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All 663 Berlin hotels

Mercure Hotel Berlin City

4.0 of 5 Hotel   |   Invalidenstrasse 38, 10115 Berlin, Germany (Formerly Mercure Hotel Berlin an der Charite)
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86%
Ranked #127 of 663 hotels in Berlin
Certificate of Excellence 2013
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621 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Manaus, AM
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel services, good restaurant, the localization is very good, near metro station, bus, coffes and good restaurants. The breakfast is great, the hotel is clean and beautiful decoration. I recommend this hotel for vacation and business trip.

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St. Louis, MO, USA
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located only a hundred meters from the Museum fur Naturkunde (Natural History Museum). Just turn right out of the hotel and it is immediately on the right. The room was decent size. Bathroom was spotless. Internet was slow. Breakfast was very good. Large amount of street construction underway in front of the hotel and all around that... More

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MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear ckmiller, thank you for sharing your experience during your stay in our hotel. I am sorry that the WiFi was too slow for you. At our hotel you have the possibility to get unlimited WiFi at the reception, which is faster. We are glad that you liked our breakfast. We are looking forward to welcome you again in Berlin.... More

Beselich, Germany
Contributor
19 reviews 19 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2014

as a usual Accor hotel customer, i found this in Berlin near the place i had to go for business. After 3 weeks now, i can say, it fully was as expected: - room is big enough (a lot people say these rooms are to small - but for me just good). - very good breakfast with fresh juice and... More

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MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear Peter S, thank you for sharing your experience during your stay in our hotel. We are delighted that you enjoyed your stay with us and you had a pleasant stay and that you liked our breakfast with our selection of delights and our restaurant. We are looking forward to see you again in Berlin. Best regards Beate Ziolo &... More

Italia
Top Contributor
61 reviews 61 reviews
53 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 14, 2014

At first I thought it was a no-fascination hotel. Bathroom rather small. Room quite standard, a sort of more comfortable super-Ibis. The clever designer of this room has a strange concept of space: seven hangers in a slot 25 centimeters wide.... try to fill with clothes if you can. Then gradually I came to appreciate the advantages. The breakfast was... More

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MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear Mr. Arzillo, thank you for sharing your experience during your stay at our hotel. Thank you for your feedback especially about your comment about the breakfast and the personnel. We are looking forward to welcome you again in Berlin. Best regards Beate Ziolo & team Assistant to manager More

Jersey, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2014

I was there for 2 days in business. Location is great and it's easy to get everywhere. Hotel is nice and staff very polite. Just Wi-Fi is the issue. They should do something about it. A little bit annoying if you come here for business and you need internet, but is way too slow.

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MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear "Marica L", thank you for sharing your experience during your stay at our hotel. I am sorry that the WiFi was too slow for you. At our hotel you have the possibility to get unlimited WiFi at the reception, which is faster. Thank you for your feedback and we are looking forward to welcome you again in Berlin. Best... More

Tallinn, Estonia
Top Contributor
56 reviews 56 reviews
52 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 12, 2014

Location Ok, near the underground station and also walking distance to the Aelxader Platz. be prepared that wi-fi is too slow, on and off frequently and not reliable. Breakfast, ok. Construction work around the Hotel, and as I remember well for the last 3 years...nothing has changed

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MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear "Zaza64", thank you for sharing your experience during your stay at our hotel. I am sorry that the WiFi didn't work for you. We are looking forward to welcome you again here in Berlin. Best regards Beate Ziolo & team Assistant to manager More

Moscow, Russia
Top Contributor
100 reviews 100 reviews
55 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 12, 2014

Very conveniently located not far from main railway station and the centre. Had issues with free Wi-Fi but stay was too short to complain. Staff is extremely polite speaking perfect English. B-fast is a bit expensive - 19 Euros but is really good with fresh orange juice and everything you need. Waiters are extremely effective despite place was really stuffed... More

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MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear Mr. "SergioneMoscow", thank you for sharing your experience during your stay at our our hotel. We are glad that you enjoy your stay and we are looking forward to welcome you again here in Berlin. Best regards Beate Ziolo & team Assistant to manager More

Amsterdam, The Netherlands
Top Contributor
59 reviews 59 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 19, 2014

What you expect from a well known chain. Decent location, 20 minutes walk or 5 minutes from the nearby metro to Brandenburg gate. Only complain would be the lack of free wifi which is very important for me when travelling.

Was this review helpful? Yes
MercureBerlinCity, Manager at Mercure Hotel Berlin City, responded to this review

Dear "Existence of Chris, thank you for sharing your experience during your stay at our hotel. I am sorry that you had problems with our free WIFI. Thank you for your feedback and we are looking forward to welcome you again in Berlin. Best regards Beate Ziolo & team Assistant to manager More

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Additional Information about Mercure Hotel Berlin City

Also Known As:
Mercure Berlin
Address: Invalidenstrasse 38, 10115 Berlin, Germany (Formerly Mercure Hotel Berlin an der Charite)
Phone Number:
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#67 Family Hotel in Berlin
#84 Luxury Hotel in Berlin
#106 Business Hotel in Berlin
#111 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Berlin City 4*
Official Description (provided by the hotel):
The Mercure Berlin an der Charite is located in the historic centre of Berlin, close to the government quarter. It offers 246 fully airconditioned rooms, the Olive Tree restaurant, a lobby bar and 6 modern conference rooms. The hotel is 900 m away from the new central station, 8 km from Tegel airport and the exhibition centre. Close to the Reichstag, Brandenburg Gate, Potsdamer Platz, Hackescher Markt and Oranienburger Straße, this truly is a unique location in the middle of the metropolis. ... more   less 
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