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All 665 Berlin hotels

Sofitel Berlin Gendarmenmarkt

5.0 of 5 Hotel   |   Charlottenstrasse 50-52, 10117 Berlin, Germany (Mitte)
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Sofitel Berlin Gendarmenmarkt
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88%
Ranked #29 of 665 hotels in Berlin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
mcarans
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757 people have reviewed this hotel

Traveler rating
    450
    228
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I just returned from a trip to Berlin and were recommended this hotel by our travel agent who had said that her other clients really enjoyed this hotel...however it was an extremely disappointing stay for us! We were at the Sofitel for 5 nights and arrived just in time for dinner on the first night. We were... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I had high expectations given the other positive reviews. The bathroom door which doubles as a toilet door is a bit dangerous. Staff need to advise that the bathroom mirror slides across to stop people looking into the bathroom - it's not obvious. There was no coffee machine but we were given a Nespresso machine when we asked which was... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Nespresso coffee machines are provided automatically in all luxury rooms, junior and prestige suites. At Sofitel, we strive to provide a superior service... More

Frankfurt am Main, Germany
Top Contributor
163 reviews 163 reviews
123 hotel reviews
320 helpful votes 320 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location was very convenient for me, as I had three appointments or meetings at the Gendarmenmarkt, one of Germany's most beautiful squares. It is lined with hotels and restaurants, and the Sofitel, I would say after my recent stay, is the best as regards value for money. (The Hilton is at the same price level but disappoints in all... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More

Malmo, Sweden
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location. Friendly staff & quiet room. Nice gym & a little spa department. Will probably book same hotel next visit to Berlin. Only minus is that adding breakfast when checking in costs a fortune

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We also offer rates including our breakfast buffet. We hope to see you again on your next visit to Berlin. Sincerely, Tina... More

Luxembourg City, Luxembourg
Top Contributor
111 reviews 111 reviews
109 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located at Gendarmenmarkt, I don’t think you can get a much better location in Berlin. The hotel itself is ok but there are a lot of shortcomings which should not happen and which do not happen in other Sofitel hotels. Being an accord gold card holder I have booked 3 rooms for my family members. I... More

Was this review helpful? Yes 2
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have... More

Miami, Florida
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just finished up a terrific 3-night stay at the Sofitel Berlin Gendarmenmarkt, having booked based on Tripadvisor recommendations, along with a slightly discounted rate for staying 3 or more nights. I was in the smallest room, a "Single Classic," but I was pleasantly surprised by it. It is arranged quite well, and maximizes the use of available space. It... More

Was this review helpful? Yes 3
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Tampa, Florida
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed the this hotel before and returned because the staff and property are both top notch (and dog friendly). Berlin is a terrific city and this hotel is perfectly located for the business traveler and/or tourist.

Was this review helpful? Yes 1
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More

Texas
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel was in a great area and the front desk staff was very friendly, but the room itself was very small and cramped for the price. (I have traveled extensively throughout Europe and know that European rooms are typically smaller.) The cleaning crew was a different story. They would start knocking to come in and clean early in the... More

Was this review helpful? Yes 2
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you... More

San Juan, Puerto Rico
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 13, 2014

Excellent location at the Gendamenmarkt. Very efficient front desk service. Rooms are spacious and comfortable. Get a room looking at the Gendamenmakt. From the hotel you can walk to all the important sites to visit in Berlin. The restaurant, which is separate from the hotel, is very good. The concierge tries to help with museums and other important sites to... More

Was this review helpful? Yes 3
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

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Additional Information about Sofitel Berlin Gendarmenmarkt

Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Reservation Options:
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#14 Spa Hotel in Berlin #20 Business Hotel in Berlin #25 Luxury Hotel in Berlin #32 Romantic Hotel in Berlin #44 Family Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
Number of rooms
92

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