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Sofitel Berlin Gendarmenmarkt

#35 of 665 Hotels in Berlin
Certificate of Excellence
Charlottenstrasse 50-52, 10117 Berlin, Germany
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Sofitel Berlin Gendarmenmarkt
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Ranked #35 of 665 Hotels in Berlin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
AlfredoMorate Colmenar Viejo, Spain
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872 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colmenar Viejo, Spain
Top Contributor
61 reviews 61 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location at the Gendarmenmarkt. Upscale facilities. Friendly and attentive staff. Reasonably appointed rooms, especianlly the music boxes. Unfortunately,I found the closets smelling ... Good spa facilities.

Was this review helpful? Yes 1
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour AlfredoMorate, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More 

TelAviv
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in an excellent location, walking distance to many attractions. Room was modern, comfortable, clean and we had a great view as well overlooking Gendarmenmart. Breakfast was excellent, and staff were very helpful accommodating special diet. Would love to go back.

Was this review helpful? Yes
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour dsella, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More 

Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I took a day trip overnight during a vacation to Prague & I was so happy I found this great hotel with the best views in Berlin. Sofitel is very well located with many of the interesting sights within a 10 min walk & the hop on bus is right across the street. I had rm 517 which included a... More 

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Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Gwen V, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Regarding the breakfast, please order fresh egg specialities as we do them à la carte as... More 

Palm Springs, California
Top Contributor
67 reviews 67 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

This is simply a fantastic hotel. The room, the service and the location all far exceeded expectations. My only complaint was that the room could be a little stuffy so opening the windows on occasion was necessary. Complete disclosure: We were upgraded to a very nice suite due to our Accor membership. The breakfast was very good but not the... More 

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Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour 758Paul423, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our recent stay at this hotel. A warm welcome was most appreciated; room was very comfortable and the breakfast, food quality and quantity as wells as service, were all splendid. Visit this establishment if you are in Berlin, you will not be disappointed.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Rod M, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More 

Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A fleeting visit with friends for the weekend. We arrived later on Friday evening but check-in was swift and easy. Rooms are modern, classic and very comfortable and easily found from the nearby lift. Early Saturday evening the very helpful receptionist made a short notice dinner reservation at a nearby restaurant she suggested, which was fantastic. Being a younger group... More 

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Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour Gordon R, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again... More 

Houston, Texas
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here in September. The location is great for site seeing. We took the Fat Tire Bike tour and a food tour and both rallied nearby. We also had a great view of the square. The hotel feels like business travel to me, no frills. There are restaurants in walking distance, but they are catering to... More 

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Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour 365Kim2015, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Tina... More 

Scotland, UK
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for my birthday and its as good a four star hotel as I've stayed in. Brandenburg Gate, Checkpoint Charlie etc all within 10-15 mins walk so location is great. Access able from the train and metro stations too. The hotel is very clean and the staff could not be more friendly and helpful, they even gave me... More 

Was this review helpful? Yes
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour FamousTartanArmy, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More 

Mijas, Spain
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at the Sofitel Gendarmenmarkt certainly enhanced our visit to Berlin. All members of staff we encountered were thoughtful, courteous, always willing to help with any query and always entirely efficient - a winning combination! The location of the hotel was excellent and we appreciated the relaxed and friendly ambiance of the hotel. Our room was spacious, extremely comfortable and... More 

Was this review helpful? Yes 1
Tina S, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour J T, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More 

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Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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