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All 664 Berlin hotels

Grand Hyatt Berlin

5.0 of 5 Hotel   |   Marlene Dietrich Platz 2, 10785 Berlin, Germany (Mitte)
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Ranked #8 of 664 hotels in Berlin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
pops2612 Durham, United Kingdom
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1,173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Durham, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is a great hotel in an excellent location, our check in with the receptionist was smooth, courteous and very informative. The room was excellent, spacious and with everything that was needed for a lovely city break. The breakfast catered for everyone it was very nice and set us up for the day. If visiting this city again we would... More

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear pops2612, Thank you for your review and very kind words. I truly appreciate your positive feedback and I am happy to learn that we were able to make your Berlin trip enjoyable and memorable. Please be assured that I will especially pass on your compliments to the Front Office team. We look forward to welcoming you back in the... More

Dundee, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel, great service, comfortable rooms, well located.Located on the Postdamer Platz and close to the Tiergarten. Great breakfast and a good business centre. Hard to fault. I really don't understand why I have to waste my time making this up to 200 characters.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Birmingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just arrived home after 3 days in the Hyatt's 'Max Reinhardt ' Grand Executive Suite. Wow. Thank-you to the Manager and staff for a truly memorable stay. Having a huge suite; essentially a large flat with Berlin views was truly special. The added nibbles, drinks, service in our Suite and in the VIP Club Room was lovely. The breakfast... More

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Dazza551, I sincerely thank you for your recent stay and for having taken the time to write this review. It is a delight to read that your time with us has been so enjoyable and memorable and I will be happy to share your compliments with the entire team. I am glad that you liked the facilities, the art... More

USA
Top Contributor
70 reviews 70 reviews
65 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Grand Hyatt Berlin continues to amaze me. In the middle of a busy city is an oasis of peace and comfort; the team makes all of this happen with their hard work and their great teamwork. It is such a pleasure to stay at the Grand Hyatt; no detail is too small for the team in taking care of... More

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear scterminator, Thank you so much for your review on TripAdvisor and for your very kind words. Such a feedback is always the best motivation for the entire team and I will be delighted to share your compliments. It is awesome that everything was to your entire satisfaction and we look forward to welcoming you back in the future. Should... More

San Francisco, California
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

My problems started at check-in. We arrived at the hotel late at night, around 10PM, after a long drive from Amsterdam. Front desk was having an argument with another customer in front of me. When it was my turn, she told me that they have no connecting room available and our two rooms would be on two different floors. We... More

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Sweet_bulldog, First of all, I would like to thank you for having taken the time to write this detailed review. I have read your comments carefully and I kindly ask you and your family to accept my sincere apologies for any inconvenience caused. What you describe does not reflect the high standard, that you quite rightly expected to find... More

Bethesda, Maryland
Top Contributor
106 reviews 106 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel Great location. Great rooms. Warm, helpful stafff. Modern style. Food was delicious. Room service was great too. Amenities were great. Nice neighborhood. Close to some great restaurants. Really enjoyed this hotel

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Pat S, I would not want to miss the opportunity to thank you for evaluating the Grand Hyatt Berlin. I am very pleased to read that you enjoyed the facilities, the service and the quality of food and I will share your compliments with the respective teams. I know their dedication to high standards and they will be thankful... More

London
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Good location and very nicely designed rooms. Breakfast was good and service at all times excellent. Nice spa and decent sized pool for a hotel. I wonder at some of the bad reviews these places get! People must be ridiculously fussy.

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear rockydill, Thank you very much for taking the time to share your experiences at Grand Hyatt Berlin. I am delighted to hear that you enjoyed your overall stay by trying both, the restaurant and our spa. Please be assured that I already have shared your great feedback with my team. I am especially glad to read your words concerning... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I try to stay here every time I go to Berlin. The front desk staff are really nice and helpful - they always remember I stay frequently so always warm welcomes. The rooms are lovely, clean, spacious and airy...the restaurants and room service and top notch, and it's lovely to sit outside the hotel at one of the tables and... More

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear tinyriot, It was my utmost pleasure to read your kind review about your visits at Grand Hyatt Berlin. It is great you feel comfortable and welcome. Thank you for being such a loyal guest! Warm words are the best review the entire team can get, as this is the most motivating. I am happy to read that you like... More

Oslo, Norway
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel with excellent service. Breakfast buffet is top notch, same with hotel restaurant VOX. Prime location both for shopping, experiencing historical sites and for authentic German food experiences. Hotel is recently refurbished, room is large with nice beds. Highly recommended.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Alexander S, Thanks a lot for resuming your stay at Grand Hyatt Berlin on TripAdvisor. From day to day the entire team tries to offer the best possible service, which is why I am especially happy about your great words concerning our staff. Furthermore It is a pleasure to read that you enjoyed one of our new rooms. Again,... More

Apollo Beach, Florida
Top Contributor
141 reviews 141 reviews
68 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel delivers every time. Very good location, ultra quiet, pitch dark when you lower the shades. Great bathroom and shower. I think they have new beds, perfect mix of soft and firm for me. Clean, nice spa whats not to like. Fourth time i think staying here and will return.

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear WorldTRavelRod, Thank your for staying at Grand Hyatt and for writing such a positive feedback. It is great to read that you had a good time with us and we were able to meet your expectations. As we just renewed our rooms I am pleased that you liked the facilities and also took the time to enjoy in our... More

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Additional Information about Grand Hyatt Berlin

Address: Marlene Dietrich Platz 2, 10785 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Berlin 5*
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Also Known As:
Grand Hyatt Berlin Hotel Berlin
Berlin Grand Hyatt
Hyatt Berlin
Berlin Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Berlin #3 Business Hotel in Berlin #5 Spa Hotel in Berlin #6 Luxury Hotel in Berlin #32 Family Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
Innovative design, clean-cut lines, first-class natural materials and contemporary art are characteristical for Grand Hyatt Berlin located at Berlin Mitte, close to Potsdamer Platz, Brandenburg Gate and Reichstag. The 342 luxurious guestrooms and suites are equipped with B&O flat screen TVs and Wi-Fi. Grand Hyatt Berlin features restaurants Vox, Tizian and mesa, Vox Bar and Club Olympus Spa & Fitness on the rooftop which offers a large pool, cutting-edge fitness equipment, a sauna and Jacuzzi. ... more   less 
Number of rooms
342

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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