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Wyndham Berlin Excelsior

4.0 of 5 Hardenbergstrasse 14, 10623 Berlin, Germany
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918 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reading, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited this hotel for 3 days at the beginning of December for my husbands birthday. Rooms - small but all you need, clean and beds very comfy. Bar/Reception - stored our cases for us behind reception for the day. Bar staff really friendly. Restaurant - great place! Lovely food and the manager is really friendly. Gave us loads of information... More 

Was this review helpful? Yes
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your kind words. We are delighted to hear that you were happy with all our services and facilities and your recommendation is a great compliment to all the team. We look forward to your next stay with us in Berlin. Until then safe travels, Wyndham Berlin Excelsior More 

Berlin
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is BIG SCAM..Because while I made Paid reservation a month ago, when I got there I was told that there was no room available and transferred to another multi bad.Also when I did leave the hotel asked me to PAY EXTRA 9 euro for taxes,until the reservation that I had PAY wrote that include all local taxes

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you for your review. It is a great shame to learn that you experienced some issues during your stay here. We understand that after a long journey it can be demanding to have to change to a different room and we do apologize for the inconveniences caused, hoping that we were at least able to make the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited here at business trip November 2014. Rooms were nice but quite small. Internet was a partly free, but it didn't matter, because i used iPass, what worked fine. Only bad thing I remember was at the last morning, I forget to put "Do not disturb" sign on the door, so cleaning staff wake me up at 7:30 and 8:30... More 

Was this review helpful? Yes
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for choosing our hotel for your stay and your kind words regarding our rooms and the breakfast buffet. We are very sorry to hear that you were disturbed in your sleep and wish that could have been avoided. We hope that in the near future you will allow us another opportunity to accommodate you!... More 

Breda, The Netherlands
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, just minutes from Haubtbahnhof Zoo, with busses and subway. Bus 100 will bring you to all the important highlights. Also in walking distance of the Kurfürstendamm. Friendly staff. The price / quality balans was very good.

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest thank you so much for your great review. We are delighted to hear that you were pleased with your stay with us and hope you will stay with us again the next time you visit Berlin. Kind regards, Wyndham Berlin Excelsior More 

thessaloniki
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had stayed 5 times in this hotel. all my experiences were excellent. great professional staff, delicious breakfast, great location, next to metro and train,value for money, affordable, nice room, clean and nice ambience

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your loyalty to our hotel and for submitting such a positive review. We and all the team were delighted to hear that we were able to make your visit here memorable and you felt welcome in all respects. It would be our pleasure to be the hotel of your choice once again. Best... More 

Cape Town Central, South Africa
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Excelsior is a comfortable hotel, in a reasonably quiet area of Berlin (when the students are behaving themselves), with pleasant, modern rooms (a bit on the small side) and an excellent restaurant. The hot water is run at blood-temperature maximum, so if you need warming after a chilly walk, don't rely on a hot shower! However, it suffers from... More 

Was this review helpful? Yes 2
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your detailed and objective review. Feedback like yours allows us to respond to our guests' needs. We appreciate the requirements of business travellers and are pleased to say that as of last December we offer free unlimited WiFi to all our guests. It is great to hear that you were otherwise satisfied with... More 

Kalamata, Greece
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spend 5 nights in this hotel, I was for vacations during the Christmas days. It is next to the train which is important for tourists, it was clean, the room a little bit small but very nice and, the breakfast it was amazing! Huge buffet and full of tasty thing!! And also the breakfast area and everything was very... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your positive review and your compliments regarding our breakfast buffet. It is great to hear that you had a good start into your day because of it. Thank you as well for your feedback as to our staff, it has been noted. Please be assured that we always do our best to make... More 

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is ideally located for exploring Berlin as the Zoologischer Garten station is very close by (approximately 5 minutes walk). There are also several nice restaurants and cafés in the neighbourhood. The hotel restaurant, Franke, is well-worth a visit, great service and food! The hotel itself was very modern and we really liked our room and did not have... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your positive review. It is great to hear that you were able to explore Berlin and we glady passed on your kind feedback to our restaurant team. We are aware that our WiFi slows down a bit if many guests are logged in, this is for technical reasons and we are already planning... More 

London
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is ideally located between the thoroughfare of the U and S bahn stations of the Zoologischer Garten and the zoo. The hotel check in was as expected, done to minimal questioning. The acknowledgement of wifi (a standard question asked by many) was not mentioned before asking for such a service. With this in mind, it the connectivity was... More 

Was this review helpful? Yes
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you for taking the time to write us a detailed review. We greatly appreciate constructive feedback - this is what makes us do better every day. Our WiFi can become slower during peak times for technical reasons. Please accept our apologies for this and the fault in your room. For your next stay we look forward to... More 

Brighton and Hove, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

having just spent three nights in this hotel I can fully recommend it. The staff are efficient and polite. Check in was swift at a modern check in desk. The rooms are a little small but very clean and modern. The shower is easy to use and gives a good power. Tea and coffee are provided. The Internet is free... More 

Was this review helpful? Yes 2
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, many thanks for your positive feedback, this motivates us a lot. It is great to hear that you had a comfortable stay with us and we look forward to seeing you back soon! Best wishes, Wyndham Berlin Excelsior More 

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Additional Information about Wyndham Berlin Excelsior

Address: Hardenbergstrasse 14, 10623 Berlin, Germany
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Berlin Excelsior 4*
Number of rooms: 316
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Hotel Style:
#51 Spa Hotel in Berlin
#155 Luxury Hotel in Berlin

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.