We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 665 Berlin hotels

Sofitel Berlin Gendarmenmarkt

5.0 of 5 Hotel   |   Charlottenstrasse 50-52, 10117 Berlin, Germany (Mitte)
Hotel amenities
Save Saved
You added Sofitel Berlin Gendarmenmarkt to your Saves list
Sofitel Berlin Gendarmenmarkt
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
88%
Ranked #28 of 665 hotels in Berlin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jaczc Dubai
  • Overview
  • Reviews (731)
  • Photos (197)
  • Amenities
  • Q&A
  • Room tips (60)
  • Location
  • More
Write a Review

731 people have reviewed this hotel

Traveler rating
    431
    226
    57
    13
    4
See reviews for
80
336
98
167
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here by myself just after Germany had won the World Cup and the city was in the middle of a heat wave. The Sofitel provided the perfect base for exploring all the museums and shops and I fell in love with Berlin. Staff were warm and welcoming, the bed so comfortable and the wifi fast. The only thing... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall a very pleasant place to stay, wonderful views, efficient and friendly staff - just a few minor issues. On the final full day of our stay our room was not serviced, despite us being away from the hotel from 8am to 4 pm. When we called reception asking for fresh towels and tea bags a member of housekeeping hurriedly... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Westhill, United Kingdom
Top Contributor
112 reviews 112 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was great after travelling most of the day to be met by two smiling, friendly and helpful reception ladies. That set the scene for the next 5 days, where all staff were pleasant and helpful. Concierge services were also excellent, and they booked internet tickets to Pergamon (saved queuing 3 hours!), and printed our boarding cards for flights home.... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

Athens, Greece
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful building at an excellent position, dead centre in Berlin, close to all the sights and shops!!!Very kind staff, professional and ready toanswer all our questions. We were upgraded to a Luxury room, which had view at the plaza.Excellent facilities, loved the bed, the bathroom and the Bose sound system!!!Design was right out of the city feel, exquisit and... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour, thank you so much for your very positive feedback. I highly appreciate your comments and I would like to personally thank you for having taken the time to share your experiences from your recent stay at the Sofitel Berlin Gendarmenmarkt. Moreover I am pleased to read that our modern Luxury room with the soothing MyBed concept and exquisite bathroom... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My boyfriend and I just returned from a trip to Berlin and were recommended this hotel by our travel agent who had said that her other clients really enjoyed this hotel...however it was an extremely disappointing stay for us! We were at the Sofitel for 5 nights and arrived just in time for dinner on the first night. We were... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I had high expectations given the other positive reviews. The bathroom door which doubles as a toilet door is a bit dangerous. Staff need to advise that the bathroom mirror slides across to stop people looking into the bathroom - it's not obvious. There was no coffee machine but we were given a Nespresso machine when we asked which was... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Nespresso coffee machines are provided automatically in all luxury rooms, junior and prestige suites. At Sofitel, we strive to provide a superior service... More

Frankfurt am Main, Germany
Top Contributor
163 reviews 163 reviews
123 hotel reviews
320 helpful votes 320 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location was very convenient for me, as I had three appointments or meetings at the Gendarmenmarkt, one of Germany's most beautiful squares. It is lined with hotels and restaurants, and the Sofitel, I would say after my recent stay, is the best as regards value for money. (The Hilton is at the same price level but disappoints in all... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More

Malmo, Sweden
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great location. Friendly staff & quiet room. Nice gym & a little spa department. Will probably book same hotel next visit to Berlin. Only minus is that adding breakfast when checking in costs a fortune

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We also offer rates including our breakfast buffet. We hope to see you again on your next visit to Berlin. Sincerely, Tina... More

Luxembourg City, Luxembourg
Top Contributor
111 reviews 111 reviews
109 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is perfectly located at Gendarmenmarkt, I don’t think you can get a much better location in Berlin. The hotel itself is ok but there are a lot of shortcomings which should not happen and which do not happen in other Sofitel hotels. Being an accord gold card holder I have booked 3 rooms for my family members. I... More

Was this review helpful? Yes 2
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have... More

Owners: What's your side of the story?
If you own or manage Sofitel Berlin Gendarmenmarkt, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Berlin Gendarmenmarkt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Berlin Gendarmenmarkt

Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotels.com, Venere, Cheap Tickets, ACCOR, Tingo, TripOnline SA, Priceline, BookingOdigeoWL, Agoda, Otel and Jetsetter so you can book your Sofitel Berlin Gendarmenmarkt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

197 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Room/suite (63)
Viewed
Bathroom (15)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (23)
Viewed
View from room (17)
Viewed
Dining (3)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (6)
Viewed
Other (1)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#14 Spa Hotel in Berlin #22 Business Hotel in Berlin #24 Luxury Hotel in Berlin #33 Romantic Hotel in Berlin #44 Family Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
Number of rooms
92

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;