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InterContinental Berlin

#21 of 666 Hotels in Berlin
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Budapester Strasse 2, 10787 Berlin, Germany
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InterContinental Berlin
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InterContinental Berlin
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1,327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Top Contributor
80 reviews 80 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As usual a perfect experience at an Intercontinental Hotel. The Intercontinental in Berlin is well situated and a beautiful place to stay for a couple of days in Berlin. It's international, offers everything one expects from a luxury hotel and probably has the largest breakfast buffet in the western hemisphere. Impressive. Our Suite was large, functional and well designed. I... More 

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Luxembourg City, Luxembourg
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice room in what I was told is the refurbished side of the hotel (above the parking garage) - this info may be dated though as I heard it from a former employee and possibly the whole hotel is updated now. Lobby lunge is spacious and the service good. The free serving of snacks and a pile of Seranno... More 

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear Bill R, I would like to thank you for your feedback and for choosing the InterContinental Berlin. I am happy that you enjoyed our facilities and location in the city. At Marlene Bar, you can expect well-crafted cocktails and drinks, served with an attentive service in a cosmopolitan atmosphere. I hope to welcome you very soon. In the meantime... More 

Tel Aviv, Israel
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the hotel for 7 nights and had a wonderful time. The reception was very polite and efficient and the room was ready for us although we arrived at the hotel early (11:00 AM). We took the deluxe room (317 - smoking room) which was large and comfortable for our long stay. The room was facing the Zoo... More 

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Saskatoon, Canada
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for 3 nights and all of those nights we had the worst sleeps. The beds are extremely hard and uncomfortable. We also requested to not have our room serviced, but they came in anyway (not the end of the world )Otherwise, the hotel is nice. Rooms are clean, modern and well kept. Breakfast buffet has a wide... More 

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear Nataliethomthom, Thank you very much for your honest feedback following your recent stay. I am glad that you had a good overall experience and that you liked our hotel facilities. To provide the utmost comfort to our guests, we recently changed most of the mattresses. I regret that you could not enjoy a restful sleep. Our housekeeping team is... More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

One of the best places I ever staying in Germany. The high price range is justified. Spacious rooms, with all the expected amenities, including coffee making capabilities, spacious desk to work, good WiFi, safety box, etc etc etc The bathroom was spacious and met my expectations. Some minor maintenance that was required was taken care immediately. A bottle of water... More 

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear HotelCooler, Thank you for staying at InterContinental Berlin and for having detailed your experience on TripAdvisor. I am glad to learn that you felt comfortable. To provide a “home feeling” with an attentive service and friendliness is what we strive for every day. It is a pleasure to know our teams succeeded to do so and that we helped... More 

Seekonk, Massachusetts
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was in Berlin for 7 nights and the hotel and staff were fantastic. The breakfast buffet was crazy! I have never eaten so much in my life. The rooms were much roomier than I had anticipated and the bathroom, luxurious, compared to what I am used to. Location was great, buses ran just outside the door, and within walking... More 

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear Kim S, I would like to thank you for having chosen to stay with us on the occasion of your 7-day visit to Berlin. It is a pleasure to receive your enthusiastic opinion about our hotel, especially regarding our breakfast buffet which is appreciated by many guests. We provide a variety of hot and cold dishes just like an... More 

Sundsvall, Sweden
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very welcoming and situated in the centre of Berlin, close to citycentre, shopping and communicatipns as ubahn. The room was very nice, abd the spa inside the hotel was perfect, different saunas, pool and jacuzzi. The staff gave us superservice, helping out with everything we needed, and always very nice. I highly recommend a stay here.

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear Jon E, Thank you very much for your nice review and for your recent stay with us. I am pleased to read that you had a memorable experience in Berlin and that our teams exceeded your expectations. Indeed our hotel is conveniently located at the cross roads of downtown and the west, renowned for its shopping areas, such as... More 

Jerusalem, Israel
1 review
5 of 5 stars Reviewed 6 days ago NEW

best hotel i have ever been graet staff magnificent rooms good location coffee machine in the rooms very comfortable beds huge bathroom and shower bus stop to main attractions just infront of the hotel

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear aviv0242, There is nothing I would like to add to your excellent review beside a sincere “thank you”. I am delighted to know that our hotel represents the best you have ever travelled to so far. We strive for high service standards and for providing a home feeling to each of our guests. I am glad that our teams... More 

Los Angeles, California
Top Contributor
116 reviews 116 reviews
114 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The front desk at this hotel is soso and the first clerk trying to check me out in the morning (Peter Bert ) should be fired. No customer service of any kind and basically rude. The other problem was the basically non-working AC that I reported and was never fixed. The temperature wouldn't go below 25 celcius. I could open... More 

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear LoyaltyLobby, Thank you for bringing your experience to my attention. I sincerely apologize for the inconveniences during your stay and that we were not able to meet your expectations. Let me assure you, that friendly and customer-oriented service is part of our service philosophy and also for our experienced front office team. Nonetheless, I will make sure to discuss... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

Amazing hotel with terrific buffet breakfast complete with omelette station, fresh honey oozing out of a honeycomb, fresh bread and plenty of other goodies. The pool was stunning with accommodating staff. The Spa area was spotless and quiet as massages were in progress. We got a suite with one king size bed and a single roll away bed as we... More 

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Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review

Dear Susan P, First of all, I would like to thank you for your nice feedback and for your recent stay at the InterContinental Berlin. It is very kind of you to describe what made you so glad during your time with us. As we strive to provide to each of our guests the highest attention I am glad to... More 

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Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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