The Tourist Information office in Berlin booked this hotel for us - which is simply not acceptable that it was such a bad hotel, after asking for a recommendation. From the moment we walked in, things didn't feel "right". We were asked to pay cash upfront because the card machine was broken, the promised WiFi internet connection is "still being... More

on my third visit to Berlin but my first stay at this hotel, a bad experience. It was a busy weekend and the hotel was full, I was put in a small room at the rear of the hotel: plug in basin would not open and close properly, shower head tied up with fabric tape to keep it in place,... More

Well, lets start from the beginnig: i had to wait almost 40 minutes until they find a room to me; there's no elevator in the floor, but between the floors, so you have to take your bags downstairs or upstairs depending on the floor you will stay; the room was the smallest room I have ever stayed and the bathroom... More

We stayed there for a couple of days with friends during which time I was bitten badly. I emailed the hotel to suggest they fumigate the room but have heard nothing from them.

this is not a hilton or even anything close to luxury but it's clean and the staff relatively hospitable plus it wont cost you the earth. we did have one or two problems, no clean towels on the last day despite having asked for some, very little english spoken by the staff (not really a dig - maybe we should... More

November 2008. We had booked another hotel but there were some problems so after some phonecalls we checked in at the BB hotel Berlin. The personel was very friendly and we've got a room directly. It was no problem that we were there very early (we left home, the Netherlands at 03.00 am so we were very tiered) In the... More

Hotel was okay - great location for Folsom Europe (on fuggerstrasse) - but the hotel facilites and hospitality are VERY BASIC. The general hotel was kept clean and tidy, there is no do not disturb signs in the hotel, or housekeepers who observe your wishes. The hotel isn't profecient in bookings - as they got ours mixed up! and the... More

Small rooms- dated and rather dirty- Beds are uncomfortable- old TVs with limited programs- Sparce bath with 1 hand and 1 small bath towel- Staff is rather cold and unfriendly- Limited english. Location , ok but not great. Would not stay here aagin.

Loved the location, hotel is very old and service is very limited! front desk need to work on thair english. rooms fairly clean. good value for price.