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Holiday Inn Berlin City-West

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Rohrdamm 80, 13629 Berlin, Germany (Formerly HI Berlin Esplanade)
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Holiday Inn Berlin City-West
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401 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corona del Mar, California
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed yesterday NEW

We've stayed at many, many hotels, and the quality of the rooms here are at a 2-star level. The "King Bed" we ended up with was actually 2 Twins pushed together, but unlike Cruise ships and other hotels that use a padding thing to connect them into one bed, they leave it as 2 beds, with their own bottom sheet.... More 

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Ljubljana, Slovenia
Level Contributor
251 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Spent just one night here as I had early flight to catch. And actually it is all about location for this hotel - airport vise. I think majority of guests use it just to be close to the airport. Everything else is miles away. So if you want to see the town - you can find same priced hotels downtown..... More 

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Calgary, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Friendly and helpful staff overseeing a spartan and aging hotel that needs a facelift. This property is halfway between a travellers hostel and a three star hotel. It is clean and functional, but it does not have a good location unless you are spending time in the far West of the City of Berlin. Carpets are bare, walls are blank,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Berlin City-West, responded to this review

Dear Ron O, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read you have regarded our friendly and helpful staff. However, it is regrettable to know if the condition of the amenities,... More 

London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here a few days for the Berlin Carnival & spent 5 nights here! Not the best location if you want to be central to Berlin but its only 5 mins away from Rohrdamm U-Station & its easy to get around once you start using it regular!! Its located in the green & leafy suburbs of West Berlin. 7-8... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest, thank you very much for your detailed feedback. We are glad to hear that you enjoyed our breakfast buffet. Certainly we have forwarded your compliment to our kitchen team. We would be pleased to welcome you again soon. Kind regards Jan Bitterlich General Manager More 

Liverpool
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 19, 2015

I stayed here for 3 nights with my wife for a weekend away without the kids. I think it worked out about £100 per night, bed and breakfast included and I'd say it was worth that, even though it's a fair way out from the city centre. The rooms are very clean and spacious. A small gripe is with the... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Crongmor", Thank you very much to share your positive experiences with us. Your compliments referred to our breakfast and sauna are very appreciated. Regarding the mentioned internet we would like to add that we do offer all of our Guests a free of charge Internet possibility 24 hours at our Business Lounge right beside the Reception area. Guests... More 

Chicago, Illinois
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 17, 2015

The hotel had nice, comfortable, large rooms, that were very clean. Staff was friendly, professional, and helpful. The hotel is about a 5-10 minute walk from the U7, so it wasn't difficult to get to Mitte from there. I can't provide any information about the breakfast since I didn't purchase that. The only drawback was that they charged for WiFi.... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Urban Teacher", Thank you for taking time to value your stay with us. Your compliments referred to our hotel rooms and our staff are highly appreciated. Regarding the WIFI we kindly would like to add that we do offer all of our Guests a free of charge Internet possibility 24 hours at our Business Lounge right beside the... More 

Belgrade
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 7, 2015

We stayed at the hotel from 30 April to 3 May. Hotel is large and consists of two parts-part A and part B. Location is not bad. When you exit the hotel, turn right and in 350 meters is the metro station - U7. Single tickets cost 2,7 euros, but you can buy four tickets for 9 euros. On six... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "StefaBelgrade", we thank you for sharing your impressions with us and highly appreciate your positive feedback referred to our rooms and our breakfast. Regarding the internet we kindly would like to add that we do offer all of our Guests a free of charge Internet possibility 24 hours at our Business Lounge right beside the Reception area. Guests... More 

Glasgow, United Kingdom
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 20, 2015

30 -40 minutes from Airport to Zoo Garten on the Airport Express (RB7 or RB14) then 10-15 minute walk to Hotel. Hotel clean, rooms good size, powerful hot showers, comfortable beds Staff friendly and helpful , recommended the Berlin Kitchen restaurant two streets along for an authentic Berlin meal we visited twice good food ,friendly owner, reasonable prices. Also Vietnamese... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guests, thank you very much for review your easter stay with us. It is greatly appreciated that we came up to your expectations. We are looking forward to welcome you soon again on your next stay in Berlin. Kind regards to Glasgow Jan Bitterlich General Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed April 3, 2015

We stayed at the holiday inn Berlin City-West for a week in July 2014 we had a very good stay it only took 30 minutes from leaving airport to unpacking our suitcases. We were very fortunate that we arrived with temperatures at 30C, which we had all week with no rain. The hotel was excellent, apart from the charge for... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Bryan D", We thank you very much for taking time to review your stay from 2014 with us. We greatly appreciate your compliments referred to our hotel facilities and our location. It is a pleasure to forward your feedback to our employees. We are looking forward to welcome you soon again. Kind regards to London Jan Bitterlich General... More 

Eastbourne, Uk
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 1, 2015

Not far from the subway to take you into city. Hotel was great, bedroooms were a good size and clean/fresh, luxe and dove bodywash in the shower. Breakfast was plentiful(only had breakfast), staff were friendly&helpful.

Was this review helpful? Yes 1
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Tanya21", Thank you very much for staying with us and rating us afterwards to the fullest. We feel very honoured about your recommendation and this is highly motivating. Of course, I will share your feedback with the entire hotel team. We hope you will be our guest soon again. Kind regards to Eastbourne Jan Btterlich General Manager More 

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