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Holiday Inn Berlin Airport - Conference Centre

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Hans-Grade-Allee 5, 12529 Berlin, Germany
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1 room 1 guest
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Holiday Inn Berlin Airport - Conference Centre
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302 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Newton, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel does not have air conditioning as advertised. What they call air conditioning is a fan close to the ceiling with 3 settings, High, Medium, and Low, that control how fast hot stale air is circulated around the room, and no thermostat. On a hot summer night, sleeping is pretty much impossible. Wi-Fi is free for the first 30... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hot in Germany now. AC is barely adequate. TV did not work in the room. No iron and board in b rooms. In the hall in a closet. Desk staff seems a bit disinterested. Oom is very very badic.Would not stay here again.

Was this review helpful? Yes 1
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, First of all we want to thank you for staying in the Holiday Inn Berlin Airport Conference Centre and writing a review of our hotel. We thank you for your honest review, so we have the chance to improve our service. We deeply regret that we could not arrange the perfect stay for you. Our air conditioning is... More 

Tel Aviv
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I needed a hotel room for one night near the airport for a small family, before an early flight. So, the price was competitive, but the reviews weren't the best, so I didn't expect much, but I was really surprised! A bug fetched us and our luggage from the train station and we arrived at the hotel. The hotel is... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, First of all we want to thank you for staying in the Holiday Inn Berlin Airport Conference Centre and writing a review of our hotel. We are pleased to read that you enjoyed your stay with us. We look forward welcoming you again on your next visit to Berlin. Kind regards, Katja Beutler Guest Relations Manager More 

Porto, Portugal
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very cosy and with the perfect shuttle service, you just need to call them and wait for about 10 min. The room is realy nice, great breakfast with everything you can imagine. The staff is very professional and is always avaiable to help. This hotel is near the airport and you have the train station really close so you can... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Maria, Thank you very much for your stay in our hotel and for the very nice review you wrote. We appreciate very much sharing your experience with our future guests. We truly look forward welcoming you again in our hotel. Kind regards, Katja Beutler Guest Relations Manager More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2015

We stayed 2 nights. Hotel personnel makes a great job, they are friendly, shuttle to train station helps a lot and drivers help you with directions. and the breakfast is awesome. The only issue is that being in a holiday inn, some people at the restaurant do not speak English or didn't want to. But the food compensates for it.... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, Thank you very much for staying in the Holiday Inn Berlin Airport Conference Centre and writing a review of our hotel. We are pleased to read that you enjoyed your stay with us. Regarding our restaurant staff we will check the english language skills to improve our service. We look forward welcoming you again on your next visit... More 

Edinburgh, United Kingdom
Level Contributor
192 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed July 18, 2015 via mobile

This hotel was so so quiet!! For an airport hotel and rooms in new modernised corridor were top IHG type spec. There is a lovely sky deck with views over schonefeld..a great place to hang out in the sunshine. I found it easy to get to on foot after asking at the info desk at schonoveld but you can pick... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, Thank you very much for staying in the Holiday Inn Berlin Airport Conference Centre and taking the time to write such a detailed review of our hotel. We are pleased to read that you enjoyed your stay with us. We look forward welcoming you again on your next visit to Berlin. Kind regards, Katja Beutler Guest Relations Manager More 

Virginia Beach, Virginia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 1, 2015

The hotel is in the middle of nowhere by the airport. Plus: parking on street is free, rooms are reasonably nice, hotel bar is very nice. Minus: front desk staff is not very nice and seemed to ignore my requests for a zero balance bill and putting my IHG number on the reservation - needed to ask twice for both.... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, First of all we want to thank you for staying in the Holiday Inn Berlin Airport. We highly appreciate your time taken to feedback your stay. This is really important and helps us to improve our service constantly. I am very sorry to hear that your stay did not meet your expectations especially regarding the service and friendliness... More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

I stayed at the Holiday Inn whilst visiting Berlin to watch the champions league final at the Olympiastadion. I was a little apprehensive at first as the hotel seemed to be in the middle of nowhere with no local shops, cafés or bars. However, from our arrival we were welcomed by the staff and happy with our room. We were... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, thank you very much for staying in the Holiday Inn Berlin Airport Conference Centre and taking the time to write this very nice review of our hotel. We are pleased to read that you enjoyed your stay with us and hope you enjoyed the Champions league final and Berlin. We hope we will have the opportunity of welcoming... More 

Reinach, Switzerland
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 19, 2015

No problem getting to the airport even at 4:30 am - about 5 minutes with the free hotel shuttle. Some great views from the top of the hotel. The gym, always useful for us sedentary business travellers. Add to that the relaxation areas on the roof that was just a perfect place to see the sun going down.

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Thank you very much for your nice feedback. Katja Beutler, Guest Relations Manager Holiday Inn Berlin Airport Conference Centre More 

Yuma, Arizona
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 19, 2015

I was clean and had nice decor. Seemed to be very busy, which can be expected of a hotel near an airport, however, it is also somewhat isolated, which isn't bad, just is what it is. Reservation was made for 2 adults and 1 child and room was NOT prepared properly. When extra bedding was requested, it was brought after... More 

Was this review helpful? Yes
msenne, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Guest, First of all we want to thank you for staying in the Holiday Inn Berlin Airport Conference Centre. We highly appreciate your time taken to feedback your stay. I am very sorry to hear that your stay did not meet your expectations especially the preparation of your hotel room and the staff. I deeply regret that we could... More 

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