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Swissotel Berlin

#28 of 667 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
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Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
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Swissotel Berlin
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2,017 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
  • All months
    (2017)
  • Mar-May only
    (499)
  • Jun-Aug only
    (642)
  • Sep-Nov only
    (427)
  • Dec-Feb only
    (449)
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Liverpool, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent, clean and comfortable, extensive breakfast choices. Very helpful staff. A hotel with an expensive luxurious feel, but through a travel agent , it was a great deal. We didn't eat there in the evening, as it seemed expensive for the menu offered. There were inexpensive meals available locally. Only 5 minutes walk from the Zoo station.

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Co Kerry
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel. It is located very near an S/U Bahn station. The hotel staff are wonderful. The meals are great and all yours needs are catered for. The reception staff are very helpful and answer all ones questions. The guest bedrooms are very clean and very quiet. I would really recommend this hotel for your stay in... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Iowa
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I loved this hotel. It was comfortable and I paid a little xtra for a view and was really glad I did. There were floor to ceiling windows and I could watch the street and the light in the room in the afternoon was fantastic. Great food and great ambience. Would stay again.

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London, United Kingdom
Level Contributor
140 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's not the newest property anymore and could do with a bit of a refurb and I also miss a pool (which a lot of comparable hotels in Berlin like the Hyatt have) but they usually offer VERY competitive rates which very well makes up for these tiny little downfalls. I got upgraded to a lovely room with partial views... More 

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1 review
3 of 5 stars Reviewed 3 days ago NEW

We stayed 7 nights, and by the seventh, both my partner and I were sore from sleeping on the bed. We were really busy from early every morning until late at night, and hoped to return to hotel for some comfort, but sadly not the case. We had flagged it up to reception after the first night and had been... More 

Was this review helpful? Yes 1
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear C S, we are sorry to read that we were not able to fullfill your expectations - especially not in terms of your well deserved rest. Nevertheless we thank you for your nice comments in regards to our team which we highly appreciate. Best wishes, Yours Swissôtel Berlin Team More 

Edinburgh
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Having just returned from a city break in Bremen I would like to recommend this hotel for anyone visiting Bremen. The location in the city is excellent. A tram outside the airport takes you to the entrance of the hotel in 10/15 minutes. The tourist sites are less than 10 minutes away and there are plenty of eating places nearby.From... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear rodferguson, thank you for your great feedback of Swissôtel Bremen. We have forwarded it with great pleasure and are more than happy to read that you enjoyed your stay that much. We hope to welcome you back in Bremen or in any other Swissôtel around the world. Best wishes Yours Swissôtel Team More 

London, United Kingdom
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The reception staff in particular are very good. Hotel security is very good and the location is close to both U and S Bahns, the main shopping area and even walking distance to the main attractions. The rooms were clean and spacious, internet fast, lots of space for luggage. Breakfast was fine, although the hot food was not so hot,... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Mick H, thank you for your review and your comments. We are sorry we did not fulfill you expectations to its best in order for you to return. Rooms facing the inner court are a lot less noisy than the one with view towards Kufuerstendamm. We hope you enjoyed your time in Berlin. Best wishes, Yours Swissôtel Team More 

Surabaya, Indonesia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room size is ok, the breakfast was excellent maybe for the first 1-2 days stay, but i stayed for 5 nights and the menu was the same everyday and it started to get bored of it. 1st night the hot water in shower is not that hot even though the lever was at the hottest. Location is the best, just... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Indra D, thank you very much for your review and your comments. We highly appreciate your feedback and hope to welcome you back here in Berlin or in any of our Swissôtels around the world. Best wishes, Yours Swissôtel Berlin Team More 

Vantaa, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Luxus hotel ? And no hot water on first day in shower ! Also many things at breakfeast on ther first morning were just lukewarm, like teawater, and served in a sterile congress hall. A disappointment really, when you expect value for your money. Not again.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear 432markkup we are very sorry again for the lack of hot water which was not caused from the hotel but an overall pipe problem in the neighbourhood. We do understand that this was an extremly unpleasant situation. Best wishes Your Swissôtel Berlin Team More 

Aynho, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in a prime location if you want to explorer Berlin, just 2 minutes from the main shopping district, Kaiser Wilhelm Memorial Church, and the Zoo. It was amazing value for money, we had free WIFI which was very fast, a handheld device which was great to on the internet to search local attraction or read emails etc.... More 

Was this review helpful? Yes
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Morgana A, thank you so much for your kind review. It is great to read that you enjoyed your stay with us so much and we hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Main shopping street(7)
  • Nespresso machine(7)
  • Business trip(5)
  • Public transport(4)
  • Great location(4)
  • Pillow menu(3)
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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighborhood
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