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Mercure Hotel Chateau

Knesebeckstrasse 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
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Mercure Hotel Chateau
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Ranked #286 of 665 Hotels in Berlin
A recent review
5 of 5 stars Reviewed August 22, 2014
Theknightofni Sittingbourne, England, United Kingdom
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280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • French first
  • German first
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There are newer reviews for Mercure Hotel Chateau
See the most recent reviews
Sittingbourne, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2014 via mobile

This hotel was ideally located for my girlfriend and I during our stay in Berlin during the summer. It was clean and the staff were all good. We didn't have the breakfast so I can't really comment. The price we paid was a bargain for what we got. I see some bad reviews but just understand it is not the... More 

Was this review helpful? Yes 1
Ra'anana, Israel
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 17, 2014

.Good location,, small street near the Ku Dam. very near S Bahn station. 10 minutes walk to a train U Bahn station.20 minutes walk to the Tier Garten. 15 minutes walk to the K.D.V. The hotel is quite basic comparing a 4 star hotel/ Rooms are convenient but nothing to write home about. The service upon arrival needs improvement.. .but... More 

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Zurich, Switzerland
Top Contributor
244 reviews 244 reviews
41 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed August 6, 2014

We returned here after the positive experience in a previous visit last year. Again we booked a "privilege" room as it has a coffee machine and some other goodies. When we entered the room, however, we did not find the morning coat and slippers which are normally part of the deal. We called Jacqueline, the pretty receptionist, and when we... More 

Was this review helpful? Yes 2
Kiryat Hayim, Haifa, Israel
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

This hotel is at a very good location , few meters from Kudam Avenue , various option of transportation to all directions. Very kind and helpfull staff (especially Danny). Generous breakfast Clean hotel

Was this review helpful? Yes 1
Ra'anana, Israel
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 21, 2014

great hotel perfect location the hotel staff are very helpful. very good breakfast. The room has plenty of space, this is a very good cost effective choice for Berlin vacation.be sure to buy the transport 7 days pass -this gives all inclusive transport options all over berlin.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

The hotel located in central Berlin with good access shopping centers and tours.Reception staff especially Dani are professional and give good advices regarding resturants and what to see.DEFINATLY WILL COME BACK

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Brussels, Belgium
Top Contributor
65 reviews 65 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed July 18, 2014

What an underwhelming experience...Upon arrival with lots of luggage, and expressly asking for help, I was simply told how full the hotel was and how little space there would be to store my luggage until I got my room. I had to carry all the bags to the reception myself...and then even tag them myself (!). I don't consider this... More 

Was this review helpful? Yes 3
Chicago, Illinois
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 12, 2014

This was part of a trip someone else paid for, so this would not have been my first choice. The pros-lots of shopping nearby, close to the Subway and restaurants. The cons- the furniture was dated, they do not provide washcloths, there was a club next door so street side rooms were noisy at night. I like the main brand... More 

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Glasgow, Scotland
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 24, 2014

I booked the hotel through Hotwire and when this hotel popped up as the result, I have to say I felt a bit disappointed, I had requested a four star hotel and this didn't look like a four star hotel from the pictures or description. However, I had the hotel and there was nothing I could do about it. So,... More 

Was this review helpful? Yes 1
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Staying in Charlottenburg

Neighborhood Profile
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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