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Mercure Hotel & Residenz Berlin Checkpoint Charlie

#39 of 668 Hotels in Berlin
Certificate of Excellence
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Schuetzenstrasse 11 | 10117 Berlin, 10117 Berlin, Germany
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1 room 1 guest
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Mercure Hotel & Residenz Berlin Checkpoint Charlie
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2,432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Hemel Hempstead, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Really good location and easy walking distance to all the main sights. Room was lovely, very clean and a great size. Very comfy bed, coffee maker in bedroom. Staff friendly and helpful. Nice bar and courtyard.

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United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed here during August for 3 nights and had a great experience with the staff. The food was excellent and everything as expected. The location is absolutely superb. I would recommend it wholeheartedly.

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Daniela B, Employee at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Jayne X Thank you very much for your great review. This feedback will serve as an encouragement to all of our staff. It seems that we have done something right =) we would like to thank you one again for taking time to leave such a nice comment. We hope to welcoming you once again in Berlin and of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

In the begining of july I stayed one week in Mercure, just to be a recognized hotel's chain I didn't mind with my luggage. I left my bag open because there were not valuables itens in there. But for my surprise, they stole a RayBan glasses with it's case and a Bobbie Brown lipstick (used!!). Shame on you people!

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is just around the corner from Checkpoint Charlie. Rooms are very well appointed and very clean. The breakfast is quite splendid with something for everyone. You are within walking distance from the U bahn network as well as being close to many fine restaurants.

Was this review helpful? Yes 1
Daniela B, Employee at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Stuart F Thank you for tanking time to rate us on TripAdvisor reading your comment was a pleasure for us. We would like to thank you for this lovely comment . We are looking forward to welcome you once again Kind regards The Mercure Team More 

Milton Keynes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

very good location and convenient for sightseeing and for Ubahn. The Privilege family suite was very spacious and well appointed, and is very good value. Breakfast was good with plenty of choice and regularly replenished. The hotel staff were friendly and helpful.

Was this review helpful? Yes 1
Daniela B, Employee at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear suzyp1 Thank you for taking the time to evaluate our hotel. We are pleased again and again that our hotel and staff is appreciated by guests. We are looking for to welcome you in our hotel again. Best regards Your Mercure Team More 

Braga
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has got a good location, the rooms's size is very good with plenty of space. When we arrived our room ( a non-smoking room) was with a strong smoking smelll. We told that to the receptionist girl as it is very unpleasant to sleep with such a smell. She was rude and talked to us as of it... More 

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Daniela B, Mercure Team at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Renata Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Ulm, Germany
Level Contributor
111 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed 1 week ago

All in all a good hotel: staff is very very polite (at reception helpful, at restaurant very friendly), location is not bad, rooms are relatively new. As an Accor Platinum Member I got a nice upgrade. But there are some - admittedly mostly minor - problems: - rooms on 7th floor are to my experience very noisy due to AC... More 

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Den Haag, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful hotel with very helpfull staff. Nice large, comfortable and clean room on the 8th floor with free coffee and tea supply. Beds very good! We had breakfast at the hotel and this was very good. Many of the highlighs were within walking distance, and the subway only a few hundred meters away.We had a perfect stay in a pefect... More 

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Daniela B, Employee at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear wisovin thank you for tanking time to rate us on TripAdvisor reading your comment was a pleasure for us. We would like to thank you for this lovely comment. This feedback will serve as an encouragement to all of our staff. We are looking forward to welcome you once again Kind regards The Mercure Team More 

Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room is too big for only 1 person. You'll get a working space desk. The best thing is you'll get several choice of coffee in your room! And also dont have too bring your own shoes polish, you'll get that in your room. Near the tourism place, only 5mins walk, you'll get checkpoints Charlie. Love the outdoor place to have... More 

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Daniela B, Front Office at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Lena, thank you for tanking time to rate us on TripAdvisor. We really appreciate your comments regarding your stay. We are satisfied that you have enjoyed the room and his benefits. So we do hope that you will be visiting us in future as well. =) With kind regards from Berlin The Mercure Team More 

Essex, United Kingdom
Level Contributor
104 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As the title says this is my favourite Mercure Hotel and as usual it lived up to expectations. Spotlessly clean, comfortable and excellently located it is definitely to be recommended. I have already booked another stay in October !

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Daniela B, Front Office at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Doug. thank you for tanking time to rate us on TripAdvisor reading your comment was a pleasure for us. We would like to thank you for this lovely comment. This feedback will serve as an encouragement to all of our staff. We are looking forward to welcome you in October once again =) kindest regards The Mercure Team More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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