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All 664 Berlin hotels

Swissotel Berlin

5.0 of 5 Hotel   |   Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
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92%
Ranked #26 of 664 hotels in Berlin
Certificate of Excellence 2014
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1,603 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Sydney
Top Contributor
57 reviews 57 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fantastic hotel but we didn't have breakfast at the hotel we went round the corner for a 6euro feast at one of the cafes. Plenty of cafes around. I would rather stay in the hub and heart of activities going on. Catch bus from the Zoologischer Garten which is in fact a large train station and coach station. It is... More

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Dreamer101Sydney, thank you very much for your review and for pointing out the challenges with our housekeeping. This is obviously not our standard and we will take immediate actions to avoid this in the future. Best wishes from Kurfuerstendamm, Yours Swissôtel Berlin Team More

Edmonton
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for a second time (first time in 2011) with our family total five adults and 4 children ) on a Europe driving road Trip. We traveled with our children and grand children. Swisshotel was very accommodating to us by providing us with oversized rooms. Service, cleanliness staff is outstanding. I highly recommend this facility. You can't... More

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Guest Relations Manager at Swissotel Berlin, responded to this review

Dear Qx562014, thanks a lot for your kind review. We are happy to learn that you and your family enjoyed your stay with us and are looking forward to welcome you back. All the best, Yours Swissôtel Berlin Team More

Oslo
1 review
4 of 5 stars Reviewed 1 week ago NEW

No alcoholic drinks in the mini bar. Mini bar was included in my room type however with only soft drinks. I was realy disapointed especially when no one at the booking or any reception staff informed me about that during my check-in.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Alex S, thank you for pointing out your disappointment on your room selection. We have taken this into very serious consideration and will change it to a more clear description. Best regards, Christiane Anstoetz, Director of Sales & Marketing More

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 4 nights at this hotel and cant fault it. Its location is perfect for the Kudamn which is the main shopping boulevard with the famous KaDaWe store only 4 minutes walk away. Berlin zoo is just round the corner. Very easy access to public transport. The hotel is very clean and modern. The staff most helpful and pleasant.... More

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear cardinal999, thank you so much for your great review. We are already looking forward to welcome you back soon. Best regards, Yours Swissôtel Berlin Team More

Tel Aviv, Israel
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is very modern comfortable Free wifi esppresso machine in the room The location is great Nice and helpfull staff Very good breakfast Great value for money I would definatly stay there the next time I'm in Berlin

Was this review helpful? Yes
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear hilit b, thank you so much for your very kind review. We highly appreciate your feedback and are looking forward to welcome you back. Best wishes, Yours Swissôtel Berlin Team More

Dublin
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is situated centrally, close to restaurants and shops. The hotel is of a high standard and the food / room standard was superb. The staff were both friendly and helpful. I will definitely return to this hotel.

Review collected in partnership with Swissotel Hotels & Resorts

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Carlisle, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Swissotel Berlin in late July (2014). The hotel is beautiful -- modern and airy and very welcoming. The rooms were spacious (go for interior rooms as they seem to be bigger). The location on the Kdamm could not be better -- easy walk to public transit. The service was outstanding (although we did... More

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Tami B, thank you very much for your kind review. We highly appreciate your feedback and are very happy to learn that you enjoyed your stay with us so much. We are looking forward to welcome you back soon. Best wishes from Berlin, Yours Swissôtel Berlin Team More

Varberg, Sweden
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there for three nights in August 2014. It is a very good hotel perfectly situated in the heart of Berlin close to shopping and sightseeing. The staff is very friendly and service minded. The rooms are very nice. Try to get a room overlooking Kurfurstendamm. The best way to get there from Tegel is to take bus 109.... More

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Sven-Olof, thank you very much for your kind review. We highly appreciate your feedback and are looking forward to welcome you back soon. All the best from Berlin, Yours Swissôtel Berlin Team More

London
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in the Swissotel for 3 nights in June for business. Location is little bit out of the Centre, but great for anyone likes shopping upper end boutiques. The hotel is located in the first floor of the building. The hotel is modern with Scandinavian designer décor. The check in was very quick and the staff were friendly and... More

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SwissotelBerlin, Front Office Manager at Swissotel Berlin, responded to this review

Dear Traveller1977, we are sorry that we did not meet your expectation to a 100%. Yes, we do have a pillow menue with different kind of pillows. We hope to welcome you back to show you that we are able to fullfill your expectation. Best wishes from Kurfuerstendamm, Kai Salzwedel, Front Office Manager More

Sollentuna, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed in Swissotel Berlin for 3 nights in June 2013. The location was excellent and there was really nothing to complain about except for one thing. The bed was rock-hard. It was ok the first night, but it get worse every night. Otherwise it is very good hotel. Despite the hard-rock bed i would recommend this hotel

Was this review helpful? Yes
SwissotelBerlin, Front Office Manager at Swissotel Berlin, responded to this review

Dear Backis, thank you very much for your review. We are sorry to hear that the mattresses did not fit your expectation. Please let us know in advance next time you will be staying with us as we can provide different types of mattresses. Best wishes, Yours Swissôtel Berlin Team More

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Additional Information about Swissotel Berlin

Address: Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Berlin 5*
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Family Hotel in Berlin #20 Romantic Hotel in Berlin #22 Luxury Hotel in Berlin #23 Business Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
Number of rooms
316

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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