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Mercure Hotel Berlin City

#88 of 667 Hotels in Berlin
Certificate of Excellence
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Invalidenstrasse 38, 10115 Berlin, Germany (Formerly Mercure Hotel Berlin an der Charite)
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816 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • Finnish first
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  • German first
  • Italian first
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All months
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

A comfortable stay for a weekend in Berlin. Good location, economical prices, nice room, quite pleasant bed. No minibar, so no fridge. And no iron in room, you have to use the common iron room. That is a setback.

Review collected in partnership with Mercure Hotels

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Woking
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been in this hotel and I was really happy about the cleaned room, friendly staff, location and especially the price. I haven't any problems with them and surely I want to come back in this place with same friends. I wish all the best to all !!!!!

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Istanbul, Turkey
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Price/performance is incredible. Very good location and good price. Just next to the metro station and very comfortable to travel. Lots of restaurants around it. Rooms are very comfortable to stay long days

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MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear nicoty1905, thank you for your nice words here on tripadvisor. Your feedback is the best motivation for me and my team at the Mercure Berlin City to deliver the greatest possible service passion. We hope to welcome you again in the nearby future and remain with kind regards Philip Ibrahim General Manager More 

United Kingdom
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Busy crowded hotel but reasonably comfortable at a reasonable price. The rooms are nice looking but management has skimped on the sheets and bathroom paper products. The shower was great though. They push you to pay for breakfast at check-in but are reluctant to tell you what is in it. We passed. There is a tram stop nearby. If you... More 

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MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear worldfusionradio, thank you for taking the time to give us a feedback concerning your recent stay with us. Sorry, that our service did not meet your expectations. Please accept my apologies for any caused inconveniences. Average is clearly neither our goal nor good enough for us. I would love to learn which points you would like us to doublecheck... More 

Beograd
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The location is great. You have the metro right infront of the hotel, which is very convenient. Hotel is very clean. Great customer service- especially at the time of check-in! I really appreciated the useful info given by the staff at the time of check in. Will def stay there again next time I am in Berlin. Advice to the... More 

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MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Damian B., thank you for your nice review here on tripadvisor.com. Good to know that you will revisit the Mercure Berlin City. I remain with kind regards Philip Ibrhahim General Manager More 

Toronto, Canada
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best parts: good location with excellent Tram and u-bahn service Can go anywhere in Berlin from here. Close to main train station even closer to Hamburger Bahnhof. Excellent buffet breakfast. Back rooms are really quiet. No street noise and no inter-room noises at all. Not so good: travel lightly . The room is compact. We had 2 suitcases +... More 

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MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Marshall, thank you for your kind review here on tripadvisor.com. I am pleased that you enjoyed being our guest here at the Mercure Berlin City. The rooms are - with 18 m ² - the average 4 star room in Berlin - I do understand, that with 4 bags it can get a bit short on space, please excuse... More 

Greeley
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was so pleased to have discovered this hotel only a few minutes away from the main train station in Berlin! You will find the Front Desk staff available to help serve your informational needs and go the extra mile in serving you; and all with a smile on their face. Norman and the other staff were delightful and professional... More 

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MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Bill P, thank you for your wonderful review here on tripadvisor.de I am happy - and will forward your positive comments accordingly. Great to learn that you were please with the service - AND the breakfast. We hope that me and the team of the Mercure Berlin City will be your hosts during your next Berlin trip as well... More 

Mississauga, Canada
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Hotel Mercure Berlin City for the weekend. This hotel is located in Mitte. It was convenient to the U Bahn. The hotel room is very clean and modern. The free wifi worked well to search for sightseeing information.

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MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you very much for your nice words on tripadvsior. We are very happy that you enjoyed being our guests and hope that the Mercure Berlin City will be you first choice during your next visit again! Kind regards Philip Ibrahim General Manager More 

Auckland Region, New Zealand
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 25, 2015

Check in was rapid and correct after making the booking on the Accor website. Only 6 euros by taxi from the Haupt Bahnhof. Room is clean and pleasant. A bit small for 5 days. Location is fine. AC works well. Staff at reception speak excellent English. Satisfactory experience.

Was this review helpful? Yes 1
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear guests, thank you for your feedback and your stay with us at the Mercure Hotel Berlin City. I am happy that you liked your stay and that efficiency and friendliness went together during check in. Please try to book our privilege rooms during your next stay - we do have an included minibar available there. We hope to welcome... More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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