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Sheraton Berlin Grand Hotel Esplanade

#94 of 666 Hotels in Berlin
Certificate of Excellence
GreenLeadersBronze level
Luetzowufer 15 | 10785 Berlin, 10785 Berlin, Germany (Formerly Grand Hotel Esplanade Berlin)
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Sheraton Berlin Grand Hotel Esplanade
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1,432 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Hague, The Netherlands
Level Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

During my recent stay in Berlin I chose this fine hotel mostly because of an attractive rate in comparison to similar hotels of that kind. I was very pleasantly surprised by kindness and readiness to help by the hotel staff, especially the guys at the front desk. Hotel is located not so far from city's main attractions. The room was... More 

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La Quinta, California
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has been a long standing icon in Berlin. They recently associated with SPG and I was pleased to stay there. The rooms are very nice, the concierge service outstanding and Harry's New York Bar is a delight.

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Sweden
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My experience from this hotel, in a Premium room was that they don't live up to the standard one expects. For one, Wifi is not icluded, which one would expect from this hotel. One thing that did really get me worried was that there were fresh blood stains on my shower towel. Hugely unhygenic and unsafe. I Went down to... More 

Was this review helpful? Yes 1
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it´s apparent in this case that we fell short. If you give us a chance to earn... More 

Cape Town Central, South Africa
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a lovely room with super comfortable beds and pillows. The staff were are very friendy and helpful. Breakfast was very good with an ecellent selection of fresh breads and pastries as well as cold meats, cheeses and a full cooked breakfast buffet. They havea lovely sauna, pool and gym. The entrance is a bit off putting with the... More 

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GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Prague, Czech Republic
Level Contributor
105 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a new Sheraton in Berlin, the hotel is between ZOO and Potsdamer platz, so quite central, but not so close to U-Bahn, if you use public transport, best is to use bus 100 to Luetzowplatz and just a few meters walk. Close to Tiergarten (for a nice run) and Siegesseule. Rooms are great, nothing to complain, will stay... More 

Was this review helpful? Yes 1
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Barcelona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I've stayed several times and been quite pleased with the facility and especially the services. Great staff. Rooms are not extraordinary but are generally nice. Suggest a junior suite for extra room and balcony. Five-minute walk to major U-Bahn station. Some very nice Italian restaurants in the vicinity.

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GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Eplanade Verena Schmelcher More 

Stavanger, Norway
Level Contributor
157 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my first stay at this hotel. Great indoor parking and a nice lobby. I arrived rather late and after a long traveling, I was happy to get a fresh beer from the closing bar, to my room. The room was very ordinary, but I was only going to sleep there and then continue to my next destination. So... More 

Was this review helpful? Yes 1
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Portsmouth, New Hampshire
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have just returned from the UEFA Champions League final game between Barcelona and Juventis and we stayed at here while visiting Berlin. The hotel was about 15 minutes by taxi from the airport and certainly centrally located. The hotel entrance has a huge glass enclosure upon arrival and is used as an outdoor restaurant as well. The food was... More 

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GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

London, United Kingdom
Level Contributor
156 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms: clean comfortable and elegent. Location: not the greatest but not bad. Walking distance to the main shopping district but you have to walk a bit. Concierge: absolutely fantastic! They know everything and are super helpful. Breakfast: decent, nothing special Pool: small but nice. Staff: will help you with anything. they won't deny a request!

Was this review helpful? Yes
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

London, United Kingdom
Level Contributor
113 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room is very nice, modern, clean good bed. Good bathroom. My main issue ... First world concern: no blackout curtain in the room... South facing meaning bright light from 5 am! I think a hotel should have blackout blinds...

Was this review helpful? Yes 1
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review and the information regarding the black curtains. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

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Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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