Absolutely DIRE! Utterly joyless staff who make zero effort to make guests feel welcome. Unfriendly to the extent that you ask yourself "What have I done wrong?" Zero atmosphere in the dorms and even in the chill-out area. I had my laptop stolen from a LOCKED LOCKER and they didn't seem at all perturbed or even surprised. My friend had... More
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- Also Known As:
- Heart Of Gold Hotel Berlin