We stayed from Sept. 12-15/2009. Staff was friendly, courteous, helped out with our every need. Room was quite retro and clean but needs some updating; however the bathroom had recently been redone. Breakfast was good and on par with what we experienced at the Best Western in Warnemunde a few days prior. The location was second to one; the u-bahn... more

Stayed here with a couple of friends for 3 days. hotel in good location, easy to get to from airport. Breakfast as everyone else says is first class, everything you could wish for. We had our meals at the restaurant a few doors down from the hotel, which was excellent and very reasonably priced. Our room was o.k., a bit... more

This hotel is well situated for the western side of Berlin, which is the shopping bit not the cultural bit. If you like shopping this is the place, KaDeWe (big shop) is 5 mins from the hotel and KuDam (big shopping street) is a couple more minutes. Tiergarten (big park) is close, the train is almost outside the door. It... more

Pros: - Good location - Breakfast was nice but not great Cons: - Wifi connection did not work and personnell did not help with the problem. - No safety locker in rooms (safety locker in lobby was not free of charge) - Hotel personnell was not so friendly and helpful. I noticed that some of them were quite rude to... more

Clean, comfortable rooms. Excellent breakfast. A stone's throw from a U-Bahn station, restaurants & shopping nearby, close to Ku'damm St. Friendly staff. more

Stayed at the Sorat Ambassador for 5 days in March and had a great experience. The hotel is in a very good location just a few minutes from Berlin's world famous KaDeWe department store on the city's premier shopping street. Plenty of bus and subway options within a few steps, as are countless restaurants and coffee shops. The hotel itself... more

We stayed at the Sorat Ambassador for 5 nights in March 2009. The location is excellent as the hotel is less than 5 minutes' walk from both the underground and bus and is just round the corner from the KaDeWe. The hotel is quite dated; according to the blurb in the room this was the first 5 star hotel in... more

My Husband took me to Berlin for my Birthday and we booked in this hotel on a family recommendation. Having got a bargain price for this hotel which is sitauted so closely to a Ubahn station we were a bit dubious however i wouldnt hesitate to recomend for friends and family to stay here. Whilst the hotel is not fantastic... more

While I paid for and booked a double room in advance, I was also charged 20 Euros per night for the extra person from the hotel and as an added insult--they charged me for the call to the travel service in an attempt to straighten it out. All told, it was an extra 200 Euros for the stay! Just before... more