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Holiday Inn Berlin Mitte

4.0 of 5 Hochstrasse 2-3, 13357 Berlin, Germany (Formerly Holiday Inn Berlin-Humboldt Park)
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Holiday Inn Berlin Mitte
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Holiday Inn Berlin Mitte
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438 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saxmundham, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

What an "experience", where to start. I booked a twin room for two nights, we were given a double bed, I called down and was told that they would come up and split the bed, a few minutes later reception called and said we would have to move rooms. Both rooms were so outdated I was in shock, the TV... More

Was this review helpful? Yes
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you for your visit and also for your comments, we feel sorry that you did not have a sucessful stay at our property. We will share your comments with the persons in Charge. There are plans for renovating the rooms , flatscreens, Airconditions. We would be glad to welcome you again . Kind regards Rudolf Helmel General... More

Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: -Close to the metro -Good breakfast -Good deal if you pay with priority points -Friendly personnel -Close to Berliner Unterwelten (great tour) -Shops and grocery stores around Cons: -Really old rooms, when I say old I mean OLD! -One elevator in the whole hotel that honestly you can be waiting for 5 mins for it -Dodgy area according to... More

Was this review helpful? Yes 1
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for your visit and your comments, there are very important to us. we are really glad that you are impressed by the friendly service of our Hotel. We will carry on this way to keep up with them. We are looking forward to welcome you again . KInd regards Rudolf Helmel General Manager More

Kampala, Kampala, Uganda
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I did find that a little more care and attention to detail would be good for both the hotel's facilities as well as its staff. The rooms are rather average in their design and the comfort they offer. The choice for breakfast is indeed difficult to beat but the restaurant's (or should I call it "eating room) atmosphere resembles more... More

Was this review helpful? Yes 1
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest , thank you very much, that you have choosen our Hotel for your visit in Berlin and spending your time for your comments. We really feel sorry, that you have been not satisfied with the Service and Quality of our property . We will discuss your points within our Team to improve, to get the nessesary Standard. We... More

London
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have spent 5 nights a week in this hotel and quite happy to continue to do so. I agree it certainly could do with a face lift. Corridor carpets are badly worn, TV's are not flat screen, and some of the rooms, furthest away from the one main lift are much older and more cramped than others. Being an... More

Was this review helpful? Yes 3
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you for your recent visit at in our hotel and also spending some time to write your comments. We are glad that you have been satisfied with service and quality of our property . We are looking forward to welcome you again in the near future. Kind regards Rudolf Helmel General Manager More

Szczecin, Poland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 3 days with my wife and son during our visit to Berlin. The hotel itself is clean with friendly staff. Rooms are ok. Bedsheets were smelling with freshness and we had a baby cot prepared for us as requested. Room was facing opposite the street and was really quiet. TVs might be a little bit outdated but... More

Was this review helpful? Yes 3
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you for your stay at our Hotel, and also for your comments. We are very glad that you where satisfied with our Service and Quality. We would be very happy to welcome you again on your next trip to Berlin. Kind regards Rudolf Helmel General Manager More

Indianapolis
Top Contributor
116 reviews 116 reviews
54 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed October 14, 2014

We stayed at this Holiday Inn while on a tour in Germany. The hotel was nice and the beds were comfortable. The room was spacious for a European hotel. Only compalnt was the buffet dinner that was provided to the tour- it was not all that good.

Was this review helpful? Yes 3
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Costumer, thank you very much for staying at our Hotel and spending your time to send us your comments. We are very glad that our Service was up to you satisfaction. We still will check on the Quality for the buffet. Thank you for your advise, will help us to improve. We are looking foreward to welcome you again... More

Stowmarket, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 5, 2014

This is a good hotel and in a good location, however it is a little dated and the TV and radio service in the rooms is dated with a random mix of German channels as well as one or two international ones. For ar large hotel that is part of of a global chain, it is in need of a... More

Was this review helpful? Yes 2
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you for choosing our Hotel for your visit in Berlin. Also thank you for your comments.We will Forward them to our owners, and also share them with ou entire staff. We apreciaetet also your positive Impact on our Hotel. We are looking for ward to welcome you again. Kind regards Rudolf Helmel General Manager More

Oslo, Norway
Top Contributor
98 reviews 98 reviews
76 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed October 1, 2014

A very friendly welcome at nine o'clock in the evening. The receptionist apologized for giving me room 534 - which is at the very end of the corridor, down steps and through three doors on the fifth floor. That was not so bad, as there was little noise from the corridor, but staying on the fifth floor was quite a... More

Was this review helpful? Yes 1
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guests, thank you very much for your stay and your commnets wich will help us to improve Quality and Service. There are plans for renovation and also for flatsscreens. We will share your Points with the persons in Charge. We would be very glad to welcome you again at our Hotel. Kind regards Rudolf Helmel General Manager More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 23, 2014

If you're looking for a less expensive hotel that isn't too far from the main attractions this place is ok. It's pretty basic so if you're looking for any kind of ammenities this is not the hotel for you.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Berlin Mitte, responded to this review

Dear bdh27, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

I would say that this was a good hotel, with very Good service, i was here on business for the IFA exhibition. Location wise it was good the train stations are near by , Decent eateries near by, and next to mall so easy for shopping as well. The service was also good. I would surely stay here again. However... More

Was this review helpful? Yes 1
Holiday_Inn_Berlin, General Manager at Holiday Inn Berlin Mitte, responded to this review

Dear Guest, thank you very much for staying in our Hotel and also thank you for your comments. We are glad that you have been satisfied with Quality and Service. Anyway we will share your comments about the breakfast with our Chef. We are looking foreward to welcome you again in our property. Kind regards Rudolf Helmel General Manager More

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Additional Information about Holiday Inn Berlin Mitte

Address: Hochstrasse 2-3, 13357 Berlin, Germany (Formerly Holiday Inn Berlin-Humboldt Park)
Phone Number:
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Berlin Mitte 4*
Number of rooms: 220
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Also Known As:
Holiday Inn Berlin Mitte Hotel Berlin
Berlin Holiday Inn

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