check in wasn't until later but the reception staff were lovely and friendly letting us freshen up and store our luggage whilst we went off to... More

Was this review helpful? Yes 1

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Additional Information about BEST WESTERN Hotel City Ost

Also Known As:
Best Western City Ost
Best Western Berlin
Berlin Best Western
Address: Frankfurter Allee 57-59, 10247 Berlin, Germany
Location: Germany > Berlin > Friedrichshain
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#140 Family Hotel in Berlin
#150 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Hotel City Ost 3.5*
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