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All 664 Berlin hotels

Sofitel Berlin Gendarmenmarkt

5.0 of 5 Hotel   |   Charlottenstrasse 50-52, 10117 Berlin, Germany (Mitte)
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89%
Ranked #31 of 664 hotels in Berlin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Hilton954 Fort Lauderdale, Florida
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739 people have reviewed this hotel

Traveler rating
    435
    229
    57
    13
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just spent 6 nights at the hotel and it was FANTASTIC! The staff were extremely obliging and although the rooms are not very large they are beautifully decorated with undoubtedly THE BEST shower I have ever experienced ANYWHERE. The linens and towels were even better than one would expect in a 5* hotel and we also appreciated the fluffy... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you so much for your very positive feedback. I highly appreciate your comments and I would like to personally thank you for having taken the time to share your experiences from your recent stay at the Sofitel Berlin Gendarmenmarkt. Moreover I am pleased to read that our modern Luxury room with the soothing MyBed concept and exquisite... More

Tel Aviv, Israel
Top Contributor
92 reviews 92 reviews
64 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: - Location is excellent (for transportation, food, and even late night supermarket) - Room (Luxury room) lighting was very good. Both natural light but also lots of lamps, which is quite rare in hotel rooms that typically provide very low light. - Nice sound system (radio and clock) with great sound by Bose (unfortunately it does not have an... More

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. Bath tubs are in the catgerories junior suites, prestige suites and in the opera suite. We hope to see you again on... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Expect everything you would at average expect of a hotel in this category. And than add the benefit of staying in a superb location - a beautiful, historic place with everything you can wish for to offer within 10 minutes walk. Street facing rooms benefit from the occasional concert in the square. The 'business center' perhaps is a bit minimalist... More

Review collected in partnership with Accorhotels.com

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H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

Dubai
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here by myself just after Germany had won the World Cup and the city was in the middle of a heat wave. The Sofitel provided the perfect base for exploring all the museums and shops and I fell in love with Berlin. Staff were warm and welcoming, the bed so comfortable and the wifi fast. The only thing... More

Was this review helpful? Yes 1
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall a very pleasant place to stay, wonderful views, efficient and friendly staff - just a few minor issues. On the final full day of our stay our room was not serviced, despite us being away from the hotel from 8am to 4 pm. When we called reception asking for fresh towels and tea bags a member of housekeeping hurriedly... More

Was this review helpful? Yes 2
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We hope to see you again on your next visit to Berlin. Sincerely, Tina Senfter GeneralManager More

Westhill, United Kingdom
Top Contributor
114 reviews 114 reviews
24 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was great after travelling most of the day to be met by two smiling, friendly and helpful reception ladies. That set the scene for the next 5 days, where all staff were pleasant and helpful. Concierge services were also excellent, and they booked internet tickets to Pergamon (saved queuing 3 hours!), and printed our boarding cards for flights home.... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear Guest, Thank you very much that you took the time to comment your stay at the Sofitel Berlin Gendarmenmarkt. I am particularly proud to read that our ambassadors exceeded your expectations. I will of course pass the feedback over to my team. Thank you for sharing your experience, and we hope to welcoming you very soon again in Berlin... More

Athens, Greece
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A beautiful building at an excellent position, dead centre in Berlin, close to all the sights and shops!!!Very kind staff, professional and ready toanswer all our questions. We were upgraded to a Luxury room, which had view at the plaza.Excellent facilities, loved the bed, the bathroom and the Bose sound system!!!Design was right out of the city feel, exquisit and... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Bonjour, thank you so much for your very positive feedback. I highly appreciate your comments and I would like to personally thank you for having taken the time to share your experiences from your recent stay at the Sofitel Berlin Gendarmenmarkt. Moreover I am pleased to read that our modern Luxury room with the soothing MyBed concept and exquisite bathroom... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My boyfriend and I just returned from a trip to Berlin and were recommended this hotel by our travel agent who had said that her other clients really enjoyed this hotel...however it was an extremely disappointing stay for us! We were at the Sofitel for 5 nights and arrived just in time for dinner on the first night. We were... More

Was this review helpful? Yes 1
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed July 9, 2014

I had high expectations given the other positive reviews. The bathroom door which doubles as a toilet door is a bit dangerous. Staff need to advise that the bathroom mirror slides across to stop people looking into the bathroom - it's not obvious. There was no coffee machine but we were given a Nespresso machine when we asked which was... More

Was this review helpful? Yes
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Nespresso coffee machines are provided automatically in all luxury rooms, junior and prestige suites. At Sofitel, we strive to provide a superior service... More

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Additional Information about Sofitel Berlin Gendarmenmarkt

Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#15 Spa Hotel in Berlin #22 Business Hotel in Berlin #26 Luxury Hotel in Berlin #36 Romantic Hotel in Berlin #44 Family Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
Number of rooms
92

Questions & Answers

Questions? Get answers from Sofitel Berlin Gendarmenmarkt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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