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Holiday Inn Berlin City East

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Landsberger Allee 203, 13055 Berlin, Germany
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Holiday Inn Berlin City East
Holiday Inn Berlin City East
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359 Reviews from our TripAdvisor Community

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kent
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked this hotel from a deal site, and were very pleased to get 4 star bed and breakfast for the price we paid. Rooms large bright and very clean with everything we could wish for in the room . Always grateful for a kettle in the room, though tea and coffee they left were sparse. Staff friendly and spoke English... More 

Helpful?
Thank cuddlydove
Kendal, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife & I visited Berlin for a city break in January via a really cheap & cheerful deal online. We stayed here and overall for what we paid we have no complaints. Location wise it is a few minutes away from a tram stop and the whole transport system here is great. You could get from here to pretty... More 

Helpful?
Thank D0nnaDee
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Guest, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz More 

Vilnius, Lithuania
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 31, 2015

A little worried after reading the reviews, but have to say that HL Berlin City East is a typical "Holiday inn": standart comfort level, good breakfast, exclusively hepfull staff. Everything is really not bad, but the location. We had car, so no worries about that, still without own transport be prepared for the small logystic challenges...

Helpful?
Thank Vygintas
HIBCE, Leiter Gästebetreuung at Holiday Inn Berlin City East, responded to this review

Dear Vygintas, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz More 

1 review
5 of 5 stars Reviewed December 14, 2015

Arrived 05/12/2015 after booking in at reception we were given room entry cards and directions to Haus 1 ( block 1) 11th floor, after this the receptionist made provision for our transport requirements for our week stay with a Berlin travel card, explained where & times of breakfast, on entering our room which we found to have tea & coffee... More 

Helpful?
Thank Paul A
HIBCE, Leiter Gästebetreuung at Holiday Inn Berlin City East, responded to this review

Dear Paul, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz More 

glasgow scotland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 9, 2015

arrived on 5/12/2015 first time in berlin, party of five. Rooms in block three. One room had a toilet brush in the loo and toilet was covered in faeces. Other room had underlying smell of faeces (drains) Contacted reception who moved us grudgingly but to rooms on separate floors. Down to breakfast next morning to be advised no breakfast unless... More 

Helpful?
Thank lindylou95
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear guest, thank you very much for taking your time for giving us your feedback about your stay in our hotel. We do are interested to clear at least most of your complaints and would like to ask you to get directly in contact with our Cluster Manager Thomas Thomsen, because we really don't like to leave it like that.... More 

New Delhi
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed December 5, 2015

Crisp hotel 2-3 tram stops away from the center, wi-fi works well, early check in is a problem (we visited in the peak season so cant blame them much) ... breakfast is modest but decent, staff at the front desk is friendly to help u with details about sight seeing etc.

Helpful?
Thank Rishiraj_s
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Guest, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz More 

London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 16, 2015

I joined Holiday Inn Loyalty scheme and was upgraded to the top floor. It was a brilliant room with all amenities. The beds were comfortable, we had tea making facilities and it was spacious, clean and pleasant. It was wonderful having a room with a window that could be open for fresh air. The hotel is in the old East... More 

Helpful?
Thank pollyanthus
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Guest, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz More 

1 review
1 of 5 stars Reviewed November 11, 2015

Never, never ever again !!! Reception Staff impolite and incompetent, full of their own importance. "Guests were a nuisance" !!!! Correspondence unanswered by Hotel and Head Office in the UK twice. Do we need to say more ?? Is it really the arrogance of a international hotel chain NOT to answer

Helpful?
Thank Anke W
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear guest, thank you very much for taking your time for giving us your feedback about your stay in our hotel. We do are interested to clear your complaints and would like to ask you to get directly in contact with our Cluster Manager Thomas Thomsen, because we really don't like to leave it like that. We hope you accept... More 

Warrington, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

Very basic amenities but clean and serviceable. The hotel provided easy transport access to all we wanted to see. Room services were very basic and lacked some basic free amenities which cone as standard in other budget hotels ... (Tea / coffee etc). Tv and wifi services were useless with German only to channels and a 5 euro daily charge... More 

Helpful?
1 Thank nick12638 .
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Guest, Thank you for being our guest and for taking the time to leave one review. We hope,t hat you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz More 

Level Contributor
116 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
1 of 5 stars Reviewed October 29, 2015

Nice staff, very polite and helpful but: it's not a 4 stars and it's totally not for business travellers. There are only two plugs avalaible (one under the desk: even if you have to use the kettle you have to browse to find it, one near the bathroom) and if you have phone + laptop it's starts to be crazy.... More 

Helpful?
Thank Francesca F
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear guest, thank you very much for taking your time for giving us your feedback about your stay in our hotel. We are sorry to read, that you was not 100% satisfied with your stay. We hope, that we can welcome you again to show you our improvements. Best regards, your Marie Zeitz More 

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