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All 663 Berlin hotels

Hotel Alsterhof Berlin

4.0 of 5 Hotel   |   Augsburger Strasse 5, 10789 Berlin, Germany
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Hotel Alsterhof Berlin
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Ranked #177 of 663 hotels in Berlin
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
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426 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Great time in this lovely hotel with ok breakfast and nice service. The location is ok with just few minutes walk to a large (and expensive) shopping area and underground with quite few stop leading to the historical part of Berlin.

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Frankfurt, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Our team had the great pleasure to stay in the Hotel Alsterhof for our visit to the ITB fair 2014. We could not have chosen a better hotel for our visit. The hotel is located within easy reach to the fair (10 minutes by Underground) and at the same time offers a great ‘city centre’ experience. The most famous Shopping... More

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Stephanie S, Front Office Manager at Hotel Alsterhof Berlin, responded to this review

Dear Guest, it’s a pleasure to read that you had such a wonderful Alsterhof experience. Many thanks for taking the time to write such kind words, and mentioning all the colleagues who helped create such wonderful memories. I do hope that we will have the opportunity to see you again soon. With kind regards Bianca Rosenberg Assistant Front Office Manager More

Brugg, Switzerland
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been now three times at this hotel, and think to use it again. Very well situated, excellent friendly service; twice a large and agreable room, once a good, clean functional room, but a bit small. Price/performance ratio quite good. The breakfeast is good, not as fabulous as some time in germany, but very valuable. Restaurant agreable for a... More

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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently spent 7 nights here and found it as good as ever. Check in was very quick. As regards WiFi I was given a login and password which was good for my whole visit. This worked well most of the time although sometimes was a bit slow. Breakfast a bit dearer than previously being €14 although there was a... More

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Tel Aviv, Israel
1 review
1 of 5 stars Reviewed 4 weeks ago

No shame or disgrace ! ! ! make overall maintenance at the hotel when we stay. booked 2 superior room if you can call it superior waist of money and vacation. We booked 4 days and 4 days they woke us up at 7am with KONGO drill noise that SHAKE! the all hotel. Pitiful hotel and hotel manger. take me... More

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Stephanie S, Leiter Öffentlichkeitsarbeit at Hotel Alsterhof Berlin, responded to this review

Dear Guest, we are very sorry that you have regrets about our hotel. We are very sorry about it. We would have been very happy when you have come to us to change the room or speak to you regarding any refund. Please note that this have been a exception, what we haven't known before. It is now finished. Thank... More

Tel Aviv, Israel
1 review
1 of 5 stars Reviewed 4 weeks ago

very slowly wifi.Renovations hotel will not let you sleep from 7 am. Cheeky staff and hotel manager did not know how to manage. Just a shame!!!!!!!!!!!!!!!!!!!!!!!! Ruined my vacation!!!!!!!!!!!!!!!!!!!!!!!!

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Stephanie S, Leiter Öffentlichkeitsarbeit at Hotel Alsterhof Berlin, responded to this review

Dear Guest, we are very sorry that you have regrets about our hotel. We are very sorry about it. We would have been very happy when you have come to us to change the room. Thank you very much for your understanding. Kind regards, Stephanie Suchanek (Manager of Sales & Marketing) More

Berlin
1 review
4 of 5 stars Reviewed March 10, 2014

The room was good, the gym was ok. I would have liked to have drinking water available, towles to whipe off the sweat and TVs to watch while running. The gym equipment also needs to be up-dated, it felt old and worn out. The shuttles to and from the ITB expo were excellent.

Review collected in partnership with Easytobook.com

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2 reviews
5 of 5 stars Reviewed February 26, 2014

Great hotel, location 5 minutes from. KDW, very warm atmosphere, nise rooms with carpets, very clean!!! Will stay another time, but this year the prices in January were high. Highly recommended!!!! !!!!!!!!!!!!"!!!

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Stephanie S, Leiter Front Office at Hotel Alsterhof Berlin, responded to this review

Dear Zhanna, Thank you for sharing your experience at Hotel ALSTERHOF Berlin. We are pleased to hear that you enjoyed your time with us and appreciate your recommendation to friends and family. We look forward to seeing you again soon. Best wishes Vanessa Helbig, Assistant Front Office Manager More

Dubrovnik, Cro
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 14, 2014

Clean and well maintained hotel on unbeatable location, in quiet residential street just few steps from busy shopping area,malls, KaDeWe , restaurants, bars and mayor Berlin traffic hub: Zoo station.Important landmarks easy to reach by metro.Even walking along Spree river to Potsdamer Platz, Charlie checkpoint or Brandenburg Gate could be a nice option, but end of January was too cold... More

Was this review helpful? Yes 1
Stephanie S, Leiter Front Office at Hotel Alsterhof Berlin, responded to this review

Dear Ivocro, We were delighted to welcome you to Hotel ALSTERHOF Berlin and thank you for taking the time to pass on your lovely comments. I do hope that we will see you again soon. Yours sincerely Vanessa Helbig Assistant Front Office Manager More

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2014

Just a quick note to thank the staff at the Alsterhof for another excellent stay. Very well situated, warm, clean and comfortable. Very close to the u bahn and easy to get around. Wrap up warmly if you're visiting Berlin in February!

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Stephanie S, Leiter Front Office at Hotel Alsterhof Berlin, responded to this review

Dear Richard, We were pleased to welcome you again to Hotel ALSTERHOF Berlin and thank you for your lovely feedback and recommendation. I do hope that we will have the opportunity to see you again soon. Kind regards Vanessa Helbig, Assistant Front Office Manager More

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Additional Information about Hotel Alsterhof Berlin

Also Known As:
Top Hotel Berlin
Berlin Top Hotel
Address: Augsburger Strasse 5, 10789 Berlin, Germany
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#101 Luxury Hotel in Berlin
#130 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Alsterhof Berlin 4*
Official Description (provided by the hotel):
The hotel ALSTERHOF Berlin is a design-oriented hotel. It is close to KaDeWe and Tauentzien, south of Kurfürstendamm. All 204 rooms were renovated in 2012 from the ground up - they are air-conditioned and equipped with modern facilities. Four conference and function rooms can be made up to 175 guests simultaneously. The hotel restaurant with a fireplace room, the bistro bar, the conservatory and the accompanying form the summer garden gastronomy. Gym, sauna and aroma steam bath complete the services. ... more   less 
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