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art'otel berlin city center west

#249 of 666 Hotels in Berlin
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Lietzenburger Strasse 85, 10719 Berlin, Germany
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art'otel berlin city center west
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628 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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kildare
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Good value, friendly staff, good location. Compact room. Nice bar but not cheap. Just 2 quibbles: 1. Please put a notice in lift that room card has to be swiped on control panel to activate buttons. This would save frustration to those unfamiliar with this requirement. 2. Having a shower in the bath may be a slip hazard due to... More 

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khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear KildareGunner. we appreciate you taking the time to give us some valuable feedback via Tripadvisor. On behalf of our entire staff here at the art'otel berlin city center west we would like to thank you for your visit and we hope to see you again when your travels bring you back to the area! Sincerely, Katja Hagenbucher Hotel Manager... More 

Leicester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The location of the hotel was in a fairly quiet area in Berlin, but had access to a nearby underground to visit attractions, museums and galleries etc. Our room was basic with two twin beds pushed together (we'd asked for a double bed). We couldn't get the TV to work and the view wasn't exactly inspiring. There wasn't any tea... More 

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear Lucy S, we appreciate you taking the time to give us some valuable feedback via Tripadvisor. Please accept my sincerest apologies in regards to our minibar service. Obviously it should be equipped with tea and milk, too. Please be ensured that I have addressed this already to my team members. On behalf of our entire staff here at the... More 

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I had never been in Berlin before so we didn't really knew what a great location would be for us as a young couple to stay. But I was really glad we stayed in this hotel even though we had to take the metro to get to the real center. It was a really clean and large room, we had... More 

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear chaatje123, thank you very much for the lovely feedback you have given us. On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin. Best wishes, Katja Hagenbucher Hotel Manager Email: khagenbucher@artotels.com +49 30 887777-0 More 

Aberdeen, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The missus took me here as a surprise birthday treat - as a big Warhol fan, I loved it! A stylish building on the outside, the Warhol-themed interior is terrific. Our room on the top floor was big and beautiful, though the walls would definitely benefit from a fresh coat of paint. That very minor consideration aside, the room and... More 

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khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear petepunk, Thank you for taking the time to write about your experience at the hotel. I am delighted that you have enjoyed your recent stay with us and even more, celebrated your birthday in Berlin! Rest assured I will share your positive comments with the rest of the team, I am sure they will be thrilled to hear the... More 

Bucharest, Romania
Contributor
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We went in June 2012, so the weather was perfect. The hotel is close to the bus station that can get you to the zoo and a lot of places to visit, pretty close to the metro station and a walk's distance from the Berlin Tour Bus. There's a variety of restaurants nearby. The rooms are nice and the bathrooms... More 

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear Pucca1383, Thank you for taking the time to post your review on TripAdvisor following your stay with us here in the art’otel berlin city center west. We are delighted to see you rated your stay so highly and enjoyed our location and the room. Please contact us prior to your next visit so we can arrange a room with... More 

Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel, good beds, excellent bathrooms, rooms not so small, very good breakfast and normally you can find convenient prices. Even being a budget hotel, the service is well established, it has sauna and gym.... recommendable!

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Wow, thanks OSVALDOCH for this amazing review, what a delight to read. I have shared your comments with the entire team, we’re delighted to have provided a great experience for you. We hope to see you again in the near future. Kind regards, Katja Hagenbucher Hotel Manager Email: khagenbucher@artotels.com +49 30 887777-0 More 

Bermuda
Top Contributor
105 reviews 105 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location just a few blocks from the Ku’damm. Friendly front desk staff who were helpful with directions for getting around the city. However, the front desk staff did not seem knowledgeable about local tourist related matters, such as places to dine, tours, tipping customs, etc. Perhaps, it was that the staff we talked with had limited English. Typical minimalist... More 

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear glashead, we appreciate you taking the time to give us some valuable feedback via Tripadvisor. Thank you very much for your detailled comments and please be ensured that I will discuss them with my Front Office Manager as well as my F&B Manager. We had a few new starters recently at the reception, who were still in training during... More 

Treasure Island, Florida
Top Contributor
57 reviews 57 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One can walk almost to every great site from this hotel. Small but very well run. Rooms small but adequate for two. terrific breakfast. We recommend this hotel. only glitch is that the room had been used by someone. they were very accommodating and gave us another even better. The first room was cramped.

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear Lewis A, thank you very much for the lovely feedback you have given us. On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin. Best wishes, Katja Hagenbucher Hotel Manager email: khagenbucher@artotels.com +49 30 887777-0 More 

Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

We booked through hotwire.com a hotel in this region and go assigned to this one. We stayed there only one day and did not have the breakfast included. We paid 110 Euro for one night and were dissappointed. This hotel does not deserve the stars it has. The toilet was dirty and had mold/dirt at the walls. The hotel room... More 

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear hugo K, we appreciate you taking the time to write us a review regarding your recent stay with us. On behalf of our entire staff here at the art'otel berlin city center west we apologize for the concerns you have about your experience at this hotel. Please accept our sincerest apologies regarding our Housekeeping service. This is definitely not... More 

Brighton, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here back in December and throughly enjoyed my stay. The bed is huge and comfortable - it was very difficult leaving to explore Berlin! The rooms are a good size and have quirky and very clean interiors. The hotel itself is situated just behind the Kurfurstendamm, which is the main shopping district and the nearby christmas market was... More 

Was this review helpful? Yes
khagenbucher, Manager at art'otel berlin city center west, responded to this review

Dear Lucy-Jane F, it’s been a real pleasure to read your great feedback on Tripadvisor. On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin next time. Katja Hagenbucher Hotel Manager Email: khagenbucher@artotels.com +49 30 887777-0 More 

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