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art'otel Berlin Kudamm

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Joachimstaler Strasse 28 - 29, 10719 Berlin, Germany
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art'otel Berlin Kudamm
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art'otel Berlin Kudamm
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415 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Sadly the hotel missed its mark - it COULD be a VERY nice hotel IF only they invested a bit more money in something so very simple yet VITAL to allowing guest to get a good nights sleep ... First the positives - The manager - the staff - the location - the amenities - very good quality - now... More 

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Poznan, Poland
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

A very nice hotel in city centre with walking distance to main Kudamm shopping centres. It's not very luxury but it's clean and proper. Comfortable bad. Ok breakfast Especially XL rooms are recommendable. Has its own (small) parking lot. Reasonable prices for Berlin. Just right place for shopping in Berlin city centre.

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear 725Izabella, we thank you very much for your stay at art'otel berlin kudamm and for sharing your the experience of your stay on tripadvice. We are very glad that you did enjoy beeing here and that your felt comfortable with the art XL room and also with the breakfast offered by us. Once again thank you for your reservation.... More 

Senior Contributor
28 reviews 28 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for 9 days during a business trip. The hotel is conveniently located. The staff was very helpful and the breakfast was ample. There was some problem with the light (which went off by itself sometimes), and the hot water was a bit erratic. Other than that, it was a good hotel and I will use it again.

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear Linbeiwuji, thank you for staying with us recently for the period of 9 nights and sharing your experience on tripadvisor. Please apologize the technical faults occured. Naturally we have informed our maintenace department of the issues mentioned. In terms of our team member and also the breakfast buffet offered we are very glad about your kind comments. Once again... More 

North Miami Beach, Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was quite surprised by the previous review, having just had the opposite experience during my 3 night stay last week. As a Club Carlson Gold member I asked at the front desk if I could be upgraded and the answer was that it had already been done and I had the biggest room. I also had a free drink... More 

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear UPG, thank you for your positve review shared on tripadvisor and for the time beeing our guest. We are very glad that you enjoyed your stay with us. In terms of the rooms cleaning we did point the cleaning times in one of our meeting in order to make sure that the room should also be cleaned after 1:30.... More 

Europe
Top Contributor
209 reviews 209 reviews
55 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Well, I tried some change and as a member of Carlson Club I thought, I give it a try. But, when I arrived, I was given a room on the first floor, and when I went in, it smelled so badly of cigarette smoke, that I had to leave. Then the lady at the front desk gave me another room... More 

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear Gregor W., we thank you for your reservation at art'otel berlin kudamm and regret that we did not meet your expectaion and ask you kindly to apologize the inconvenience caused due to the service given by our front office employee. We did straight discussed the matter mentioned in order to avoid such misunderstanding in the future. I would be... More 

Israel
Top Contributor
244 reviews 244 reviews
36 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed April 16, 2015

It is true - It took us 2 nights to get the real good room, but once we got it we enjoyed the hotel very much. Next to a Uban station. 7 Minutes to a central station - Zoologicher . Rooms are nice, breakfast is very rich.

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear nadi O o, thank you for your reservation at art'otel berlin kudamm. we are glad that you finally enjoyed beeing here and ask you to apologize the room changes done to meet your ful expecations. we are looking forward to welcome you again when you are returning to Berlin. Thank you and kind regards Ralph Schroedter More 

Malmo, Sweden
1 review
4 of 5 stars Reviewed March 24, 2015

Clean, nice hotel in a nice area. Friendly staff, quiet, yet very close to the action and Kudamm and all shops, restaurants, cafées. Close to the U-bahn as well, nearest one just 100 m away. We would gladly stay here again and I think we will return within quite a near future. Also, I forgot my Ipad in the room... More 

Review collected in partnership with Park Plaza Hotels

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear Magdalena N, thank you for sharing the experience of your stay on tripadvisor and for staying with us recently. We are very glad that you enjoyed your stay with us and also that your Ipad arrived save and secure. We are very much looking forward to welcome you again in the near future. with best personal regards from Berlin... More 

Malmo, Sweden
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 10, 2015

Modern hotel with very good location. Friendly and helpful staff. Coffe- and tea facilities in the room. Kurfürstendamm just around the corner and a lot of cafées and restaurant in the neighborhood.One of Europes largest department store KaDeWe one block away with its very famous gourmet department.

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear Christine 440318, we thank you very much for staying at art'otel berlin kudamm and for taking time to judge your stay with us. We are lucky about your positive comments arnd are very much looking forward to welcome you again when you are returning to Berlin. With best regards Ralph Schroedter More 

Ponthir
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 7, 2015 via mobile

Excellent location and love the area. Would consider staying again on next visit to Berlin. Room Rate was very expensive for standard of room but understand this was due to Tourist Board Convention going on at same time.

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear Patrick M, we thank you for staying at art'otel berlin kudamm and are very lucky that you enjoyed staying here. Please let us know when you are planning to return to Berlin or contact me directly at rschroedter@pphe.com. It will be my pleasure to make a special offer to you. looking forward to welcome you again very soon and... More 

Benfleet
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 7, 2015

Had booked from Southend Airport, good journey. If you can get the train to the main Zoo station, it will cost you about 4 Euros, where as a cab will cost you between 30-50! Hotel great value for money, warm, clean and bright. Good flat screen telly, fridge and drink making facilities. Stones throw away from under ground, buses and... More 

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RSchroedter, General Manager at art'otel Berlin Kudamm, responded to this review

Dear Sarah J, thank you for your kind comments of your stay at art'otel berlin kudamm. We are very glad that you enjoyed your stay that much and are really looking forward to welcome you again very soon. with best personal regards Ralph Schroedter More 

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