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Ibis Berlin City West

Brandenburgische Strasse 11 | 10713 Berlin, 10713 Berlin, Germany (Formerly Ibis Berlin Fehrbelliner Platz)
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1 room 1 guest
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461 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (461)
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    (110)
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    (136)
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Vancouver, Canada
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 weeks ago

We bought a global eurai pass and appreciated the dollar value of the hotel but we're disappointed that it was not on the S Ban line which is included in the eurail system. This is an important thing for travellers to consider but the hotel otherwise served us well.

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Hockenheim
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

This hotel has excellent service. Stayed here for a business trip for two nights without breakfast. The lobby is spacious and the bar nice (funny guy at the bar). The rooms are standard IBIS style and the size is ok. Location is good.

Review collected in partnership with Accorhotels.com

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Cologne, Germany
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 23, 2015

I stayed there for two nights for a congress at Berlin City Cube. It was easy to reach the hotel with public transportation from the main station. To city Cube I took a cab and it was around 12 Euro. The room was basic, but if you are just there to sleep, that's all you need. The bed and pillow... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear guest, we thank you very much for your gentle comments! We are looking forward to seeing you again! Best regards Ulrike Bock General Manager More 

Dublin, Ireland
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 2, 2015

We arrived in Berlin on Saturday the 30th May the hotel was difficult to find, but once we found it the staff were very friendly and efficient. The person serving us even switched us to a room off the main road as he said it would be quieter and offered advice on local landmarks, (I believe the man who served... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Florida
Level Contributor
210 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed May 11, 2015

Like most Ibis Hotels, this was a great value, well run, clean and comfortable. It was an easy walk from the subway, so getting there from the airport was very no problem. Also, we were only one or two subway stops from good cafes. Only one issue: We were put in a room at the end of the hall and... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear guest, thank you very much for your nice comment - the staff of the ibis Berlin City West is very happy about it. I am very sorry about the problems you faced with the internet; I took care of this personally in order to take measures to strengthen the Wireless Lan as fast as possible. We would be happy... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 8, 2015

Very nice clean hotel. Central located with a lot of stations around it. The rooms are very clean and very friendly staff. The breakfast was poor. Only 20 minutes at least from the exhibition messe and about 10 minutes from zoo and Alexander plate.

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Secunda, South Africa
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

The rooms and bathrooms were clean. Staff were very helpful, although not all staff members can understand English which is often difficult. The hotel is close to the U-Bahn, however it is far from attractions and restaurants. The breakfast consists of bread and cold meats which is a typical European breakfast, however for 10 Euros it is much better value... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Anny 505, thank you very much for your friendly comment, we are looking forward to seeing you again soon. Best regards Ulrike Bock General Manager More 

Prague, Czech Republic
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel is absolutely well priced as you receive what you pay for. Look at the price tag and think what you can expect from hotel for it... You will be satisfied as we were. Hotel is very close to U-Bahn, roughly 250 metres and in 10 minutes you can be in the heart of Berlin. The rooms are practical,... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Martin, thank you very much for your comments! My team and I are very happy about it and we are looking forward to welcoming you again1 Best Ulrike Bock General Manager More 

Dortmund, Germany
Level Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 29, 2014

Good location in Berlin. The staff was friendly and helpful - we needed that service because in the room we got first our air con and heating was broken. Bad in winter. We got a new room without any trouble. The hotel itself was clean, sleeping was good. Difficult to park the car in the very tiny car park of... More 

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