Sofitel Berlin Gendarmenmarkt (Germany) - Hotel Reviews

TRAPETA

Atlanta, Georgia, USA

1 review

Reviewed June 19, 2013 NEW

The service provided at the reception desk was excellent, never rushed and always very friendly under the direction of Nicholai. the location could not be any better. Thr size of the room was a bit small for a long stay but not inadequate.

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amexGosier

gosier

Senior Contributor

27 reviews

27 hotel reviews

Reviews in 23 cities

22 helpful votes

“central location”

Reviewed June 9, 2013

we were upgraded to a junior suite facing the place, very nice. bed was very large but the bathroom not at all. only shower room . not much room to put your clothes inside. breakfast was a buffet but not much choice. so no worth it. in room wifi free, with small fruit basket provided.

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Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin again. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Gibmini

Contributor

12 reviews

5 hotel reviews

Reviews in 6 cities

4 helpful votes

“Reasonable for a sofitel but with some small improvements could be great”

Reviewed May 13, 2013

I stay with Sofitel's A LOT and so the sofitel in Berlin was my instant choice when staying in Berlin on business for a couple of days. Location is great and the suite I was in was well appointed and had a lovely view over the square. 2x mini bars is always nice to see, and the flat screen TV's... More

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Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay although the wifi connection wasn't working properly in your room. Indeed, we have taken more steps to offer a quicker and reliable connection. Thank you for the postive review of our hotel. We... More

dhanamo

Pattaya, Thailand

1 review

“good enough.”

Reviewed May 13, 2013

You know I have many good memories with the Sofitel brand, so I guess my expectation was probably too high. There is nothing that stick out as bad but just little things like the absence of a tub or the bathroom is awkward to use by two people at the same time or there weren't enough staff at the front... More

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Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay in general. It is a shame that we weren't possible to fullfil your expectations. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Dwaalrand

Utrecht, The Netherlands

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

7 helpful votes

“Good hotel, great location. Some minor issues.”

Reviewed May 12, 2013

I stayed at this hotel for one night, in a Prestige Suite. Check in was definitely friendly and efficient: within a few minutes I was in my room, which was already available at noon. The view was in keeping with the great location of this hotel, directly on the beautiful Gendarmenmarkt. The room had a light and fresh feel to... More

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Dear Guest, Thank you for writing a review and I am glad to hear that you liked the hotel in general. I would like to assure you that I take your feedback concerning the cleaniness of your room very seriously and I ensure you that this experience is not repeated. Thank you once again for your feedback. I hope we... More

Genopen

Brussels

Top Contributor

53 reviews

28 hotel reviews

Reviews in 28 cities

14 helpful votes

“Wonderful Hotel!”

Reviewed May 7, 2013

When in Berlin, I always stay in this hotel located on the Gendarmenmarkt the historic center of Berlin and you can discover the old Berlin (formerly East-Berlin) by walking. Very comfortable rooms (book one with view on the Gendarmenmarkt). Outstanding good service (Reception, valet parking) and excellent food in the Restaurant where you can also have alfresco dining. Sumptuous breakfast.

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Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin again. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Mimo24

2 reviews

Reviews in 2 cities

2 helpful votes

“Perfect stay!”

Reviewed May 1, 2013

I have stayed at various Sofitels in the past and always find them to be consistently good and Berlin was no exception. The location is perfect - right opposite the Gendarmenmarkt with lovely cafe's and bars. There are also a great selection of restaurants and shops in the local area not to mention all the sights Berlin has to offer.... More

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Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt . I am particularly proud to read that our Mybeds matched your expectations. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin or at any other Sofitel Luxury Hotel. Sincerely, Tina Senfter... More

ManuelLove

London, United Kingdom

Top Contributor

76 reviews

19 hotel reviews

Reviews in 30 cities

205 helpful votes

“Excellent hotel in great part of town”

Reviewed April 28, 2013

I cannot fault this hotel from the room, bathroom to the gym and breakfast. The service was impeccable with people exactly when to be present; the breakfast range was excellent as was the quality of the food. My bedroom was on the fifth floor overlooking the square, which is incredible and beautiful. I would most definitely come back here again... More

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See 5 more reviews by ManuelLove for Berlin

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin again. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter General Manager More

MigsEarWigs

London, United Kingdom

Senior Contributor

35 reviews

32 hotel reviews

Reviews in 30 cities

146 helpful votes

“Expensive but worth it”

Reviewed April 22, 2013

I asked for a room on the 5th floor overlooking the Gendarmenmarkt, at end of the corridor away from the lift as this is always quieter in a hotel. When I arrived I found I had been given exactly this and check in was very quick. The lady didn't even ask for the hotels.com voucher, she was very efficient and... More

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Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I... More

RobinsonIreland

Ireland

Reviewer

4 reviews

Reviews in 2 cities

1 helpful vote

“best hotel in Berlin”

Reviewed April 16, 2013

We have stayed here quite a few times now and would prefer it to the Adlon.The location is perfect, good value for money and could not ask for a better service from the staff. If you are looking for affordable luxury then this is the place for you.

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See 2 more reviews by RobinsonIreland for Berlin

Dear Guest, we very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In... More

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Sofitel Berlin Gendarmenmarkt Hotel

Sofitel Berlin Gendarmenmarkt

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