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Holiday Inn Berlin Mitte

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Hochstrasse 2-3, 13357 Berlin, Germany (Formerly Holiday Inn Berlin-Humboldt Park)
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1 room 1 guest
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Holiday Inn Berlin Mitte
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Holiday Inn Berlin Mitte
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502 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cumbernauld, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

No air conditioning, unmanned "gym" (that consisted of two machines, one of which was too large to use as I'm shorter than the average woman, and the other that didn't work). The tanning bed and sauna were also unmanned and I thought that was very irresponsible. Poor menu with an even worse selection at breakfast, and incompetent staff.

Was this review helpful? Yes
Holiday_Inn_Berlin, Geschäftsführer at Holiday Inn Berlin Mitte, responded to this review

Dear Guest , thank you that you have Chosen our Hotel for you stay and also thank terms of service and quality. We feel sorry that we where not able to fullfill your expectations. We are still woundering that our breakfastbuffet wich is always very much apreciaetat di not meet your expecations. We are still looking forward to see you... More 

Galway
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed there for just one night and it was a hot summer day. Unfortunately there are is air conditioning units in rooms, so it was not most comfortable stay. Hotel is quite dated, but everything inside room was working perfectly. During my stay main lift was broken, so I had to use staff lift which was a bit awkward.

Was this review helpful? Yes
Holiday_Inn_Berlin, Geschäftsführer at Holiday Inn Berlin Mitte, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hause und danke für Ihre Bewertung, wir bedauern sehr dass... More 

Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Generally OK but no airconditioning - extremely hot in July 2015 heatwave. Note that the hotel has fans but not automatically in rooms. Ask for one - it helped a bit. Although some way out of centre, very convenient for S-Bahn and U-Bahn.

Was this review helpful? Yes
Holiday_Inn_Berlin, Geschäftsführer at Holiday Inn Berlin Mitte, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie unser Haus für Ihren Aufenthalt gewählt haben und danke für Ihre Bewertung und... More 

Miami, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

Unfortunately I overlooked the fact that this hotel did not have air conditioning. We stayed for 4 nights and it was really uncomfortable because of the heat. We opened the windows and used the fans but it did not help. Dust came down from the top of the closets!!!! I understand that in Germany most of the time is winter... More 

Was this review helpful? Yes
Holiday_Inn_Berlin, Geschäftsführer at Holiday Inn Berlin Mitte, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie unser Haus für Ihren Aufenthalt gewählt haben und danke für Ihre Bewertung. Wir... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel was not bad, however as soon as I opened the door to my room, the waves of heat and the pungent smell of what smelled like vomit hit me like a huge tsunami. I was very reluctant to enter the room. The room as very poor ventilation unless you get a key from the reception to open up... More 

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Holiday_Inn_Berlin, Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for chosing our hotel for your recent viyit in Berlin and also thank you for your comments wichvare very helpful in order to improve Service and quality. We will discuss your points within our team to prevent such nagative experiences. We are still looking forward to welcome you again in our hotel. Kind regards... More 

Sydney, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 23, 2015

I got this room at a really great deal for one night and it was so lovely. The bed was comfy, the bathroom wasn't the size of a cracker box, and it was so clean. There were not a million small children running around the hotel lobby and it was nice a quiet. It was a great place to relax... More 

Was this review helpful? Yes
Holiday_Inn_Berlin, Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest , thank you very much that you have chosen our Hotel for your visit in Berlin and also thank you for your review. We are very glad that our service and quality met your expectation. We will share your comments with our entire staff. We are looking forward to welcome you again in our property. Kind regards Rudolf... More 

Hazelton, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 13, 2015

We booked this room last minute for a family of 4. Reception was friendly and helpful. The room was pretty warm but nice and clean. The beds were comfortable and the pillows were great. I read that parking was 10 euros or so, but we were informed that parking in front is free. This was a nice little bonus, and... More 

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie unser Haus für Ihren Aufenthalt in Berlin gewählt haben und sich die Zeit... More 

singapore
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 12, 2015

The best part of this place was the manager and some of the staff otherwise the place is far from the city center. its close to a main station so that was a relief - street parking in front of the hotel. The manager is top notch - amazing service. We arrived a little after breakfast and since breakfast was... More 

Was this review helpful? Yes 1
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for chosing our hotel for your recent visit in Berlin and also thank you for your very positve review. We are glad that our service and quality did meet your expectation . We wil share your comments with our team . We are looking forward to welcome you again in our property. Kind regards... More 

Canton of Zurich, Switzerland
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 23, 2015

Firstly the hotel is not far from Berlin main station, it can be reached in a matter of 15 mins. A Very delightful experience, Though the check in starts in the early evening at 3 PM, we arrived at the hotel in the morning to leave our luggages, but we were offered keys to the Sauna, where you could refresh,... More 

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Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thankyou very much for chosing ourhotel for your recent visithere in Berlin, and also thank you for youvery positive review. we will share them with out staff. We are very glad that our service and quality did meet you expectation, beside the problems with the inernet wich is solfed by because we had a breakdown of the devider.... More 

Evanston, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 20, 2015

We only stayed one night before an early flight out. The room was very clean and the staff helpful. The décor was a bit dated, and the hallway carpet looked 30 years old, but clean and didn't smell, so I was not bothered by it. Fairly close to the Berlin Wall Memorial, about 15 minute walk. But subway stops much... More 

Was this review helpful? Yes 2
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for chosing our hotel for your recent visit in Berlin and also thank you for your review. We are glad that you have enjoyed yor stay with us , We are looking forwardx to welcome you again in or Hotel. Kind regards Rudolf Helmel General Manager More 

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