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BEST WESTERN Hotel President

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An Der Urania 16-18, 10787 Berlin, Germany
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BEST WESTERN Hotel President
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462 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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The Hague
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Dated and not well kept. The bathroom smells unpleasantly, the windows not cleaned in ages. Extremely loud - no soundproof windows. Unfriendly aloof receptionist. I wonder how this place may keep the accreditation from Best Western.

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boise, id
Top Contributor
101 reviews 101 reviews
71 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in great location , comfortable enough for a few nights, somewhat dated but clean.. The rooms are not as small as some european hotels but the bathrooms are very small. breakfast buffet was good, not included in hotel rate, cost about 10 euro.

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geva
1 review
4 of 5 stars Reviewed 3 weeks ago

good location good meals quiet area i like the place and i do recomand others travelers to stay in this hotel. for holiday or business..................................................................................................................................................................................................................................

Review collected in partnership with Amoma.com

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear ofers854, Thank you for your reply here on tripadvisor. We are happy that you enjoyed your stay in our hotel and in the city of Berlin. We are looking forward to welcoming you again. Greetings from Berlin More 

Hod Hasharon, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel on Urania,is just walkig distance from the most Popular street of Berlin: Kurfirtendamm stresse.500 meters from the well known Ka De We department store.also neer the Witenbergplatz U ban station.Good and very convenient place to stay. Good breakfast with reasonable price. Air conditioned room,with convenient working desk,for business people. Internet is a bit problem,even though it is free,it... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear elidag, Thank you so much for staying with us on your last visit to Berlin. We are happy that you had a great stay with us. We do hope that you join us again soon. Thanks for your review and feedback! More 

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2015

I have stayed in this hotel many times now. The reason for that it is a short walk to my work. It is also close to Subway and Bus. This means it is only minutes away from the center and KaDeWe. As I normally only come to the hotel for sleeping it suits me very well. Please be aware there... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Giuseppe, Thank you for positiv review on tripadvisor. We are very happy to hear that you use our hotel for your business trips and that our staff is taking good care of you. By the way if you ever need to print something, business related or not, feel free to use our free printer and computer in the first... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 14, 2015

Certainly no gem - basic rooms needing jazzing up a bit. Rooms are just like they are in the US - clean but basic. The most annoying aspects were: - houskeeping waking me at 8:15 am to clean the room and then again when I was in the shower at 8:45! - after I checked in and got to my... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Matt, Thank you for your review here on TripAdvisor. We like to apologize for the lack of service you experienced during your stay at our hotel. We should have offered you the WiFi Ticket at check - in and our housekeeping staff as obviously too keen to do well. We hope you still had a great stay in Berlin... More 

Bletchley, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 1, 2015

I want to start by saying that the President Hotel is by no means a bad hotel. In fact it was very comfortable, clean, with good transport links and had reasonably friendly staff. Its not great though and there are some factors that mean I probably wouldn't have this as my first choice again. We arrived at the hotel from... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Peter, Thank you for choosing to stay with us, it was a pleasure to have you as our guest, during your vacations here in Berlin. We are happy that you liked our rooms and our staff, that's obviously very important for us. And you are right the hotel is close to the 'Wittenberg Platz' which makes it easily accessable... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 28, 2015

Very unwelcoming reception, unfriendly I would even say indeferent members of staff towards to there guets. Don't expect smile or questions about your stay and any questions about your opinion regarding of your stay.

Was this review helpful? Yes 1
SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Robert J, Thank you for your review here on tripadvisor. We are very disappointed to hear about your bad experience at our hotel. We constantly train our staff to improve our service quality and of course all our guests should feel welcome at our hotel. Please accept our apologize for not making you feel at home. We hope you... More 

Warrington, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 27, 2015

Upon arrival at the hotel we received a surly reception, never a good start. We were allocated a corner room on the 8th Floor, which was light and airy and of a good size. The furniture, fixtures and fittings were dated though everything was very clean and well maintained. The beds are firm and the pillows are very soft and... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Hello Andrew W., Thank you for taking the time to review us here on tripadvisor. We are sorry to hear that you weren't completly statisfied with your room and the service at our reception. We always try to offer the best possible service for our guests and even at the busiest times we should be able to deliver this. I... More 

Peterborough, United Kingdom
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 24, 2015

Hotel location is easily accessible to everything you want on a holiday, train and bus station, restaurant, shopping center, pick up point for the bus tour.....our room was pretty clean and good. The only hiccup, there' s no enough coffee, sugar and milk..had to ask the reception once. As they forgot to refillthe supply one morning. The staff was ever... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Miriam, Thank you for your positiv feedback. We are looking forward to welcome you again, since there is always something to discover in Berlin. We're delighted to hear that you were able to use our location to get around town and see some of Berlin's world famous attractions. Greetings from Berlin! More 

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