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Mercure Airport Hotel Berlin Tegel

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Kurt Schumacher Damm 202, 13405 Berlin, Germany (Formerly Novotel)
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Mercure Airport Hotel Berlin Tegel
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Mercure Airport Hotel Berlin Tegel
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652 Reviews from our TripAdvisor Community

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Traveler rating
    138
    279
    162
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (652)
  • Mar-May only
    (162)
  • Jun-Aug only
    (195)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (147)
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profgirl
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a clean comfortable hotel that provides a nice respite for those who want to be close to the airport. The hotel is situated in a park like setting and was quite peaceful although of course you can hear the planes. The shuttle was an easy few minutes to the airport. I had trouble finding it but the information... More 

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USA
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very near the airport and it does have a shuttle, although not as quick as we are used to in the States. Rooms were spotless, desk was very friendly and helpful, food in the restaurant was excellent and reasonably priced. The wifi was even good and worked and was free. Not sure if that was because of... More 

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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here one night since we missed our flight. It was expensive.Quite boring. Restaurant dinner was ok. Very irretating that they couldn't offer us a cup of coffey when we were waiting for the shuttle bus. They absolutely wanted money for it. Rather cheap of them since we already spent 160 euros for the room an 90 for the... More 

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Tampere, Finland
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We hadn't actually planned to stay here, but because of a cancelled flight we stayed here for one night. As our rebooked flight was in the evening the following day, we appreciated the chance of leaving our luggage at the hotel while we went to the city centre (this is a normal thing that hotels offer, but this time it... More 

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Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear MK-1755, We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. Your Mercure Airport Hotel Berlin Tegel Team More 

Mumbai (Bombay), India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Though near the airport avery quiet place. It has very friendly staff who are always willing to assist you. They also have airport transfer which is very important. Excellent food in the restaurant. But they charge for parking your car, which is rather odd. Breakfast should be part of the tariff

Was this review helpful? Yes
Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear RKM1940, we very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Mercure Airport Hotel Berlin Tegel Team More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I came in 2012 it was a delay in LH flight, it was a one night stay, clean rooms, zero amenities in room, very bad food not acceptable, staff were helpful but no extra mile offered, I recommend this hotel to anyone want just to sleep for emergencies only.

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Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Pierre-Norarevian, thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel - 3 years after your last stay ... At Mercure, we strive to provide a superior service experience for every customer, therefore we did improve a few services you mentioned during the last 3 years. Sincerely yours, Mrs. Ulrike... More 

Texas
Level Contributor
135 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The shuttle from and to the airport is prompt and effcient. They picked us up within 10 minutes of my call. Staff is gracious and very available.We arrived early, and our luggage was stored,when we came back, after touring Berlin, we were efficiently checked in. We thought Breakfast was included, but, I will blame that one on Orbitz. The restaurant... More 

Was this review helpful? Yes 1
Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear docntx, we very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. We are looking forward to welcome you again ! Mrs. Ulrike Kahl, Assistant Hotel Manager More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 22, 2015

We had an overnight in Berlin when traveling from Italy to Chicago. The Mercure provided a close inexpensive place to stay near the Tegel airport. They had a free shuttle service, about 5 minutes ride to & from the airport. We signed up for an email newsletter and got a 15% discount on dinner. The restaurant had a nice selection... More 

Was this review helpful? Yes 2
Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Fort Myers, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 5, 2015

The hotel was adequate as the attraction is its proximity to Tegel. Since you cannot get a taxi to drive the short distance the hotel provides a free shuttle. The room was basic and the bathroom not luxurious (weird shower). The food was good with huge portions and the restaurant's staff were friendly. The other hotel staff members were ok.... More 

Was this review helpful? Yes
Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Terry M, we very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regard, Your Mercure Airport Hotel Berlin Tegel team More 

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