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All 665 Berlin hotels

Mercure Hotel Berlin am Alexanderplatz

3.0 of 5 Hotel   |   Mollstrasse 4, 10178 Berlin, Germany
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Mercure Hotel Berlin am Alexanderplatz
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Ranked #377 of 665 hotels in Berlin
A recent review
4 of 5 stars reviewed 2 weeks ago
Jvr17
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621 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Munich, Germany
2 reviews
1 of 5 stars Reviewed yesterday NEW

Ok, the staff is really friendly and very helpful and it's close to Alexanderplatz! But that's the only good thing to say about this hotel. My room actually stank as if noone had opened a window for two weeks. Probably understandable because it's next to one of the largest and loudest streets of Berlin. The hotel restaurant was closed every... More

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Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked this very last minute as we couldn't get into our original apartment, 10 min walk from Alexanderplatz, lovely receptionist on check in, booked a suite for 3 people, very spacious and comfortable, 5 min walk to kaiser supermarket, would def stay here again if I visited again

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Berlin
1 review
4 of 5 stars Reviewed 2 weeks ago

I was a bit shocked by the building, looked a bit run down but once we were inside found rooms very spacious. Great café next door for breakfast and walking distance to main shopping area and restaurants. Allow for city tax charge.

Review collected in partnership with Galahotels.com

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Hong Kong, China
Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very poor hotel. Assumed at a price of €177 per night & with an international brand that I would be getting a decent place. It certainly was not worth even half that !. Felt like it hadn't much changed since the wall came down !. They also additionally wanted to charge me €18 for what looked like a pretty basic... More

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London, United Kingdom
Top Contributor
93 reviews 93 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this Mercure over a weekend. I really liked the location, 5-10 minutes walk to Alexanderplatz U-bhan and S-bhan. Malls and tourist attractions in walking distance. If you are in Berlin for a sightseeing visit then this is a great hotel and because it is located in east Berlin the room prices are very competitive. The hotel is located... More

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2 reviews
1 of 5 stars Reviewed 4 weeks ago

Clueless staff, the worst hotel reception I've ever had to deal with. Room spacey but dirty not cleaned on a regular basis, rooms are well over priced for a run down dirty hotel. I would not recommend this hotel to anybody, the read up on the hotel was misleading and incorrect

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Customer C, Leiter Gästebetreuung at Mercure Hotel Berlin am Alexanderplatz, responded to this review

Dear Darren M, thank you for sharing your experiences concerning your stay. We are sorry that we did not meet your expectations, many rooms as well as the lobby and breakfast area have recently been modernized and many guests appreciate our new style. We are sorry that we did not meet your expectations and hope that you will give us... More

Hvidovre
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 15, 2014

Nice and clean and friendly service. Breakfast buffet ...Uhmm!! On the corner of a big crossing with 4 lanes every way and tramps and busses, but the noise is only heard when police and ambulances passes the crossing.

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Herzlia, Israel
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

Excellent Very good location. 200 meters from Alexanderplatz, malls and pubs, The Tram station is just outside the door, very helpful staff speak good English. The room large and very clean, and for our surprise, a balcony, a kitchenette and coffee facilities . Many electricity plugs which facilitates the use of ours computers and iphones ... We ate Breakfast in... More

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UAE
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 8, 2014

The hotel is in the heart of Berlin .Recommended for Business and people who are looking to discover Berlin in short time . Staff and Cleanness is very Good. It required to add more services in the rooms like drinking water .

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Additional Information about Mercure Hotel Berlin am Alexanderplatz

Address: Mollstrasse 4, 10178 Berlin, Germany
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Berlin am Alexanderplatz 3*
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Also Known As:
Agon Am Alexanderplatz Berlin
Agon Am Alexanderplatz Hotel Berlin

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the heart of Berlin life: The Mercure Hotel Berlin Alexanderplatz is in a prime location in the center of the capital, just a stone's throw from the Alexanderplatz U-Bahn, S-Bahn and local train stations. Our 158 spacious rooms and Suites are comfortably furnished and all feature WIFI. From Tegel Airport, the TXL bus goes directly to Alexanderplatz; from Schönefeld Airport, the RB14 takes you the short distance to the hotel. If arriving by car, parking is available at the hotel. ... more   less 
Number of rooms
150

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