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All 663 Berlin hotels

Sofitel Berlin Gendarmenmarkt

5.0 of 5 Hotel   |   Charlottenstrasse 50-52 | 10117 Berlin, 10117 Berlin, Germany (Mitte)
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89%
Ranked #24 of 663 hotels in Berlin
Certificate of Excellence 2013
A recent review
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700 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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gloucester
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We spent 3 nights at this hotel, and whilst it was clean and comfortable, I have stayed in better. We (2 couples) had Luxury Rooms on the 4th floor which overlooked the Gendarmenmarkt. The views were stunning, but did get quite noisy at night when there was obviously some filming going on. The rooms were very nice and we had... More

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stratford on avon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First impression good, concierge excellent. However, despite information being on booking, not aware of gold accor membership. Breakfast following morning, was cold, and at 29.50 euros per person not what you expect. Found great little place close by with excellent fresh food at 7.20 euros. Left please clean room sign on door at 0915 returned at 1245, room still not... More

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London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When it comes to brands, you can almost guarantee that with a Sofitel you're going to get a good room and good service. In my instance, this was no different. The check-in was effortless and I was given a great room overlooking the square. It was accidental, in that I hadn't planned on being so central, but the hotel's location... More

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San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

Very clean and comfortable hotel. Quiet, yet very convenient location to shopping, dining and U bahn. Good for family trip, business, and get away. Very comfortable beds. Concierge got us the best seats for a symphony comcert.

Review collected in partnership with Sofitel.com

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassador exceeded your expectations. I will of course pass the feedback over to my concierge. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or... More

Tasmania
Top Contributor
234 reviews 234 reviews
96 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was almost perfect - we had booked into a Luxury room, but were upgraded to a Prestige Suite with a lovely view thanks to an Accor Gold card. We were also allowed 2 drinks from the mini bar and were really happy that we could have the wine and the champagne. The staff were all very helpful and... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour wombatdavid, Thank you for choosing Sofitel Berlin Gendarmenmarkt. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. It would be great to welcome you again soon.... More

Auckland Central, New Zealand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 9, 2014

I am a huge fan of Sofitel. This one doesn't quite live up to the standards of others I've stayed at though. It's nice. The rooms are nice and we had a great room overlooking The Gendarmenmarkt, but the bed was soooo uncomfortable. It had 'roll-away'. I asked about it and they blamed housekeeping for not fluffing up the mattress... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you... More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

3 nights of great comfort, helpful staff, and superb location, small enough to feel at home with all 5 star amenities . A true boutique facility with a terrific spa and exercise room. We'll be happy to stay again.

Was this review helpful? Yes 2
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

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Additional Information about Sofitel Berlin Gendarmenmarkt

Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Sofitel Berlin Gendarmenmarkt Hotel
Accor Berlin Gendarmenmarkt
Sofitel Berlin
Berlin Sofitel
Address: Charlottenstrasse 50-52 | 10117 Berlin, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Berlin
#19 Business Hotel in Berlin
#22 Luxury Hotel in Berlin
#33 Family Hotel in Berlin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Official Description (provided by the hotel):
The Sofitel Berlin Gendarmenmarkt welcomes you in the heart of the capital. Located close to the Reichstag and the Brandenburg Gate, only 10 km from the exhibition centre and the airports, our prestigious hotel featuring 92 rooms and 4 conference rooms is the premier address for leisure and business stays. French elegance and historical charm characterise our spa area as well. Another highlight is our breakfast, considered the best in the city by the media. ... more   less 
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