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Mercure Airport Hotel Berlin Tegel

4.0 of 5
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Kurt Schumacher Damm 202, 13405 Berlin, Germany (Formerly Novotel)
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Mercure Airport Hotel Berlin Tegel
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Ranked #316 of 666 Hotels in Berlin
A recent review
4 of 5 stars reviewed yesterday
Rie A Dubai, United Arab Emirates
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607 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Top Contributor
86 reviews 86 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed yesterday NEW

I see that this hotel gets a lot of low ratings, although people are quite happy with it. It's not really fair to rate it so low just because of location and that it's worn down/outdated - one has to look at why one would stay here: it's an airport hotel. For this purpose it's quite good - the room... More 

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Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Not a nice location, unless you love airports. Hotel has had some facelift in the rooms and lobby/restaurant area, but the 90's is still clearly visible. The only reason in my mind to go here is the need for emergency accommodation. That said, everything works well, the service is friendly, mostly. No go families with kids/couples hacing a holiday.

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Jakarta, Indonesia
Contributor
17 reviews 17 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was staying here over night when I traveled from Tegel Airport. It's the best option if you need to use this airport for your traveling because Mercure provides the free shuttle bus to the airport and from the airport to the hotel. The big surprise was also free internet connection but the hotel itself is kinda worn and old... More 

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Kingston, Canada
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived early afternoon from an overnight flight from Canada. I appreciated the fact they assigned me a room right away around 13:00 and did not had to wait for official check in time. I had a rental car and was able to park at the hotel for 18 euros/day. Great restaurant for breakfast and supper. Even better bar. The only... More 

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Halifax, Canada
Top Contributor
73 reviews 73 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is very close to the airport, with the runways visible from the hotel rooms. This is the main (only) reason why you would choose to stay here. Everything about the hotel is adequate and they cater to the airport user with a speedy and frequent shuttle service (free). Our room was a bit smelly (bathroom smelled like sewer... More 

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Miami, Florida
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Served its purpose as it was less than 2-minutes to the Airport. The hall way was a little dirty looking, yet upon arriving to the room, it was neat and clean. Very bare bones property for a quick overnight stay prior to an early departure.

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Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Alex 0418, thank you for the good review you made and for your booking with us. We are looking forward to see you again at Mercure Airport Hotel Berlin Tegel. More 

London, United Kingdom
Top Contributor
142 reviews 142 reviews
120 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I needed an airport hotel as I arrived late from Krakow and wanted to be on the first flight to London next morning, so selected the Mercure due to it being the closest airport to the hotel. They have a shuttle that will come and collect you, or you can walk across (it's around 800m) but as it was late... More 

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Melbourne, Australia
Top Contributor
229 reviews 229 reviews
31 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed February 23, 2015

We chose this Hotel as we needed to stay overnight in Berlin before flying out early the next day. The Airport information services called the shuttle bus for us and we walked outside the terminal and there it was. Later when we decided to return to the Airport to get some dinner, we simply hopped on the free shuttle again... More 

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Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Julie L, thank you for the time you spend and the good review you made. Our free of charge shuttle bus runs between 04:45h morning and 23:45h evening. Thank you for your booking with us. We are looking forward to see you again at Mercure Airport Hotel Berlin Tegel. More 

Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 11, 2015

The Mercure hotel at Tegel Flughaven is just an okay hotel. it doesn't have anything fancy to it and the rooms are just at an okay standard. Breakfast was included during my stay but it wasn't that much, most of it is just meat and Brötchen, your typical German breakfast. But the good thing about it is that there's a... More 

Was this review helpful? Yes 1
Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Samuel C, thank your for your review. We are glad that you like our free of charge shuttle and the near to the airport. We are looking forward to welcome you again ! More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 3, 2015

I selected this hotel as I needed a hotel at the airport. The hotel want cheap. However, the ameneties were. Rooms were basic. There was no coffee maker, refrigerator, etc. . Breakfast was not included. The only good thing was a free shuttle.

Was this review helpful? Yes 1
Ulrike K, Manager at Mercure Airport Hotel Berlin Tegel, responded to this review

Dear Marilyn, we are sorry to read that your stay was not what you expected. We are a 4star Hotel, very near to the Airport and offer more than you might think, for example 24h rooms service, free of charge early bird breakfast and free of charge airport shuttle. We would be glad if we could convince you of our... More 

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