Being a seasoned traveller I like to be surprised by new places or even hotels. The Art'otel Berlin gave a whole new definition to brilliant. The hotel's location was absolutely sublime, right near the shopping street and in the centre of the city very close to Kurfurstenamm station which takes you on a five minute train ride to your desired...
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This Hotel is in an excellent location - a 2 minute walk from Kurfürstendamm and a short bus ride to Zoologischer Garten which is one of the main transportation hubs of the City. There are also lots of Restaurants around the Hotel where you can go in the evenings. I strongly recommend a little Italian Restaurant called 'Pizza Bar Jolly'....
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They call the hotel "Art'Hotel" because the put poster on the wall. It's a medium hotel, nothing incredible only the location is good. I found it quite expensive for what it is !
The location is great near to the main shopping street. Old rooms with no renovation for long time. You cant trust this hotel as they charge my credit card after i left for Euro 20 with no usage of any hotel; service.
Dear Zohar4,
thank you very much for the feedback you have given us. I was very pleased to hear that you loved our convenient location close to the Kurfürstendamm/Zoologischen Garten.
I would like to inform you that it is common practise in hotels all over the world to hold a small amount on your credit card as a guarantee for...
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The hotel is a block off Ku'dammstrasse so central to shopping, restaurants and transport. The hotel itself is Andy Warhol inspired - fab decor and has a restaurant and bar. Would definitely stay here again .
Dear kiwiroadtrip,
we appreciate you taking the time to give us some fantastic feedback via Tripadvisor.
On behalf of our entire staff here at the art'otel berlin city center west we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Katja Hagenbucher
Hotel Manager...
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We booked a king size room for our anniversary and turned up to find a twin room. When we complained about the room, there was no apology but the receptionists spoke German the whole time while discussing the room. While I'm not fluent in the language, I know enough to get by so when they said the room they were...
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Dear Mhazza30,
we appreciate you taking the time to give us some valuable feedback.
On behalf of our entire staff here at the art’otel berlin city center west I apologize for the concerns you have about your experience at this hotel.
I am very sorry that the room was not up to your expectations. Unfortunately we didn't know in advance...
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We checked in early but were not able to go to our room as it was not ready. We left the hotel and returned around 22:00 after an amazing day of exploration. Given our early check in, we expected preference when rooms were allocated. Unfortunately we got room 612 in the old part of the hotel. It was a very...
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Dear Wandamor,
thank you for taking the time to post your review on TripAdvisor following your stay with us here in the art’otel berlin city center west.
I am very sorry to hear that the room we have allocated for you has not met your expectations. In April we had a very high occupancy with guests staying a minimum of...
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I never enjoy being in a hotel that's doing construction but I guess it was just bad timing. I also don't particularly like stating in a hotel used by large tour groups- again just my bad luck. Aside from that the lobby reaked of meat pies!
The rooms are like they are in the photos. Spacious bathrooms. Nice enough decor...
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Dear Melbournetraveller20,
we appreciate you taking the time to give us some valuable feedback via Tripadvisor.
First of all I would like to inform you that we have finished the extension of the hotel in November 2011, therefore I am assuming that you must have stayed with us last year? I am very sorry if the construction site has caused...
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Our first room smelled of smoke, but the staff happily moved us to another room in the new wing. Clean, light and quiet.
Dear thjc,
we appreciate you taking the time to give us some feedback via Tripadvisor.
On behalf of our entire staff here at the art'otel berlin city center west we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Katja Hagenbucher
Hotel Manager
email:...
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Stayed here for three nights as part of a sight seeing trip of Berlin.
The hotel cannot be faulted for cleanliness; the rooms are modern and not in any way dated.
The only problem we had was with the air conditioning, which failed to work leading to a very hot room. However upon telling management we were quickly moved to...
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Dear tiger_bob85,
Thank you for your excellent review of our hotel and I appreciate your kind comments about our staff members, the central location and our clean rooms. I am also glad you loved our brand new hotel bar.
Thank you again for taking the time to write a review and we hope to see you soon again!
Sincerely,
Katja...
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