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Grand Hyatt Berlin

Travelers' Choice award winner
5.0 of 5
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Marlene Dietrich Platz 2, 10785 Berlin, Germany
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Grand Hyatt Berlin
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Ranked #4 of 667 Hotels in Berlin
A recent review
5 of 5 stars reviewed 2 days ago
ToolBergen Tonsberg, Norway
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tonsberg, Norway
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Large & great hotel at Potsdamerplatz in Central Berlin. My first Choice of many good hotels in this city. I like the rooms, the service, restaurants, bars, gym & pool. Everything is Nice, clean & Professional.

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Norman
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having read many reviews, I was anticipating an amazing experience at a luxury hotel. I don't know if it was me or the hotel, but I was rather disappointed. It was an extremely hot day and the air conditioning in the room could not be controlled. It stayed the same no matter which direction I moved the dial. It was... More 

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Berkshire, UK
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotel, very clean and rooms of a high standard, particularly the bathroom, although the bath did not appear to have been cleaned after our first night. Beds comfortable though not as good as a Marriott bed. Air conditioning did not chill as much as we wanted but not a problem. Glad we asked for an outward-facing room as that... More 

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Liverpool
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is perfectly positioned near the Sony centre, couple of theatres, casino, IMAX cinema and Potsdamer square as well as the mall of Berlin. Many tourist attraction are a walkable distance and S bahn or U bahn stations are as well nearby. Tier garden park is only 2 blocks away and hotel is dog friendly if that is what... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Lucie-Siss, I am happy that you enjoyed your time in Berlin and your stay with us. Thank you so much four your positive rating, it is great that especially your room and the location of the hotel were to your satisfaction. It would be our pleasure to welcome you back soon and if we can be of any assistance... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is centrally located near Potsdamer Platz Station. It was a nice room with plenty of amenities. The Internet was weak and spotty, our sheets needed to be removed due to other guest soil and the blind was broken. I would perhaps stay again, even with the mishaps, but I would be watching them and speaking up if I... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Mr J, First of all, I would like to thank you for having taken the time to share the impressions of your recent stay with us. I hope you enjoyed your time in the German capital and that you were able to visit a lot of places around. Furthermore, I truly regret that we were not able to live... More 

Southend-on-Sea, United Kingdom
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where do I start? Fantastic location, fantastic sized room and super clean. Bathroom well thought out, contemporary and clean with plenty of towels/facecloths/bathrobes etc. Well stocked mini bar and tea/coffee but, oh, just thought of a teeny weeny fault - no milk of any description .... call me a bit English but I do like milk in my tea. Anyway,... More 

Was this review helpful? Yes 1
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Divecario, Many thanks for the positive evaluation of your recent stay with us. I was pleased to read your review and I am glad that you enjoyed your room so much. I will pass on your compliments to the breakfast team and I hope you had a memorable time in Berlin. Whenever you come back, please just give the... More 

San Diego, California
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I keep returning to this hotel because, at the title of my review states, I find it to be one of the best hotels in all of Europe. This is not a generic business hotel -- it has a distinct, modern, high quality style that is often absent from today's bland properties. The highlights of this property include: 1. Top... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear TravelingNomad1000, I would not want to miss the chance to thank you for being a loyal Grand Hyatt Berlin guest for such a long time. I am very happy to learn that not only the facilities completely meet your needs and expectations, but especially the team members make you feel comfortable and at ease. It will be my pleasure... More 

Espoo, Finland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there couple of days on short visit to Berlin. Rooms (standard twin) are spacious and decorated with good taste. Huge bathroom, comfortable beds, quiet room, remote controlled window blinds etc.. Overall, everything you'd expect of a hotel room. Hotel is centrally located near Potsdamer Platz with easy access to trains and subway. Only one small minus comes from car... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear pexi72, I would not want to miss the chance to thank you for the positive evaluation of your recent stay. I am glad that your room and the location of the hotel were to your satisfaction and the entire team would be pleased to welcome you back in the future. As the parking garage is a public one for... More 

London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful zen style bath room with TV and the spa on the top floor had a great jacuzzi with nice view. I also love the location, it was right in front of the red carpet! The cinema! Staff are all polite and very comfortable.

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear BizTraveller007, I was happy to read that you felt so comfortable staying with us and I would like to thank you for your kind words. It is great that both the location and the hotel facilities completely met your expectations and needs and I will be happy to share your compliments with all team members. We look forward to... More 

5 of 5 stars Reviewed 1 week ago

The hotel is located off the Potsdamer Platz subway station, which is just one trainstop away from Berlin hbf (the central station). We walked there from Potsdamer Platz, which took 5 minutes max. Checking into the hotel was quick and easy. The staff speaks fluent English, and they will arrange taxis to the airport at any time of day or... More 

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Alexis B, Thank you so much for having chosen to stay with us. I am happy to learn that you enjoyed the hotel and its facilities, especially the Club Olympus Spa with views of the city. I will be delighted to share your positive review with the entire team and we look forward to welcoming you back in the... More 

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