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Holiday Inn Berlin Airport - Conference Centre

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Hans-Grade-Allee 5, 12529 Berlin, Germany
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Holiday Inn Berlin Airport - Conference Centre
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Holiday Inn Berlin Airport - Conference Centre
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260 reviews from our community

Traveler rating
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    48
    21
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good hotel for overnight stay close to airport. Offered shuttle bus so we returned our hire car early and they picked us off and dropped us off the next day. Breakfast was really good! Dinner was great but a bit more pricy then you would get in Berlin itself. Also pillows were really soft and ones makes firm were not.... More 

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Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This is situated in a remote zone. Only good as a transit hotel for Schonefied airport. Complete let down in more ways than one. The Hotel charges 5.50 Euros for a bottle of (supposed to be complimentary) water per guest and rudely refused the minimum one bottle per guest per day. They also refused entry to the gym. Preposterous .... More 

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Antrim, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel with excellent facilities, located very close to airport. Great Breakfast...something for everyone. Staff are very friendly, particularly at check in & in the wellness center. Had a fantastic massage from Jill, would definitely recommend to anyone staying here to unwind after a stressful day :-) Will definitely return.

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Wolverhampton, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2015

Quite a large and spacious hotel. Good restaurant with excellent food and friendly staff. The rooms are clean and well appointed. I was given an upgrade to a superior room. A regular shuttle is available for the airport which runs every 30 mins. Comfortable bar with good selection of whiskys. The surrounding area is open and not over developed.

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Keith W, We would like to thank you for taking the time to write this kind Review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are looking Forward to welcome you back again on your next trip to Berlin. Kind regards, Your Holiday Inn Team More 

Hannover, Germany
Top Contributor
264 reviews 264 reviews
77 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

this hotel is very convenient for early morning flights, however when I arrived last night I had to wait 35 minutes in the cold for the free shuttle bus despite being told 3 times that the bus would be there in 5 minutes. The room was nice and quiet well furnished and clean but the tv kept switching off after... More 

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear IGW187351, We highly appreciate your time taken to write this Review. We are very sorry about your disturbances by our shuttle Service on your day of Arrival. We are always looking for ways to improve our service and your comments are invaluable to us. We will certainly discuss this with our teams. We are looking Forward to welcome you... More 

Seville, Spain
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2015

I expected the hotel to be easier to reach by walk, but at the end I took the Shuttle because it is at the other side of the rail tracks and you need to make a round. In this sense, the Shuttle is very convenient because it takes you to both the airport and the train station and normally departs... More 

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear FalcoNaumanni, Thank you for the time you have taken to assess our house and your feedback. We are very pleased with your positive assessment. Kind regards, Your Holiday Inn Team More 

Jeddah
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2015

Rooms were modern and standard deigned, rooms was really cold specially at nights, not sure if the heating system function properly. upon arrival I booked a room for 2 persons and I found only one blanket for one person in the room and only a small toilet towel!! ringed to the reception 3 times in one hour asking for another... More 

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear mabushal, Thank you for the time you have taken to assess our house and your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, We’re sorry you received poor customer service from our staff which was unacceptable. We will address this point. We assure you the feedback of our hotel... More 

Liechtenstein
Top Contributor
55 reviews 55 reviews
54 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

I spent a night there when missing my flight. The place is OK and offers the basic buisness standard. The free airport shuttle is good and a must, as the location is to far to walk. Staff is friendly and professional. My room on the 1st floor was close to the hotel bar and therefore a bit loud. If you... More 

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear 30andtravelalot, Thank you for the time you have taken to assess our house and your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and looking Forward to welcome you back again in the near future. Kindest regards, Your Holiday Inn... More 

Stavanger
Top Contributor
64 reviews 64 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 18, 2014

Generally, we enjoyed our stay at this hotel. A few issues of which other travellers shouild be aware are: - the impression we were given was that the shuttle bus ran every half hour but we never found it at the airport. Twice we chose to use a taxi (cost about 7 euro) each time and twice we rang to... More 

Was this review helpful? Yes 1
msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear tonycStavanger, Thank you for the time you have taken to assess our house and your feedback. We are very sorry that your experience did not live up to your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are looking Forward to welcome you back again in the near future.... More 

Danehill
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 14, 2014 via mobile

We arrived here late at night and very last minute. Staff were very helpful and soon rustled up a cot for my son. Rooms aren't huge, especially with a cot in but the beds are comfy and the pillows very good. Breakfast is extensive with both hot and cold selection. The hotel is 5 mins from the station and airport... More 

Was this review helpful? Yes
msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Amanda H, We highly appreciate your time taken to write this review and are delighted to read about your positive comments. We look forward to welcoming you back again in the near future. Kind Regards, Your Holiday Inn Team More 

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