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BEST WESTERN Hotel President

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An Der Urania 16-18, 10787 Berlin, Germany
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BEST WESTERN Hotel President
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BEST WESTERN Hotel President
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451 reviews from our community

Traveler rating
    71
    206
    105
    38
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Berlin, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed in this hotel many times now. The reason for that it is a short walk to my work. It is also close to Subway and Bus. This means it is only minutes away from the center and KaDeWe. As I normally only come to the hotel for sleeping it suits me very well. Please be aware there... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Giuseppe, Thank you for positiv review on tripadvisor. We are very happy to hear that you use our hotel for your business trips and that our staff is taking good care of you. By the way if you ever need to print something, business related or not, feel free to use our free printer and computer in the first... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Certainly no gem - basic rooms needing jazzing up a bit. Rooms are just like they are in the US - clean but basic. The most annoying aspects were: - houskeeping waking me at 8:15 am to clean the room and then again when I was in the shower at 8:45! - after I checked in and got to my... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Matt, Thank you for your review here on TripAdvisor. We like to apologize for the lack of service you experienced during your stay at our hotel. We should have offered you the WiFi Ticket at check - in and our housekeeping staff as obviously too keen to do well. We hope you still had a great stay in Berlin... More 

Bletchley, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I want to start by saying that the President Hotel is by no means a bad hotel. In fact it was very comfortable, clean, with good transport links and had reasonably friendly staff. Its not great though and there are some factors that mean I probably wouldn't have this as my first choice again. We arrived at the hotel from... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Peter, Thank you for choosing to stay with us, it was a pleasure to have you as our guest, during your vacations here in Berlin. We are happy that you liked our rooms and our staff, that's obviously very important for us. And you are right the hotel is close to the 'Wittenberg Platz' which makes it easily accessable... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Very unwelcoming reception, unfriendly I would even say indeferent members of staff towards to there guets. Don't expect smile or questions about your stay and any questions about your opinion regarding of your stay.

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Robert J, Thank you for your review here on tripadvisor. We are very disappointed to hear about your bad experience at our hotel. We constantly train our staff to improve our service quality and of course all our guests should feel welcome at our hotel. Please accept our apologize for not making you feel at home. We hope you... More 

Warrington, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon arrival at the hotel we received a surly reception, never a good start. We were allocated a corner room on the 8th Floor, which was light and airy and of a good size. The furniture, fixtures and fittings were dated though everything was very clean and well maintained. The beds are firm and the pillows are very soft and... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Hello Andrew W., Thank you for taking the time to review us here on tripadvisor. We are sorry to hear that you weren't completly statisfied with your room and the service at our reception. We always try to offer the best possible service for our guests and even at the busiest times we should be able to deliver this. I... More 

Peterborough, United Kingdom
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel location is easily accessible to everything you want on a holiday, train and bus station, restaurant, shopping center, pick up point for the bus tour.....our room was pretty clean and good. The only hiccup, there' s no enough coffee, sugar and milk..had to ask the reception once. As they forgot to refillthe supply one morning. The staff was ever... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Miriam, Thank you for your positiv feedback. We are looking forward to welcome you again, since there is always something to discover in Berlin. We're delighted to hear that you were able to use our location to get around town and see some of Berlin's world famous attractions. Greetings from Berlin! More 

Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 20, 2015

This hotel is a two minute walk away from Wittenbergplatz (a large U-bahn station), a late night supermarket (Kaiser - midnight close) and several restaurants and shops (you must check out the Ka-De-We) - so a pretty good location. If you want a lot of the main attractions then you'll need to get a bus or u-bahn. The staff at... More 

Was this review helpful? Yes 1
SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Thank you andy2183 for your review and the good tips for other Berlin visitors. You are right the Berlin Welcome card is a bargain to get around the city and it also offers the bus route 100, which drives by every major Berlin attraction without any extra charges. I am sorry to hear that you had such troubles with the... More 

Birmingham England
Top Contributor
109 reviews 109 reviews
106 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed March 28, 2015

We arrived and were checked in ok. Our room on the 5th Floor was a reasonable size. It was warm and clean. Not enough tea and milk. Bed was comfortable but could of done with another pillow. Good shower. The man on reception was helpful but there was always a queue whenever I went downstairs. Breakfast was ok but the... More 

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SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear KimQueenofQuo, Thank you for taking the time to review your stay with us at tripadvisor. First of all we like to thank you for the kind review. We are very happy that we could provided you a good service and make your stay as comfortable as possible. Our english tea must be good indeded, if it's complimented by someone... More 

Wakefield
Top Contributor
50 reviews 50 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 22, 2015

We had 2 rooms over our 2 night stay. the first was a standard room but the mini bar fridge didnt work n tv constantly flickered n the plug wouldnt retain water in the sink resulting in warm beers. We reported it twice n 2 engineers both said Kaput. After a trip to reception we were upgraded to a room... More 

Was this review helpful? Yes 2
SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Dear Samielollipop, Thank you for your review here on tripadvisor.com. We are happy that you could use our excellent location to explore the city of Berlin to its fullest. We are sorry for the inconvenience caused by the noise and the broken fridge in your room. Our technical staff is anxious to fix problems like this on the spot. It's... More 

Qawra, Malta
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2015

I have forgotten how many times I have stayed in this hotel both for work as well as pleasure and was again more then happy. Rooms are very functional and clean and staff at front office are really very professional and happy to help. It may get a bit tight mornings for breakfasts in the restaurant - I just went... More 

Was this review helpful? Yes
SaDr, Sales Representativ at BEST WESTERN Hotel President, responded to this review

Thank you for choosing to stay with us Ludgarda S, it was a pleasure to have you stay with us during your visit here in Berlin. We are really happy that you left our hotel with a positiv impression and we are looking forward to welcome you again at the BEST WESTERN Hotel President. At times our restaurant can be... More 

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In 1963, Schöneberg was the center of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the center of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
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