We reserved four months in advance and the hotel still managed to double book us. They refused to find us a replacement hotel in the neighbourhood; the replacement hotel they found us was on the outskirts of town. They did not make any real effort either to try and resolve the situation and found the situation quite amusing and worthy... more

Stayed for a week in this hotel and found it one the best that i have stayed in. All the staff are very friendly and their English is very good, with the rooms being very well maintained The location was good with the main shopping area a 5-10min walk away, would recommend this hotel for a shopping trip to berlin! more

This was a small clean hotel with helpful friendly staff. The rooms were not huge or glamorous but had all that you would expect from a three star hotel. Everything was clean. The breakfasts had a good choice of foods. The location was in a quiet area but near enough to everything. I would stay here again. more

Very nicely located. Nothing really special about this hotel. I arrived about 1 hour early than check in time. waited in lobby for my room. Wanted to use my laptop found without US power adaptor, Front desk lady first says no more adaptor. Asked repeatedly and played miserable, she came up with one (sigh!). And maybe, just maybe it's coincident,... more

Visited Berlin with husband and friends having been offered a great deal with air.miles. The Hotel was in a central location close to the underground system. Breakfast was adequate and enough to keep you going during the day. Our room had previously been a smoking room + required us to open windows to clear the air, however from Jan 08... more

We booked the Scandotel Castor for a weekend away to see the xmas markets in Berlin, and the trip turned out to be one of the best weekends way we've ever had. In particular, the hotel was extremely good value for money, clean, well furnished, excellent (english speaking) ever helpful staff, good food and located 5 minutes from the main... more

Completely agree with most of the other reviews. Room wasn`t huge but perfectly adequate and very quiet. Charming staff on reception and in the dining room for breakfast which had a good selection of cold meats and cheese and a small selection of hot food. Strangely only coffee was offered, you had to ask for tea but it wasn`t a... more

We booked our 3 night stay with direct line city breaks on line. The Airline was Easyjet. The Hotel doesn't look much from outside but what a gem! rooms were clean and comfortable all recently refurbished. Breakfast was good as well alot of choice and you can eat as much as you can, sets you up for the day! The... more

central location at a reasonable price was what we wanted and that's exactly what we got, a very good hotel in an excellent spot. Fuggerstrasse itself is a quiet residential street (apart from a small number of bars & restaurants, most sporting rainbow flags) in two halves, off on a diagonal, we found the hotel easier to get back to... more