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Wyndham Berlin Excelsior

Hardenbergstrasse 14, 10623 Berlin, Germany
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Best prices for: 1 room 1 guest
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Wyndham Berlin Excelsior
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Wyndham Berlin Excelsior
Wyndham Berlin Excelsior
Wyndham Berlin Excelsior
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951 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tampere, Finland
1 review
3 of 5 stars Reviewed 1 week ago

Rooms were noisy. No insulation. You can hear the neighbours unpleasantly clear. Internet was not working, but kept on cutting the connection. Unable to even use to update e-mail. Really seldom you find as poor connection on a hotel this price.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you for submitting your comments about your stay at our hotel. We were very disappointed to hear that you were not entirely satisfied with your stay. We cannot quite explain why the internet on your devices was not working smoothly, as we have just recently increased our bandwidth, which should have resolved such issues. However, we promise... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We've visited Berlin for a concert which took place at the time, and were provided the Wyndham hotel as part of a package. The first room that we were provided was on the second floor and smelled with smoke. So we've asked to replaced it. The room was replaced, to a room on the 5th floor which was smaller but... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your review! We are glad that we were able to resolve the problems you had with your room on arrival. Thank you also very much for your comment about our ventilation system. Please be assured that our air condition is fully functional, this is something we check regularly. After turning it on, it... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel for two nights in March 2015. I accidentally left a pair of jeans and a jumper behind in the hotel room. I emailed the hotel three times trying to see if they had them and if I could retrieve them. The hotel has not responded to any of my emails. Very disappointing customer service.

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for bringing this issue to our attention. We have thoroughly checked our records, however it is with regret that we could neither find a booking in your name nor any of the mentioned emails. As we would very much like to get to the bottom of this matter, please do not hesitate to contact... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Good hotel. Excellent breakfast. Thin walls so you might hear your neighbours voices easily. Near to Zoologischer garten station from where you can easily travel around Berlin. Also there is a good grocery store very near to the hotel to the direction of Zoologischer garten.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you so much for you positive review; your recommendation means a lot to us. It is such a pleasure to learn that you were satisfied with your stay and had a chance to explore Berlin. We hope you will allow us to accommodate you once again on your next trip here! Best wishes, Wyndham Berlin Excelsior More 

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there for a trade show in the Messe. The hotel is just a 10 minute taxi ride(10-12EURO) during rush hour to the expo and around 15 to the airport(15-17 EURO) 5 minutes to Zoo station (also a big shop there), 10-15 minute walk to great places to eat and shop +Nice hotel, very good breakfast, good location, nice... More 

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your review. Thank you also for bringing this to our attention, we have made a note of the matter. It is such a delight to read that our location suited you so well and we hope you will visit us again when your business brings you back to Berlin. Best wishes, Wyndham... More 

Zoetermeer, The Netherlands
Top Contributor
95 reviews 95 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is situated about 5 minutes on foot from The Zoo Station with very frequent public transport connections to the centre and Potsdam. This also is where airport busses X9 and 109 (€ 2.70) from Tegel Airport terminate. On the other side of the station are the Kaiser-Wilhelm-Gedächtniskirche and the Kurfürstendamm. There is a big supermarket opening all days... More 

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your detailed and objective review. Feedback such as yours is invaluable to us as it is only through comments such as your own that we are truly able to determine how our guests perceive our services and facilities. Our "Executive floor" is our top floor leading to suites and junior suites with terraces.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived at 10 am and got room after 15 minutes with an upgrade without even asking for. great location Room was very clean comfortable with an extra bed, with coffee and a safe, but a very small closets Bathroom wasn't big but clean. Breakfast was great, stuff helpful. Certainly a hotel that worth every $.

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Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, we cannot thank you enough for your incredible 5-star review. It is especially rewarding to hear that you had a great start into your day with our breakfast buffet and are glad that your stay was worth your while. It would be a great pleasure to welcome you back in the not too distant future. All the best,... More 

Belgrade, Serbia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel has a great location and it is trendy at a glance. However, the biggest complaint was a strange smell in the hallways and in the rooms. I had the feeling that I sleep in a damp room, although it was not. The rooms are relatively nice furnitured and decorated with a nice view of the street. Large windows... More 

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you very much for your very detailed review. Feedback such as yours helps us a great deal to evaluate our services, but we are sorry that there were some elements during your stay you were not satisfied with. We do take care to air the building regularly and apologize that you did not feel as comfortable as... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is in great location and has a kind and nice service. Breakfast is rich and tasty!!! Our holiday was amazing . We highly recommend the hotel and the area !and thanks a lot to rosie the barmaid that helped us a lot and is a awesome person!!! !!

Was this review helpful? Yes 1
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, thank you ever so much for your kind words. We are so glad that you had a great start to your day with our breakfast buffet and such a positive experience overall. We will be happy to pass on your compliments to our restaurant staff. Please do visit again - it would be a great pleasure. Best wishes,... More 

Skultuna, Sweden
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel thursday-sunday, a weekend trip to Berlin. The hotel is simply wonderful and the restaurant as well. Very fine breakfast with att you can wish for. Nice and friendly personnel. Food in the restaurant Franke, in the hotel, excellent and service very good. Beds comfortable and the space you need in a standard double room. Safe,... More 

Was this review helpful? Yes 3
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest, we couldn't thank you enough for your wonderful review. We are so happy that everything about our hotel made you feel welcome and comfortable, especially that you slept well and had a great start into your day with our breakfast buffet. It would be a great pleasure to welcome you back again soon! Kind regards, Wyndham Berlin Excelsior More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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