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Holiday Inn Berlin Mitte

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Hochstrasse 2-3, 13357 Berlin, Germany (Formerly Holiday Inn Berlin-Humboldt Park)
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Holiday Inn Berlin Mitte
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Holiday Inn Berlin Mitte
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Luxembourg City, Luxembourg
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Far away from everything, in dodgy area and dodgy station nearby. The noise from the trains and nearby motorway can be heard even with the windows closed, couldn't sleep at night. Shabby rooms and corridors. Terrible mistake, because the hotel is not cheap at all, although looking cheap. It's not a central hotel at all.

Was this review helpful? Yes 1
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for choosing our hoztel for your stay in Berlin and thank you for your Review. We really feel sorry that the location of our property was not apropriate for your visit in Berlin. We still looking forward to welcome you again in our Hotel. Kind regards Rudolf Helmel General Manager More 

london
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My third trip to Berlin, and I booked this hotel again as it is easy to get to from Tegel Airport, just a short bus ride to Beusselstrasse and three stops on the train to Gesundbrunnen. The rooms are clean and comfortable. There is a sauna which very few guests seem to use, but I went in every day after... More 

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest , thank you very much for choosing our Hotel for your visit in Berlin and also thank you for your review. We are very glad , that our service and quality was up to your expectatiuon. We are looking Forward to welcome you again in our Hotel. Kind regards Rudolf Helmel General Manager More 

West Sussex
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

You do need a car if you stay at this hotel as it is out of the centre of Berlin. We stayed in a family room which was huge. It was clean, fresh towels and cleaned every day. As we stayed over the Easter period there was even a chocolate treat for Easter Sunday when we arrived back to our... More 

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for choosing our property for your recent visit in Berlin. Thank you very much also for your very positive comments wich we will share with our entire Team . We are glad that service and quality was up to your expectations. We are looking Forward to welcome you again in our Hotel. Kind regards... More 

1 review
5 of 5 stars Reviewed March 31, 2015

I had a great stay at this hotel. Mr. L. Whelan an the front desk was very helpfull and solved for me a big problem I had. The hotel´s restaurant is good, the room is perfect for a business traveler. When ever I travel to Berlin I will return to this hotel.

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much that you have choosen our Hotel for your visit in Berlin and also thank you for your Review. We are very glad that the Hotel as such , Service , Quality did meet your expectations. We are looking forward to welcome you again. Kind regards Rudolf Helmel General Manager More 

Abuja, Federal Capital Territory, Nigeria
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 15, 2015

Liked it that the hotel was just close to the U and S Bahn Station at Gesundbrunnen, so I could get to meeting place in a dash. Liked the breakfast, it was like a buffet. Liked it that the room was clean and no noise (mind you I was at the upper most floor, the last on the right). Liked... More 

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IHGCare, Guest Relations Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Oluwasomidotun, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is lovely to hear you liked our location, enjoyed the breakfast and found the rooms clean. However, we regret letting... More 

Arnhem, The Netherlands
Top Contributor
94 reviews 94 reviews
63 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 11, 2015

Reception ok , Friendly and helpful Location not ok ? Why called Berlin mitte ? Is far away from centre and located in a suburb that doesn't attract at all with little eating out alternatives. Room ok. Big enough and good bed. Shower good and clean. View not so nice and close to the airport so noisy. The entourage could... More 

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IHGCare, Guest Relations Manager at Holiday Inn Berlin Mitte, responded to this review

Dear catman52, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are glad to hear you liked your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the noise challenges you encountered. We have... More 

Baku, Azerbaijan
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 27, 2015

I stayed at that hotel in May 2014. It was one of the worst hotel experience in my life. Rooms was not clean properly, we had a balcony, but I was not able to go there as it was completely dirty. Hotel pillows and towels were very poor quality. Breakfast was good and service as well. Good location in 5... More 

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dera Guest , thank you very much for yor visit and also taking your time to leave you feedback for us. We feel very sorry that the service and quality was not up to your expectation . We will look into it in order to improve both. We would be very glad to see you return to our Hotel. Kind... More 

Cape Town
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 26, 2015

Rooms were quiet and comfortable. Breakfast was a very nice buffet. Nothing fancy , but pleasant if you spend your time mostly out of the hotel. The Irish pub next door is worth a visit for the beer of the month.

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for choosing our Hotel and spending your time for your Feedback . We are glad that our service and quality was up to your expectation . We are looking forward to welcome you again in our property. Kind regards Rudolf Helmel General Manager More 

Glasgow, United Kingdom
Top Contributor
57 reviews 57 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 7, 2015

Stayed on business. Staff very helpful and friendly. Hotel has a single lift for all 8 floors. Took me 40 minutes to get to my room on the 7th floor. No air con in rooms and generally just a bit tired and old. Wouldn't stay again unless I had to. Clean though.

Was this review helpful? Yes
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you for you visit and also for your comments wich are very impotant to us in order to improve Quality and Service. We feel sorry that the Hardware of our Hotel was not up to you satisfaction. Plans for renovation are with the owner. We still look Forward to welcome you again. Kind regards Rudolf Helmel General... More 

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