I have booked through Expedia at NH Berlin West,Berlin 3 rooms from 13-12-2011 until 17-12-2011 total 4 nights when we arrived to this hotel we found it like a ghost house the hotel was empty ,Eclectic power problem ,Hotel lobby sealing leaking water,Carpet damage and wet,Restaurant closed tables and chairs were upside down we were shocked to see the hotel... More

Not ideally located, but nevertheless not too far away from the city center, I have found this hotel rather disappointing for a 4 star. I had a room on the top floor which has the advantage of having a small balcony with a great view on the city. The room was clean and rather nice, even though the furniture and... More

Having read bad reviews i was quite dubious about staying here. I initially booked for one night only just in case. This was perfect for us. Train ticket 3.65E (short bus hop to nearest tube stop and no changes) brought us right to the door of the hotel. Check in not allowed til after 3pm but they kept our cases... More

The idea that this property is even a 3 star, let alone 4 is completely absurd. Out of the way location in a seedy area, it is what I would imagine a Soviet era Eastern European "workers hotel" would resemble. Totally threadbare carpets, 1 very slow elevator, tiny rooms ( mine was supposed to be one of their "best" and... More

There is a metro station enterence 50m away from hotel. As travelling with metro & bus network is very easy & cheat in Berlin, it makes easy to go everywhere from the hotel. The rooms were clean, quiet, the reception employees were very helpful. And the best thing about the hotel for me was the great open buffet breakfast. There... More

Firstly, the staff are extremely friendly and accommodating. A call to reception requesting something would see it brought to the room within minutes. The room was more like an apartment with living room, double bedroom, small kitchen with fridge and cooker, but with no crockery, cutlery untensils etc, and a bathroom. The bathroom was very clean but on the whole... More

The Hotel was in a residential area very close to U Bahn Berliner Str with connections to DB Train stations. I was flying into Schonefeld and attending and exhibition at Messe/ICC so this was convenient for both. Room was spacious & clean with all requirements including mini-bar, toiletries, mineral water etc. I spent some time working in my room and... More

We booked a weekend trip to Berlin and decided to stay at NH Berlin City West. The information on various websites stated that the hotel is located within walking distance of the Kurfurstendamm, which is one of the main reasons for choosing this hotel. Unfortuantely the information turned out to be incorrect, as it was at least a 20 minute... More

I am so disappointed with this hotel that I couldn't even wait to get home before writing this review -- I am writing from the dingy hotel room itself. (Thankfully I brought my own internet USB stick... WARNING: they have the gall to charge 17 Euros a day for internet access) I've stayed at other NH hotels and have always... More