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Swissotel Berlin

#28 of 666 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
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Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
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Swissotel Berlin
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Swissotel Berlin
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1,878 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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Seoul, South Korea
1 review
5 of 5 stars Reviewed 2 days ago NEW

The services were Excellent and satisfied eough. Most of all, Cost-efficient stay in Berlin. But, the back-outside the hotel is not good at all. Please make rooms more clean and sweet-smelling. Anyway, if I would be again in Berlin, I'll choose this hotel again.

Review collected in partnership with Swissotel Hotels & Resorts

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Halifax, Canada
Top Contributor
61 reviews 61 reviews
58 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My first experience with Swissotel was a fantastic stay at their property in Izmir, Turkey, so the bar was set very high when I arrived at the Swissotel Berlin. The hotel in Izmir is resort-like, with two pools and gardens, so it's not fair to compare the two from a facilities perspective, but from a service perspective it was just... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear mikeymaki, thank you so much for your very nice review. It is great to hear that enjoy staying in Swissôtels worldwide. We hope to welcome you back soon - either here in Berlin or in any other of our sister hotels. Best wishes, Yours Swissôtel Berlin Team More 

Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The location of the hotel was convenient, being five minutes from the train station and near a busy shopping area. Very useful for exploring the city. The hotel itself was of an expected high standard and the staff were helpful and friendly.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Neil T, thank you very much for your respond. We hope to welcome you back for a longer stay soon. Best wishes, Yours Swissôtel Berlin Team More 

Hertford, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is amazing, fantastic location & the staff are very helpful & friendly. Our only concerns were that we found the bed (which was massive) too firm for our needs, but as soon as we mentioned this to housekeeping, they immediately put a topper on the mattress. We loved the bathroom, but the towels could have been a bit... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear WalkingforSofties, thank you very much for your review. We highly appreciate your feedback and hope to welcome you back soon (we can assure now that we will have new matresses then) Best wishes, Yours Swissôtel Berlin Team More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a hotel witch has a great location. The rooms are ok, large bed, a bathroom with both shower and bath tub. They have a waterboiler and a Nespresso Essenca in every room, safe and a small minifridge. Not alot to choose from in the fridge, but that is probably for the best ;) Nice clean areas. I missed... More 

Was this review helpful? Yes 1
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Nadine S, thank you so much for your very extended review. We highly appreciate all your feedback and hope to welcome you back soon - here in Berlin or in any of our sister hotels around the world. Best wishes, Yours Swissôtel Berlin Team More 

Munich, Germany
Top Contributor
97 reviews 97 reviews
59 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Swissotel Berlin is centrally located in West-Berlin (Close to Kurfuerstendamm/Zoologischer Garten). Not my preferred location in Berlin but the hotel is an excellent choice: Comparably new; nice and friendly environment with lots of wood and Swiss design elements. Large and comfortable rooms (with Nespresso machine); rooms to inner courtyard are especially quiet. Very good sleeping Quality however mattress is a... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear DGE2014, thank you so much for your review. Please let us know next time you will come back that you prefer a softer matress - we are happy to provide you with one then. Hope to see you soon again. Best wishes, Yours Swissôtel Berlin Team More 

Cape Coral, Florida
Top Contributor
95 reviews 95 reviews
38 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here twice on business trips and found both stays enjoyable. The rooms are large with good quality beds and terrific views. The bathrooms are a bit outdated, but clean and comfortable. As someone relying on fast internet, I was pleased to see that I could upgrade to a broadband connection for a reasonable fee. The hotel is... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear capecoraljay, thank you so much for your very kind review. We hope to welcome you back for pleasure one day as Berlin has so much ot offer. Best wishes, Yours Swissôtel Berlin Team More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

--Check in-- Reception open any time day or night. Arrived around 2AM and the guy at the reception desk was very helpful and knowledgeable about the city. Gave us a city map and marked hotel location & recommended cites. 2 Macintosh stations are available near reception for printing documents. When I visited they had an outdated version of Safari (possible... More 

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london
Contributor
17 reviews 17 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I first stayed in Swissotel Berlin was 2013 Christmas, it impressed us very much. So we definite stayed here again during 2014 Christmas, for 3 nights. We took the overnight train from Paris and arrived the hotel early in the morning, we felt tired and asked the front desk lady if we could be granted an early... More 

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear goodmankl, thank you for taking your time to write this very extended review. We are very sorry that we did not fullfill your expectations to the upmost but please allow me to say that it definitely has nothing to do with an Asian look. We are an international operating company and not only welcome guests from all part of... More 

Veikkola, Finland
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, location and staff! we like hotel very much and hotel staff was very very helpful. we use lounge access and that was great. value for money. very good bed and room was great. we plane to come back for this hotel.

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Veikkola, thank you so much for your kind review. We are happy to read that you enjoyed your stay with us so much and hope to welcome you back soon. Best wishes from Berlin, Yours Swissôtel Berlin Team More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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