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Mercure Hotel Chateau

Knesebeckstrasse 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
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Mercure Hotel Chateau
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Ranked #309 of 667 Hotels in Berlin
A recent review
3 of 5 stars reviewed 4 weeks ago
kitakatz Minneapolis, Minnesota
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Modi'in
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First impression of this hotel was great: on a quiet side street. So wrong.. in the morning I was woken up by the delivery trucks delivering to thhe supermarket next door. Although very close to all the transport, the hotel was very far from the main sites. The staff weren't particularly friendly or helpful. No free breakfast and no fitness... More 

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Minneapolis, Minnesota
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Here for a 10 day stay for business. This was my first trip to Berlin, but I spent a lot of time out and about the city. 1. WiFi was spotty and weak. Very frustrating. 2. Requested non-smoking room prior to arrival and got one; weekend housekeeping staff smoked on floor or in stairwell and stunk up hallway, but room... More 

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Rishon Le Zion, HaMerkaz, Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

The staff is very friendly and helpful and the breakfast was great. The hotel is very clean and the room was comfortable. One of the best extras is the free and good wifi. On the other hand, the location of the hotel is not the best. In order to visit the landmarks of Berlin or even to go out to... More 

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Haifa, Israel
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 21, 2015

The hotel Mercure Chateau is good, good location about 50 meters from the center of K'udamm. Room is big, shower is good, nothing to tell much about. As I've said very basic... buffett breakfat was good with a big variety. Public transportaion is a bit of a problem, as U-Bahn no. 1, which is the closest to the hotel does... More 

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Brisbane, Australia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed May 30, 2015

The checkin was slow and very unfriendly. The room conditions, were old and tired. The hotel needed a major renovation. It reminded me of a no star hotel that I stayed 30 years ago. The staff could not speak english and could not advise on any issue. I was not offered a drink on arrival

Review collected in partnership with Accorhotels.com

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Perth, Australia
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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 2, 2015

Please take this review to heart - I had read Dave's one star review but dismissed it and oh did I regret it so so so very much. This hotel has serious smell, smoke, noise, cleaning and service issues!!! 1. The smell: strong sulphur smells come out of all pipe work. The cleaners close all traps so you likely won't... More 

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Tel Aviv, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 29, 2015 via mobile

We stayed in Mercure hotel chateau Berlin in September. Hotel's location is basically on Kurfürstendamm st which is the center of West Berlin. There are a lots of shops and restaurants nearby and transportation is two min walk. Hotels staff is very friendly! Hotel is clean, rooms are and comfortable. We really enjoyed our stay there and would defiantly go... More 

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Copenhagen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 4, 2015

Spacious room with two good beds (one was a sofa that was turned into a bed) for 2 grownups and two children. We didnt try the hotels breakfast. Toilet facility was nice with a bathtub. Good value for money, would definately stay there again.

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Copenhagen, Denmark
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 12, 2015

This review is ridiculously overdue (Nov 2013) and confirms the unjust trend of being faster at reporting a bad experience rather than a good one. Pledging guilty from start, I proceed acknowledging it COULD be, because we consciously feel an obligation to warn fellow-travellers on traps out there and unconsciously try to keep the really good ones for ourselves –... More 

Was this review helpful? Yes 1
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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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