We stayed at this hotel for the first time approximately 3 years ago. On leaving we complained about poor service and also the fact that the radiator in our room (and it was in December) wasn't working. They responded to the complaint and said that if/when we returned to Berlin they would give us a free upgrade at their hotel... more

This is an affordable, upscale hotel located about 200 metres away from KaDeWe and the Wittenberg U-bahn stop. It's an easy walk from Bahnhof Zoo or take bus 100 about 3 stops. The reception staff were efficient and helpful. The exterior is not imposing and the lobby is not huge, but don't let that deter you. It was a nice... more

nice hotel for an acceptable price. but nothing extraordinaer that would make this emplacement special. average roomservice. Wlan astonishing slow. more

Front desk staff was friendly. Room was nice. Air conditioning was great. Breakfast was good. Selection could have been a bit better. Enjoyed the stay. more

Having never been to Berlin, we wanted something central for a fair price. The Best Western Hotel President was exactly that. Upon check in (around 6 PM), we were told that no rooms were available for the kind we booked. Therefore, we were upgraded to a President's room. The room was huge! The bathroom was very nice, with beautiful fixtures... more

Rooms and bathrooms are clean and updated, staff is nice and helpful and the location is perfect. Try to pick a room that does not face the front of the hotel because the avenue is noisy 24/7. It wasn't a big deal for me because it felt like home in NYC. We rented bikes from the hotel and I absolutely... more

Great location, great staff, great atmosphere, great breakfast.... Free coffee on every floor, fast and free internet. Our stay was great, the rooms are spacious and very clean. Easy to get to from the zoo trainstation and a short walk away from the best shopping street in the west. I would recommend to all more

Price and metro-access were the deciding factor in choosing this hotel. It was ok, in the end. The hotel is a bit far from most sights, but well serviced by Berlin's excellent public transport system. The room was a bit shabby and smelly (we were in a smoking room), but it was probably the best we could have expected for... more

We made a reservation for a standard room, and immediately upon arrival were upgraded to a better room, on the 6th floor. No special view from the window, but the room was very clean and quiet, quite spacious with a big closet and a desk. The bathroom was very well equipped and at a high standard, in European terms. A... more