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A&O Berlin Mitte

Koepenicker Strasse 127-129, 10179 Berlin, Germany
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A&O Berlin Mitte
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A&O Berlin Mitte
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Aberdeen, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here the other week s part of a stag do visiting the Berlin Beer Festival. The rooms were clean, The beds were on the small side, Bathroom was a little cramped yet the shower was fantastic. Staff were friendly and helpful in giving directions.

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London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in the hostel part of A&O Berlin Mitte as part of a university trip. It was a good stay especially for the low price. The room and bathroom was clean. Clean bed sheets were provided. Breakfast was good as well as the bar. The beds were a tad uncomfortable, but this is to be expected. If you are... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Despite the bad reviews I had a good experience, fast check-in, clean room, the stuff was very friendly and a great help. Yes sometimes there is only one person at the reception but everyone can wait 5 minutes. The location is also good, the centre is close. The price is also fair. The best was that there is a luggage... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Fanni, thank you very much for taking the time to review the A&O Berlin Mitte. We are very happy to read that you enjoyed your stay and rewarded us with this TOP ranking. Furthermore, it is really nice to read that some guests do appreciate our efforts. We hope to welcome you again soon at one of our A&O... More 

Etten-Leur, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We arrived the 18th of July at four o'clock in the afternoon. There were two staff members working and about thirty people waiting to check in . We made a reservation for a 4 bed dorm. After about half an hour wait one of the staff members told us that they weren't able to find our reservation in the administration... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear guest, thank you very much for taking the time to review the A&O Berlin Mitte. We are very sorry that you were not satisfied with your stay at our hotel. We would like to apologize that it was such a hassle to finally get a room, which was already pre-booked too. We would like to discuss with you in... More 

Travelers are raving about these Berlin hotels

Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed July 20, 2015

lousy place. The stand does not have experience not help you at all do not have maps and when you ask for help do not get solutions understand the low cost and there is not in the rooms or proper bedding and dirty facilities Internet but do not support you as a tourist It is unforgivable. This hostel should not... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Rodrigo, thank you very much for your comment on Tripadvisor. We are very sorry to read that you did not enjoy your stay with us and were not satisfied with our staff. We do support our guests and we also offer free maps of Berlin. As we, at A&O Hostels and Hotels, put great emphasis on excellent customer service... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 16, 2015

This is a clean hostel and the location is quite good. Unfortunately the staff were very unpleasant to deal with! They had no manners at all and it would definetely put me off staying there again. Whilst I can not speak for all the staff, the two we had dealings with were very unaccommodating. When paying 100e per night for... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Donna, thank you very much for taking the time to review the A&O Berlin Mitte. We are sorry that you were not satisfied with your stay at our Hostel. We, at A&O Hostels and Hotels, put great emphasis on excellent customer service. Hence our staff should also be striving to provide excellent service and support the customers in every... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 15, 2015

Location is quite far out from central Berlin unless you take public transport. The hostel was massive, with a large age range between young children to older adults and lots of school trips with kids who shout and run around till 1am in the morning. The hostel was overpriced and don't get bedding unless you pay for it!! WiFi was... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Sarah, thank you very much for taking the time to review the A&O Berlin Mitte. We are very sorry to hear that you did not enjoy your stay with us. A&O Hostels and Hotels is meant to be an accommodation for everyone - hence our guests can be very diverse. We are sorry that you did not enjoy the... More 

Stuttgart, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 12, 2015

My friends and I chose this hostel because it was the cheapest option. While our service wasn't terrible, it was far from ideal. Only the lobby had wifi, and at times it was so slow that it wasn't usable. The room had 8 beds, but only 6 lockers and 4 outlets. We paid extra for sheets, but they weren't available... More 

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AO_Support, Leiter Öffentlichkeitsarbeit at A&O Berlin Mitte, responded to this review

Dear Katherine, thank you very much for taking the time to review the A&O Hostel Berlin Mitte. We are sorry to read that you did not enjoy your stay with us. I passed on the information about the few lockers in the room and the problematic Wifi to our management so we can work on it in the future. Furthermore... More 

Destrnik, Slovenia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 11, 2015

We stayed here with my friends in the first week of July. We came at 10 am and had to wait till 6 pm to get the rooms. When we got the rooms there were no bed sheets and towels. Food : at the beggining the portions were really small, the plates and glasses in the dining room were a... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Vita, thank you very much for taking the time to review the A&O Berlin Mitte. We are very sorry to hear, that you did not enjoy your stay with us. I would like to apologize that the bed sheets were missing and that you consider the plates as dirty. I also have to mention that A&O Hostels and Hotels... More 

Moscow
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 12, 2015

Stayed for 2 nights over football final weekend, booked in advance with price being the main driver. Got what I wanted - price at least 3x lower than in other places. The hotel is actually a very large hostel where you can get some rooms for personal use, toilet/shower in. Crowds of youngsters downstairs, queue at reception - but no... More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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