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Holiday Inn Express Berlin City Centre-West

#126 of 666 Hotels in Berlin
Certificate of Excellence
3.5 of 5
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Kurfuerstenstrasse 78, 10787 Berlin, Germany
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Holiday Inn Express Berlin City Centre-West
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Ranked #126 of 666 Hotels in Berlin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
klausiau Australia
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680 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for two nights, the hotel had our room well prepared with the extra bed. The room was clean as you would expect it from a Holiday Inn hotel. The morning breakfast was ok, but had no hot food. The staff was very friendly and helpful with advice what to do in Nuernberg. Missing is a restaurant with... More 

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HotelmanagerBERCW, General Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear Klausiau, Thank you for your positive Feedback! Since I am not sure whether you stayed with us as well as Nuremberg, we will certainly pass on your comments to our colleagues in Nuremberg, too ;-) Should you ever travel to Berlin (again), we would be happy to welcome you as our guest here in the very heart of Berlin... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights at this hotel, the airline and hotel had a missed communication with my booking giving me a room for 2 instead of 3. The Mananger was very efficient, professional sorting the problem really quick. Breakfast is included which is nice. Overall good hotel, well located.

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HotelmanagerBERCW, General Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear CarlitosDuke, Thank you very much for your Review and your comments! Great, that you seem to have enjoyed your stay with us here in the very heart of Berlin City centre west. My apologies again, if your reservation Details were not correct on check-in, but I hope we could still make your stay enjoyable. We hope to welcome you... More 

Senior Contributor
26 reviews 26 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room is very clean and spacious. The staffs were very helpful and nice. Comfortable staying. The breakfast is the same menu everyday. Maybe makes it a bit variety. But it's free, that's very good. Wifi also very bad connection and we have to pay 5euro per day.

Was this review helpful? Yes
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear GlobeTrekkie007, thank you for your review regarding your stay in one of our sister properties here in Berlin. We would be honored to have you as our guest should your travelplans bring you back to Berlin. And the best part is: WIFI is for free in our Hotel! With best regards Ilka Artigas Assistant Hotel Manager More 

London
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my first trip to Berlin & it is a amazing city. The German people are so helpful and lovely. I would definitely recommend going to the Berlin TV tower, Brandenburg Gate, Berlin Catherdral and of course Checkpoint Charlie to see the Berlin Wall. The berlin Wall Museum is ten euros to get in and it gives a heat... More 

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BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear TravelLover600, thank you for your detailed review regarding your stay in one of our sister properties. We would be very honored to welcome you in our Holiday Inn Express Berlin City Centre West downtown Berlin West for your next stay in the capital of Germany. With best regards Ilka Artigas Assistant Hotel Manager More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

We came for a buisness trip to Berlin The H.I express west was very good for us Location- 5 min. from Ku-Dam and Ka De Ve Very Good Prices Service - Very Good New Hotel , Very Clean Nice and Helpful Staff Good Breakfast

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BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear Yoni100, thank you for staying with us and sharing your thoughts. We are glad, that you a had a good time in berlin and enjoyed your stay. We hope to see you again and remain With kind Regards Ilka Artigas Assistant Hotel Manager More 

Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

myself and my partner stayed here 9/3- 13/3/15 on our first trip to Germany. The hotel is central for shopping only one street away from he main shopping street (kurfenstrasse) and is near stops for the hop on tour buss aswell as the zoogarden train station (10 min walk). The hotel is pretty basic but we had no complaints as... More 

Was this review helpful? Yes 1
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear Paddy, It sounds like you had a wonderful time and received excellent service in our hotel. I'll be sure to pass on your feedback to the staff, I know they'll be thrilled. Thanks again and we look forward to hosting you again. With best Regards Ilka Artigas Assistant Hotel Manager More 

Bangkok, Thailand
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 10, 2015

Spent a week at this hotel and its conveniently located with bus stop a few steps away and the Zoogarten metro stop about 15 minutes walk. Staff very friendly and multi lingual and typical Holiday Inn Express style breakfast is basic but enough to satisfy your morning hunger. To the right of the hotel 50 m is a great Argentine... More 

Was this review helpful? Yes 1
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear KiwiFlyng, I'm very glad you discovered us and that you had a great place to stay while exploring our exciting city Berlin! We hope to see you again and remain Ilka Artigas Assistant Hotel Manager More 

Crete, Greece
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 10, 2015

We stayed there during ITB Berlin. Generally the rooms, breakfast and location were ok but the WIFI was a disaster. I couldn't visit a website either get my emails. I spoke with the reception and they told that they knew the problem. They promised they will fix but nothing.

Was this review helpful? Yes 1
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear Mliapa, thank you for your feedback and your honest words. Please trust that we took this technical problem very serious and working very hard to deliver the service you may expect and what we are known for. With renewed apologies Ilka Artigas Assistant Hotel Manager More 

Thessaloniki, Greece
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed March 10, 2015

Wifi was bad, the beds very single, the pillows too thin, no amenities. The male receptionists were too bored to serve, in contrary to the female. Generally clean. Breakfast was ok. I don't recommend it!

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BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear V_Simos, Thank you for taking the time to share your review as we are always looking for ways to improve our services. Your comments have been shared with our team and will be used for service training as well. Thank you again for your feedback and we sincerely apologize for the patchy service you experienced. With kind regards Ilka... More 

Warrington, England
Top Contributor
78 reviews 78 reviews
48 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed March 7, 2015

This is our second stay at this Holiday Inn Express and we had no hesitation in booking it. We like the location - the 100 bus stop is very near and it is a short walk to Zoo Station. The price was very reasonable and, as last time, the included breakfast was good.

Was this review helpful? Yes
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review

Dear EDW, Thank you for your lovely review. We are so pleased that we were able to make your stay again a very good one! With best regards Ilka Artigas Assistant Hotel Manager More 

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Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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