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A&O Berlin Mitte

Koepenicker Strasse 127-129, 10179 Berlin, Germany
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A&O Berlin Mitte
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400 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Moscow
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights over football final weekend, booked in advance with price being the main driver. Got what I wanted - price at least 3x lower than in other places. The hotel is actually a very large hostel where you can get some rooms for personal use, toilet/shower in. Crowds of youngsters downstairs, queue at reception - but no... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

This is the worst hostel where I ever been. Starting with the localization. It's far from the center, the beds are dirty. You need to pay extra 5€ if you want bedsheets, you pay 2,90€ extra if you want o use the credit Card to pay, the Crew Is horrible. They aren't nice. They think that they are making us... More 

Was this review helpful? Yes
AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear André B., thank you very much for taking the time to review the A&O Berlin Mitte. We are sorry to read that you did not enjoy your stay with us. I will of course forward your complaints to the management, so we know in which fields we can improve in the future. We hope that you still managed to... More 

Travelers are raving about these Berlin hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I visited here on a rather expensive school trip.. The room was horrible stains everywhere and the shower had grime dripping from the shower head, the staff were unfriendly aswell I went to the bar to buy a bottle of coke it took me over half an hour to get acknowledged by the staff and once I did he was... More 

Was this review helpful? Yes 1
AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Mr. Mace, thank you very much for taking the time to review the A&O Berlin Mitte. We are sorry to read that you did not enjoy your stay with us. If your whole class had the same opinion and you want to discuss it in detail, please feel free to send an E-Mail to feedback@aohostels.com. We are looking forward... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here in a large university group. It was alright but very basic and had nothing to do inside the hostel. The rooms were clean and everything worked fine. Only 5-10minutes walk to the nearest metro U Ban station. If travelling in a small group go elsewhere. Good for volume though.

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Austria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 6, 2015

After reading some other reviews we ignored the bad ones and thought we would give a&o a shot. After lining up for 2 hours just to check in we were put in a six bed mixed dorm after booking and paying for a 4 bed female dorm. The staff were not apologetic for us having to wait or that we... More 

Was this review helpful? Yes 2
AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Lottie, thank you very much for taking the time to review the A&O Berlin Mitte. We are sorry to hear that you did not enjoy your stay with us. As we are always striving to improve our product your comments are vital for us. I will forward them to the management so we can work on it in the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 1, 2015 via mobile

One hour in the line to check in, they lost my booking, another hour again. In reception only 18 year old guys which dont want to help you in anyway. If you go to this hostel keep in mind that something bad is gonna happen and no one will help you!

Was this review helpful? Yes 2
AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Mr. Mateus, thank you very much for taking the time to review the A&O Berlin Mitte. We are very sorry to hear that you were not satisfied with your stay at our A&O Hostel and Hotel. We would like to apologize by all means for the difficulties you experienced during the Check-In process. We would also like to apologize... More 

Belgrade
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 11, 2015

This is reallu basic 2 star budget hotel, it delivers just what you would expect from it. We stayed in double room for 4 days with breakfast. The room is pretty small, with only bad, 2 chairs and table, it had also night stands on each side of a bed and something resembling a wardrobe with 4 hangers. Bathroom is... More 

Was this review helpful? Yes 1
Preston, Lancashire, United Kingdom
Level Contributor
76 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 7, 2015

I stayed in a room for 6 people; at first glance i thought it would be a nice stay. However when i sat in one of the chairs, of which there weren't enough for the number of people staying in the room, i saw several bottles tops of beer shoved in the gap underneath the window sill. There is really... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 31, 2015 via mobile

I went to Berlin on a school trip with my friends and after a long journey consisting of 3 hours by coach and a two hour flight followed by a further hour coach journey we arrived at the hostel. We were tired and just wanted to check out our rooms and get settled in before dinner however on arrival at... More 

Was this review helpful? Yes 4
AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Jarod, thank you very much for taking the time to review the A&O Berlin Mitte. We are sorry to read that you did not enjoy your stay with us. We apologize for the unsatisfactory cleaning you experienced in your room upon arrival. At A&O, we place a great emphasis on cleanliness, so the rooms are cleaned on a daily... More 

Fredensborg, Denmark
Level Contributor
3 reviews
2 of 5 stars Reviewed March 16, 2015

Arrived Friday evening at around 8 pm, had to wait in line for 30 minutes to check in. Upon my check-in there is a problem with the computer in the line next to mine. The receptionist, Nazim, serving me then switches over there to fix the problem. When he is done checking that person in, he continues serving the next... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Mitte, responded to this review

Dear Mr. Mikkel, thank you very much for taking the time to review the A&O Berlin Mitte. We are very sorry that you were not satisfied with the service our staff had to offer. As we, at A&O Hostels and Hotels, put great emphasis on customer satisfaction, I will immediately forward your comments to the Hotel Manager, so he can... More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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