One of the greatest hotels i have stayed in my life. Nice,friendly and helpfull staff,great and modern interior. Location is excellent too. more

It locates centrally at the zoology garden, The shopping center is nearby as well as good neighborhoods with lots of restaurants. Had very comfortable stay at the hotel. more

We spent 5 nights 12-17 Sept in a standard room at Swissotel. The service was excellent as was the breakfast, we don't understand the poor reviews about breakfasts at all, for which we were spoiled for choice. We asked to sit by a window the first morning and thereafter we were shown to a window table. Reception and conciege answered... more

We stayed for 5 days and we didn't have any complaints. The hotel is in Kudamm street where there is a variety of shops and restaurants and also near a metro station. The room was spacious and had all the amenities needed. We tried the breakfast once and it was ordinary, nothing special. The cafe near the lobby was great!... more

Like all Swissotels I have visited, Berlin provides high quality accommodation and service. The major benefits for Swissotel Berlin are its location and staff. The location is perfect for shopping, public transport and the zoo. The staff are all equally adept at providing the highest quality service, although a special mention must go to the reception staff who were universally... more

Excellent service! Nice staff, great beautiful room on 10´th floor and a wonderful breakfast. No problem with lactosfree products. As good as it can be! more

Lovely modern hotel with a heart. Check in was smooth & easy. Room was wonderful with a great view of the Ku Dam . I liked the low floor lighting for night time trips !! The staff were lovely & very helpful. Well placed on the Kudam ( above C&A !) Breakfast was very good & in a smart room... more

our stay in the hotel was nice with no problems or worries. though the hotel has a huge disadvantage. the atmosphere in the lobby is so cold. you must take the elevator to go to the reception where you find just a small lounge in a cold modern hall. i always used to drink a coffee or a drink in... more

I would recommend this hotel for the service alone, but the building, rooms and public spaces are impressive too. Its a corporate hotel, of course, but our romantic break for my husband's birthday was accomodated perfectly by the charming concierge staff. We found delicious chocolates in our room and a card signed by all the staff on duty (actually signed... more