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BEST WESTERN Hotel Berlin-Mitte

3.0 of 5
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Albrechtstrasse 25/Ecke Reinhardtstrasse, 10117 Berlin, Germany
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BEST WESTERN Hotel Berlin-Mitte
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1 room 1 guest
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Ranked #265 of 668 Hotels in Berlin
A recent review
5 of 5 stars reviewed 3 days ago
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is quite good, normal prices. Located near checkpoint Charlie and not too far from the Brandeburg Gate. Front desk staff and the concierge were the most warm and helpful people in Berlin. 5 stars for them.

Was this review helpful? Yes
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed at Best Western Hotel Mitte with my sister during August/September 2015. The hotel was nice, clean and easy for your wallet and also near the Friedrichstrasse so taking the S-bahn to Alexanderplatz and K'damm was easy. The bus (TXL) from Tegel stops at Karlsplatz which is the next stop after Hauptbahnhof. The hotel is just a few minutes walk... More 

Was this review helpful? Yes
AGON G, Leiter Öffentlichkeitsarbeit at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Cardiff, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a pleasant hotel, conveniently situated in historic Mitte, close to Berlin Hbf and Friedrichstraße station. Clean rooms and free Wi-Fi. However, it is advertised as 'air-conditioned' rooms but the system in reality is only a fan system which is insufficient. After asking at reception an additional fan was provided, however the receptionist didn't seem best pleased to help.

Was this review helpful? Yes
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Ludlow, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is in a great position for exploring the city. All means of public transport are within a short walk, including the TXL bus to the airport. The room price was very reasonable and we were not surprised to find that the room was rather cramped, though spotlessly clean with comfortable beds and lovely crisp white linen. The en-suite facilities... More 

Was this review helpful? Yes 1
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Knolly5002, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Oslo, Norway
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were a group of girlfriends visiting Berlin for a long weekend. The hotel was perfect for this. Nice neighborhood and close to the metro. The rooms were small, but we did not spend that much time in them anyway, so this was no problem. The rooms were clean and fresh. One thing to notice is that there is no... More 

Was this review helpful? Yes
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Kjeoed, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Brisbane, Australia
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 23, 2015

The hotel is perfect for people that enjoy night life, sitting in cafes and trying new restaurants. The room was clean and good in size. The only thing that was a bit strange was the open bathroom. As we were friends and not a couple in the room, some privacy in the bathroom would have been great.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 3
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Linatravels, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 26, 2015

Modern, super clean and conveniently located in Mitte. Rooms on top floor are too hot during the day but since I wasn't in my room that much at all I didn't care Staff not very helpful or friendly. Reasonable prices.

Was this review helpful? Yes 3
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Arad, Romania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 24, 2015

I was definitely pleased with this hotel first of all being located right in the middle of the city,at 10 minutes walk from Brandenburg Gate,the Reichstag,as well as the Museum Island and Friedrichstrasse.It's at 200 meters from the bus TXL station that goes to the Tegel Airport.A very goog breakfast,Interesting surroundungs,as a perfectly preserved WW2 bunker and the Charite Clinic,that... More 

Was this review helpful? Yes 2
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 21, 2015 via mobile

The receptionist was so rude to me and my family. When we checked in they demanded if we made a booking, and asked us to wait 2 hours more till 4pm to check in then as I arrived later to go to my room, the reception refused to help me call my sister in the hotel room even though I... More 

Was this review helpful? Yes 3
AGON G, Leiter Gästebetreuung at BEST WESTERN Hotel Berlin-Mitte, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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