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Waldorf Astoria Berlin

#37 of 665 Hotels in Berlin
Certificate of Excellence
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Hardenbergstrasse 28, 10623 Berlin, Germany
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Waldorf Astoria Berlin
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Waldorf Astoria Berlin
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571 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

I stayed with my girlfriend 24/2/15 -27/2/15 and I have to say that it is by far the best hotel service I have experienced. From the check in, porter, housekeeping, the Lang's Bar staff, Les Solistes waitstaff, breakfast team we are exceptionally thoughtful, caring and professional. I have to commend the Waldorf for really making us feel welcome throughout and... More 

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Munich, Bayern, Germany
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I was worried about the name, as I associated it with the Waldorf in New York, which has (or used to have) a lot of fluff. Fluffy curtains, fluffy bed covers, fluffy looking carpet, you get the picture. This hotel is refreshing and it works (I will get to the burger bit later). The rooms are quite large, the staff... More 

Was this review helpful? Yes 1
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Your evaluation has been very gratefully received and it has been an especial pleasure to read your compliments regarding our staff and your detailed description of our location. It is very nice to read that you have visited our beautiful Lang Bar, which has just been voted one of the seven best bars in Berlin and that you enjoyed our... More 

Copenhagen, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I give Waldorf Astoria Berlin my warmest recommendations! From the moment we arrived we could defiantly feel that the hotel takes very good care of their guests! The service is impeccable, but the term "service" is also said to be invented at The Waldorf, which I believe ;-) It was my boyfriends birthday while we were staying there, and the... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Gorgeous! We feel overwhelmed by receiving your lovely recognition of our True Waldorf Service! We passionately dedicate ourselves to delivering an once-in-a-lifetime service experience- without fail and we try our best to excel at anticipating guest needs, delivering an individual and personal experience. The team will be thrilled to read your kind words! Thank you also very much for recommending... More 

Worcester, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's location is very good, right by the main street of Berlin. There is an underground station and also the railway station within 5 minutes walk, so all city's attractions are easy to reach. We managed to get a bus from the airport, which arrived at the hotel's doorstep. It takes about 20 minutes. The hotel service was nice... More 

Was this review helpful? Yes 1
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

A big thank you to Worcester City on the banks of the River Severn, in the heart of England. Your evaluation has been gratefully received and it has been an especial pleasure to read your detailed description of the surroundings of our location. I am glad that you have enjoyed the elegant design of our beautiful property and appreciated so... More 

Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

overall another nice experience. I have spent 7 nights at this Hotel and despite the fact that during ITB is most probably fully booked, there are certain areas like F&B that could in my opinion be improved including the bar where with just few people, the service tend to be slow. Great concierge and rooms are spacious with a nice... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

What a great review from hypermodern Dubai! I am very pleased to forward your compliments to my staff! Yes, we were fully booked! Especially during ITB we love to receive our guests from all over the world! It is wonderful to read that you had the occasion to visit our elegant Lang Bar, which recently has been voted one of... More 

Woodbury, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You simply cannot beat the hospitality and customer service here at the Waldorf...from the personalized attention and customer service to the elegant appointments to the superb location...this hotel is truly perfect. We stayed in March, 2015, on a family tourism visit to Berlin. The location is wonderful, with so much to see and do so close. The front desk staff... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

We send you our warmest regards from very sunny Berlin to nearly straight over the Atlantic Ocean located Woodbury, originally called Red Rock, in Minnesota. Thank you so much for taking the time to rate us on Tripadvisor and for all your words of praise regarding our magnificent staff, our property and its location. How fantastic that you took the... More 

Mumbai (Bombay), India
Top Contributor
195 reviews 195 reviews
148 hotel reviews
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Berlin for 2 days on business. Being a HH Gold member I decided to stick with one of their brands. This is a new hotel so decided to try it. The location cannot be beaten. Its right off Ku'dam, the main shopping area in Berlin. This is West Berlin and not the old east side. It is... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

What a tremendous review from magical Mumbai. The team will be thrilled to read your kind compliments and words of praise! Thank you so much for taking the time to share the experience about your recent stay and especially for mentioning our fantastic Internet speed. You are right, it is incredible how fast it works and that this allows ours... More 

Camarillo, California
Top Contributor
63 reviews 63 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall the stay here is very nice, but just not up to par for a Waldorf Astoria. No free internet in the rooms, horrible toilet paper, and the location is a bit challenging for tourists unless you know German well enough to take the train.

Was this review helpful? Yes 1
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Thank you very much for rating us from beautiful California and for all your words of praise regarding our staff and property. Our Concierges would have loved to assist you and to provide you with any information needed. To reach Stadtmitte you only need 6 minutes with the S- Bahn or 10 minutes by Metro - both are located in... More 

Twickenham
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I feel a bit of a fraud reviewing this hotel because I did very little more than just sleep here and take a dip in the wonderfully deep bath. But I had to write something, it seems such a nice place and the views are really spectacular. I had a suite on the 29th floor (which was kindly provided for... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

SPECTACULAR!!!! I am delighted to read your wonderful description of our exclusive and unique Waldorf Astoria and its lovely and centric location. As we are striving for excellence in all our departments, it makes me more than happy to read that you appreciated our True Waldorf Service, our Waldorf Astoria Signature beds and the incomparable view over the City West... More 

Austin
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I lead a delegation of more than a few rooms this hotel. My colleagues had a much better experience that I. Upon check in, I was given a handicapped room on the 6th floor that had a view of a wall. The reason I asked to change was that the closet was so low that I could not hang my... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

At the Waldorf Astoria Berlin we take pride in ensuring our guests’ satisfaction but unfortunately, sometimes we do not meet your expectations .Especially during fairs like the ITB we are fully booked and in your case there has been no other possibility to offer you a room on another floor. Please accept our sincere apologies for the inconvenience you may... More 

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Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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