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Swissotel Berlin

#28 of 665 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
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Swissotel Berlin
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Swissotel Berlin
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1,851 reviews from our community

Traveler rating
    1,196
    510
    107
    30
    8
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188
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149
394
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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  • German first
  • Greek first
  • Hebrew first
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English first
  • All months
    (1851)
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    (425)
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    (550)
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    (427)
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    (449)
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 3 nights at the hotel and found the service excellent and the staff very pleasant and helpful. Good English spoken. We booked into the club room for breakfast and snacks and found this to be very good value. We were given both an early check in and a late check out without charge, excellent!

Was this review helpful? Yes
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Melchisedek, thank you so much for your nice feedback. We are happy to hear that you enjoyed our Club Lounge as well as your overall stay and hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team More 

kusadasi
Top Contributor
123 reviews 123 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I like to thank you for the hospitality of Swiss Hotel in Berlin.Very old type of hotel but it is in the center of Berlin.Rooms are very old dated,furniture looks very tired notonly the room area especially whole part of the hotel.Personal is very helpful and smiling face everywhere.Breakfast is very good and satisfied with the display and the variety... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear sadokusadasi, thank you for your comments and that you have taken the time to do. We highly appreciate your offer. Sad to hear that you did not find our pillow menu as there is one in each room - please let us know what kind of pillow you prefer prior to your - hopefully - next arrival and we... More 

Madrid, Spain
Top Contributor
51 reviews 51 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Here for business to attend a conference together with other 150 colleagues. The hotel is clearly premium, contemporary and with business customers in mind. Everything suggests quality and with an added dash of avantgarde flavour to it. Facilities are pretty good, food is too. Lifts are somewhat slow and akward sometimes but not annoying. Staff is attentive and helpful, eager... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Boxy987, thank you so much for your very kind review. We highly appreciate your feedback and are happy to read that you enjoyed your stay with us. We hope to welcome you back soon whether it is for business or pleasure ?! Best wishes, Yours Swissôtel Berlin Team More 

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

i just love staying at Swissotel. Was just thinking, how different would it be than the experience i had in Swissotel Bangkok.. This time it was fantastic than the earlier one also.. Regarding the hotel, excellently located right at Kudamm, The staff is exceptional. Always smiling and willing to guide and help.Brilliant ambience, etc.. Just can keep going gaga on... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Vivek J, thank you for your feedback. We are very happy to read that you enjoyed your stay with us and are looking forward to welcome you back - latest for ITB next year. Best wishes, Yours Swissôtel Berlin Team More 

Banff
1 review
5 of 5 stars Reviewed 1 week ago

I recently attended ITB in Berlin and stayed at the Swissotel. Our stay was outstanding during one of the busiest weeks of the year. From guest services to housekeeping to Food and Beverage all aspects of our stay were exceptional. Bravo.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Marilyn, thank you so much for your kind review. We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon - latest for ITB next year. All the best Yours Swissôtel Berlin Team More 

Mauritius
1 review
4 of 5 stars Reviewed 1 week ago

I stayed 4 nights at this hotel which I found very nice, well decorated, clean with helpful staff. The restaurant provides a good/varied breakfast buffet. The hotel is very well located only 20 minutes drive from the airport and same to the convention centre. It's also only a few minutes to the restaurants , shops etc..Good value for money.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Medgee Desperle, thank you so much for your review. We highly appreciate your feedback on your stay and hope to welcome you back soon. Best wishes from Berlin, Yours Swissôtel Berlin Team More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my 4th stay in Berlin on business and I found the Swissotel to be of a good standard. The hotel is centrally located and only a 30min cab ride from either of Berlin's airports. Alternatively a 4min walk from the metro. The reception is on the first floor and accessed via a glass via a lift. The hotel... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Chubberlina, thank you very much for your kind feedback. We highly appreciate this review and are happy to hear that you always enjoy staying with us. We hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team More 

Nairobi, Kenya
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the unfortunate experience of having my wallet stolen when I was visiting a bar outside of the hotel. I didn't actually realize it until I had returned to the hotel. When I went to the Front Desk they immediately offered to assist in canceling bank and credit cards and delivered a cell phone to my room so I... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear MissingVancouer, thank you so much for your review. We appreciate very much that you have taken your time to do so eventhough your stay in Berlin was influenced by this incident. We still hope everything worked out well for you and not much happend to your cards. We hope to welcome you back and that you will have than... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in the hotel for business the second time and I must say they never let me down. From the warm welcome at check-in to the well prepared and comfortable room I stayed in everything makes sense. The greatest asset of this hotel is the team that works there, I experienced several WOW moments! e.g. whilst having breakfast, the manager... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Raoul F, thank you so much for your very kind review. We are happy to hear that we fullfilled your expectations and hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team More 

Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited this hotel for both leisure and business in the past. This time I was here for a congress. I must say I really love this hotel! The lovely gentleman named Ogün at the lobby café remembered that I like green tea whenever I went to sit there. There is a convenient little hourglass which lets you know when... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear LinLin28, thank you fou your wonderful and very warm feedback. We will not only share it with Ogün but with all our colleagues. We hope to welcome you back soon - wheter for business or pleasure. Best regards from Berlin, Yours Swissôtel Berlin Team More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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