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Waldorf Astoria Berlin

#33 of 666 Hotels in Berlin
Certificate of Excellence
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Hardenbergstrasse 28, 10623 Berlin, Germany
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Waldorf Astoria Berlin
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654 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Trier, Germany
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Shopping trip in December with my wife. We arrived early, and were welcomed with a coffee and cake in the café while our room was prepared. Room was excellent with great views of the zoo side of town. Service was great, along with the cocktail bar upstairs. We will return. Perfect stay.

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London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent modern hotel. When you book a 5* hotel, you expect the best and we were not disappointed. The staff were on the whole very good- one male concierge was a little patronising to our questions (it was our first time in Berlin), but overall, very friendly staff as you would always expect at the WA. The rooms were excellent-... More 

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Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Exceptional service and warmth was shown to me and my mother during our stay at the Waldorf Astoria Berlin.Gregor greeted us at the front desk and gave us an immediate tour of our stunning rooms and later that evening Linda, one of the finest concierge we have had the pleasure of meeting so wonderfully assisted us and made our stay... More 

Was this review helpful? Yes 1
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

We are simply overwhelmed to read your wonderful comments regarding our staff. We pride ourselves on our personal service and your comments suggest that we are achieving our aim. You are right! Linda is amazing. She achieved last year the highest professional recognition which is the “clefs d’or” as our other three concierges. I will proudly forward your compliments to... More 

Toronto, Canada
Level Contributor
232 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago

We were staying nearby, but took our customers to this bar nightly. The bar is beautiful, amazing selection of everything, and a very sophisticated a chic vibe. The serve almonds and olives on each table, and service was very friendly and prompt.

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

It is wonderful to read that you had the occasion to visit our elegant Lang Bar, which recently has been voted one of the seven Top Bars in Berlin! Next week summer finally arrives in Berlin! Please come and enjoy our special cocktail creations on our summer terrace located on the 6th floor! More 

Bangkok, Thailand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is nice, but a bit old. supper crowded when we were there second week of June. my room was a suite, very big, but located on the 3rd floor, facing the main road, supper noise, and there are at lest two construction sites right next door, really not nice. do not recommend. reception staff supper slow, I arrived... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Thank you very much for your detailed feedback. Do you know that we have excitedly celebrated our second birthday on the 28th of December 2014? We are very pleased that we were able to room you shortly before 13:00 hours instead of our guaranteed check in time at 15:00 hours and that you have enjoyed your beautiful suite. We will... More 

Dijon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfection to every single detail, a bit formal but this is expected in a 5 star hotel. The quality of the double bed was just amazing as was the breakfast. I can not think of any thing negative, may be a hint of smoke smell left by uncaring visitors before me.

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

What a great review from the town of Dijon - so famous for its good food and wine! It is incredible but you will host the International Gastronomy Fair for the 85th time. Thank you very much alsoon behalf of the entire team of the Waldorf Astoria Belin. We would love to welcome you back in a not too distant... More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel with a great location. The staff was polite and very helpful. Easy access to shops, restaurants and the subway. The block house steakhouse opposite the hotel is a must-do, when in Berlin. Wifi in the room is expensive, but we were given complementary access because of the Hilton Honors card. In summary, reasonably priced and surely a great... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Wow! We are delighted to read your wonderful description of our exclusive and unique Waldorf Astoria and its lovely and centric location. It is a wonderful experience to watch the animals of the zoo and the recently restored Kaiser -Wilhelm - Gedächtniskirche, which is one of the symbols of the city from our exclusive library on the 15th floor. Have... More 

Wayland, Massachusetts
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

25 Euros for internet even with a Hilton Honors membership. And even then you must reapply and re-sign in every time you turn off your device. Hotels don’t charge separately for water or electric, the Hilton group must stop trying to for the basic service of internet. It sets the tone for not very generous service… they also charge 24... More 

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Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Thank you very much for rating us from peaceful Wayland! We are very sorry that our Art Deco decoration of our Parisian Designer bureau: Inter Art Études who have designed the interiors of our beautiful property did not met your expectations: they have only used the highest quality materials such as Black Portoro, Noir Saint Laurent, Calacatta Oro or Palisander... More 

Boston, MA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Luxurious hotel in the heart of Berlin. Great views and city access. Rooms were exceedingly clean, staff was impeccable and service was efficient. The breakfast room service provided seriously fresh fruits and timely service delivery. The rooms themselves included simple yet high tech electronic draps, lighting, etc. Good amount of electronic connections provided as well mounted /hidden in the room.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

We would wholeheartedly thank you for your really nice and detailed description of our helpful staff and our beautiful property from buzzy and beautiful Boston. We are looking forward to welcoming you back soon at the Waldorf Astoria Berlin! More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel was lovely, rooms with great views, good location but we had a medical emergency and had to leave quickly and the concierge (2 of them over 2 days)was wonderful helping us to re arrange flights and our other reservations but the desk staff were very rude and refused to listen to us or help us. We wrote a... More 

Was this review helpful? Yes 1
Gregor A, Geschäftsführer at Waldorf Astoria Berlin, responded to this review

Thank you very much for your review and for your compliments regarding our helpful staff and our beautiful property. We really hope that your wife has recovered her health and is doing well. You have booked the advanced purchase rate for your stay at the Waldorf Astoria Berlin and we upgraded you to a Corner Suite due to your status... More 

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Neighborhood Profile
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Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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