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Grand Hyatt Berlin

Travelers' Choice award winner
5.0 of 5
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Marlene Dietrich Platz 2, 10785 Berlin, Germany
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1 room 1 guest
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Grand Hyatt Berlin
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1,765 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Frankfurt, Germany
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed a night without planning it in advance and my reservation hasn't gone through their system. However, service was flawless. Staff was always friendly and never appeared stressed out, even though they were fully booked and super busy. Extra wishes are done promptly. Very good job. The room is very modern, not huge but smartly set up. The bed... More 

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London, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Highly recommend......everything was perfect! The location was excellent for sightseeing as well as for restaurants and local bars. The Club Olympus and Club Floor were very welcoming and friendly. We really hope to be back soon.....

Review collected in partnership with Hyatt Hotels

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Frankfurt
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Located very close to Potsdamer Platz we especially enjoyed the pool on the top (8 th) floor. Relaxing on the roof after walking the streets and seeing the reflections on the golden angel (victory column) in the distance was enchanting. Service in the restaurants was very friendly. My wife enjoyed the spa treatment twice and would recommend it.

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Seattle, Washington
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Luxurious hotel with location right on Potsdamer Platz, just a metro stop away from the Brandenburg gate (actually very walkable). Rooms were very comfortable and had great amenities. Service was excellent, I had my iPhone in my wallet case stolen outside one of the restaurants while dining and the hotel was very helpful, called the police and made sure I... More 

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Berlin, Germany
5 of 5 stars Reviewed 5 days ago NEW

We very much enjoyed the hotel, both for its comfort and great location at the center of Berlin. Very nice breakfast buffet. The room was clean and quite spacious. The bathroom was quite large and very well equipped.

Review collected in partnership with Hyatt Hotels

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Genoa, Italy
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Finally we managed to find a place to stay in which nothing was wrong! Great position, great hotel and efficient staff. It is located in a square behind Postdamer Plaz, therefore you're outside of the traffic noise of the main street. Our room was very spacious, with both shower and tub, and very comfortable....especially the bed! Last mention....I forgot there... More 

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Erica_ge, Thank you so much for your stay and recommendation. I was happy to read that we were able to live up to your expectations and your review is a great compliment for the entire team. I will be delighted to pass on your comments and whenever you start planning your next trip to the beautiful German capital, please... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on club level. Wonderful breakfast and afternoon snack on offer. Concierge Aykut Kanbak was excellent. He was very helpful and spot on with his recommendations. This property was in a perfect location for sightseeing, restaurants, and shopping. The rooms spacious for a city hotel. The only thing I would change would be the spa toiletries. They smelled nice but... More 

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear EHStravels, I would not want to miss the chance to thank you for the positive review on TripAdvisor. Your feedback is truly appreciated and I was delighted to read that the location of the hotel, your club room and the breakfast completely met your expectations and needs. Furthermore, I will be happy to pass on your compliments to Aykut.... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent 5 star hotel.Service really god.Staff very friendly helpful and nothing to much trouble.Superb restaurant food and service 100%.Location very central.Overall excellent value for money.5 star 5 star 5 star all day long

Review collected in partnership with Hyatt Hotels

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United Kingdom
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Family holiday in August with us taking 3 rooms. Excellent location and value for money. Rooms new and high quality. Food and drinks great. Staff generally very very helpful - especially the concierge and reception I would highly recommend staying here to anyone.

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GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Mike S, I sincerely thank you for your recommendation. I was pleased to learn that you and your family had a great and enjoyable stay with us and I hope we were able to make your time in Berlin a truly memorable one. Please rest assured that I will share your compliments regarding the overall service and the quality... More 

Stroud, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, sleek modern styling, ensuite bathroom to die for. The pictures on the website do not to this place justice at all. I have taken photos for our designer and have begged him to recreate it. The only minor down side was The bed is huge and very soft which was not good for back after the third night.... More 

Was this review helpful? Yes
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Alex J, I would like to thank you for having chosen to stay at Grand Hyatt Berlin and for having taken the time to write this review. It is great that you enjoyed the facilities and especially the breakfast, as we all know how important a smooth start into the day is. I will be pleased to pass on... More 

Hotel Review Summarization

What travelers say

  • Potsdamer Platz(12)
  • Very good(11)
  • Club lounge(4)
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The Hotel (42)

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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