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The Ritz-Carlton, Berlin

#27 of 668 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
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Potsdamer Platz 3, 10785 Berlin, Germany
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Complimentary Breakfast
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1 room 1 guest
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The Ritz-Carlton, Berlin
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1,742 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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SC
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed four nites at the Ritz. Staff was very helpful. Room was large, esp for Europe, and spotless. Have stayed at several Ritz hotels-- while this was quite good, it seemed a half step off in comparison to its sisters. Club Lounge was very good--decent food and generally quiet, but on occasion was overrun with loud... More 

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Concord, California
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was nice. Plenty of room for six bags and 2 people. Nice décor, comfortable bed for Europe. Beware of very hot days. Many buildings in Berlin don't have AC, rather a cooling airflow system which is satisfactory about 99% of the year. We were there on the 1% days. The room would only cool to 75 degrees min.... More 

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Sao Paulo, SP
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Ritz Carlton at it's best you'll find in Berlin. The hotel is not too big and the team is really helpful and kind. Service is simply perfect! Me and my husband had a pleasure to stay here for a week and it really enhance our Berlin experience. We'll certainly came back!

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London
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My friend and I stayed here over the Bank Holiday weekend for two nights. The reception staff and concierge were very welcoming and helpful. A really lovely reception area with plenty of seating and relaxing areas. Despite being in a central location the room and outside area was quiet. Nevertheless the disappointment was facilities in the room. The room was... More 

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TheRitzCarltonBerlin, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear valued guest, thank you for taking the time to give feedback regarding your stay at The Ritz-Carlton, Berlin. Without constructive feedback from our guests such as yourself, it is not possible for our company to measure the quality of the service provided. The genuine caring and comfort of our guests is our highest mission and I am truly sorry... More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I just left the hotel minutes ago. It was great stay and close to main attractions. In addition, a metro station is just a cross the road. I would recommend it for those planning to visit the capital.

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Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel never disappoints! Highly recommend paying a little extra and getting a Club Room.This gives you access to the club and the service is out of this world. Everyone greets you by name and shakes your hand. Everyone is so helpful and concierge have not let us down yet when it comes to restaurant recomendations! The rooms are large,... More 

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Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

What a lovely team of Security, Bellmen, Doormen. They make everyone feel very warm upon arrival. Smooth check-in. Flawless room. Lovely beds. No Noise. Tasty breakfast. Perfect location. Whenever we visit Berlin again. Ritz, it is. I am trying hard to find a fault in the hotel...I just cant.

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Stabekk
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The doorman is so polite and smiling, you really feel welcome to this famouse hotel. The staff at the front desk are the same. Friendly and caring, and she was still smiling when she offered me breakfast for 38 euro each! The rooms are spacious and clean. The bathroom huge with marble tiles on floors and walls. But stone-tiles can... More 

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TheRitzCarltonBerlin, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear valued guest, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn our Ladies & Gentlemen were able to anticipate and fulfill your needs during your stay with us. I feel very fortunate to work with outstanding ladies & gentlemen. I will be sure to share your kind words with... More 

Coventry, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We got a great deal to stay at this awesome hotel and I cannot find a single fault with any aspect of what is simply a perfect place. It was perfect from the moment we arrived to when we left the passports in the hotel safe and I had to rush back from the airport and the lovely lady, I... More 

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New York City, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Arrived last nite 8/27 and I love this place. From the moment we got out of the taxi bell man came to help us wit the luggage, check in was very fast and staff very friendly. We forgot our adaptor to charge our phones and we were given 2 to charge the phones. Room very spacious and very nice. Great... More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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