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Suite Novotel Berlin Potsdamer Platz

Travelers' Choice award winner
#153 of 668 Hotels in Berlin
GreenLeadersSilver level
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Anhalter Strasse 2, 10963 Berlin, Germany
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1 room 1 guest
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Suite Novotel Berlin Potsdamer Platz
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1,390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Barry
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Suite Novotel Potsdamer Platz from the 20th to 23rd August. This is the 5th time that my family and I have stayed at this hotel over the last 10 years and again this hotel was perfect for our needs. Check in was quick and efficient despite the hotel reception being busy. The room itself was as we... More 

Was this review helpful? Yes
Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear rttaylor430, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Frank Franke-Hempel/Guest Relation Manager. More 

Brussels, Belgium
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Novotel Berlin Potsdamer Platz in very well located to visit the city center and major attractions in Berlin. Good value restaurants nearby. Friendly and welcoming staff. We enjoyed our 5 day stay with our kids. Great breakfast. Will visit again.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear Jan H, We very much appreciate your comments regarding your stay at the Suite Novotel Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel was decent but nothing fancy. We specifically asked for a quiet room, but were placed in a room facing the street and a huge construction sight. It was not possible to sleep without earplugs even with all windows closed. The hotel promises aircon, but the room was really hot and the aircon did not help at all. Also... More 

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Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Lisbon District, Portugal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel has a good location, on a quiet place where we can park he car in the street without parking fee. Public transportation 50 mt away. Rooms have enough space for a family. Cleaning is acceptable, but far away to be perfect. Breakfast is ok. Some of the reception's staff are arrogant and unpolite (the worse I have ever seen).

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Frank F, Leiter Gästebetreuung at Suite Novotel Berlin Potsdamer Platz, responded to this review
Google Translation

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com... More 

Montreal
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect for family vacation. Nicely located in the core of the city, close to Check Point Charlie and other area of interest of the city. I strongly recommend. Everything in the room, Microwave, fridge, coffee...

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Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frank Franke-Hempel/Guest Relation Manager. More 

Kenosha, Wisconsin
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent two nights at the Novotel and were happy with its location--close to some landmarks, the Anhalter Strasse subway, and Potsdamer Platz. We weren't overly impressed with the staff, however, and we had to wait for our room to be ready even though we arrived at 4:30 p.m. and check-in time is 2 p.m. There were some weird things... More 

Was this review helpful? Yes
Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Warwick
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 5 nights at the hotel. The room was a good size and was well-equipped. The beds were comfortable and we slept well. Our room was at the rear of the hotel and, if you had the windows open, it could be noisy if trucks were unloading at nearby shops. However, we slept well. It is easy walking distance... More 

Was this review helpful? Yes
Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear fitzsimons, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Frank Franke-Hempel/Guest Relation Manager. More 

Brasov, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a central area of Berlin. All the staff is friendly and helpful with more than average English skills. The hotel is nice and tasty decorated, rooms are clean. You can even iron your own laundry and there's a terrace in the back of the hotel.

Was this review helpful? Yes
Frank F, Guest Relations Manager at Suite Novotel Berlin Potsdamer Platz, responded to this review

Dear Ioan M, We very much appreciate your comments regarding your stay at the Suite Novotel Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Checkpoint charlie(5)
  • Great location(3)
  • S Bahn(3)
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Staying in Kreuzberg

Neighborhood Profile
Kreuzberg
Berlin's revolutionary heart and immigrant roots can both be found in Kreuzberg, but this central neighborhood is beginning a new chapter. In the 1950s and 60s, Turkish guest workers settled around Kottbusser Tor, while in the 1980s and 90s, rambunctious squatters and artists gathered to live a carefree life here. An old hospital even became a hotspot of riots between squatters and police. Today you can still find the best kebabs in town and many underground clubs, but a lot has changed as well. The hospital has been transformed into an art center, and increasingly you will find new urban cafés, restaurants and designer shops. Rising housing prices and gentrification threaten the spirit of this area along the Spree River, but the neighborhood’s legacy is upheld by a very engaged community fighting to preserve its rebellious identity.
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