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The Ritz-Carlton, Berlin

5.0 of 5 Potsdamer Platz 3, 10785 Berlin, Germany
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The Ritz-Carlton, Berlin
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The Ritz-Carlton, Berlin
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1,338 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Ideally situated, sumptuous (a bit too sumptuous) decor, spacious comfortable rooms but this hotel doesnt quite make it into the top echelon...,courteous and helpful front desk staff but inefficient check in meaning long wait, room not turned down first night, conscierge who seemed to think helping print a boarding pass was a bit beneath him.....lots of gold gilt and highly... More

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Rancho Palos Verdes, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved this hotel. The staff was wonderful and the accommodations very luxurious. It was across from the metro and underground mall as well as the Sony Center which had restaurants and a big multiplex theater. It was also near the Hop on off Bus sites and very close to the Berlin Wall and Checkpoint Charlie. It even had a red... More

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Baltimore, Maryland
Top Contributor
60 reviews 60 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were tired from travelling for 3 weeks and the Ritz was a perfect place for us to become renewed.From the moment we walked into the hotel until the day we left our experiences were positive. The staff was welcoming and attentive. The rooms were spacious and comfortable. The Jacuzzi was welcomed at the end of a walking day. The... More

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Pleasanton, Ca
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the end of August for three nights. Our room was lovely and the bathroom was luxurious. The staff could not have been nicer, when we had issues booking a tour of Sanssouci Palace in Potsdam the concierge kept working at it and secured the five tickets we requested. On our last night we had drinks in The... More

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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I always love to stay at the Ritz. The Berlin Ritz is absolutely beautiful and situated in the coolest part of Berlin with shopping and restaurants. The reception happily up graded us to a spacious junior suite and of course the bed was so comfy. They also had an amazing breakfast buffet that was also yummy!

Was this review helpful? Yes 1
New York City, New York
Top Contributor
70 reviews 70 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Berlin Ritz is a stunning property, beautifully renovated. The location is good for almost everything, right on Potsdamer Platz and walking distance to Checkpoint Charlie and the Brandenberg Gate, directly above the U-bahn station for everywhere else. We especially enjoyed the wonderful breakfasts and the restaurant staff was incredibly friendly and helpful getting a high chair for our baby... More

Was this review helpful? Yes 2
USA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at many Ritz Carlton hotels around the world, but this one out-shined all others! It wasn't because it was more beautiful (although it is quite lovely), it wasn't because it is so well-located (and it truly is!), and it wasn't because the rooms were comfortable and well appointed...it was the staff!! In particular, it was one staff... More

Was this review helpful? Yes 3
Klampenborg, Denmark
Senior Contributor
29 reviews 29 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying here for 3 days was top notch. Service and especially room service was impeccable! Everything is cool and taking care of. When me and my friend one day were a bit too late for breakfast, we were told just to pick from the a la carte menu and they would serve it - just like it should be for... More

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Glen Rock
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well what do we all expect when we stay at the Ritz? Perfection! I have in the past been overwhelmed with outstanding service at multiple Ritz locations! Unfortunately - no where close this time. We just finished a 6 day stay - and it was average. Service was in no way spectacular. All concierges had very serious bad attitudes, check... More

Was this review helpful? Yes 1
RitzCarlton2014, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear JonnyGray, Thank you for taking the time to leave your comment. I am verry sorry to hear that your experience did not meet your expections and would appreciate the opportunity to be in touch with you. Feedback is extremly important to uns, and so if you could afford the time, I may be reached directly under this number +49... More

San Diego, California
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Ritz Carlton Berlin is a lovely hotel up to the standards of most hotels in this category. The rooms are spacious with beautiful wood cabinetry, a large soaking tub, and Asprey of London toiletries. Unlike most other Ritz Carltons I have stayed at, they did not offer a turn-down service in the evening. The first evening after returning from... More

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton, Berlin

Address: Potsdamer Platz 3, 10785 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton

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