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Mercure Hotel & Residenz Berlin Checkpoint Charlie

#36 of 667 Hotels in Berlin
Certificate of Excellence
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Schuetzenstrasse 11 | 10117 Berlin, 10117 Berlin, Germany
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1 room 1 adult
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Mercure Hotel & Residenz Berlin Checkpoint Charlie
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2,598 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having dithered for quite a while which hotel I should choose I decided to go with Mercure Hotel & Residenz Checkpoint Charlie. It was the perfect choice for me. The hotel is very central, just two blocks from Checkpoint Charlie and equidistant between Kochstraße and Stadtmitte underground stations. I arrived at 13:00 and, to my surprise, the room was ready... More 

Helpful?
Thank ILoveLondonandNYC
Moscow Oblast, Russia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Nice staff.always cheerful and smiling. Even taught us some German words. Very memoriable. Danielle is a great guide. Rooms very clean n big. Late Breakfast was evven provided for long sleepers . Restaurwnt had good food

Helpful?
Thank Irinalovvlad
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed in this hotel on both the occasions I have visited Berlin - April 2012 and January 2015. I have stayed in apartment rooms on both visits, which were both very spacious. One even had 2 toilets (upstairs and downstairs). Nice but simple kitchen facilities. Very clean. Great, helpful staff. Only negative is the only tv channel is... More 

Helpful?
Thank Antonia V
Daniela B, Front Desk at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Antonia, We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Hemsedal, Norway
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was a long point of discussion with friends, having been looking for the perfect location as a base it was a choice between two. The friendliness of the bookings team when I contacted them sold this one as the winner. We stayed in a two bedroom privilege suite which featured two separate bedrooms, a bathroom and separate toilet.... More 

Helpful?
1 Thank pebbles201
Daniela B, Mercure Team at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear pebbles201 Thank you for taking time to rate us on Tripadvisor. Reading your comment was a pleasure for us. We would like to thank you for this lovely comment about our rooms. We are delighted that you could enjoy them. This feedback will serve as an encouragement to all of our staff. We are looking forward to welcome you... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a brilliant location to explore Berlin. The staff were excellent, they pointed us in the direction of the best sights and shopping. The room was well equipped and I got the best sleep during my entire holiday in this hotel. I can recommend staying here, I will return to Berlin, it's an amazing city, and when... More 

Helpful?
1 Thank A TripAdvisor Member
Daniela B, Mercure Team at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Guest Thank you for your stay in our house and for the positive feedback. We are delighted that you enjoyed your stay in our house and hope on your next trip to Berlin again to welcoming you. Best regards Your Mercure Team More 

Stuttgart, Germany
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Berlin for 3 nights and this hotel was perfectly located for our needs/price. The staff was wonderful and friendly. The bed was harder than we prefer, but our room was fabulous. We ended up with an apartment style room on the 8th floor and the heated floors in the bathroom were wonderful on the snowy mornings! We... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank CAtravelingabroad
Daniela B, Mercure Team at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Guest Thank you for taking time to rate us on Tripadvisor. Reading your comment was a pleasure for us. We would like to thank you for this lovely comment about our rooms we are also proud of them especially the appartments. We are delighted that you could enjoy them. This feedback will serve as an encouragement to all of... More 

Moscow, Russia
1 review
5 of 5 stars Reviewed 2 weeks ago

Great, comfortable and clean rooms, careful staff, tasty breakfast.The hotel is located 15 min walk from the center and 5 min walk from the metro station. Free wifi, although it annoyed a bit to log on every day with new loooong login and pass. Any way we've had nice vacation with my family.

Helpful?
Thank avolodin74
Daniela B, Front Office Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear avolodin74, thank you for taking time to rate us. We are glad to hear that you enjoyed your stay in our hotel. Well we know about the Wifi problems and we do everything to make it better. We hope to see you again. Nice and cold greetings from Berlin, your Mercure.Team More 

Christchurch
Level Contributor
121 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location - 100m from the corner of all the action and placed down a side-street so not bothered by noise and people. Got a fabulously large room/suite which must've been approx. 70sq/m. It was oldish in style but clean sheets, towels big bathroom and we got a kitchen. Easy check-in. The female on check-out did not want to be... More 

Helpful?
Thank kirstyjane
Daniela B, Employee at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Kirstjane thank you very much for taking time to evaluate our hotel on TA. We are delighted that you have enjoyed your stay and furthermore I would like to apologize the behavior of our employee on check out. We hope that you will visit us once more or maybe tell your friends to come by. Thanks once again Best... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Been there with 2 friends in one room. The stuff was friendly and helpful. Rooms ware clean. The hotel placed need all sites ( 2 minutes Walk from Checkpoint Charlie) Recommended ! Definitely will visit again.

Helpful?
Thank Katia C
Daniela B, Front Desk at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Mercure is well situated both from a touristic and business perspective, being close to Potsdamer Platz and very close to the eponymous Checkpoint Charlie. The rooms are as one would expect of Mercure: pleasant, cozy enough and clean. I've also stayed in one of the Apartments in the Residenz and the kitchenette is functional if rather sparsely kitted out.... More 

Helpful?
Thank Teagra
Daniela B, Front Desk at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

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Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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