We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Chateau

Knesebeckstrasse 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
Hotel amenities
Mercure Hotel Chateau
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #317 of 666 Hotels in Berlin
A recent review
3 of 5 stars reviewed 1 week ago
kitakatz Minneapolis, Minnesota
Add Photo Write a Review

307 Reviews from our TripAdvisor Community

Traveler rating
    79
    131
    65
    20
    12
See reviews for
62
98
25
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (84)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (68)
All months
Modi'in
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

First impression of this hotel was great: on a quiet side street. So wrong.. in the morning I was woken up by the delivery trucks delivering to thhe supermarket next door. Although very close to all the transport, the hotel was very far from the main sites. The staff weren't particularly friendly or helpful. No free breakfast and no fitness... More 

Was this review helpful? Yes
Minneapolis, Minnesota
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Here for a 10 day stay for business. This was my first trip to Berlin, but I spent a lot of time out and about the city. 1. WiFi was spotty and weak. Very frustrating. 2. Requested non-smoking room prior to arrival and got one; weekend housekeeping staff smoked on floor or in stairwell and stunk up hallway, but room... More 

Was this review helpful? Yes
Rishon Le Zion, HaMerkaz, Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff is very friendly and helpful and the breakfast was great. The hotel is very clean and the room was comfortable. One of the best extras is the free and good wifi. On the other hand, the location of the hotel is not the best. In order to visit the landmarks of Berlin or even to go out to... More 

Was this review helpful? Yes
Haifa, Israel
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel Mercure Chateau is good, good location about 50 meters from the center of K'udamm. Room is big, shower is good, nothing to tell much about. As I've said very basic... buffett breakfat was good with a big variety. Public transportaion is a bit of a problem, as U-Bahn no. 1, which is the closest to the hotel does... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The checkin was slow and very unfriendly. The room conditions, were old and tired. The hotel needed a major renovation. It reminded me of a no star hotel that I stayed 30 years ago. The staff could not speak english and could not advise on any issue. I was not offered a drink on arrival

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 2, 2015

Please take this review to heart - I had read Dave's one star review but dismissed it and oh did I regret it so so so very much. This hotel has serious smell, smoke, noise, cleaning and service issues!!! 1. The smell: strong sulphur smells come out of all pipe work. The cleaners close all traps so you likely won't... More 

Was this review helpful? Yes 1
Tel Aviv, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 29, 2015 via mobile

We stayed in Mercure hotel chateau Berlin in September. Hotel's location is basically on Kurfürstendamm st which is the center of West Berlin. There are a lots of shops and restaurants nearby and transportation is two min walk. Hotels staff is very friendly! Hotel is clean, rooms are and comfortable. We really enjoyed our stay there and would defiantly go... More 

Was this review helpful? Yes 2
Copenhagen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 4, 2015

Spacious room with two good beds (one was a sofa that was turned into a bed) for 2 grownups and two children. We didnt try the hotels breakfast. Toilet facility was nice with a bathtub. Good value for money, would definately stay there again.

Was this review helpful? Yes 2
Copenhagen, Denmark
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 12, 2015

This review is ridiculously overdue (Nov 2013) and confirms the unjust trend of being faster at reporting a bad experience rather than a good one. Pledging guilty from start, I proceed acknowledging it COULD be, because we consciously feel an obligation to warn fellow-travellers on traps out there and unconsciously try to keep the really good ones for ourselves –... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Hotel & grounds (11)
Viewed
Dining (4)
Viewed
Room/suite (25)
Viewed
Bathroom (12)
Viewed
View from room (3)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay