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All 664 Berlin hotels

Sofitel Berlin Gendarmenmarkt

5.0 of 5 Hotel   |   Charlottenstrasse 50-52, 10117 Berlin, Germany (Mitte)
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89%
Ranked #34 of 664 Hotels in Berlin
Certificate of Excellence 2014
A recent review
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753 reviews from our community

Traveler rating
    440
    236
    59
    13
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Perfect location to walk to key sights. Some staff very friendly and helpful. Breakfast poor as cold eggs and limited buffet hot food although orders better . Service takes a long time. Bed sloping mattress is uncomfortable. Seems like this is common feedback so not sure why this has not been addressed. Housekeeping woke us up at just after 9... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The mattresses... More

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right in the middle of Mitte, literally just a few minutes of a walk from most of the really big tourist attractions in Berlin like the Brandenburg Gate, Checkpoint Charlie, the Reichstag, Unter den Linden, Museum Island... You get it. And more than the location the hotel is really nice itself. Big modern rooms with a rainfall shower that is... More

Was this review helpful? Yes 1
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. Thank you also for your comment of the sliding... More

Brisbane, Australia
2 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The view from my room was amazing- a beautiful way to start my first visit to Berlin. And everywhere is within walking distance. Staff were friendly and the room comfortable - Berlin does the rest. Pre book for the Bundestag and the Pergamon if you can - the queues can be long and dull. Only negative was that there are... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We do have coffee and tea facilities in every luxury room and higher. We hope to see you again on your next... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sofitel Berlin seemingly blends everything one would expect from the Sofitel Luxury Chain Standard - Central Location, Design, Well Appointed Rooms & Excellent Service. It offers one of the best locations of the city, at the picturesque Gendarmenmarkt (French Quarter) with excellent public transport links and only minutes away from Berlin's High Street Fashion Boulevard (Friedrichstrasse), Galeries Lafayette and Central... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location in a charming and quiet central area of Berlin. Friendly, courteous and helpful staff always on hand to assist with advice. Aigner restaurant is an excellent venue for dinner - great atmosphere, superb food and wine.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Paris, France
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super nice Sofitel, very good location for a first time in Berlin. It's close to all good monuments, the U-bahn is around the corner of the block. The neighborhood is a bit dead at night, but if you're more into sightseeing its perfect. Room was spacious enough. They have a nespresso machine for you to use. One minus: the bathroom... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just spent 6 nights at the hotel and it was FANTASTIC! The staff were extremely obliging and although the rooms are not very large they are beautifully decorated with undoubtedly THE BEST shower I have ever experienced ANYWHERE. The linens and towels were even better than one would expect in a 5* hotel and we also appreciated the fluffy... More

Was this review helpful? Yes 1
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you so much for your very positive feedback. I highly appreciate your comments and I would like to personally thank you for having taken the time to share your experiences from your recent stay at the Sofitel Berlin Gendarmenmarkt. Moreover I am pleased to read that our modern Luxury room with the soothing MyBed concept and exquisite... More

Tel Aviv, Israel
Top Contributor
92 reviews 92 reviews
64 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed August 4, 2014

Pros: - Location is excellent (for transportation, food, and even late night supermarket) - Room (Luxury room) lighting was very good. Both natural light but also lots of lamps, which is quite rare in hotel rooms that typically provide very low light. - Nice sound system (radio and clock) with great sound by Bose (unfortunately it does not have an... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. Bath tubs are in the catgerories junior suites, prestige suites and in the opera suite. We hope to see you again on... More

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Additional Information about Sofitel Berlin Gendarmenmarkt

Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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