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Grand Hyatt Berlin

Travelers' Choice award winner
5.0 of 5
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Marlene Dietrich Platz 2, 10785 Berlin, Germany
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Grand Hyatt Berlin
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Ranked #5 of 665 Hotels in Berlin
A recent review
5 of 5 stars reviewed 3 days ago
tiffanyMelbourne melbourne
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1,586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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melbourne
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time in Berlin. This hotel is situated in a great spot, within walking distance to many tourist sites and a stone's throw from Potsdam Platz. Our room was lovely and big, the beds were very comfortable and the doonas and pillows were fabulous. This hotel has a great indoor pool (although it could have been a... More 

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Evanston, Illinois
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Terrific location with easy access to restaurants, Starbucks, cafe and supermarket! Please note the supermarket is at basement of the mall across the hotel with plenty affordable take-out options for breakfast. Subway station is only 5 minutes walk from hotel and plenty cabs in front and back of hotel at all time.

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear chungkyu82, Thank you for the positive evaluation of your recent stay. It is great that we were able to live up to your expectations and we hope you will return to Berlin in the future. Should you have any questions or wishes in the meantime or should you need any assistance with a reservation, please do not hesitate to... More 

Sao Paulo, Brazil
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed 3 nights at this hotel in May/15. Rooms are good and clean and location is very central. Price is excellent. I would definitely return to it Walking distance to the Bundestag and Brandenburg gate. Breakfast however was very expensive.

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear JulianaSM, I would not want to miss the opportunity to thank you for your recent stay at Grand Hyatt Berlin. I was pleased to read that you were satisfied with our facilities and especially the location and I hope you had the time to explore a lot of places in our beautiful city. Should we be able to make... More 

Pasadena, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for nights at the Berlin grand Hyatt. Although there was a mixup for the first night reservation, the staff was exceedingly cooperative in making the situation better. In fact they went out of their way to ensure that we had a good stay. The rooms are large, very well-equipped, including television in the bathroom and other first-class amenities.... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Cal_traveller_9, Thank you so much for the positive review with regards to your recent stay with us. I am glad to learn that you had a good time in Berlin and it is great that the entire team was able to make you feel so comfortable. I was delighted to read that you enjoyed the facilities and your dinner... More 

Copenhagen
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Fantastic hotel placed in the middle of a busy nightlife area. Nice and welcoming staff. Great room - we could have stayed in all weekend if it wasn't for all the niceties outside: restaurants, the busy nightlife, shops, Brandenburger Tor in walking distance, Tiergarten, etc. Loved it!

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Poelse, Thank you for having chosen to stay at Grand Hyatt Berlin, it sounds like you had a very enjoyable and memorable time in our beautiful city. Especially your compliments about our staff`s friendliness are truly appreciated and I will be happy to pass them on to all departments. Should you start planning your next Berlin visit, please let... More 

Leatherhead, United Kingdom
Top Contributor
53 reviews 53 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel as parter of an IT conference, and the hotel was great. The rooms were very clean and well featured. The staff were incredibly friendly, and the restaurants were very good. The location is very central and many sights were a short walk away. I would highly recommend this hotel for business or pleasure.

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Andy T, I was glad to read that you enjoyed your time with us during the IT conference and I hope you had some successful and pleasant days in Berlin. I would like to thank you for having taken the time to share your experiences on TripAdvisor and we look forward to your return. The entire team remains at... More 

Victoria, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Got a great deal on a stay a the Grand Hyatt using a price matching deal. The room was very spacious, and very elegantly fitted out. The location is great for a visit to Berlin (very close to major attractions, and even closer to trains to anything further away). Staff were very attentive, and happy to help out with anything.... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear MalWiggin, Thank you very much for having chosen to stay at Grand Hyatt Berlin. We are glad that you felt comfortable and that your room and the bed were to your satisfaction. It is great to know that you liked the location of the hotel and I hope you visited a lot of Berlin`s major attractions. I will communicate... More 

Oxford, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

I have just taken a party of. 30 clients to this hotel. Whilst I would say that the rooms are excellent I was extremely disappointed by the seagull service both at breakfast and in the bar. I would go as far as saying that the staff were rude to my clients . The bar is far too small for a... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear NeilandChrisHartigan, Thank you very much for your review, I truly appreciate the feedback regarding your recent stay with us. I was very disappointed to read that we were not able to live up to your and your client`s expectations and I would be thankful if you gave me the chance to contact you personally at your convenience to talk... More 

Switzerland
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt in Berlin for the long Ascention Weekend. The rooms are spacious and Even The three of us did not feel crowded. The breakfast Buffet was very nice, a wide Selection of high quality Food. Just the Service at The Front Desk could not live up to The Standard we are Used to from southeasst Asia.

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear CatherineSwitzerland, I sincerely thank you for your recent stay at Grand Hyatt Berlin and for having taken the time to write this review. I was happy to learn that your room and especially the offerings at breakfast were to your saitsfaction, as we have the understanding that a smooth start into the day is extremely important. Nevertheless I have... More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent 4 nights at this centrally located hotel across the road from the Sony center in the heart of berlins theatre and restaurant district. We booked this as part of a package and despite arriving at the hotel at 10am on a Monday morning they soon had a rom ready for us and even upgraded the view for the... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Clive W, I would not want to miss the chance to thank you for your kind words and recommendation. It is great that we were able to live up to your expectations with regards to your room, the overall service and the location. I hope you had the time to see a lot of places in our beautiful city... More 

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