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Mercure Hotel Chateau

Knesebeckstrasse 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
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Mercure Hotel Chateau
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Ranked #269 of 666 Hotels in Berlin
A recent review
4 of 5 stars reviewed 2 weeks ago
AngieEclipsis Copenhagen, Denmark
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272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Copenhagen, Denmark
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This review is ridiculously overdue (Nov 2013) and confirms the unjust trend of being faster at reporting a bad experience rather than a good one. Pledging guilty from start, I proceed acknowledging it COULD be, because we consciously feel an obligation to warn fellow-travellers on traps out there and unconsciously try to keep the really good ones for ourselves –... More 

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Norwich
Senior Contributor
23 reviews 23 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

Stayed here for 3 nights whilst visiting berlin for first time. Arrived at midnight and found it fairly straightforward to find from schonefeld airport. The hotel is located off the busy shopping street of the k'dam and in close proximity of the s-bahn which makes it easy to access city centre at all hours. Breakfast not included but we ate... More 

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Catanzaro, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 4, 2015

As is it possible that in an hotel there is not a blanket, for double bed? It was just hilarious! So why we booked for 2 ppl? At our request the Answer was straight and clear: don't have! But how so sure even without checking? The only good thing that the rooms are clean and the bathroom was new.

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Germany
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 29, 2014

Rooms are clean and huge, even by American standards. Front desk staff was friendly and helpful. Parking is a reasonable 15 Euros. The hotel's single elevator is an antique from 1966. Wi-Fi is free but abysmal--slow, drops connection frequently, difficult to connect. Location is very convenient for public transportation, shopping, restaurants, bars, etc.. Would have given 5 stars if the... More 

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2014

Very good hotel great breakfast Excellent location 5 min walk from u Bahn station in a nice side street of the kudamm. The room are big ask for the 4th floor room Free internet in all the hotel Very friendly staff

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Launceston, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

The hotel is in a fantastic location. It is very central to all the essential services. The staff at reception are very obliging with tourist information. They will help you with bookings and any other information to make your days enjoyable. Rooms are comfortable and well laid out We really enjoyed our stay and highly recommend it to others.

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Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2014

This hotel is walks away from all shopping and right next to a supermarket- so location wise, it's a great choice. The lobby of the hotel is simple, as are the rooms. Since most of the day is spent outside and seeing the sites, this is a good choice for a budget hotel. The staff are very helpful and friendly.... More 

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Devonian
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 13, 2014

The thing I had to keep in my mind when writing this review was the cost of this hotel, which we booked as part of a package off BA.com. Bearing in mind it was very cheap, and is only a stones throw from the K'dam, Berlin's Oxford street, it would be churlish to give it anything other than five stars.... More 

Was this review helpful? Yes 2
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Staying in Charlottenburg

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Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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