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Holiday Inn Berlin City-West

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Rohrdamm 80, 13629 Berlin, Germany (Formerly HI Berlin Esplanade)
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Holiday Inn Berlin City-West
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Holiday Inn Berlin City-West
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386 reviews from our community

Traveler rating
    74
    159
    102
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    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Glasgow, United Kingdom
Top Contributor
87 reviews 87 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

30 -40 minutes from Airport to Zoo Garten on the Airport Express (RB7 or RB14) then 10-15 minute walk to Hotel. Hotel clean, rooms good size, powerful hot showers, comfortable beds Staff friendly and helpful , recommended the Berlin Kitchen restaurant two streets along for an authentic Berlin meal we visited twice good food ,friendly owner, reasonable prices. Also Vietnamese... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at the holiday inn Berlin City-West for a week in July 2014 we had a very good stay it only took 30 minutes from leaving airport to unpacking our suitcases. We were very fortunate that we arrived with temperatures at 30C, which we had all week with no rain. The hotel was excellent, apart from the charge for... More 

Review collected in partnership with Amoma.com

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Bryan D", We thank you very much for taking time to review your stay from 2014 with us. We greatly appreciate your compliments referred to our hotel facilities and our location. It is a pleasure to forward your feedback to our employees. We are looking forward to welcome you soon again. Kind regards to London Jan Bitterlich General... More 

Eastbourne, Uk
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Not far from the subway to take you into city. Hotel was great, bedroooms were a good size and clean/fresh, luxe and dove bodywash in the shower. Breakfast was plentiful(only had breakfast), staff were friendly&helpful.

Was this review helpful? Yes
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Tanya21", Thank you very much for staying with us and rating us afterwards to the fullest. We feel very honoured about your recommendation and this is highly motivating. Of course, I will share your feedback with the entire hotel team. We hope you will be our guest soon again. Kind regards to Eastbourne Jan Btterlich General Manager More 

Hook, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2015

Visited this hotel 4 days mid March 2015. Although located outside Berlin main city (tourist attractions, museums etc.) travel is quick and low cost by U-Bahn (Metro) in all directions. Integrated tickets allow easy connection to Bus services. The hotel is well presented, clean and modern and reception staff helpful and friendly. Although hotel was pretty full, our room was... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "595Peter", thank you very much for review your stay with us. We are pleased that we came up to your expectations and are thankful for your recommendation. We would appreciate to welcome you again soon. Kind regards to Hook Jan Bitterlich General Manager More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 19, 2015

Just returned from this hotel! Stayed for 3 nights, and was thoroughly happy with my stay! Arrived late due to 3 hour flight delay! Reception staff great, so helpful and accommodating! Got to our room, it was lovely, 2 large comfy beds, tea making facilities, air con etc. The hotel breakfasts are great! Plenty of choice, ranging from fresh fruit... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Dean L", We thank you very much for taking the time to review your stay. We greatly appreciate your compliments regarding our reception staff's friendliness and it is a pleasure to transmit your positive feedback to our wonderful employee Ms. Füger. Certainly, she also will be considered in our internal Bonus Program for our employees as you were... More 

Anamosa, Iowa
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was in Germany on business and found this hotel near TXL Airport. it is a 7 min taxi ride to TXL. The desk clerk was a great help with local travel information. The breakfast was ok and the rooms are comfortable but a little Spartan. The free Internet worked well no need to pay extra. I'll be back!

Was this review helpful? Yes
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Tim K", many thanks for sharing your impressions regarding your stay with us. We highly appreciate your positive review concerning our reception staff and our internet. We are looking forward to welcome you again very soon. Kind regards to Iowa Jan Bitterlich General Manager More 

Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

I recently stayed at this branch on a weekend trip to Berlin in March 2015. We arrived earlier than check in stated but were treated by Andrea who was very polite & stated there was a room available for us. The room was very clean & tidy. A decent size for two people & in a very quiet area. The... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "GemsyLou89", Thank you for taking the time to review your stay so detailed. Your positive feedback concerning our reception staff, your room and our breakfast is highly appreciated. We are very thankful that you will recommend our house to others. Looking forward to welcome you again next time you visit Berlin. Kind regards to Portsmouth Jan Bitterlich General... More 

Paisley, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 10, 2015

We stayed at this hotel for four nights. When we booked and also on checking in we asked for a quiet room. We were given a room at the back of the hotel on the 4th floor which would have been quiet except for the group of italien boys in a college trip. As they must have been booked when... More 

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HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "icegirl763", thank you for reviewing our hotel and sharing your personal impressions about your stay. We deeply regret the inconvienience you have experienced with your room. We know how important it is to offer all of our guests a quiet and relaxing night. Certainly we would like to apologize that in your case we were not able to.... More 

Sao Paulo, SP
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

Located in an adequate distance fron Tegel-Berlin Airport. Quiet region, street plenty of trees. Close to the metro station -U-bahn - Walkind distance from local restaurants, stores and Supermarkets. Local bar and restaurant is practical.

Was this review helpful? Yes
HI_93, General Manager at Holiday Inn Berlin City-West, responded to this review

Dear Guest "Henrique B", thank you very much for review your stay with us. We are pleased that we came up to your expectations and would appreciate to welcome you soon again. Kind regards Jan Bitterlich General Manager More 

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