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Park Plaza Prenzlauer Berg Berlin

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Storkower Strasse 162, 10407 Berlin, Germany
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Park Plaza Prenzlauer Berg Berlin
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kolkata (Calcutta), India
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a couple of nights and were very happy with our room and the facilities. The staff members were helpful and the food reasonable. Pros: situated within a 2-minutes walk from the Landsberger Allee S-Bahn station. Cosy and yet large rooms. Rooms are quite clean and our eighth floor corner suite offered us a good view of... More 

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear guest, we appreciate you taking the time to give us some valuable feedback via Tripadvisor. On behalf of our entire staff here at the Park Plaza Prenzlauer Berg Berlin we would like to thank you for your visit and we hope to see you again when your travels bring you back to the area! Sincerely, Carsten Rudolph Hotel Manager More 

Melbourne, Australia
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at hotel for 2 nights as part of a group tour stay. Location wise it is a bit far from the city. There is however a tram stop around the corner. Room was clean and spacious. The TV had 2 English channels, unfortunately both of them had really bad reception. Bathroom was fine with decent hair dryer. Also... More 

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear Ellemic, we appreciate you taking the time to give us some valuable feedback via Tripadvisor. On behalf of our entire staff here at the Park Plaza Prenzaluer Berg Berlin we would like to thank you for your visit and we hope to see you again when your travels bring you back to the area! Sincerely, Carsten Rudolph Hotel Manager More 

Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is a long way out of the centre of Berlin in a less than desirable neighbour hood. The carpet is filthy, food terrible and the walls are dirty and marked. We stayed here a part of a Trafalgar tour which was extremely disappointing and would not recommend the Cossack Explorer cost saver tour or the hotel.

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear seasoned_travels050, Thank you for taking the time to share with us your comments on the hotel services and facilities. Your comments are very important to us as it is our goal to deliver a quality service with a consistency in our standards. I was very concerned to read that we did not meet your expectation during your stay with... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel's room was very nice, clean and spacious. The staff was very kind and helpful. The restaurant serves varety of tasty food (breakfast), good location. Tram station very close by. Easy way to the city center.

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pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear Martyna M, Thank you for taking the time to write about your experience at the hotel. I am delighted that you have enjoyed your recent stay with us. Rest assured I will share your positive comments with the rest of the team, I am sure they will be thrilled to hear the nice feedback. I am looking forward to... More 

Gothenburg, Sweden
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The person at the Reception, doesn't know to communicate in English. Rooms were not ready. And we had to wait one hour more than the check-in time for us to get a room! Room keys doesn't work. Instead of apologizing for the delay, they responded with rudeness! These things adds up to a very bad start for our stay which... More 

Was this review helpful? Yes 2
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear Sathyamyla K, Thank you for taking the time to share with us your comments on the reception services. Your comments are very important to us as it is our goal to deliver a quality service with a consistency in our standards. I was very concerned to read that we did not meet your expectation during your stay with us... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2015

This is my second time at this property. 7 years apart. The rooms are clean. The furniture in great condition. An improved bar and restaurant. Location is perfect. Would stay here again if i get the chance to visit again. The hotel has access within meters to the tram network and S- Bahn. It is under 5 minutes on the... More 

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear Erich, Thank you very much for your return visit to our hotel. I am very pleased that you have had a nice stay in Berlin and would like to come again. We would be pleased to welcome you again. All the best from Berlin. Carsten Rudolph Hotel Manager More 

Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 16, 2015

Enjoyed out 10-day check in over New Years 2015. Staff were friendly and approachable and everything was kept clean. Good value for money as it is next to the train and tram. So easy to get to Berlin Mitte. Admittedly the area is pretty dead but it was nice too to have some quiet after long days and nights in... More 

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pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear R A, thank you very much for your visit and your comments. It is for me and my team very important to know how our guests fells after the visit. Thanks again and best regards from berlin. Carsten Rudolph Hotel Manager More 

Centennial, Colorado
Level Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 9, 2015

Pretty plain hotel but comfortable. Typical European style two single beds that can be pushed together for loving couples. No flat-screen TV - old tech. Small bath but clean and all needed toiletries. No face cloth. Bring your own. Convenient M5/6 tram to Alexander Platz makes it easy to get into the center of the city. There is a mini-bar... More 

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear Paul, we appreciate you taking the time to give us some valuable feedback via Tripadvisor. On behalf of our entire staff here at the Park Plaza Prenzlauer Berg Berlin we would like to thank you for your visit and we hope to see you again when your travels bring you back to the area! Sincerely, Carsten Rudolph Hotel Manager... More 

Melbourne, Australia
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 8, 2015

Really cool to be in the former East Berlin! The room was refurbished, but there was no kettle. Otherwise ok. Staff helpful and multilingual. The internet works, and you don't need to follow the procedure in the guest information book - it is out of date and now more simple. Other TripAdvisors noted the small lifts; true, but it better... More 

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear harrowagenda21, thank you very much for the feedback you have given us. On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin. Best wishes, Carsten Rudolph Hotel Manager crudolph@pphe.com More 

Wentworth Falls, Australia
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 1, 2015

This hotel is not in the centre of town but the city is easily accessible by tram and the helpful staff will sell tram tickets from reception. Hint Catch tram number 4 tram to the city sites. The rooms were standard with comfortable bed. Breakfast was good with a selection of foods. Overall a pleasant stay Best feature helpful staff.

Was this review helpful? Yes
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review

Dear Jimbozzzzz Thank you for taking the time to post your review on TripAdvisor following your stay with us here in the Park Plaza Prenzlauer Berg Berlin. We are delighted to see you rated your stay so highly and enjoyed your room. We look forward to welcoming you back in the very near future. With our best wishes, Carsten Rudolph... More 

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Staying in Prenzlauer Berg

Neighborhood Profile
Prenzlauer Berg
No Berlin neighborhood has undergone a greater change than Prenzlauer Berg. The artists and non-conformists that defined the district’s intriguing subculture in the 1980s and 90s have been replaced by a young, hip crowd that frequents the many cafes. Where there were once run-down houses in the shadow of the Berlin Wall, there are now designer shops. Beautiful old homes have been modernized and renovated, and on Sundays, thousands turn the park next to remnants of the wall into a playground for street artists, musicians, and flea market shoppers. This attracts young urban families who enjoy the balance of big city life and small-town comfort. Meanwhile, trendy, young, upper-class visitors from all over the world are attracted to the local high-end shops, cafés, and sophisticated bars and restaurants. The merits of this transformation are a favorite topic of debate around the city, but it makes for some of the best people-watching Berlin has to offer.
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