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Wyndham Berlin Excelsior

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Hardenbergstrasse 14, 10623 Berlin, Germany
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Wyndham Berlin Excelsior
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1,027 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Not our first stay there but just like last time the Hotel proved itself once again as a perfect stay in Berlin. We came by car found many free parkings in the area. We were upgraded to a junior suite at the top floor with our own private rooftop terrace. Incredible...everything but the weather! Room was perfectly serviced and even... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is great especially for the price! The rooms are nice and clean and the service very good. When we asked for additional things for the room like extra towels etc they came fast and the people were kind. The location of the hotel is great as we were able to walk everywhere and take a your bus from... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your kind feedback. We are absolutely delighted that you were more than satisfied with all our services and facilities and would really enjoy having you back here soon. Best wishes, Wyndham Berlin Excelsior More 

Norwich
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Room was plenty big enough and well equipped. Cleaned and refreshed daily. The biggest downside was the evening meal, but as we were in a coach party we hadn't expected great food. Breakfast was plentiful and varied.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, a huge thank you for leaving us a 4-star review. We are very sorry to hear that you were disappointed by your evening meal, as we try to make sure all our guests to dine well in our restaurant. However, it is great to learn that you enjoyed the breakfast buffet and would welcome any opportunity to accommodate... More 

Hasselager
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Had been looking forward to an acc. The notifications, Good Hotel but were unfortunately quite disappointed. The door to our room could not connect to the frame, which resulted in the door was chattering, and when other people walked past in the hallway we could hear everything people was doing or talking about. The air conditioning did not work, either... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your review. We really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. The issues you experienced are certainly not up to our standards and we do apologise for the inconveniences. Please... More 

South of England
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Picked this hotel as a close walk to the Zoologischer Gardens railway station and U-Bahn. Also near to shops and restaurants. Had previously stayed next door at the Indigo but that hotel was full when I tried to rebook. Positives: - Suited my need for location - Restaurant food was good, having eaten there for breakfasts and dinner one night.... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you so much for taking the time for such a detailed and objective review. We are delighted that overall the positives outweighed the negatives, nevertheless we will take your points very seriously and consider if there is anything we can do to remove the weaknesses you mentioned. We are always happy to accommodate such discerning guests and... More 

UK - East London/Essex Border
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived having travelled from Warsaw, tired. On arrival there was a small issue with the room we had requested. Immediately this was resolved and another room prepared for us, all done very willingly. Room comfortable, but not huge. Well fitted bathroom, tea, coffee etc. Excellent breakfast, wide choice of both hot and cold dishes. Due to arriving late, we decided... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your grand 5-star review! It gives us such great pleasure to learn that you felt welcome and well looked after at our hotel. This is exactly what our team aims to achieve every day and we were all thrilled that we succeeded. We do hope you will have the chance to visit... More 

Malmo, Sweden
Level Contributor
12 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Not bad, not good. OK. A Lounge / Hotel Lobby to have a drink in while waiting for your friends or to rest your legs for a moment when you discover Berlin. A glass of prosecco is never wrong. Sit down and consult your guide book after a nice bar instead.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your review. We think of our lounge as a casual and relaxing place to rest and, as you also write, to wait for friends to arrive and are happy that you took full advantage. We do hope that you had a good time in Berlin and might find another opportunity to visit us... More 

High Wycombe, United Kingdom
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checked in very late in the middle of a heat wave. Temperatures reach 39 degrees that day so the working air con in the room was VERY welcome. The room was well equipped with everything you'd expect. Tea and coffee facilities free wifi etc. The room had a mini bar which had everything you'd need and it wasn't over priced... More 

Was this review helpful? Yes
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you so much for your positive review. Indeed we did experience an extraordinary heat wave in Berlin during the time you stayed with us, thank you very much for understanding. We are so glad that overall you were more than satisfied with our facilities and do hope you will allow us another chance to accommodate you. Best... More 

Penzance, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there for our honeymoon in June 2015. Good before arrival service as I'd asked for a bunch of flowers for the room and there was a great bunch included, The room itself was ok, a bit light on storage space and the lighting wasnt the best for a lady to do her make up, and is smelt a... More 

Was this review helpful? Yes
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your positive review. We are thrilled that you spent your honeymoon in Berlin and are glad that we were able to be a part of that. It was our pleasure to make the room feel a little more festive for the occasion and are so happy that overall you enjoyed your stay... More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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