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All 664 Berlin hotels

Swissotel Berlin

5.0 of 5 Hotel   |   Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
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92%
Ranked #22 of 664 hotels in Berlin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
AuntieLuLu11 Abu Dhabi, United Arab Emirates
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1,655 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for the second time, location is great on Kurfürstendamm (close to memorial church, shops, but also Berlin Messe), I like the modern and clean look of the lobby and rooms. Friendly service - doormen were amazing, greeted by name on exiting taxi (not that usual in Germany that anyone bothers to check a luggage tag and use a guest... More

Was this review helpful? Yes 2
SwissotelBerlin, Front Office Manager at Swissotel Berlin, responded to this review

Dear AuntieLuLu11, thank you very much for this great review. We have shared your very friendly comments with our teams. Sorry, that the room service was not as expected - we will definitely look into this in order to avoid such challenges in the future. Please come back soon - we are looking forward to your next stay. Best wishes,... More

Wemyss Bay, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Swissotel on the recommendation of a friend and were so pleased we did. A quick taxi ride from the airport and we were there. Based on our friends advice we were aware the reception was on the first floor, although it is well signposted anyway. The reception staff were efficient and friendly and happily spoke to... More

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SwissotelBerlin, Front Office Manager at Swissotel Berlin, responded to this review

Dear SandandChas, thank you so much for taking your time to describe your stay with us so kindly. We highly appreciate your words. We are very happy to share your comment with our team - especially the housekeeping team - and hope to welcome you back soon in Berlin. Best wishes, Yours Swissôtel Berlin Team More

London
Top Contributor
54 reviews 54 reviews
39 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently had a short stay at this excellent hotel - great staff and service and wonderfully efficient conference service with great facilities in terms of rooms and environment - Bright and vibrant - large bedrooms and nice location- Great facility

Was this review helpful? Yes 1
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Anthony100, thank you so much for your kind review. It is great to hear that you did not only enjoyed the hotel but also the conference and meeting facilities and its team. We hope to welcome you back soon. Best wishes, Your Swissôtel Berlin Team More

Orange County, CA
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night in June 2014. My family and I were on our way to Prague and spent one night in Berlin. The hotel is located near the Zoo Berlin and all the public transportation (bus, subway, train) were only few minutes walk away. The hotel is new and modern. The two rooms we got... More

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SwissotelBerlin, General Manager at Swissotel Berlin, responded to this review

Dear lvsena, I am very sorry to hear that we did not fulfill your expectations during your stay with us. We have certainly discussed your experiences with our team to avoid such incident in the future. Nevertheless I hope you enjoyed the great city of Berlin as well as the pretty destination Prague. With best regards, Bettina Schuett, General Manager More

UK
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed in various Swissotels many times before (including this one), I was still impressed by the efficiency and friendliness of staff, and overall quality of the room and facilities. Nice, modern furniture, big windows, Nespresso machine. You can open (slightly) the window and get some outside air. The online check-in via email was a nice touch - you can... More

Was this review helpful? Yes 1
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear IliaUK, thank you very much for your review. Great to read that you enjoyed your stay with us (and in other Swissôtels as well). We hope to welcome you back soon. Best wishes, Your Swissôtel Berlin Team More

Padua, Italy
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is well located in old western Berlin downtown. Clean good service. Beds are way too hard. You can ask for a layer of soft bed but you have to read it in the room. If you have little time to pay attention to room amenities like me you will find yourself with your neck locked :). anyway it is... More

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

sorry to hear that your stay was not 100% satisfying for you. Please let know when you will come back - we have different type of mattresses available and are happy to assure a softer matress for you. Also rooms with view towards Kurfuerstendamm are available. Best wishes, Yours Swissôtel Berlin Team More

Gold Coast, Qld
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights in June 2014 in a "Swiss Advantage" room. Thought the bed was going to be uncomfortable as it appeared quite hard, but it turned out to be just the opposite - and there was a pillow menu. Our tariff included free mini bar - there was no wine or spirits - only a couple of beers (+... More

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SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear TwoGerns, thank you very much for your kind review. We highly appreciate that you took your time to share your experiences with us. Best wishes from Berlin, Yours Swissôtel Berlin Team More

Singapore, null, Singapore
Top Contributor
54 reviews 54 reviews
39 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a good deal for a Saturday night booking. Hotel is located in the central of Charlottenburg, 2 mins to U Bahn and 7 mins to S Bahn, surrounded by shops and restaurants. Room is of good size and comfortable. Staff are professional. Free Wifi in room and public space.

Was this review helpful? Yes 1
Worcester
1 review
5 of 5 stars Reviewed 3 weeks ago

A brilliant hotel with friendly, courteous staff who went out of their way to help with any questions you had. The buffet breakfast was excellent, so much choice. The entire hotel was immaculately clean and the upgrade to an outside facing suite was appreciated. A great experience !

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelBerlin, Guest Relations Manager at Swissotel Berlin, responded to this review

Dear Robert S, thank you so much for your kind review. We are very happy to share this with our entire team and are looking forward to welcome you back. Best wishes from Kurfuerstendamm, Yours Swissôtel Berlin Team More

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff were friendly and efficient. They recommended great places to eat and shop. Fantastic location close to transport, restaurants and shopping. Great room, very clean and comfortable bed and pillows.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelBerlin, Director of Sales at Swissotel Berlin, responded to this review

Dear Marie F, we are very happy to hear that you enjoyed your stay and that all wishes were fullfilled. We hope to welcome you back soon. All the best from Berlin, Yours Swissôtel Berlin Team More

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Additional Information about Swissotel Berlin

Address: Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Berlin 5*
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Family Hotel in Berlin #17 Romantic Hotel in Berlin #19 Business Hotel in Berlin #20 Luxury Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
Number of rooms
316

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