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Ibis Berlin City West

2.0 of 5 Brandenburgische Strasse 11 - Wilmersdorf, 10713 Berlin, Germany (Formerly Ibis Berlin Fehrbelliner Platz)
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Certificate of Excellence 2014
Ibis Berlin City West
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Ibis Berlin City West
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429 reviews from our community

Traveler rating
    113
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    64
    12
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Secunda, South Africa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms and bathrooms were clean. Staff were very helpful, although not all staff members can understand English which is often difficult. The hotel is close to the U-Bahn, however it is far from attractions and restaurants. The breakfast consists of bread and cold meats which is a typical European breakfast, however for 10 Euros it is much better value... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Anny 505, thank you very much for your friendly comment, we are looking forward to seeing you again soon. Best regards Ulrike Bock General Manager More 

Prague, Czech Republic
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel is absolutely well priced as you receive what you pay for. Look at the price tag and think what you can expect from hotel for it... You will be satisfied as we were. Hotel is very close to U-Bahn, roughly 250 metres and in 10 minutes you can be in the heart of Berlin. The rooms are practical,... More 

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IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Martin, thank you very much for your comments! My team and I are very happy about it and we are looking forward to welcoming you again1 Best Ulrike Bock General Manager More 

Dortmund, Germany
Top Contributor
70 reviews 70 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 29, 2014

Good location in Berlin. The staff was friendly and helpful - we needed that service because in the room we got first our air con and heating was broken. Bad in winter. We got a new room without any trouble. The hotel itself was clean, sleeping was good. Difficult to park the car in the very tiny car park of... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 12, 2014

The bathroom and toilet was smelling very bad. It didn´t improve although we have complained. The odour was so intense that we could smell it in the room, too. We had to keep the window open 24 hours. The floor was not properly cleaned. The breakfast was poor.

Was this review helpful? Yes 1
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Traveller, thank you very much for your comments concerning your stay at ibis Berlin City West. I am very sorry that you were not satisfied with your stay, especially concerning the smell in the bathroom.Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Germany
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2014

Comfortable and clean room, very quiet and good strong door and windows. Aircon top. Large shower and good lighting. Extremly comfortable bed, good sleep. Breakfastroom colourfull, fresh bread and rolls, cold meats, cooked eggs, (No bacon/sausages), nice hot coffee. First time at Ibis Hotel, would use Ibis Hotels again. Happy.

Was this review helpful? Yes 1
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Guests, thank you! We are looking forward so see you again! Best Ulrike Bock General Manager More 

Rio de Janeiro, RJ
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 19, 2014

Good location, honest values, comfortable room. Breakfast too expensive (10 Eur) for what is offered. Receptionists are kind and helpful. One elevator was broken during my whole stay. Hotel bar is too small,.

Was this review helpful? Yes 1
Tucson, Arizona
1 review
1 of 5 stars Reviewed August 31, 2014

The receptionists are very rude and they give me a handicapped room that stunk so bad and the door was busted. I got locked up in that room for 20 minutes! Ridiculous!!!! The phone was not working and I had to use my own phone to call the receptionist. When I talked to the receptionist, she told me there's nothing... More 

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Prague, Czech Republic
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 24, 2014

I have stayed at Ibis hotels before so I knew what to expect. Don't expect anything fancy but you can expect an affordable and clean place to stay. That is exactly what I experienced during my last stay at this particular Ibis hotel. The bathroom is a bit cheap and plastic looking and my only real complaint was that there... More 

Was this review helpful? Yes 1
IbisCityWest_11, General Manager at Ibis Berlin City West, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please excuse us for make you wait upon check-in. This should not represent the standard of our hotel and I took your comment to discuss this with Reception staff in order to avoid this... More 

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Additional Information about Ibis Berlin City West

Address: Brandenburgische Strasse 11 - Wilmersdorf, 10713 Berlin, Germany (Formerly Ibis Berlin Fehrbelliner Platz)
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Berlin City West 2*
Number of rooms: 136
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Also Known As:
Ibis Berlin City West Hotel Berlin
Accor Berlin City West
Hotel Style:
#111 Business Hotel in Berlin

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