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Holiday Inn Berlin City East

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Landsberger Allee 203, 13055 Berlin, Germany
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1 room 1 guest
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Holiday Inn Berlin City East
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading recent reviews was a little apprehensive about this hotel. Two hotels (three building) are on the complex, sharing one reception. Although we had booked for Grand City hotel, upon check in was put into the Holiday Inn rooms. Our room was a good size, and although the carpet was stained and could do with a steam clean or... More 

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Mexico City, Mexico
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Travelling in August, in the middle of a hot summer, and air conditioned not working. The room is austere in decoration, but spacious... it was a surprise to find TV was an old one... so with this said you can then get an idea on how is this hotel. Breakfast has not many options, but it is good. Restaurant at... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Santi, thank you very much for taking your time for giving us your feedback about your stay in our hotel. We are sorry to read, that you was not 100% satisfied with your stay. It is not always so hot in Berlin like this days. We also hope to change the TV's soon. We hope, that we can welcome... More 

New Delhi, India
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for one night. Tour operator agent dropped in this hotel in morning time at 10.30 am. We requested for early check in as we have reached here from India after long flight. The front office exec told that the check in would be allowed at 3.30 pm only which is is formal check in time, however they... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Hello Yogesh_wadhwa123, Thank you very much for your rating. We are very sorry to read that you was not to 100% satisfied with your stay. If the rooms are free and clean, it's no problem to get it earlier. We hope to be able to replace the television and to solve the problem with the poor WiFi. We hope you... More 

London, UK
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Holiday Inn is a chain, and you kind of know what you're going to get - but this is an old, tired iteration of the theme. The positives: it's predictable, and you're not going to get actively ripped off. Otherwise, this is a hotel that is looking tired, somewhat scruffy and badly in need of refurbishment. It probably won't get... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear timdLondon_UK, Thank you very much for your detailed review. We are sorry to read, that you was not satisfied with your stay. The location is maybe not quite attractive, but one important part from the German history. With the tram you reach different places in less than 30 minutes. We wan to apologize the bad Wifi signal. In some... More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good price for a 4 star hotel. Minibar in the room, really great breakfast buffet, friendly staff, near subway, and tram. Only - was the missing saftey depositbox in the room. Othervise we had a lovely stay, and nothing to complaint about :)

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Hi Kenneth, Thank you for your feedback. We are pleased that you were satisfied with the value for money. It's great that you liked the service and our breakfast buffet. The safe are in the rooms and at reception. We hope to welcome you again soon. Your Tanja Nast from the Holiday Inn Berlin City East Team More 

Leigh-on Sea, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was very nice, it was spacious and very clean. The bed was perfect for me. Unfortunately, I didn't have time to check out the other amenities of the hotel. The lobby was very clean but slightly slow on check in.

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear jamesyuen, Thank you very much for your review. We are happy to read, that you liked the hotel and the cleanness. Sorry, that you found the check in slow. But we have to take the time to explain everything to our guest. We hope you understand that. Greetings your Tanja Nast from the Holiday Inn Berlin City East Team More 

Birmingham
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was here for a week and it felt like a punishment. The hotel is in the middle of nowhere, and the food is very limited and similar every day. Amazingly given the low quality of food breakfast is still oversubscribed so there was always a queue, complete chaos, not enough tables and chairs and generally such a frustrating and... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear JLRoberts, Thank you very much for your review. We are sorry to read, that you was not satisfied about your stay in our hotel. We regret that it came to problemsto get a free table, because the hotel was full booked. We are sorry, that you was not satisfied with our service. We would like to apologize to you... More 

Jerusalem, Israel
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 17, 2015

Hello, I stayed in room 103. It was very standard with some stains on floor. There was no iron, niether mini fridge or minibar in the room, which I consider as a minus. The breakfast service and food variaty was just great. It turned to be above my expectations. Hotel location is quite comfortable. Supermarker one tram stop away. 10... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Ilya, Thank you very much for being our guest and for taking the time to leave one review. In case that you need one iron, you only have to contact our colleagues at the reception. When you book your stay you can find all general information about the hotel and rooms there. In the moment we don't have minibars... More 

Reading, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 10, 2015

There are better located hotels with bigger reception areas and more stars. But, if you want a budget hotel and are prepared to use the efficient public transport, then this represents good value. The rooms are well equipped and comparatively spacious for a budget hotel. Breakfast is good. The one problem that we had with the room was handled very... More 

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HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear David, Thank you very much for your review about your stay in our hotel. The hotel is not in the city center, but with the public transportation you reach different places in less than 30 minutes. Great, that you liked our breakfast buffet. So you had a good start in the day to explore the city. Normally we have... More 

Reading, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 9, 2015

We booked to stay in the Holiday Inn for a weekend on half board. I have no idea how they have achieved 4 Stars, to start with the staff are the rudest I have ever met. If you book the Holiday Inn, you will more than likely get thrown in the Grand City East, which is a substandard hotel and... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Holiday Inn Berlin City East, responded to this review

Dear Traveler, Thank you very much for your detailed review. We are sorry to read, that you was not satisfied about our service. In the building you can find 2 different hotels. One of them is the Grand City Hotel Berlin City East and the other the Holiday Inn Berlin City East. The hotel have also different entrances but only... More 

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