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Holiday Inn Berlin City East

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Landsberger Allee 203, 13055 Berlin, Germany
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Holiday Inn Berlin City East
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Leeds, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed in Berlin at the Holiday Inn East City Center Hotel from Friday 19th to Sunday 21st June 2015. The hotel room was just as we asked, I called down to reception to ask for another bedsheet to seperate the single beds, this was accomodated in a prompt fashion with complimentary extra pillows. We made use of the breakfast... More 

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Whardo, Thank you for your review about your stay at the Holiday Inn East City Center Hotel. We are happy to read, that you had a great stay, but this feedback is for another hotel. We are the Holiday Inn Berlin City East hotel. It is great, that you was satisfied with the service . Best greetings your Tanja... More 

United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is situated quite far away from the heartlands. There's basically nothing much to do during the night, but to stay-in. The room is fairly spacious, the bed are comfortable. The toilet are equipped with a bathtub and fairly amenities. There's free wifi too.

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Hello Martini, Thank you for your feedback. It's great that you were satisfied with your room and the comfortable bed. By tram you can reach different parts of the city in less than 30 minutes. We hope you had a lovely time and would like to welcome you again. Your Tanja Nast from the Holiday Inn Berlin City East Hotel. More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although this hotel was not centrally based, there is a tram stop right outside the hotel, and within walking distance is the train station, which you can get straight from the airport. The concierge was very helpful upon our arrival. We had arrived a few hours before check in, however they were happy to store our bags with in the... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear GnTholiday, Thank you very much for your detailed review. You are right, the hotel is not in the center, but with the tram you reach different places in less than 30 minutes. Great, that you explored the city right away after your check in. Berlin have a lot of different tickets for the public transportation, you did it right... More 

Ada
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little concerned when I read some of the reviews of the hotel as the time neared for my travel to Berlin. However, I have nothing but good things to say about the Hotel! The breakfast was amazing, the staff was helpful and friendly, and the location provided easy access to the tram system and to the inner... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear David, Thank you very much for your review. We are happy to read, that you liked the hotel and felt comfortable there. We will forward your compliment about the amazing breakfast buffet to our colleagues. And it is really great, that you was satisfied about our service. We have for our public transportation system different maps. If you are... More 

Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 19, 2015

I have been staying in this hotel since 2001, however it became worse it the mean time and seems to be worse in the future. Here is my letter to the customer care after the last problem I had. Dear Lady/Sir, Today morning, while going to breakfast I was stuck in the elevator at 08:50. I immediately pressed the alarm... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you for your Feedback. It is very important to know how satisfied are our guest and how we can improve our customer satisfaction. Specially in your case. We are so sorry to read, which bad experience you had. Everyone can imagine how you felt to stuck in the elevator for hours. They are no words to tell.... More 

Alzey, Germany
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

The hotel has two disadvantages. First it isn't very central. So it always takes time to get somewhere or back. Second the doors are slamming so you are awakened when guests in nearby rooms leave their room. Still the hotel is very good. It is perfectly clean. The furniture is modern and aestehtic. The breakfast buffet is well equipped and... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you for being our guest and for your Feedback. The Holiday Inn Berlin City East is not directly in the city center, but with the tram you reach different places in less than 30 minutes. When you book your stay you also can find always the information about the location from the hotel and can make the... More 

Kelkheim (Taunus), Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

We stayed three nights over Easter in a double room and were very happy with the service and room. After initially being hesitant about the location of the hotel, we found it to be very easy to navigate from the hotel into the inner city. A tram stop 3 minutes walk from the hotel has two tram lines (M5 and... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you very much for your detailed review about your stay. We are happy to read, that you was happy with your room and that was everything prepared for your child. Please contact the next time our colleagues at the reception when you have something to keep into a fridge. Sometime we can offer a small fridge or... More 

Wellington, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed March 28, 2015

Stayed for 3 nights at a great rate through a Travelzoo deal. Rooms are perfectly adequate for a city break requirement & we were barely there except for a couple of drinks in the comfortable bar in the late evening. Two single beds but mine was very comfortable & I sank into it & slept like a log! If you... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you very much for your review about your stay. Great, that you liked the hotel and also have some drinks at our bar. We are happy to read, that you had a comfortable bed and felt in sleep like a log. From the hotel you can reach different places with the tram. It takes less than 30... More 

Watford, United Kingdom
1 review
4 of 5 stars Reviewed March 27, 2015

If you like me and you don't have a lot of fuss then this hotel is great place to stay to visit Berlin, this is not a 5 star hotel so please don't expect royalty here. Friendly staff and they will help where they can and they speak English. The hotel is easily located next to a tram station a... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you for beinf our guest and for taking the time to leave one review. You are right, the hotel is not in the city center, but this you know when you book the stay. But with the tram you are fast at different places. We are happy to read, that you liked your room and our breakfast... More 

Kathmandu
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 27, 2015

This hotel had large rooms, good breakfast, but unfortunately bit rude front office staff. They need customer care training. Hotel is not at the center of town, but not that difficult due to good public transport system. This was my first stay at this hotel and perhaps last one.

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you very much for your Feedback about your stay. We are very happy to read,that you liked the large rooms and our breakfast buffet. We are sorry to hear, that you was not satisfied about our service at the reception. We will speak with the front office manager to improve our customer satisfaction. We hope that you... More 

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