At check-in, I was confronted by a male employee at the reception, who basically tried to pressure me, almost harassingly, into purchasing some sort of room upgrade. Once I was finally able to get through to him that I was not interested, his initial friendly and hospitable behavior was replaced by a demeanor of careless disinterest towards me. His hospitality... More

Booked this hotel as part of a flight/hotel package through e-bookers. It was very good value for this standard of hotel. Room was clean, comfortable and recently refurbished. Reception staff helpful. Did not try the breakfast as it was 23 euros each. Instead we used a little cafe round the corner for a coffee and croissant. We did not eat... More

Well organised, comfortable, impeccable service and value for money.Near all transportation links and 5 mins from shopping, three restaurants within 300 metres.

Normally, I wouldn't have chosen Steigenberger as I have my favourite hotels in Berlin and Steigenberger doesn't belong to them. But as I was attending a conference there, it was the obvious choice and I wanted to give it another chance after some disappointing stays some ten years ago. To be fair: management has taken a lot of effort to... More

We’ve just returned from Berlin, where we spent 5 very pleasant days in the Steigenberger. The hotel is very well situated between two U-Bahn stations and near to many bus lines. Most of the tourist sight-seeing buses leave from Ku’damm, maybe 5 minutes walk from the hotel. The executive rooms are overlooking a reasonably quiet park. We selected a “pay... More

First class hotel in all respects, service second to none, rooms clean and well appointed, location for sightseeing and local restaurants fantastic but still feels quiet and slightly off the beaten track. Could not fault this hotel at all, the only problem is the cost of the breakfast, really too much to pay unless you are there on business, but... More

I had four nights in this hotel which seemed well stiuated & adequate until I paid the bill.I feel I was robbed! I never use the mini bar in a hotel as the prices are always very high, However an open tub of Pringles crisps appearedon the counter. I reported to reception that I had not had them & was... More

Stayed in this hotel for 5 nights, there were 6 of us on a business trip. The hotel is in a perfect location with good internet access & great breakfasts. The room facilities are very goo. One issue was that almost all of us did not sleep well for the full duration of our trip. THe hotel was too warm,... More

One of the best locations of Berlin, 50 meters to Kudam. (But next time I will be looking for a Mitte hotel, just for a change.) Clean and big hotel with satisfying features. Receptionists, room service and bell service are very good. But there is nothing spectacular about the hotel. If you are going to make some shopping at Kudam... More