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Holiday Inn Berlin Airport - Conference Centre

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Hans-Grade-Allee 5, 12529 Berlin, Germany
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Holiday Inn Berlin Airport - Conference Centre
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Holiday Inn Berlin Airport - Conference Centre
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274 Reviews from our TripAdvisor Community

Traveler rating
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    51
    21
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed there for one night after our flight landed late, and we wanted a place close to the airport for the night. There's a free shuttle 24 hours to/from the airport and bus station provided by the hotel. The check in at night was very quick and efficient and the clerk lady was very nice. The bed was soft... More 

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IHGCare, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear europebyfoot87, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding check in experience and your nice comment about the bed. However, we’re sorry we fell below your expectation regarding the lack of safe in the room, internet service and housekeeping. We... More 

NY
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Breakfast. If you need to stay at the airport overnight it is a great location - 5 to 10 minutes away. If you are touring Berlin, it is about 25-30 minutes from everything - quite isolated. We had a grandchild with us, when the sofabed was opened, it was almost impossible to get out of bed - the room... More 

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Oxford, United Kingdom
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I arrived at midnight, so wanted a hotel very near the airport. I called to check the time for the shuttle bus and pick up location. All very easy, bus picks up outside Terminal B. Bus came within 15 mins and less than 5 min drive to hotel. You know what to expect with Holiday Inn and this one was... More 

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msenne, Front Office Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Peter B., Thank you for your review! I am glad you have enjoyed your stay with us, hopefully we´ll get to welcome you again, Kind regards André Schönherr Front Office Manager More 

Devon
Top Contributor
54 reviews 54 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 21, 2015

Lovely clean hotel very close to the airport. We were in Germany for a short business break so stayed here our first night. On leaving the airport, turn right and walk towards area B, where you'll find a car park and a sign/waiting point for the Holiday Inn shuttle. Best to ring the Hotel to ensure the shuttle is running.... More 

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msenne, Front Office Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Cerris1, Thanks a lot for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. Thank you as well for your compliment concerning the cleanliness of our rooms. We hope to welcome you soon again. Kind regards, André Schönherr... More 

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 14, 2015

Good hotel for overnight stay close to airport. Offered shuttle bus so we returned our hire car early and they picked us off and dropped us off the next day. Breakfast was really good! Dinner was great but a bit more pricy then you would get in Berlin itself. Also pillows were really soft and ones makes firm were not.... More 

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Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 9, 2015

This is situated in a remote zone. Only good as a transit hotel for Schonefied airport. Complete let down in more ways than one. The Hotel charges 5.50 Euros for a bottle of (supposed to be complimentary) water per guest and rudely refused the minimum one bottle per guest per day. They also refused entry to the gym. Preposterous .... More 

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IHGCare, Guest Relations Manager at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Sandymenon, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, however, it seems that we were not able to execute an exemplary hotel stay experience due to the location of the property and the type pf service received. The services received... More 

Antrim, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Great hotel with excellent facilities, located very close to airport. Great Breakfast...something for everyone. Staff are very friendly, particularly at check in & in the wellness center. Had a fantastic massage from Jill, would definitely recommend to anyone staying here to unwind after a stressful day :-) Will definitely return.

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Wolverhampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2015

Quite a large and spacious hotel. Good restaurant with excellent food and friendly staff. The rooms are clean and well appointed. I was given an upgrade to a superior room. A regular shuttle is available for the airport which runs every 30 mins. Comfortable bar with good selection of whiskys. The surrounding area is open and not over developed.

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear Keith W, We would like to thank you for taking the time to write this kind Review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are looking Forward to welcome you back again on your next trip to Berlin. Kind regards, Your Holiday Inn Team More 

Hannover, Germany
Top Contributor
275 reviews 275 reviews
79 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

this hotel is very convenient for early morning flights, however when I arrived last night I had to wait 35 minutes in the cold for the free shuttle bus despite being told 3 times that the bus would be there in 5 minutes. The room was nice and quiet well furnished and clean but the tv kept switching off after... More 

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msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear IGW187351, We highly appreciate your time taken to write this Review. We are very sorry about your disturbances by our shuttle Service on your day of Arrival. We are always looking for ways to improve our service and your comments are invaluable to us. We will certainly discuss this with our teams. We are looking Forward to welcome you... More 

Seville, Spain
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2015

I expected the hotel to be easier to reach by walk, but at the end I took the Shuttle because it is at the other side of the rail tracks and you need to make a round. In this sense, the Shuttle is very convenient because it takes you to both the airport and the train station and normally departs... More 

Was this review helpful? Yes
msenne, Leiter Gästebetreuung at Holiday Inn Berlin Airport - Conference Centre, responded to this review

Dear FalcoNaumanni, Thank you for the time you have taken to assess our house and your feedback. We are very pleased with your positive assessment. Kind regards, Your Holiday Inn Team More 

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