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Wyndham Berlin Excelsior

Hardenbergstrasse 14, 10623 Berlin, Germany
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Best prices for: 1 room 1 guest
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Wyndham Berlin Excelsior
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Wyndham Berlin Excelsior
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Wyndham Berlin Excelsior
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959 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lisburn, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed in this very good hotel as part of our Easter break. The location is excellent, being only a five minute walk from the Zoological Gardens train station with links to all over the City. The staff were welcoming and accommodating. Our room was smallish, although very clean, apart from a slight lingering smell of cigarettes... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your positive review! We are delighted that you enjoyed your time with us and were able to explore Berlin during your stay. Your compliments and recommendation mean a lot to us and we do hope you will visit us again in the near future! All the best, Wyndham Berlin Excelsior More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We got this hotel for a very low price so I was gratified to see so many great reviews, mine is going to have the same glowing praise. We went to Berlin for our 20th wedding anniversary and stayed in a trendy apartment on the other side of the city for a few days, then we headed over to Charlottenburg... More 

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, we cannot thank you enough for taking the time to write such a detailed and descriptive review! What a huge pleasure to read that on your special visit to Berlin our hotel was the icing on your cake. We really do appreciate all guest feedback as it is only through comments such as your own that we are... More 

Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a long stag weekend. The hotel is very nicely presented with a welcoming lobby and bar area. Staff on the front desk were friendly and happy to help. Rooms were well presented, clean and beds were comfortable. Rooms were a little on the small side. We were in a deluxe room so I dread to think... More 

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, what a fantastic review, thank you very much! Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to hear that our goal was achieved. We are especially delighted that you enjoyed our restaurant so much, which we are very proud to have, and look forward... More 

Liverpool, United Kingdom
Top Contributor
118 reviews 118 reviews
6 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited the Excelsior as part of a stag group at the end of March all in all a most excellent stay. First Impressions: My first impression was wow the Stag has done well booking this and such a good price through hotel.com. It’s a modern looking hotel from the outside as it is form the inside, with a restaurant large... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your 5-star review! It is extremely rewarding to learn that you enjoyed your stay so much and that you felt well looked after. This shows us that we are on the right track and it motivates us a lot that you left our hotel with a great impression. We hope you may... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We have had a great time in Berlin, and we could not have chosen a better accommodation for our 5-days getaway. Staff were extremely friendly and welcomed our 5-year-old the best way. We will come back for sure!!! Thanks for everything

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, we cannot thank you enough for your outstanding 5-star review. We take pride in delivering high levels of service standards and it is delightful to learn that you were able to enjoy your stay in Berlin to the full. We would be so pleased to welcome you back one of these days. Best wishes! Wyndham Berlin Excelsior More 

Ruislip, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Wyndham Berlin Excelsior for four nights at the end of March for a very reasonable rate (booked through Laterooms). Check-in was at 2pm, however, we arrived at about quarter to and were able to check-in without any problems. The room itself was clean with a comfortable bed, hairdryer, mini bar, tea and coffee facilities and a... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your 4-star review. It is such a pleasure to learn that your stay at our hotel was memorable and that you appreciated our professional service and all our other amenities. We very much look forward to your next visit and promise to consider your request regarding the tea! Best wishes, Wyndham Berlin Excelsior More 

Windhoek
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is like a trusty sweater - does what it is supposed to do - comfortably. Although the rooms could be larger, the service and amenities ticked all the boxes. The breakfast selection is good by German standards and there is a fair amount of restaurants nearby for the evenings. Will consider again.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your great review. What a great compliment that you have come to rely on our hotel for your business visits. We are so glad to hear that our services suited you so well and made your stay comfortable and stress-free. We would be delighted to have the opportunity to accommodate you again... More 

Tampere, Finland
1 review
3 of 5 stars Reviewed 4 weeks ago

Rooms were noisy. No insulation. You can hear the neighbours unpleasantly clear. Internet was not working, but kept on cutting the connection. Unable to even use to update e-mail. Really seldom you find as poor connection on a hotel this price.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you for submitting your comments about your stay at our hotel. We were very disappointed to hear that you were not entirely satisfied with your stay. We cannot quite explain why the internet on your devices was not working smoothly, as we have just recently increased our bandwidth, which should have resolved such issues. However, we promise... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

We've visited Berlin for a concert which took place at the time, and were provided the Wyndham hotel as part of a package. The first room that we were provided was on the second floor and smelled with smoke. So we've asked to replaced it. The room was replaced, to a room on the 5th floor which was smaller but... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your review! We are glad that we were able to resolve the problems you had with your room on arrival. Thank you also very much for your comment about our ventilation system. Please be assured that our air condition is fully functional, this is something we check regularly. After turning it on, it... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

I stayed in the hotel for two nights in March 2015. I accidentally left a pair of jeans and a jumper behind in the hotel room. I emailed the hotel three times trying to see if they had them and if I could retrieve them. The hotel has not responded to any of my emails. Very disappointing customer service.

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for bringing this issue to our attention. We have thoroughly checked our records, however it is with regret that we could neither find a booking in your name nor any of the mentioned emails. As we would very much like to get to the bottom of this matter, please do not hesitate to contact... More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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