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Park Plaza Wallstreet Berlin Mitte

4.0 of 5 Hotel   |   Wallstrasse 23 - 24, 10179 Berlin, Germany (Mitte)
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85%
Ranked #108 of 664 Hotels in Berlin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
madpal Zurich, Switzerland
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879 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

Stayed here due to great reviews and proximity to train. Yes it's very close to two stations so easy to use as a base to explore and we also walked to most attractions from here. Not much in terms of restaurants etc in the surrounding streets. I was disappointed in the quality of the hotel. The lobby was small and... More

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Zurich, Switzerland
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a Superior Twin Room for two nights. The room was not particularly big, but spacious enough, clean and modern. The bathroom was modern and very comfortable. Very friendly staff and nice bar in the lobby. Great location to visit the city, the hotel is few meters away from the metro station.

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SPraxmarer, Manager at Park Plaza Wallstreet Berlin Mitte, responded to this review

Dear madpal, thank you very much for the lovely feedback you have given us at TripAdvisor. I am more than happy to share your comment with my team. I was very pleased to hear that you liked our surroundings, our rooms, enjoyed the lovely and professional service and in general you had such an enjoyable stay in our hotel. I... More

Redford, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel with very attentive staff. Loved the lobby bar for food and drinks. Room was standard small of Europe but had a big king bed which is rare and was quite comfortable. Design in room and bathroom were very updated and chic. It was not even a full block from the metro stop giving us full access to... More

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Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Mixed feeling for this is average business hotel...you will not get kind-size or queen-size beds. all the rooms have double beds...rooms could be comfortable if you are not close to the elevator ... nobody will help you with your luggage...room service menu is very limited and haven't changed since the past year; the front desk staff work by "the book"... More

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SPraxmarer, Manager at Park Plaza Wallstreet Berlin Mitte, responded to this review

Dear Michele M, thank you for posting your experience on TripAdvisor. your points of criticism we take very seriously and we gladly will check oppurtunities for improvement for the future. Thank you for the positive feedback regarding the cleanliness and the surroundings. I really regret that we could not convince you of our hotel and our service and I formally... More

Budapest, Hungary
Top Contributor
51 reviews 51 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is close to the museum island and near the mitte. The room was dirty, expecially the wc that had drops on mirror, toothpaste near the washbowl and used contact lens on the floor. I asked for a new clean but also after it, the room was still dirty. Furnitures are old and scratched, corridors are so sad and... More

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SPraxmarer, Manager at Park Plaza Wallstreet Berlin Mitte, responded to this review

Dear Pit-Roma-Italy, I appreciate your feedback and your personal view of the experiences you posted on TripAdvisor. First of all I want to apologize for the fact that the cleanliness in the room was not like you expected. I am sad to hear that you have felt the staff as unfriendly and can assure you that this is not the... More

Geneva
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was perfect--location, price, room size, customer service, room comfort! I can't recommend this hotel enough--it was close to main attractions yet in a nice and quiet neighborhood. The staff were all wonderful! The front desk were helpful with all of our needs and so nice both at the breakfast and in the dining room, going out of their way... More

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Essex, UK
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location took a while to get to from the airport, we used the regional train & the bahn. It is near the centre by bahn, the hotel staff were friendly and helpful. The room was lovely, the carpets have dollar notes and stock exchange trade prices on them which was a nice touch. they have gone for the clean... More

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Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I booked 3 nights in this hotel for a stay with my mother between august 14th and 17th. i made the reservation 1 month before our stay and specifically asked by email for a twin bedded room and received a positive answer within the following hours The welcome at the reception desk was fine but first problem when we entered... More

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SPraxmarer, Manager at Park Plaza Wallstreet Berlin Mitte, responded to this review

Dear Romain A, thank you for your feedback which you posted on TripAdvisor. I am saddened to hear that we could not met your expectations. I can assure you that the opinion of our guests is our top priority. I want to apologize for all the inconvinience caused during your stay. I would be happy if we can convince you... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a great time! The hotel is perfectly located - only 50m from 2 subway stations - and you can easily walk to the Museum Island. The room was perfect, quite big, with a large bed and huge windows. And everyone was adorable! It's just a bit hard to sleep once the sun is rising (large windows and a... More

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SPraxmarer, Manager at Park Plaza Wallstreet Berlin Mitte, responded to this review

Dear Petite Jeff, thank you for your lovely feedback you have given us at TripAdvisor. I am more than happy to share your comment with my team. I was very please to hear that you liked our surroundings, liked our rooms, enjoyed the lovely and professional service and in general you had such an enjoyable stay in our hotel. On... More

Florence, Italy
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, lovely staff members very professional and efficient. The bar and restaurant is also very good. The buffet breakfast had a wide range of fresh products. The added bonus was the fantastic gym and spa. The rooms were very clean and tidy. I loved the bathroom all white and perfect. Great place to stay I Highly recommend it!

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Additional Information about Park Plaza Wallstreet Berlin Mitte

Address: Wallstrasse 23 - 24, 10179 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Wallstreet Berlin Mitte 4*
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Also Known As:
Park Plaza Wallstreet Berlin Hotel Berlin
Park Plaza Berlin
Berlin Park Plaza

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