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Holiday Inn Berlin City-West

4.0 of 5 Rohrdamm 80, 13629 Berlin, Germany (Formerly HI Berlin Esplanade)
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Holiday Inn Berlin City-West
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Holiday Inn Berlin City-West
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358 reviews from our community

Traveler rating
    67
    148
    97
    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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2 reviews
4 of 5 stars

The hotel was easy to get to from the airport. After getting a Welcome travel pass we Got the X7 bus to Rudow U Bahn station then got on the U7 line all the way to Rohadamm station then a short walk up the road a under the bridge to the hotel reception were very helpful. The was basic but... More 

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Wolverhampton, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I found the hotel to be large and comfortable. You get a shuttle form the airport to the hotel. One taxi driver refused my fare! Contact the hotel for location of the shuttle. They have a nice friendly bar with bar food. Very resonably priced. Staff are friendly and the service is timely. I shall be staying there again soon.

Was this review helpful? Yes 1
Tampa, Florida
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have limited experience, as I merely stayed overnight due to connecting flight differences. However, the staff was friendly and the check in smooth. As I am a platinum member of IHG, it is possible I was upgraded. I had a generous King bed and the room was well outfitted with everything I might require. Bathroom was also adequate. This... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "pegasus025", Thank you very much for taking the time to review your stay. We are glad that you have enjoyed your time with us. Your kind feedback is highly appreciated. Hope to welcome you again if your travel plans will bring you back to Berlin. Kind regards to Florida Jan Bitterlich General Manager More 

Swansea
Top Contributor
70 reviews 70 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 15, 2015

Really enjoyed our stay here. The rooms feel a little dated, but they are well appointed and comfortable. There are a limited number of double or queen sized beds, so you might need to specify your preference when booking. On a map the hotel looks like it is out in the sticks, but its a short walk to the S-Bahn... More 

Was this review helpful? Yes 1
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest „Steff72“ Thanks a lot for your kind feedback. It is a pleasure to hear that you have felt comfortable in our hotel. Certainly I have forwarded your nice comment to our reception employee Maurice. We hope to see you soon again at the Holiday Inn Berlin City – West. Best regards to Swansea, Jan Bitterlich General Manager More 

Poland
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 11, 2015

Upsides: good location for Tegel airport (taxi ride from the airport was 12 euros), good breakfast. For our drive back the reception happily arranged a cab. Downside: charging extra for wi-fi is shameless.

Was this review helpful? Yes 1
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Jozin", Thanks a lot for being our guest. We do offer all of our Guests a free of charge Internet possibility 24 hours at our Business Lounge right beside the Reception area. Guests who are members of the IHG Rewards Club additionally get free WIFI in the whole hotel area. Otherwise we charge the internet for the following... More 

Welwyn Garden City, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

Stayed here for xmas with no problems We had breakfast included and the food good with a large selection Swimming and sauna etc is open from 6.30am until 10pm and is clean Only 5 mins walk to underground station so that's handy but worth noting most sights and markets are nearer to central Berlin about 45 mins on tube with... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear "paul b", Thank you very much for your very nice feedback written at tripadvisor. We feel happy that you and your family had a pleasant stay during christmas at the Holiday Inn Berlin City - West. We hope to welcome you back in the future and wishing you and your family all the best for New Year. Kind regards... More 

London
Top Contributor
260 reviews 260 reviews
66 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed December 30, 2014

Check in was just about ok. No recognition given for gold members, and only when i asked did they accept my status and handed me free WiFi which i was eligible for. It was efficient but cold. First impressions. Building looks old but rooms and interiors well maintained. Comfortable enough rooms. Parking is charged at 15-20 euros per day, which... More 

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IHGCare, Guest Relations Manager at Holiday Inn Berlin City-West, responded to this review

Dear varun_mukthi, Thank you for your review regarding your recent stay at Holiday Inn Hotel Berlin City-West. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Rossendale, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

Stayed here for three nights on our first visit to Berlin. Really high quality hotel, decent beds, and rooms all have baths. A good breakfast is offered, (cooked, continental and pastries) and staff that were a mine of useful knowledge. Hotel is approximately 5 mins walk from the nearest U-Bahn station, so is quite accessible, despite not having a car.... More 

Was this review helpful? Yes 2
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Stephen H", Thank you very much for staying at the Holiday Inn Berlin City - West. Your review is greatly appreciated. We will take another chance to exceed your expectations. Looking forward to welcome you soon again. Kind regards to Rossendale Jan Bitterlich General Manager More 

Guildford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

Spent 4 nights in this hotel, It was a wonderful stay, the staff were friendly and helpful, breakfast was always good (although I'd recommend getting down earlier so you can get a decent table). Locationwise it was 30 mins into the centre of town, but this was no hassle, and it was a quiet area so we got a good... More 

Was this review helpful? Yes 1
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear guest "abreesey" Thank you very much for your stay with us and for your very kind review. We gadly hear that you enjoyed your stay in general. In regards to your remark to the Wifi we kindly would like to add that we do offer all of our Guests a free of charge Internet possibility 24 hours at our... More 

Watford, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

Just spent 3 nights at this hotel and have no complaints about the hotel what-so-ever. Okay, apart from the lack of free Wi-Fi. However, the walk back to the hotel from the metro station after dark means a walk under an unlit flyover which is quite daunting. Wouldn't stay at the hotel again simply because of this.

Was this review helpful? Yes
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Marion B", Thank you very much for being our guest. We are sorry that you did not get the chance to experience our high level of quality. Regarding the Wifi we kindly would like to add that we do offer all of our Guests a free of charge Internet possibility 24 hours at our Business Lounge right beside... More 

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Additional Information about Holiday Inn Berlin City-West

Address: Rohrdamm 80, 13629 Berlin, Germany (Formerly HI Berlin Esplanade)
Phone Number:
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Berlin City-West 4*
Number of rooms: 336
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Also Known As:
Holiday Inn Berlin City-West Hotel Berlin
Berlin Holiday Inn
Hotel Style:
#146 Luxury Hotel in Berlin

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