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Waldorf Astoria Berlin

5.0 of 5 Hardenbergstrasse 28, 10623 Berlin, Germany
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Certificate of Excellence 2014
Waldorf Astoria Berlin
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Waldorf Astoria Berlin
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450 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stamford, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an imposing luxury hotel in a good location. Impressive, right from when you walk through the sliding curved doors (apart maybe from the famous 'scribbles' on the wall). Friendly helpful staff and comfortable luxury rooms, although the cheap shampoo/body wash containers are not as you would expect. You may find the Wi-Fi expensive €12/hr or €25 per day,... More

Was this review helpful? Yes
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

May I express my gratitude for taking the time to compose this enthusiastic review here on Tripadvisor and to share your wonderful experience with us and the readers? I will forward your words of praise proudly to my team and especially to the breakfast & kitchen staff! Please take note that our guests have free Internet in the lobby, in... More

Apollo Beach, Florida
Top Contributor
150 reviews 150 reviews
72 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having stayed at the Ritz, the Westin Grand, Hilton, and the Grand Hyatt in Berlin i would say i am an expert at the advantages of each hotel. So let me focus on the Waldorf and give you some thoughts on its competitors I had a Jr Suite, very nice room, perfectly quiet due to double windows. Yes its on... More

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Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

All the best from Berlin to fabulous Florida! Thank you very much for taking the time to post such a wonderful feedback about your recent stay at our beautiful property. As we are constantly striving for perfection comments like yours are very important for us. I will delightfully engage your comments with my staff. Please take note that we offer... More

London, England
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

To get to the Waldorf Astoria from Berlin Tegal airport catch bus number X9 or 109 to Zoologischer Garten costs 2.60 Euro, you can pay on the bus or buy a ticket in the airport kiosk itself. The bus takes about twenty minutes and stops near the Waldorf Astoria. The hotel building is modern but has the 70’s feel about... More

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Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

Thank you very much for taking the time to add such a detailed and fantastic description of our elegant property, its location and some of the tourist attractions which are offered close to the hotel to this platform. I will forward all your words of praise very proudly to my staff members. It is also very nice to read that... More

Dubai, United Arab Emirates
Top Contributor
75 reviews 75 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Waldorf Astoria in Berlin is among the top 5 hotels I have stayed in my life. Everything is superb. Located in front of the Berlin zoo, it has amazing views. The rooms are modern and extremely well decorated. Service is top class. Employees really care about their guests. Dining experience is unique. Breakfast and lunches are varied, very good ingredients,... More

Was this review helpful? Yes 2
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

There is nothing more rewarding and encouraging than your recognition of our daily commitment to meet our guests’ requirements and expectations and we thank you most sincerely for sharing your experience with us and with all the Tripadvisor community. I will forward your words of praise proudly to my staff. The entire team of the Waldorf Astoria Berlin is already... More

Wroclaw, Poland
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited this hotel with my son a few days ago for two nights. We arrived by car. From the very moment of reaching the hotel everything went very smoothly. The hotel staff took care of everything. They were very friendly and professional at the same time. Not to mention that we were given an upgrate to an amazing suite... More

Was this review helpful? Yes 1
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

Dear Mrs. Filipidu, Thank you so much for your kind comments, we are simply overwhelmed to receive them.Your recommendation of our wonderful and elegant property and your words of praise regarding our staff, show that we are achieving our guest’s expectations and this is something we are constantly striving for.We are also very happy to read that you enjoyed so... More

Espoo
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I agree with all the positive comments of the previous reviews. I would have given 5 stars, were it not for the rude receptionist signing me in. I had paid for a junior suite with an upgrade if available. This was totally neglected, until I pointed out this in my voucher. Her comment was that she cannot tell if I... More

Was this review helpful? Yes 1
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

May we offer our unreserved apologizes for the way your inquiry was managed? Whenever possible we always strive to offer an upgrade, however on this occasion it was not possible due to the hotel being fully occupied since weeks. Beside of this unfortunate situation I am very happy to read that you have enjoyed your stay at our beautiful property... More

Airdrie, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the front door and the Valet staff were very welcoming. Check in was very quick and our bags were taken up with us to the 15th floor. The room was spacious and had a good view of the Zoo Park. Apple TV in the main room. TV in the mirror glass in the bathroom. The room was... More

Was this review helpful? Yes 1
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

We are very happy to read how much you have enjoyed your stay at our beautiful and elegant property which is surrounded by plenty of attractive touristic offers and shopping possibilities. Thank you very much for your words of praise regarding the breakfast. We are constantly striving for perfection and it is very nice to read that we are getting... More

Kiruna, Sweden
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, the hotel itself is very cozy and elegant, the staff is kind and polite however upon check-in I have received only my room number as an information, nothing else about the hotel or any in-house services. At check-out I had the feeling that the reception was dealing with something else than checking-out the guests - I was transferred 2... More

Was this review helpful? Yes
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

It is so nice to read your words of praise regarding our staff and beautiful property in the historical City West and that you have enjoyed so much our breakfast room and library. Please apologize for the inconvenience caused during your check in and out, even if I am surprised about your comments regarding the check in, because we usually... More

Giessen, Germany
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for one night, in October 2014, for business. The hotel has an outstanding location, at Zoo Station, and as such, one has excellent access to the outstanding and well-priced Berlin public transport network. There is literally a U-Bahn station at the front door fo the hotel. One is also in the centre of former "West Berlin", and within... More

Was this review helpful? Yes 1
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

Greetings from Berlin and thank you very much for your words of praise about your recent stay, which represent the best reward we could wish for! We are so happy to read that we were able to exceed your expectations with our beautiful property and its world class service. We are very much looking forward to be your new home... More

Tel Aviv
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 22, 2014

It's an amazing experience to arrive at a hotel and not get disappointed about anything. The room had 180 degrees view...the bed was comfortable, the lounge great and it even had a nespresso machine with some capsules... I was here for work and stayed in the hotel's presidential suite with the CEO and other senior management staff - amazing service... More

Was this review helpful? Yes 1
Gregor A, Manager at Waldorf Astoria Berlin, responded to this review

Thank you so much for your words of praise describing our beautiful property. I am very happy to read that you slept so comfortable in our magnificent Waldorf Astoria Signature beds. Our exclusive Presidential Suite you have mentioned, recently obtained the prestigious World Travel Award 2014 for the best Leading Hotel in Germany and the best Suite. It’s an enormous... More

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Additional Information about Waldorf Astoria Berlin

Address: Hardenbergstrasse 28, 10623 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte , Tiergarten
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Berlin 5*
Number of rooms: 232
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