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All 663 Berlin hotels

Ibis Berlin City West

2.0 of 5 Hotel   |   Brandenburgische Strasse 11 - Wilmersdorf, 10713 Berlin, Germany (Formerly Ibis Berlin Fehrbelliner Platz)
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Ibis Berlin City West
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Ranked #189 of 663 Hotels in Berlin
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 21, 2014
Johnnyquango Germany
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410 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 12, 2014

The bathroom and toilet was smelling very bad. It didn´t improve although we have complained. The odour was so intense that we could smell it in the room, too. We had to keep the window open 24 hours. The floor was not properly cleaned. The breakfast was poor.

Was this review helpful? Yes
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Traveller, thank you very much for your comments concerning your stay at ibis Berlin City West. I am very sorry that you were not satisfied with your stay, especially concerning the smell in the bathroom.Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

Comfortable and clean room, very quiet and good strong door and windows. Aircon top. Large shower and good lighting. Extremly comfortable bed, good sleep. Breakfastroom colourfull, fresh bread and rolls, cold meats, cooked eggs, (No bacon/sausages), nice hot coffee. First time at Ibis Hotel, would use Ibis Hotels again. Happy.

Was this review helpful? Yes
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Guests, thank you! We are looking forward so see you again! Best Ulrike Bock General Manager More

Rio de Janeiro, RJ
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 19, 2014

Good location, honest values, comfortable room. Breakfast too expensive (10 Eur) for what is offered. Receptionists are kind and helpful. One elevator was broken during my whole stay. Hotel bar is too small,.

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Tucson, Arizona
1 review
1 of 5 stars Reviewed August 31, 2014

The receptionists are very rude and they give me a handicapped room that stunk so bad and the door was busted. I got locked up in that room for 20 minutes! Ridiculous!!!! The phone was not working and I had to use my own phone to call the receptionist. When I talked to the receptionist, she told me there's nothing... More

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Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 24, 2014

I have stayed at Ibis hotels before so I knew what to expect. Don't expect anything fancy but you can expect an affordable and clean place to stay. That is exactly what I experienced during my last stay at this particular Ibis hotel. The bathroom is a bit cheap and plastic looking and my only real complaint was that there... More

Was this review helpful? Yes 1
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please excuse us for make you wait upon check-in. This should not represent the standard of our hotel and I took your comment to discuss this with Reception staff in order to avoid this... More

Burnaby, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

I enjoyed the hotel a lot. The receptionists were nice and the room was very clean. I could relax there and work on my room. I stayed there for a few days while on a business trip. It is very easy to reach from the airport (TXL) via public transport. I will definitely stay there again when I return to... More

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Wiesbaden, Germany
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 20, 2014

This hotel is nothing fancy, but it is comfortable and clean and in a great quiet location. Many nice local restaurants within walking distance. Try Garcon just around the corner. I wouldn't recommend spending the €10.00 on the hotel breakfast. Enjoy breakfast at a local bakery or cafe for half the price. Rooms have AC and a comfortable bed. The... More

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PALMDALE
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2014

Coming to and from Tegel Airport dragging any bags it's best to avoid going underground and use the 109-101 connection on Ku'damm. Otherwise it's good to have two U-bahn lines to choose from, but I ended up using the U7 a lot more to sightsee East Berlin. I paid a bit extra for faster/multiple device internet and speeds were good.... More

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Warsaw, Poland
Contributor
19 reviews 19 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 5, 2014

I had stayed at the hotel for 6 nights before and I stayed there again with pleasure. The hotel is conveniently located in a nice and quiet neighborhood in the Wilmersdorf district, 5 minutes' walk away from Fehrbelliner Platz, where there is a Station of the Berlin U-bahn (subway/underground) on the U3 and the U7. It is just 2 stations... More

Was this review helpful? Yes 1
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Guest, thank you for your comment ! I will forward this to my team. We are looking forward to seeing you again1 All the best Ulrike Bock General Manager More

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Additional Information about Ibis Berlin City West

Address: Brandenburgische Strasse 11 - Wilmersdorf, 10713 Berlin, Germany (Formerly Ibis Berlin Fehrbelliner Platz)
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Berlin City West 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Ibis Berlin City West Hotel Berlin
Accor Berlin City West

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