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Pestana Berlin Tiergarten

#56 of 668 Hotels in Berlin
Certificate of Excellence
Stuelerstrasse 6, 10787 Berlin, Germany
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Pestana Berlin Tiergarten
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494 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Booked three months in advance for a special trip, and asked for a room with a sofa (needed due to mobility problems) for which paid extra. Several emails from the hotel confirmed this would be no problem, and that a double room plus sofa would be reserved for our trip. I also confirmed this again in advance prior to visit.... More 

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Malmo, Sweden
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel with nice rooms - a bit cold in style possibly, but rather basic amenities. Not too many restaurants close by, A bit off if you are looking for a central hotel in terms of Under den Linden but perfect for what used to be the Western city centre (but there are buses and a taxi to Friedrichstrasse is... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear Carl_Lise, thank you very much for your detailed review following your recent stay at Pestana Berlin Tiergarten. I was very pleased to read that you had enjoyed your stay and especially the comments you made regarding our staff. Our hotel is indeed located in a quiet area, adjacent to Berlin's largest Park, the Tiergarten, but still within walking distance... More 

Barcelona, Spain
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When we entered in the room, the door of the bathroom was broken. In fact, there was no door to close, so there was no intimacy. We called the reception, and they said that we had the choice to change the room: if we want to stay in a king size bed, we had to move to a room for... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear Pickwick_Sparks, Firstly I would like to say thank you very much for your recent stay at Pestana Berlin Tiergarten and for your very kind and constructive review. I was very pleased to read the comments especially about our staff and will be pleased to share them with the whole team. I am sorry, that you also had experienced the... More 

Stockholm, Sweden
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel, really nice looking. The bar have an awsome bartender. They have a spa with 3x10 pool, steam and "normal" sauna, right beside the spa there is a treadmill and some weights. The room where clean and love the bathroom, but they are not good at refilling the shampo and conditioner. There where just a - with this hotel,... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear Jens B., thank you very much for your kind review and also for the constructive comments. Please be assurred that we will review your remarks in the team and take appropriate action where neccessary. I was very please to read your comment regarding our bar tender and the service overall. We look forward to welcoming you back to Pestana... More 

Herford, Germany
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception Staff very welcoming and couldn't be more helpful. WE booked 5 rooms for a mixed group of people with teenage children. The room sizes were excellent and very modern. The only negative was that breakfast time was very busy and you are unable to reserve tables but the staff did set us a large table in the bar area... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear kbelt2014, thank you very much for staying at Pestana Berlin Tiergarten and for posting your review. It can be a little challanging at times during the peak times at breakfast, but I am very happy to read that our staff has made a special effort to ensure you could have your breakfast as a group in our Bar area.... More 

Berlin, Ohio
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Spotless room with great views. Super location with frequent buses to centre. Modern decor, good food, bar, gym and pool. What makes the Pestana exceptional is how friendly the staff are. We had the impression of a family run hotel with great standards at a price better than most of the UK. Two staff: Andreas and Silvio trawled the net... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear Geoff C, thank you so much for your very kind review. It is such a pleasure to read that we managed to really make you enjoy your stay. You are quite right, Pestana Hotels & Resorts is a family run business, and we try to extend this atmosphere into all our nearly 100 Hotels. Please be assured that I... More 

Bruxelles
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came back to the Berlin Pestana after some years and found it as pleasant as in 2012. It is very well situated at the Tiergarten park and thus covenient for those who want to go to Mitte and to the Western part of Berlin. Starting with the most important information: rooms are not very big but nicely furnished and... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear JoachimBruxelles, firstly I would like to thank you for returning to the Pestana Berlin Tiergarten during your recent trip to the German capital. It is always a great pleasure to see customers booking the hotel again due to their experience in the past. I also thank you for your extended review and please be assured that I will taste... More 

London, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: This hotel is an unassuming, friendly place with a great location. It is near enough to all the major destinations but is situated in a quite and leafy area. Rooms are clean and very comfortable (excellent shower), and customer service is top notch. Cons: There were problems with the wi-fi at night which got frustrating. Breakfast is good too,... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear Katie P., thank you very much for choosing the Pestana Berlin Tiergarten for your stay in Berlin. We are very glad that you enjoyed your stay with us and will review your comments regarding the breakfast and WIFI. We hope to be able to welcoming you back in the future. Kind regards, General Manager Pestana Berlin Tiergarten More 

Sandton, South Africa
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A smallish hotel by big city standards, very well managed and everything works from service levels to the assistance of the front office staff. Spotlessly clean. It's location between KuDam and Mitte make it the ideal location, as both are a 10 to 15 minute work, albeit it in opposite directions. The latter through the Tiergarten park all the way... More 

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PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear arcjnb, thank you very much for staying at Pestana Berlin Tiergarten and your kind review. We look forward to welcoming you back in the near future. Kind regards, General Manager Pestana Berlin Tiergarten More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel through priceline, I requested 2 beds thinking that my two little kids (6 and 11) could sleep with us using the requested 2 beds, when we arrive we were told that they couldn't accomodate my family in this hotel so we had to pay for another room, it was out of our budget, the location is... More 

Was this review helpful? Yes
PestanaBerlin, Manager at Pestana Berlin Tiergarten, responded to this review

Dear Antonio E, thank you very much for staying with us and also for your feedback. We would like to apologise for the inconveniences you had due to the misunderstandings with priceline. Hope you still could enjoy your time with us and that you will return once to visit us again. Best regards, Your Team of Pestana Berlin Tiergarten More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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