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Sofitel Berlin Gendarmenmarkt

#39 of 667 Hotels in Berlin
Certificate of Excellence
Hotel website
Charlottenstrasse 50-52, 10117 Berlin, Germany
Special Offer
Magnifique Breakfast
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Sofitel Berlin Gendarmenmarkt
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948 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Sydney, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel is very nice and clean When I went to my room I was horrified. It was so small I couldn't open my suitcase The bed was only a double and I felt claustrophobic and didn't have a pleasant stay. When I complained, reception wanted to charge me 50 euro extra for another bigger room even though rooms were... More 

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I traveled through Europe for a month, and I have seen a plethora of hotels on this journey. This hotel was the best of them all. The staff, the restaurant attached, and the room were fantastic. The lady at the front even gave me an upgrade which was excellent. It was so relaxing, comforting, and it was a vacation from... More 

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Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for one night due to a layover flight. Hotel staff was great and very helpful and courteous. The rooms were very nice, clean, and comfortable. The front desk staff that assisted us at night for check in and in the morning was extremely kind and helped us with our baggage and with suggestions in getting back to the airport.... More 

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Beirut, Lebanon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Rooms are larger than average, the service was good. Breakfast was superb. Hotel is near the a good shopping area and a walking distance from restaurants and one can easily move in between all. Interesting places , centarl station arear, brandenburg, are a short drive away.

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common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Centrally located hotel with numerous restaurants and cafes in immediate proximity. Room was of standard size with an excellent bathroom. Of note were the staff who were extremely friendly and helpful, with great advice on where to go to eat. My partner's bag was lost by Air Berlin and we had no success in recovering it until staff from Sofitel... More 

Was this review helpful? Yes 1
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Alexander K, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in... More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were greeted politely, checked in and ushered to our room. The service personnel at the desk and the bellhop were very helpful and friendly. The flavored water in the lobby was a welcome respite from the beastly heat. It is a great location, the concert hall is across the street, public transportation nearby, and Galerie Lafayette was around the... More 

Was this review helpful? Yes 2
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Tina S, thank you so much for your very positive feedback. I highly appreciate your comments and I would like to personally thank you for having taken the time to share your experiences from your recent stay at the Sofitel Berlin Gendarmenmarkt. Indeed we are thinking of creating an own bar soon in our lobby. Thank you once again... More 

Paris, France
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The breakfast is exceptional as well as the location. But bathrooms and rooms are much too small - and not one single room with twin beds. Reception area is very comfortable and restaurant is also relax and good.

Was this review helpful? Yes 1
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour victoire36, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. Yes, it's right that we don't provide twin bedded rooms but we do have rooms with separate mattresses. We hope to see... More 

London
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived on the TXL Tegel Airport shuttle and were pleased to find that the property is only a couple of stone throws away from Unter Den Linden bus stop. We arrived during a heatwave, Berlin was holding its breath, was the official heat record going to be beaten? Nope, but it reached around 37 C and we were dripping... More 

Was this review helpful? Yes 1
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour FredinSW8, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More 

Mumbai (Bombay), India
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 days in June 2015. The hotel is amazingly located. It is a chic hotel that yet has a homely feel to it. The staff were amazing. The front desk staff of Patrick , Matteo and Nikolai were extremely helpful and friendly. The house keeping was immaculate and prompt. If one thing could be better it... More 

Was this review helpful? Yes
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour jt05, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More 

Richmond, Canada
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for seven nights in June 2015. First the location. Right in a lovely square; possibly one of the more scenic spots in a generally unlovely city. The area around the hotel has some very nice outside bars and good eateries. One can walk to many of Berlin's sights. The hotel itself is very comfortable. However, be aware... More 

Was this review helpful? Yes 1
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Richmondbois, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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