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The Mandala Hotel

Travelers' Choice award winner
#20 of 665 Hotels in Berlin
GreenLeadersGold level
Hotel website
Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
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10% off room rate
The Mandala Hotel
Best prices for: 1 room 1 guest
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Ranked #20 of 665 Hotels in Berlin
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
William K
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955 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my wife stayed at the Mandala four nights and from the moment we arrived we were made very welcome by the staff who were friendly and professional at all times, one female member of staff was of great help in assisting us understand the train timetable. The hotel is lovely and in a great location two minuets walk... More 

Was this review helpful? Yes 1
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear William K, Thank you very much for taking the time to provide us with your feedback about your recent stay in Berlin. We are very happy to hear that you felt entirely welcome at THE MANDALA HOTEL. We always try to provide our guests with a feeling of being at home and are glad that you appreciated our effort.... More 

Manchester, England, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel. Spacious rooms but need to ask for cooking equipment if required. Friendly staff and good Michelin starred restaurant. Convenient location . Would have given a 5 rating, but hotel bike hire over twice as expensive as other local places and I did not think this was necessary.

Was this review helpful? Yes 1
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Sue B, Thank you very much for taking the time to write us your feedback about your stay with us. We are delighted to hear that our hotel could convince and that you didn´t only enjoy our spacious rooms, but also appreciated our friendly staff and our 2-Michelin starred restaurant. We are sorry to hear that you were disappointed... More 

London
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a lovely weekend in this hotel. Room spacious and comfortable with a great view, spotlessly clean, very nice and friendly staff and delicious breakfast (I love the herring/cheese Scandinavian option but they'd also cook you eggs/waffles/pancakes etc). Food in the Qui lounge was great too. Also well placed for all the attractions.

Was this review helpful? Yes 1
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear jennie7, thank you very much for taking the time to write us your feedback about your recent stay at THE MANDALA HOTEL. We are delighted that you enjoyed your stay with us and especially appreciated the spacious rooms, the cleanliness, our friendly and helpful staff, as well as the delicious gourmet breakfast buffet. Our food preparation in the QIU,... More 

Malmo, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here one night with my fiance, and we both enjoyed it a lot. The suite was big and comfortable, the bathroom was amazing and i really enjoyed the two balconys. The bed was really comfortable, perfect to rest in after a long day. We had cocktails in the loungebar before we went out to dinner and it was... More 

Was this review helpful? Yes 2
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear annahsd, thank you very much for your extraordinary feedback about your recent stay with us. Getting such an extensive and excellent feedback from our guests delights us in any way. We are very happy that you enjoyed your entire stay at THE MANDALA HOTEL and that the whole hotel, from the rooms to our service, could enrich your journey... More 

Arlington, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Reserved a room via Expedia but used the pay hotel and free cancellation options. We cancelled however Mandala charged our card anyway and would not refund. THIEVES. We had to call them every day for weeks and either the manager ever returned our calls or was ever there.

Was this review helpful? Yes 3
THE-MANDALA-Team, Geschäftsführer at The Mandala Hotel, responded to this review

Dear sweetpeakittensshoes, thank you very much for taking the time to write to us concerning your issue. You have reserved a room at THE MANDALA HOTEL through Expedia and chose to pay directly at the hotel. Our reservations team was not working with this opportunity of direct payment through Expedia before and was rather used to receive the money from... More 

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were friendly and helpful. The rooms were well appointed, quiet and the bed comfortable. The soap and shampoo were natural which was a pleasant change. Located near train, bus, underground interchange made moving around easy. Would stay again.

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THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear David Nevill M, Thank you very much for taking the time to write us your excellent feedback about your recent stay at THE MANDALA HOTEL. We are delighted to hear that you enjoyed your entire stay and were especially pleased by our friendly and helpful staff as well as the comfortable suites that offer great comfort and peace in... More 

Hong Kong
Top Contributor
95 reviews 95 reviews
53 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I picked another member of Design Hotels last year in Berlin and I am very happy with my choice this year. The location is excellent. Right across Sony Centre and steps away from Arkaden Mall and also close to the new Mall of Berlin, the biggest mall in Germany. Again, steps away from Underground that it is super convenient for... More 

Was this review helpful? Yes
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Sheepo, thank you very much for your marvelous feedback about your recent stay with us. We are delighted to hear that our hotel could convince you entirely and that not only our spacious rooms and the great location, but also our services and your lunch at the 2 Michelin-starred restaurant FACIL were to your complete satisfaction. We are looking... More 

Denver, Colorado
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you are visiting Berlin and would like your hotel staff to know something about the city such as where to go, what to do or just getting you a cab do not stay here. I have to give Mandala props for having a very clean and comfortable hotel. Everything was very modern and we had a suite so we... More 

Was this review helpful? Yes 2
THE-MANDALA-Team, Geschäftsführer at The Mandala Hotel, responded to this review

Dear Greta O, thank you very much for taking the time to provide us with your feedback about your recent stay at THE MANDALA HOTEL. We are delighted to hear that the cleanliness and comfort of our hotel could convince you and that you appreciated the size and style of the rooms. Nevertheless we are sorry that we couldn´t meet... More 

North Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Mandala offers outstanding quality all-round, from the professionalism, friendliness and good-humour of the staff (all staff) to the spacious and beautifully-equipped rooms and the quality of food and service in both the breakfast area and the restaurants. The hotel is very conveniently located close to the historical centre of the city, and offers a great home base for walking... More 

Was this review helpful? Yes 1
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear John S, thank you very much for taking the time to write such an extensive feedback about your recent stay at THE MANDALA HOTEL. We are very delighted to hear that our hotel has absolutely met your expectations. Our professional and good-humored staff was very grateful to read your positive words about them. We are also very happy to... More 

Top Contributor
202 reviews 202 reviews
48 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Relatively new, very clean, and all of the adjetives in the title. I enjoyed the best appointed Jr. Suite I have stayed in in 5 star hotels in central Europe. The largest bathroom by far, with separate shower, large tub, dual sinks and a design and amenities typically found in a resort, not a hotel. Highly recommended !

Was this review helpful? Yes
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear chichenuxmal, thank you very much for your excellent feedback about your recent stay with us. Receiving such a great feedback from a frequent traveler as you are, delights us very much. We are happy to hear that you enjoyed the entirety of our hotel, including our great location, the spacious rooms with great views and our restaurant. Furthermore, we... More 

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