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All 665 Berlin hotels

Mercure Airport Hotel Berlin Tegel

4.0 of 5 Hotel   |   Kurt Schumacher Damm 202, 13405 Berlin, Germany (Formerly Novotel)
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69%
Ranked #304 of 665 hotels in Berlin
A recent review
5 of 5 stars reviewed 3 days ago
MadamJosephine Melbourne, Australia
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586 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Princeton, New Jersey
1 review
1 of 5 stars Reviewed 2 days ago NEW

Had to cancel reservation for 6/10/14 because of a medical emergency. Called hotel; receptionist said she was all alone by herself. When asked for a cancellation number, she said I would have to get that from Gala (who I had never dealt with). She promised to get me the appropriate info by eMail, but never did so. instead, Gala in... More

Review collected in partnership with Galahotels.com

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Melbourne, Australia
Top Contributor
183 reviews 183 reviews
75 hotel reviews
201 helpful votes 201 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The only reason you would stay in this hotel is if you are doing business at the airport or needing an overnight stopover/stay. This is not a Resort destination, so I can't understand all the posted complaints. We arrived at 11.00 pm (we flew Air Berlin and came in through Terminal C, walked the well signposted 5 minutes to Terminal... More

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Aberdeen
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I ended up at this hotel after my flight being cancelled and what a pick me up after the news of my flight,i found it was very nice,very clean and the food and staff were excellent,would definitely stay again,there's also a pool and play area for kids

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Ottawa
Top Contributor
77 reviews 77 reviews
67 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a night here after my KLM flight to Amsterdam was cancelled at the last minute by the airline. The best thing about this place is its location, that is, if you need to stay close to the airport. As several reviewers have already mentioned, the rooms are dated and they have this characteristic "old carpet" smell that many people... More

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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival check in was excellent and prompt, when entering my room I was overwhelmed by a smell that was similar to that of sewage. Given my busy agenda I was unable to complain but I really do hope that this was just a one or two rooms. The hotel staff were all friendly and accommodating however I must also... More

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Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Robert D., thank you for your time sharing your opinion. Unfortunately we had some really heavy rain, that occurred the bad odors in your bathroom, this is not usual. We are really sorry for this and would have offered you another room. Please give us the opportunity to convince you of our Hotel next time. Kind regards More

Brooklyn, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The only reason to stay at this hotel is to be in close proximity to the airport. The shuttle was very useful in picking up, the info desk at Terminal B will call them for you. The gentleman at the restaurant was very helpful and accommodating, as we came in very late 23:53 and he was very pleasant and willing... More

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I thought I had made my reservation at this hotel due to its proximity to the airport and the free shuttle. After we arrived at Tegel Airport, the shuttle arrived to pick us up. At check-in, it was realized that we were at the wrong hotel. There is another Mercure hotel in Berlin (same company just two different locations. Since... More

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Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Amy O, thank you for taking some time to send us your feedback. We are sorry, that you did not feel welcome. Unfortunately you arrived at the wrong Hotel. Please understand that we are not able to transfer reservations from / to other brand own Hotels in these matters. Also, our shuttle driver is only hired to bring /... More

Cherry Hill, New Jersey
Top Contributor
52 reviews 52 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Mercure Airport Hotel Berlin Tegel is indeed VERY close to the airport and provides frequent, free shuttle service. Otherwise it is a vey mediocre hotel, in terms of the comfort, quality of service and, especial the cleanliness of the room, or rather the lack of it. The room smelled, the amenities were close to none and very cheap...It's 4-star... More

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New Jersey
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Worst hotel I ever stayed in. Staff is unfriendly and down right mean! The hotel Van, from the airport to the hotel only runs until 11:45 PM, even if you are at the airport and notified the the hotel that your flight was late. It took 40 rings of the phone to get the the hotel clerk to answer. Hotel... More

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Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An old fashioned hotel but good enough as long as price remains competitive. Food in restaurant OK, welcome drink with platinum status honored as was room upgrade. Shuttle bus worked well. Would stay again

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Additional Information about Mercure Airport Hotel Berlin Tegel

Address: Kurt Schumacher Damm 202, 13405 Berlin, Germany (Formerly Novotel)
Phone Number:
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Airport Hotel Berlin Tegel 4*
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Also Known As:
Accor Airport Hotel Berlin Tegel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#144 Luxury Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
The Mercure Airport Berlin Tegel 3* is located at Tegel Airport itself. Our 3 star hotel offers modern hospitality in a contemporary ambiance. Our 186 rooms are air-conditioned and soundproof. From 5 am to 11:30 pm, our free shuttle bus takes you directly to Tegel airport. Direct public transport to the city centre. The Berlin exhibition centre is 6 kilometres away. The hotel offers a restaurant, bar, 11 meeting rooms, sauna, fitness corner and an outdoor pool in summer. ... more   less 
Number of rooms
186

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