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Grand Hyatt Berlin

Travelers' Choice award winner
5.0 of 5
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Marlene Dietrich Platz 2, 10785 Berlin, Germany
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Grand Hyatt Berlin
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Ranked #5 of 667 Hotels in Berlin
A recent review
5 of 5 stars reviewed 2 days ago
polabur Moscow, Russia
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1,689 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Moscow, Russia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is perfect for a weekend stay in Berlin. The variety of food for breakfast was great, with some of the german specialties. The rooms are spacious and clean. The location of the hotel is close to the main attractions. We have also visited one of the restaurants at the hotel and had a great time. Make sure to... More 

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Frankfurt, Germany
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything about this hotel is top notch, from checking in to checking out everything is done with style, class and more importantly the best customer service. Walk 10 to 15 minutes in one direction and you get to Brandenburg Gate, another 10 minutes in the other direction and you are at the museums. You want to go further afield, there... More 

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Leuven, Belgium
Level Contributor
200 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is well situated at the Potsdammer Platz, a very lively neighbourhood, close to all major attractions in former East Berlin. Staff is very friendly, the rooms offer all the comfort you can expect from a 5*. Be sure to visit the wellness area on the top floor and enjoy a sauna, a swim or sunbathing on the grass. Valet... More 

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England
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is perfectly situated very near to Potsdamer Platz making all the sites and shopping within easy reach. Our 3 night stay at the hotel was a pleasure from the moment we checked in to when we sadly checked out. Rooms are a good size with vrey comfy beds and the bathrooms, curiously with 2 entrances, a roomy delight... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear MoroccoMad, Thank you very much for having taken the time to write such a positive review. It is great to learn that your entire stay totally met your expectations and I am glad that you enjoyed the facilities and took the time to relax at our rooftop spa. Especially your kind words about the team are truly appreciated and... More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed there for the weekend at a bed & breakfast rate including late check out in July 2015. Everything was perfect and I love the spa area on the rooftop. Location is good and within walking distance to all major attractions. Subway is just 200m from the hotel.

Review collected in partnership with Hyatt Hotels

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Stefan K, I am glad that you felt so comfortable staying with us and I sincerely thank you for sharing your experiences. It is great that you enjoyed the location and I was delighted to read that you had the time to relax at the Club Olympus Spa & Fitness as well. We look forward to welcoming you back... More 

Sheffield
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hyatt is in a perfect location for many sights in Berlin and also close to the train station. Great pool and spa area with out door loungers on the roof. We stayed in a standard room which was of a good size and had an internal view. The room was very quiet, well equipped and had a great... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear S-Yorkie, I sincerely thank you for your recent stay and the positive comments on TripAdvisor. I was pleased to read that your husband had a lovely birthday in the German capital and it sounds like you had the chance to explore a lot of places around. Please rest assured that I will share your compliments with all departments and... More 

Camberley
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Central location, 10 minutes walk to Branderburgen Gate, great customer service, spacious, light and comfortable bedrooms, oh, and delicious food. I would happily return. Try the spa if you have a chance...

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Brigita C, Thank you so much for your kind words. it is great that your room, the spa and our food offerings completely met your needs and expectations and I hope you had a memorable time with us. The entire team would be delighted to welcome you soon and if we can ever be of any assistance here in... More 

Warsaw, Poland
Level Contributor
101 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was smooth and quick at 1.30am - the room was clean and well presented with bathrobes and the usual extra's you would expect. The service at breakfast was at best frosty with resistance to changing the table cloth which had coffee stains. The meeting room we booked was just off the restaurant and not on the main meeting... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Tripple_Disaster, First of all, let me thank you for evaluating your time with us. I am happy that you enjoyed your overall stay, nevertheless I noted that you had to experience some inconveniences as well. Please accept my apologies and rest assured that we will discuss your points internally in order to improve our overall performance. It goes without... More 

Los Angeles, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to Berlin with a couple of friends so we needed a large room and bathroom. The room was spacious and the bathroom unusually big. Very modern, quiet, discreet hotel. The spa was very luxurious and the restaurants hip. The location of the hotel was perfect as it was on Potsadamer Platz--close to important sites.

Was this review helpful? Yes 1
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Gayle B, I was very pleased to read your positive comments and I would not want to miss the opportunity to thank you for your recent stay. It is great that your room, the restaurants and the spa were to your satisfaction and it sounds like you had the time to explore a lot of places in the beautiful... More 

New York
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not typically fans of what would be called a business hotel, but our vacation stay here was close to perfect. (Hadn't thought about it really but have to agree with a review preceding this one that faulted somewhat the concierge: in our case answers to questions regarding restaurants were uninteresting (we did better on our own) answers to questions about... More 

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear LMNOQ, I would like to thank you for having taken the time to share the impressions of your recent stay with us. I was happy to learn that you felt comfortable and at ease and I am very thankful for your compliments regarding the team`s service. Please rest assured that I will share your kind words with the respective... More 

Hotel Review Summarization

What travelers say

  • Potsdamer Platz(12)
  • Very good(11)
  • Club lounge(4)
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The Hotel (42)

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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