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All 664 Berlin hotels

Novum Hotel Gates Berlin Charlottenburg

3.0 of 5 Hotel   |   Knesebeckstrasse 8-9, 10623 Berlin, Germany (Formerly Gates Hotel)
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Novum Hotel Gates Berlin Charlottenburg
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Ranked #250 of 664 hotels in Berlin
A recent review
4 of 5 stars reviewed 2 weeks ago
Floral1993 Oxford, United Kingdom
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339 people have reviewed this hotel

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Glasgow, United Kingdom
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

IF YOU VALUE YOUR SECURITY DO NOT STAY AT THIS HOTEL - My friends room ( stayed in room 303) was burgled on 23 August - all money and passport was stolen from a LOCKED ROOM AND LOCKED SAFE - no damage to door so possibly a key was used - no damage to safe so possibly a master key... More

Was this review helpful? Yes 10
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Although it is out of the main tourist attractions in the city, it is only a short time to the nearby underground. Very clean and modern rooms which were perfect for our stay even though we didn't spent much time in our room. The hotel has free wifi which is brilliant, works really well. We had breakfast included in our... More

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Tallinn, Estonia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

very poor hotel, service awful. put the money in the hotel's safe, but when I tried to open it in the evening, it gave an error message that I am using the wrong code. I called the employee who opened it, a passport and a computer were in the safe but the envelope with the money disappeared. Police fixated on... More

Was this review helpful? Yes 4
Tel Aviv, Israel
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

Berlin's a huge city with so many things to do, that spending a fortune on a four star hotel for the sake of a little extra comfort is quite unreasonable. This hotel offers comofortable beds, free Wi-Fi and a wide collection of discount cards to many different places and attractions. It's overall just as tidy as any other hotel, and... More

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Tel Aviv, Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 29, 2014

Very Decent Hotel. We stayed at quadruple room and it was very big. the wifi in the room is ok. The location is good and the S-Bahn Station or Metro are nearby (5-10 minutes from the hotel). The hotel staff is very friendly. in the first floor you have a stand with some discounts for lots of berlin attractions. No... More

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Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2014

Everything was great - nice quite location in the heart of West Berlin, comfortable wide beds, big windows looking inside the courtyard, enchanting smell of old building... Next to the door - lovely small Indian restaurant with its fab homemade tea (chai). One small inconvenience was weak pressure in hot water tap in our room on the third floor. But... More

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NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Gates Berlin Charlottenburg, responded to this review

Dear guest, Thank you for your nice review on Tripadvisor. We are delighted that you had a nice time in Berlin. Your comments about the water pressure were passed on to the maintenance department. We would be glad to welcome you again in one of ourHotels. Faithfully Yours Gates Team More

1 review
4 of 5 stars Reviewed May 8, 2014

Very good location (public transport is near), clear room, nice staff, very good value-price rate! We was 5 nights at this hotel in May 2014. The Hotel is near Savinyi Platz 5 Minutes on foot to the S-Bahn station, Hotel have non-stop reception, the staff is nice. The room was clear, every day clean up, change the towels. In the... More

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NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Gates Berlin Charlottenburg, responded to this review

Dear Tokodi, Thank you for your review and your kind words, regarding your stay in our Hotel Gates We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Kind regards, Gates Team More

Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 19, 2014

Quite hotel! has an elevator, very respectable girls in reception and is near the metro (ernst-reuter plaz). the beds are quite uncomfortable, wifi gets hurt and it's slow and it costs so much in anything! The metro is U2 ( pankow-ruhleben)

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this review

Dear guest, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Novum Hotel Gates. Of course, we have passed the criticized points to our technical department and want to apologize very much for the resulting inconvenience. We would be very pleased if we can welcome you again soon. Kind regards,... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2014

Beautiful stair case, friendly and helpful staff, the room I got had three beds with very comfortable linens. Only the essentials were available. Wifi was free and kind of strong. Parking is €16 per day but if you park on the street it's free. The metro and subway are about 10 minutes walking and can get you anywhere in Berlin.... More

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this review

Dear guest, Thank you for your review and your kind words, regarding your stay in our Novum Hotel Gates. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Gates Team More

Wrexham
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2014 via mobile

Great price, comfortable room, no noise, decent location, ....cant complain, hot showers,managed to connect with the free wi fi. only moan, no tea coffee in room and charged for bottle of water..would use again. Plenty of great cafes nearby.

Was this review helpful? Yes 1
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this review

Dear guest, Thank you for your nice review. We are delighted that you had a nice time in Berlin. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Gates Team More

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Additional Information about Novum Hotel Gates Berlin Charlottenburg

Address: Knesebeckstrasse 8-9, 10623 Berlin, Germany (Formerly Gates Hotel)
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novum Hotel Gates Berlin Charlottenburg 3*
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Also Known As:
Gates Hotel Berlin

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
In a quiet side street of Kurfürstendamm our innovative traditional hotel is located in the city-west of Berlin. Several times our house has been awarded for its excellent value for money: In this stylish, partially landmarked hotel each of the 107 rooms is equipped with Wi-Fi. ... more   less 
Number of rooms
107

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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